Around the Horn in Wholesale Distribution Podcast

Kevin Brown & Tom Burton

Around the Horn in Wholesale Distribution is the weekly podcast sponsored by LeadSmart Technologies that takes a deep dive into the topics impacting manufacturers, wholesale distribution, independent sales agents, and the global wholesale supply chain.  Hosted by Kevin Brown, a 30-year veteran of wholesale distribution, and Tom Burton, a recognized thought leader in SaaS platforms for distributors, each episode reveals a unique perspective and valuable information about wholesale distribution. Debuting in February 2023, the ATHIWD podcast springboards from Kevin & Tom's popular LinkedIn and Facebook Live shows, bringing their industry insights to a wider audience.  Whether it's M&A, SaaS and cloud computing, B2B e-Commerce or supply chain issues, we peel back the onion into the topics that impact your business most.

  1. 5D AGO

    AI, Data Lakes, and Distribution Consolidation: The New Distribution Industry Signals

    What happens if tariffs reshape the U.S. deficit, AI runs procurement, and humanoid robots stock your warehouse, all at the same time? In this episode of Around the Horn in Wholesale Distribution, Kevin Brown and Tom Burton break down the Supreme Court tariff ruling uncertainty, rising GDP versus “vibecession” sentiment, AI-driven commerce protocols, Amazon’s data marketplace strategy, robotics in warehouse operations, and the accelerating consolidation in building materials distribution. What You’ll Learn: Why the Supreme Court’s pending tariff decision could reshape trade policy, inflation, and the federal deficitWhat “vibecession” means — and why consumer sentiment doesn’t match GDP growthHow Amazon’s AI content marketplace and Universal Commerce Protocol could redefine B2B eCommerceWhy structured data architecture matters more than “just building a data lake”How robotics, shelf-scanning AI, and humanoid automation will transform warehouse operationsWhat QXO’s $2.25B Kodiak acquisition signals about consolidation in building materials distribution Episode Highlights: 03:40 – Tariff revenue surges 300% and the Supreme Court uncertainty12:15 – Inflation data, CPI trends, and the economic impact of tariff refunds21:30 – Consumer sentiment vs. GDP growth: understanding the “vibecession”33:45 – Amazon’s AI content marketplace and the future of proprietary data monetization45:10 – Universal Commerce Protocol and AI agents completing complex B2B orders58:20 – Data lakes vs. data readiness: why structure, governance, and context matter01:07:35 – Robotics in wholesale distribution: shelf-scanning AI and warehouse gamification01:18:50 – QXO acquires Kodiak Building Partners: what consolidation means for distributors01:28:15 – Leadership insights: communication phrases that strengthen teams Tools, Frameworks, and Strategies Mentioned: Unified data platforms for wholesale distributionSmart CRM and aggregated ERP integrationAI-driven commerce and machine-readable product dataData lakes vs. structured data architectureWarehouse gamification performance dashboardsAI shelf-scanning roboticsUniversal Commerce Protocol for agentic B2B transactions Closing Insight: “The longer uncertainty lingers, the more strategic clarity matters.” Tariffs, AI, robotics, consolidation, none of it is slowing down. The distributors and manufacturers who win in this environment will not be the ones waiting for perfect conditions. They’ll be the ones building structured data foundations, modernizing commerce workflows, and preparing for AI-native operations today. Leave a Review: Help us grow by sharing your thoughts on the show. Learn more about the LeadSmart AI B2B Sales Platform: https://www.leadsmarttech.com/ Join the conversation each week on LinkedIn Live. Want even more insight to the stories we discuss each week? Subscribe to the Around The Horn Newsletter. You can also hear the podcast and other excellent content on our YouTube Channel. Follow us on Facebook, Twitter, Instagram, or TikTok.

    1h 35m
  2. FEB 6

    Mike Hockett on Executive Decision-Making in an Uncertain Supply Chain.

    What happens when intuition, AI, tariffs, and leadership collide in wholesale distribution? In this episode of Around the Horn Podcast, Kevin Brown and Tom Burton are joined by Mike Hockett of Modern Distribution Management to unpack the biggest forces shaping distribution leaders right now, from trade policy and infrastructure risk to AI governance and executive decision-making under uncertainty. What You’ll Learn: Why intuition still matters in executive decision-making, even in a data-driven worldHow tariffs are changing distributor behavior, pricing strategy, and inventory planningThe hidden risks of AI agents, vibe coding, and unsecured automation inside the enterpriseWhat NAW leaders are really discussing behind closed doors about the future of wholesale distributionHow top distributors are redefining productivity, focus, and profitable growth Episode Highlights: 05:12 – Why the NAW Executive Summit is different from every other industry event14:40 – “Listen to the whispers”: using intuition when data breaks down26:18 – Leadership lessons from crisis decision-making and 9/1138:55 – Tariffs, front-loaded demand, and the reality distributors are planning for52:30 – AI agents, data leakage, and why governance matters more than speed01:08:10 – The real ROI of AI in wholesale distribution, not the hype01:22:45 – Productivity, focus, and why most leaders only execute half their priorities Meet the Guest: Mike Hockett is Executive Editor at Modern Distribution Management (MDM) and part of the National Association of Wholesalers. He brings a deep perspective on distributor economics, leadership trends, AI adoption, and the structural forces reshaping the wholesale distribution industry. Tools, Frameworks, and Strategies Mentioned: Executive intuition frameworks for decision-making in uncertaintyAI governance and agent-based system risk managementTariff response strategies in wholesale distributionProductivity alignment models for leadership teamsData-driven prioritization and alerting systems in enterprise platforms Closing Insight: “In a world of volatility, the winners aren’t waiting for certainty—they’re building systems that adapt.” If you’re a distributor, manufacturer, or industry leader navigating AI, tariffs, and transformation, this episode will help you think more clearly about what actually matters next. Connect with Mike Hockett: https://www.linkedin.com/in/mike-hockett-mdm/ Leave a Review: Help us grow by sharing your thoughts on the show. Learn more about the LeadSmart AI B2B Sales Platform: https://www.leadsmarttech.com/ Join the conversation each week on LinkedIn Live. Want even more insight to the stories we discuss each week? Subscribe to the Around The Horn Newsletter. You can also hear the podcast and other excellent content on our YouTube Channel. Follow us on Facebook, Twitter, Instagram, or TikTok.

    1h 35m
  3. JAN 30

    Kevin Returns From NAW, And Boy Does He Have A Lot To Say

    What happens when wholesale distribution collides with tariffs, AI acceleration, and rising customer expectations? In this episode of Around The Horn Podcast, Kevin Brown and Tom Burton unpack the most important forces shaping wholesale distribution today, from policy shifts and economic signals to e-commerce, automation, and leadership in an AI driven world. This conversation goes beyond headlines to explore what these changes really mean for distributors, manufacturers, and channel leaders who are navigating uncertainty while trying to build resilient, future ready organizations. What You’ll Learn: Why tariffs are no longer a temporary disruption and how distributors are adjusting pricing, sourcing, and inventory strategiesHow AI is reshaping marketing, sales, and customer service and where most companies are still getting it wrongWhat the rise of B2B e commerce and next day delivery expectations means for margins, operations, and customer experienceWhy “higher value work” is becoming a core job requirement and not just a leadership sloganHow automation, robotics, and reshoring are influencing long term workforce and supply chain decisions Episode Highlights: 04:10 – Key takeaways from the NAW Executive Summit and why executive intuition still matters11:45 – Tariffs, trade policy, and why most distributors now assume they are here to stay22:30 – Interest rates, economic signals, and what the Fed’s direction means for wholesale demand34:05 – How tariffs are quietly reshaping pricing behavior and product selection across distribution45:40 – The Amazon effect, next day delivery expectations, and whether instant gratification is sustainable58:20 – AI in marketing and sales and why more tools do not always equal more productivity01:08:55 – Higher value work, skill development, and what AI first thinking really looks like in distribution01:20:10 – Leadership, teams, and what high performance organizations can learn from endurance racing Tools, Frameworks, or Strategies Mentioned: AI first workflows in sales, marketing, and customer serviceHigher value work and skill developer mindsetAgent assisted commerce and automation in B2B buyingRobotics and reshoring as responses to labor and cost pressureCustomer intelligence platforms and integrated CRM strategy Closing Insight: The future of wholesale distribution is not about reacting faster. It is about thinking differently. Leaders who combine industry expertise with AI capability and disciplined execution will be the ones who create durable advantage in a volatile market. Leave a Review: Help us grow by sharing your thoughts on the show. Learn more about the LeadSmart AI B2B Sales Platform: https://www.leadsmarttech.com/ Join the conversation each week on LinkedIn Live. Want even more insight to the stories we discuss each week? Subscribe to the Around The Horn Newsletter. You can also hear the podcast and other excellent content on our YouTube Channel. Follow us on Facebook, Twitter, Instagram, or TikTok.

    1h 27m
  4. JAN 23

    Trapped Margin, Trade Policy, and the Future of B2B Buying

    What happens when economic uncertainty, tariffs, AI agents, and cybersecurity risks collide inside wholesale distribution? In this episode of Around the Horn in Wholesale Distribution, Kevin Brown and Tom Burton break down the signals beneath the noise and explain what manufacturers and distributors should actually be paying attention to right now. From inflation ambiguity and tariff authority to AI-driven buying behavior and hidden margin opportunities, this conversation connects macroeconomic shifts to real operational decisions that impact growth, security, and profitability across the wholesale supply chain. What You’ll Learn: Why economic uncertainty, not inflation alone, is the dominant concern for executives heading into 2026How tariffs, executive authority, and Supreme Court timing could reshape trade policy without dramatic disruptionWhere “trapped potential” hides inside distributor margin, pricing discipline, and product mixWhy AI agents are changing how B2B buyers research, evaluate, and eventually purchaseHow cybersecurity threats now target supply chain ecosystems, not just individual companies Episode Highlights: 03:10 – Why economic uncertainty matters more than headline inflation numbers09:25 – Manufacturing signals, demand hesitation, and planning in the “gray zone” economy16:40 – Tariffs, executive authority, and why the Supreme Court is likely to rule narrowly26:05 – How distributors can uncover “trapped potential” through margin and pricing discipline36:30 – AI-generated content vs real value creation in B2B marketing46:15 – Agentic AI and how machine-to-machine buying is changing sales discovery56:40 – Cybersecurity risk across distributors, vendors, and shared digital ecosystems Tools, Frameworks, and Concepts Mentioned AI-enabled Customer Intelligence and Smart CRM platformsAgentic AI and multi-agent workflowsTrapped potential and organic revenue growthPricing discipline and margin visibilitySOC 2 compliance and supply chain cybersecurityERP, CRM, and data silo integration Closing Insight: Economic cycles come and go, but clarity comes from understanding where risk, margin, and opportunity actually live inside your business. The distributors who win next will not wait for certainty, they’ll build systems that adapt faster than change itself. Leave a Review: Help us grow by sharing your thoughts on the show. Learn more about the LeadSmart AI B2B Sales Platform: https://www.leadsmarttech.com/ Join the conversation each week on LinkedIn Live. Want even more insight to the stories we discuss each week? Subscribe to the Around The Horn Newsletter. You can also hear the podcast and other excellent content on our YouTube Channel. Follow us on Facebook, Twitter, Instagram, or TikTok.

    1h 5m
  5. JAN 17

    How AI, Tariffs, and Leadership Are Reshaping Wholesale Distribution

    What happens when artificial intelligence stops being an experiment and starts reshaping leadership, sales, marketing, and the global economy in real time? In this episode of Around the Horn Podcast, Kevin Brown and Tom Burton unpack how AI, tariffs, interest rates, and workforce disruption are colliding across wholesale distribution and manufacturing. From executive decision making and anti fragile leadership to marketing for AI driven buyers and the rise of humanoid robotics, this conversation connects the dots between strategy, technology, and what distributors must do next to stay competitive. What You’ll Learn: Why artificial intelligence is shifting from pilot projects to a core executive strategy in wholesale distributionHow anti fragile leadership differs from resilience and why it matters in volatile economic cyclesWhat “marketing to machines” means as AI replaces traditional search and attribution modelsHow tariffs, interest rates, and global trade dynamics are influencing distributor growth strategiesWhy humanoid robotics and physical AI may disrupt warehouse and entry level roles faster than expected Episode Highlights: 04:52 – Why AI must move from IT experiments to executive level strategy14:08 – Anti fragile leadership versus resilience in volatile markets25:41 – Tariffs, trade policy, and what distributors often misunderstand about global economics38:19 – What “marketing to machines” means as AI replaces traditional buyer research51:06 – Amazon’s physical retail expansion and signals for B2B distribution1:03:22 – When account managers create friction instead of customer value1:18:40 – How humanoid robotics and physical AI could reshape warehouses and labor Meet the Hosts: Kevin Brown and Tom Burton are lifelong friends and industry veterans who analyze the forces shaping wholesale distribution and manufacturing each week. As leaders at LeadSmart Technologies, they bring real world operator insight into AI, customer intelligence, sales strategy, and digital transformation. Tools, Frameworks, or Strategies Mentioned: AI orchestration and agentic systemsAnti fragile leadership mindsetHuman centered culture as a competitive moatMarketing to machines and algorithm driven discoveryRevenue Expander and white space identification in salesPhysical AI and humanoid robotics in distribution operations Closing Insight: “The companies that win won’t just adapt to disruption. They’ll use it to grow stronger.” Leave a Review: Help us grow by sharing your thoughts on the show. Learn more about the LeadSmart AI B2B Sales Platform: https://www.leadsmarttech.com/ Join the conversation each week on LinkedIn Live. Want even more insight to the stories we discuss each week? Subscribe to the Around The Horn Newsletter. You can also hear the podcast and other excellent content on our YouTube Channel. Follow us on Facebook, Twitter, Instagram, or TikTok.

    1h 32m
  6. JAN 10

    The 2026 Wholesale Distribution Roundtable: Six Experts on What Happened & What's Next

    What happens when some of the most influential thinkers in wholesale distribution get into one room and debate the future of the industry, the rise of AI, human centered leadership, and the coming wave of agentic systems? In this powerful year end roundtable, the Around The Horn panel returns for its third annual state of the industry conversation, featuring Mike Marks, Ian Heller, Dirk Beveridge, Paul Kennedy, Tom Burton, and Kevin Brown. What You Will Learn: Why AI is moving from experimentation to strategy and what this means for distributors in 2026How human centered leadership and people centric cultures are becoming competitive advantagesWhy the distributor divide is widening and how early adopters are achieving measurable gainsHow agentic systems, digital orchestration, and physical AI will reshape operationsLeadership insights on trust, empowerment, anti fragility, and preparing teams for the next decade Episode Highlights: 03:14 The panel opens year three of the annual roundtable and explains why 2025 was a turning point17:22 Mike Marks breaks down what he is seeing in AI orchestration and contractor tech adoption31:40 Ian Heller explains why proximity and fulfillment speed are becoming competitive battlegrounds46:55 Dirk Beveridge challenges the industry to move from resilience to true anti fragility58:14 Paul Kennedy shares how ESOP leadership shapes digital adoption and trust01:12:09 The group debates agentic AI, workforce displacement, and the future of work01:33:42 Final predictions for 2026 and what will separate the distributors who thrive from those who drift Meet the Guests: Mike Marks Founding Partner at Indian River Consulting Group and one of the most respected strategists in modern distribution. Ian Heller Co Founder of Distribution Strategy Group, leading thinker on AI, data, and competitive disruption in the industry. Dirk Beveridge Founder of the Fully Alive Movement, champion of people centered leadership and the human side of distribution. Paul Kennedy President and CEO of DSG, ESOP leader, and current chair of the National Association of Electrical Distributors. Tools, Frameworks, and Strategies Mentioned: AI Orchestration ModelsAgentic AI SystemsCustomer Intelligence PlatformsOrder AutomationAnti Fragility Leadership FrameworkDigital Centers of ExcellenceESOP Driven Workforce Models Closing Insight: “Thriving companies are built by thriving individuals. Not the other way around.” This roundtable makes one message clear: AI may accelerate performance, but people will determine the future. How leaders shape culture, trust, empower teams, and integrate technology will define the next decade in distribution. Leave a Review: Help us grow by sharing your thoughts on the show. Learn more about the LeadSmart AI B2B Sales Platform: https://www.leadsmarttech.com/ Join the conversation each week on LinkedIn Live. Want even more insight to the stories we discuss each week? Subscribe to the Around The Horn Newsletter. You can also hear the podcast and other excellent content on our YouTube Channel. Follow us on Facebook, Twitter, Instagram, or TikTok.

    1h 43m
  7. 12/19/2025

    The Great Inventory Slowdown: What Distributors Must Do Next

    What happens when economic volatility, tariff pressure, AI disruption, and shifting distributor behavior all collide in the same quarter? In this episode, Kevin and Tom unpack a whirlwind week inside wholesale distribution, revealing how new data, emerging AI workflows, and tariff rulings are reshaping strategy across the channel. Listeners gain a front-row view into the real conversations shaping 2025: revenue headwinds, inventory tightening, economic softening, distributor risk posture, and how AI agents are redefining customer-facing operations. What You’ll Learn: Why distributors are tightening inventory positions heading into 2025, and what “flat inventories” actually signal about downstream demand.How upcoming tariff rulings and active lawsuits (like Costco’s) may reshape pricing models, contract structures, and channel profitability.Why AI agents from Amazon, Salesforce, and emerging tools will transform inside sales, service platforms, counter operations, and multi-branch workflows.How economic signals, PCE, sentiment scores, personal spending, and Fed pacing, will shape capital planning into mid-2025.The competitive gap forming between distributors who unify data vs. those still operating silo-based systems. Episode Highlights: 03:11 – Why this past holiday week felt like a 3-week sprint for operators and sales teams 10:44 – Breaking down the PCE report, sentiment data, and the Fed’s rate-cut trajectory 18:26 – Are mortgage rates returning to the “fours”? A practical take on borrowing costs 27:15 – Mohamed El-Erian’s latest economic lens and why 2 percent inflation may be the wrong benchmark 40:02 – Flat U.S. inventory levels and what that means for 2025 distributor demand 53:19 – Costco’s bold lawsuit over tariffs, and whether refunds to consumers are even logistically possible 01:05:12 – Why Amazon’s new AI agents increase competitive pressure on distributors 01:17:50 – The rise of blueprint-driven AI takeoff tools (Home Depot, Lowe’s, and the coming B2B wave) Tools, Frameworks & Strategies Mentioned: AI Agents for Distribution Ops (Amazon Connect, Salesforce Agentforce)Data Unification for AI Readiness (LeadSmart Platform + Data Cloud methodology)Synthetic Data for forecasting and demand simulationB2B Digital Takeoff Systems used by contractors and enterprise distributorsTariff Litigation Modeling driven by channel economics Closing Insight: “AI isn’t replacing distributors, AI is replacing the distributors who refuse to modernize.”  This episode makes one message clear: the teams who unify their data, modernize their workflows, and embrace AI-assisted operations will define the next decade of competitive advantage. Leave a Review: Help us grow by sharing your thoughts on the show. Learn more about the LeadSmart AI B2B Sales Platform: https://www.leadsmarttech.com/ Join the conversation each week on LinkedIn Live. Want even more insight to the stories we discuss each week? Subscribe to the Around The Horn Newsletter. You can also hear the podcast and other excellent content on our YouTube Channel. Follow us on Facebook, Twitter, Instagram, or TikTok.

    1h 24m
  8. 12/14/2025

    Mike Hockett on Planning Through Uncertainty and Forecasting The Future of Distribution

    What happens to wholesale distribution when tariffs rise, interest rates stay high, and customers expect more with less friction?  In this episode of Around the Horn in Wholesale Distribution from LeadSmart Channel Cloud, Kevin Brown and Tom Burton sit down with Modern Distribution Management editor and market analyst Mike Hockett to unpack the data behind the headlines and what it means for revenue leaders in distribution.  You will hear a practical, numbers-driven outlook for 2025 that connects GDP forecasts, Fed policy, and tariff risk with real impacts on margins, inventory, and channel relationships. The conversation stays grounded in what wholesalers, manufacturers, and reps can control, and how to use planning, consultative commerce, and better pipeline visibility to future-proof distribution businesses through uncertainty.   What You Will Learn:  Why November’s softer numbers do not necessarily signal a collapse, and how MDM thinks about “soft landing” versus “stall.”How tariffs, elections, and Fed policy are likely to affect pricing power, imports, and inventory strategy for wholesale distribution teams.Where distributors are still leaving money on the table because of weak forecasting, poor CRM adoption, and limited collaboration with suppliers and reps.How to connect market forecasts to practical decisions about hiring, territory coverage, and hybrid selling models.Episode Highlights: 00:00 – Why this conversation matters now 08:15 – Inside MDM’s latest distribution data 18:40 – Are we heading toward a soft landing or a stall? 30:10 – Tariffs, trade policy, and pricing pressure 42:35 – Forecasting failures inside distribution organizations 55:20 – Hybrid selling and channel conflict 1:07:45 – Technology, CRM adoption, and operational readiness 1:21:30 – M&A, succession planning, and consolidation signals 1:33:10 – Practical priorities for the next 12 months  Meet the Guest: Mike Hockett is an editor and market analyst with Modern Distribution Management (MDM) and the National Association of Wholesaler-Distributors. He spends his time inside the data and conversations that shape the future of wholesale distribution, from sector forecasts and benchmarking to technology, talent, and channel strategy. Tools, Frameworks, or Strategies Mentioned: MDM’s annual distribution forecast and benchmark reporting.Practical approaches to collaborative planning and forecasting between manufacturers, reps, and distributors.CRM and pipeline practices that give revenue leaders in distribution a clearer “ground truth” for planning.Leave a Review: Help us grow by sharing your thoughts on the show. Learn more about the LeadSmart AI B2B Sales Platform: https://www.leadsmarttech.com/ Join the conversation each week on LinkedIn Live. Want even more insight to the stories we discuss each week? Subscribe to the Around The Horn Newsletter. You can also hear the podcast and other excellent content on our YouTube Channel. Follow us on Facebook, Twitter, Instagram, or TikTok.

    1h 36m
4.9
out of 5
9 Ratings

About

Around the Horn in Wholesale Distribution is the weekly podcast sponsored by LeadSmart Technologies that takes a deep dive into the topics impacting manufacturers, wholesale distribution, independent sales agents, and the global wholesale supply chain.  Hosted by Kevin Brown, a 30-year veteran of wholesale distribution, and Tom Burton, a recognized thought leader in SaaS platforms for distributors, each episode reveals a unique perspective and valuable information about wholesale distribution. Debuting in February 2023, the ATHIWD podcast springboards from Kevin & Tom's popular LinkedIn and Facebook Live shows, bringing their industry insights to a wider audience.  Whether it's M&A, SaaS and cloud computing, B2B e-Commerce or supply chain issues, we peel back the onion into the topics that impact your business most.