BDO's Legal Tech Talk Podcast

BDO USA

BDO’s Legal Tech Talk is a podcast hosted by Daniel Gold, Principal, E-Discovery Managed Services Leader, and Eric Derk, Managing Director, Legal Operations. They are joined by judges and legal professionals for exciting discussions on the use of technology in the legal industry.

  1. Sep 1

    From AI Hype to Legal Reality: What Litigation Support Teams Are Actually Using

    Key Takeaways 1. Attorney Adoption of AI Has Accelerated Faster Than Any Prior Legal Technology Unlike predictive coding and earlier e-discovery tools, attorneys can interact directly with AI and immediately see results.The visibility of AI outputs has significantly increased enthusiasm for adoption.Law firms are experiencing unprecedented demand from lawyers who want to experiment with and deploy new AI tools. 2. AI Is Leveling the Legal Playing Field Generative AI reduces barriers to sophisticated legal analysis and document review.Smaller firms, plaintiff-side practices, and self-represented litigants now have access to capabilities that were previously resource-intensive.The impact of AI on access to justice continues to create both opportunities and new challenges. 3. Hallucinations Are Only One AI Risk Legal professionals often focus on hallucinated citations, but consistency problems, omissions, context drift, and validation issues remain equally important.Asking the same question multiple times can generate different results.Human review and verification remain critical. 4. Governance Must Precede Implementation Outside counsel guidelines, client requirements, ethical walls, and vendor approval processes all influence whether AI tools can be deployed.Some clients require approval before firms may use specific technologies.Effective governance is becoming a competitive advantage for firms adopting AI. 5. Administrative Workflows May Deliver the Fastest ROI AI is helping litigation support teams automate internal processes, improve ticketing systems, manage document production issues, and surface institutional knowledge.Many of the biggest efficiency gains are happening outside of substantive legal work.Reusability and knowledge capture may ultimately produce more value than individual use cases. 6. Firms Are Evaluating Technology on Six-Week Timelines AI capabilities are evolving faster than traditional technology planning cycles.Organizations can no longer treat AI adoption as a multi-year initiative.Evaluation periods are shrinking while implementation decisions carry long-term consequences. 7. Vendor Proliferation Creates a New Challenge Firms are seeing a flood of highly specialized AI products.Point solutions may solve individual problems but create operational complexity.Legal organizations must balance innovation against integration, governance, and support requirements. 8. Litigation Timelines Remain Much Longer Than Technology CyclesAI tools may evolve monthly.Litigation matters often last years.Technology decisions made today may impact legal workflows long after today's tools have changed. 9. AI "Slop" Creates Real Costs for Clients Firms are seeing increased filings and legal activity enabled by generative AI.Even weak or repetitive claims require a response.The resulting workload can become a hidden operational cost for organizations. 10. Success Depends on Balancing Innovation and Verification Firms must remain innovative while validating outputs carefully.Human expertise remains essential for evaluating legal strategy and quality.The future belongs to organizations that combine technology with strong quality controls. Guest Notes Chris Bojar Head of E-Discovery and Litigation Support, Barack Ferrazzano Chris Bojar leads e-discovery and litigation support for the Chicago-based law firm Barack Ferrazzano. His work spans discovery management, legal technology evaluation, vendor governance, document review workflows, and AI implementation across litigation matters. Chris operates on the front lines of legal operations, helping attorneys navigate both traditional e-discovery challenges and emerging AI technologies. Chris Bojar | LinkedIn Profile

  2. Aug 25

    From CIA Data Science to AI Law

    Key Takeaways 1. AI Is More Transformative Than the Internet Bennett argues that generative AI represents a technological shift comparable to electricity and potentially more disruptive than the computer or the internet. 2. Data Is an Organization's Most Valuable Untapped Asset Most corporate knowledge sits dormant in data repositories. Organizations that can structure, govern, and leverage their data effectively will unlock the greatest AI value. 3. The Traditional Billable Hour Model Is Under Pressure Based on analysis of legal work patterns, Bennett believes AI can perform a significant portion of the work traditionally completed by lawyers, creating major pressure on traditional law firm economics. 4. AI Should Be Viewed as Augmentation, Not Replacement His preferred analogy is "Iron Man, not Terminator." AI's greatest value comes from enhancing human expertise rather than replacing it. 5. Information Governance Has Become Strategic Data classification, content labeling, and governance are no longer compliance exercises. They are foundational requirements for successful AI implementation. 6. Responsible AI Requires Deliberate Design Organizations can shape AI behavior using governance frameworks, retrieval systems, constitutional rules, validation controls, and ongoing measurement. 7. Organizations Must Move Beyond Efficiency Simply using AI to do current work faster is not enough. Sustainable advantage will come from reinventing business models and leveraging unique organizational knowledge. 8. AI Governance Is Both Technical and Policy Driven Success requires balancing innovation with privacy, security, regulatory compliance, risk management, and human oversight. Bennett B. Borden | LinkedIn Guest Notes Bennett Borden Founder & CEO, Clarion AI Partners Bennett Borden is an attorney, data scientist, AI strategist, and former law firm partner who began his career at the CIA. He has focused on the intersection of law, technology, data governance, and artificial intelligence. Areas of Expertise Artificial Intelligence GovernanceAI Risk ManagementInformation GovernanceE-DiscoveryData AnalyticsAlgorithmic FairnessAI EthicsRegulatory Compliance

  3. Aug 18

    AI Is Changing Us: What Lawyers Need to Understand Now

    Key Takeaways 1. AI adoption should not be measured only by efficiency Legal teams often focus on time saved, headcount reduction, and cost containment. Marisa argues these are incomplete metrics. Organizations also need to assess AI’s effects on human well-being, discernment, decision-making, and cognitive capacity. 2. Humans are not fully “ready” for AI Marisa introduces the idea of human readiness — including cognitive, psychological, and social readiness. AI may be advancing faster than people’s ability to responsibly process and evaluate its outputs. 3. Cognitive overload leads to offloading judgment When users are overwhelmed by too much information, they unconsciously defer to the machine. In legal practice, that can mean diminished critical thinking, less discernment, and increased reliance on outputs that may be wrong but appear convincing. 4. AI bias isn’t only about race or gender Marisa highlights lesser-discussed cognitive biases such as automation bias, authority bias, and the privacy paradox. These biases shape how people interact with AI systems and can undermine judgment. 5. AI systems are designed for continuous engagement One of the episode’s most striking points: many AI interfaces are built to keep users engaged, much like social platforms or slot-machine mechanics. That raises serious questions about manipulation, dependency, and user autonomy. 6. Training is the answer — but not just tool training Organizations need more than prompt training. They need training in how AI affects thinking, relationships, judgment, and work habits. Human readiness requires practice, reflection, and institutional support. 7. Legal professionals have a unique role to play Lawyers are trained to parse complexity, evaluate facts, and question assumptions. Marisa suggests the legal profession is well-positioned to help establish stronger practices around AI accountability and safe use. 8. There is a serious client confidentiality risk in consumer AI tools Marisa raises a practical concern: clients and legal staff may unknowingly upload sensitive information into public AI tools. This creates risks around admissibility, confidentiality, and competence. 9. AI has significant environmental consequences The conversation also explores the strain AI places on the electrical grid, carbon emissions, and fresh water resources used by data centers — an underdiscussed but growing area of concern. 10. The goal is not fear — it’s discernment Marisa is not anti-AI. Her core message is that AI can be beneficial, but only if people learn how to use it without surrendering agency, judgment, or responsibility. Marisa Zalabak | LinkedIn Guest Notes Marisa Zalabak co-authored the IEEE 7010 standard which addresses recommended practices for assessing the impact of autonomous and intelligent systems on human well-being. She also chairs the IEEE AI Ethics Education Committee, works on standards related to emulated emotions in AI systems, leads the Planet Positive 2030 Initiative, and is the founder of Open Channel Culture. Her work focuses on the intersection of AI ethics, human development, education, cognition, and societal impact.

  4. Aug 7

    The AI Revolution in eDiscovery

    Guest Notes Derrick Logan leads development of innovative technology solutions tailored to meet intricate legal and regulatory challenges. By aligning advanced services with client objectives, he helps address immediate needs but also drive long-term success. Derrick’s focus on integrating forensics and AI capabilities has significantly enhanced offerings at Consilio in the New York City area. With experience spanning major legal technology and eDiscovery organizations, Derrick has helped shape managed services models, scalable legal data programs, and AI-driven solutions that support Fortune 500 clients facing complex legal and regulatory challenges. Derrick Logan | LinkedIn Key Takeaways 1. True managed services solve business problems, not just technology problems. Early success in eDiscovery came from moving beyond hosting and pricing conversations to building lifecycle-based, portfolio-wide programs. 2. Listening to the client remains the differentiator. Derrick emphasizes that legal tech providers succeed when they understand the actual problem a client is trying to solve, rather than forcing a prebuilt solution into every situation. 3. Builder mode must continue after success. Reaching “maintenance mode” is a sign of success, but organizations have to keep scanning the market, watching regulations, and anticipating the next client need. 4. Bespoke solutions can become scalable products. Many of the strongest legal tech products begin as client-specific solutions, then evolve through iteration, market demand, and structured product development. 5. AI in legal work requires security, governance, and adaptation. AI-centered programs are not just about using large language models. They require wrappers, controls, security layers, and thoughtful integration into legal workflows. 6. Human-in-the-loop should really mean human-at-the-center. AI can accelerate work, but human oversight remains essential for validation, judgment, defensibility, and dealing with hallucinations or incomplete outputs. 7. The billable hour may be increasingly challenged by AI-driven efficiency. As legal work becomes faster and more scalable through technology, Derrick sees the legal industry moving closer to value- and outcome-based delivery models. 8. Before adopting AI tools, organizations need governance and risk tolerance. Legal teams should define the problem to solve, create a strong governance model, vet tools for security and accuracy, and decide what level of risk and imperfection they can tolerate.

  5. Jun 17

    From Fear to Fluency: Using Lawyer-to-Lawyer Learning in AI Adoption

    Guest Notes Kim Wolfe has a background in operations and years of experience supporting legal organizations. She focuses on legal department maturity, innovation, contracting transformation, and organizational effectiveness. Kim Wolfe | LinkedIn Key Takeaways AI helps experienced professionals move faster—but judgment still matters. Kim highlights a growing concern that younger lawyers may not have enough foundational experience to spot AI mistakes.Adoption starts with comfort, not perfection. Before focusing on advanced governance, Kim is prioritizing getting lawyers to actually try the tools.Peer-to-peer learning can accelerate legal AI adoption. Her “lawyer-to-lawyer” approach pairs AI-comfortable attorneys with more hesitant peers.Banking adds regulatory pressure to AI decisions. In heavily regulated industries, legal teams must balance innovation, control, and compliance.AI can help make legal playbooks dynamic. Instead of relying on static, outdated documents, legal teams may be able to generate living guidance using AI and prior work product.Simple use cases matter. Kim’s example of using AI to tailor tone and audience in written communications is highly practical and relatable.The real opportunity is not reducing headcount. Kim argues that legal AI should be used to redeploy capacity and improve decision-making, not simply shrink teams.Better legal outcomes require connected data. The future lies in pulling together legal, operational, and business data so lawyers can provide better advice.

  6. Jun 17

    What Problem Are You Really Solving? Tyson Ballard on AI and Legal Ops

    Guest Notes Tyson Ballard is the CEO and Founder of Stella Legal, a consulting firm focused on AI enablement, contract excellence, legal operations, spend management solutions, and e-discovery. A longtime legal industry entrepreneur, Tyson has built his career around identifying patterns, improving processes, and helping legal professionals rethink how work gets done. Tyson Ballard | LinkedIn Key Takeaways Curiosity is a competitive advantage. Tyson’s approach to legal innovation starts with pattern recognition, continuous improvement, and questioning assumptions.AI makes more data measurable—but measurement alone is not strategy. Just because legal teams can analyze more information doesn’t mean they’re asking the right questions.The “why” still matters. Legal teams often focus on tools, mapping, and adoption without first defining the business problem they are trying to solve.Big Law and in-house teams face different AI tensions. Law firms worry about business model disruption, while legal departments question why efficiency gains aren’t reducing outside counsel cost pressure.The next generation needs development, not just tools. Tyson sees responsibility in building younger professionals’ subject matter judgment alongside their technical fluency.AI may change tasks more than professions. He offers an optimistic view that legal work will evolve, but human judgment will remain central.Community matters in legal ops. Tyson highlights the value of in-person conversations and peer collaboration at CLOC beyond formal sessions.Driving change is often indirect. One of the most effective skills in consulting is guiding lawyers to arrive at the answer themselves.

Ratings & Reviews

5
out of 5
8 Ratings

About

BDO’s Legal Tech Talk is a podcast hosted by Daniel Gold, Principal, E-Discovery Managed Services Leader, and Eric Derk, Managing Director, Legal Operations. They are joined by judges and legal professionals for exciting discussions on the use of technology in the legal industry.

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