The Brand Building Podcast

Mark Milutin

Join us on the Brand Building podcast, where we dive into the world of Ecommerce, branding, and marketing. Each week, we bring you expert insights, case studies, and actionable tips to help you build a strong, recognizable brand and reach your target audience. From developing a brand strategy to executing effective campaigns, we cover all aspects of brand marketing. Whether you’re a marketing professional or a small business owner, tune in to learn how to unleash the full potential of your brand.

  1. 11/27/2025

    Thanksgiving Reflections From Inside BFCM Week

    In this special Thanksgiving episode, I wanted to slow things down and simply say thank you. This is the busiest and most stressful week of the year for anyone in e-commerce and it has been that way for me for almost sixteen straight Black Fridays. It is long nights, constant changes, nonstop pressure, and a level of expectation that only founders, operators, and agency teams truly understand. But Thanksgiving has always been the one moment inside all that chaos where I take a breath and reflect. It is a day grounded in gratitude, presence, and shared meals with the people who matter most. In this episode I share what I am most thankful for this year. My incredible Bread Loaf team who shows up every single day. Our brand partners and clients who trust us during the most important revenue window of their entire year. And my family, especially my wife, whose support makes this crazy season possible. I talk about the reality of working in e-commerce during BFCM, the history of why Black Friday mattered so much for retail, and how every offer, every campaign, every flow, and every late night is done to help brands hit their goals and finish the year strong. This episode is a reminder to pause and acknowledge the people, the opportunities, and the moments that make all of this worth it. I hope it inspires you to take a few minutes today to reflect on what you are thankful for as well. Wishing you and your loved ones a warm and meaningful Thanksgiving.

    8 min
  2. 11/25/2025

    Email Deliverability Explained: The Foundations You Cannot Ignore Anymore

    In this episode I am breaking down one of the most misunderstood and overlooked parts of retention marketing. Email deliverability. Email used to be simple. You set up an ESP, write a calendar, launch a few campaigns, and revenue shows up. That world is gone. Between iOS changes, Google and Yahoo protocol updates, and rapidly evolving inbox rules, email deliverability has become one of the most important and most complex levers in all of e-commerce. And as we head into 2026, any brand that does not fully understand deliverability is risking the entire channel. In this episode I walk through the core fundamentals every operator must know. The protocols, the DNS setup, the importance of a dedicated IP, and why verification across every app matters more than ever. I also break down the tools and processes we use at Bread Loaf when auditing hundreds of Klaviyo accounts each year and why nine out of ten brands we see are struggling with deliverability without even knowing it. We go deep on list cleaning, list management, how to protect your IP reputation, how to monitor ISP performance, and how to use Klaviyo deliverability scores, Google Postmaster, and segment level reporting to fix issues before they become disasters. I also share why spam traps are one of the biggest hidden threats in e-commerce retention and how list hygiene solves that problem. If you run email for your brand or your clients, this episode gives you the clear blueprint for understanding deliverability and maintaining a healthy, profitable channel. If you are preparing for 2026, this is the one topic you cannot afford to ignore. The episode is live now and I hope it gives you clarity on how to approach email the right way.

    15 min
  3. 11/24/2025

    The Two Weeks That Changed My Life Forever

    In this episode, I am sharing something deeply personal and easily the most life changing experience of my entire life. Two weeks ago, my wife and I welcomed our baby girl, Sienna Rose, into the world. It has been emotional, overwhelming, and completely magical, and it happened right in the middle of the busiest season of the year for me, my clients, and my agency. This is not just a new dad update. It is a perspective shift for operators, founders, brand owners, tech partners, and agency leaders everywhere. Because nothing prepares you for how becoming responsible for another human being instantly changes your relationship with time, priorities, and ambition. In this episode I talk through what the final weeks before the birth looked like, what those first forty eight hours in the hospital taught me, and the truth about how much time you truly waste before you have children. I share what cluster feeding looks like during Q4 and how running an agency through it has forced me to operate with a level of focus I did not know I had. Most importantly, I explain how fatherhood has already become the greatest motivator of my life. It is pushing me to level up in business, in my health, in my relationships, and in how I operate each day. There is a different kind of purpose that comes from knowing you are now providing for a little human who depends on you. I recorded this on a quiet Sunday evening while Sienna slept because when your available time becomes limited, your intensity and clarity increase in ways you do not fully understand until it happens. If you are a founder or operator who does not have kids yet, this episode may give you a perspective you did not know you needed. If you already have kids, you will probably relate to every word. This is the most meaningful episode I have ever filmed, and I hope you enjoy it.

    9 min

About

Join us on the Brand Building podcast, where we dive into the world of Ecommerce, branding, and marketing. Each week, we bring you expert insights, case studies, and actionable tips to help you build a strong, recognizable brand and reach your target audience. From developing a brand strategy to executing effective campaigns, we cover all aspects of brand marketing. Whether you’re a marketing professional or a small business owner, tune in to learn how to unleash the full potential of your brand.