The Salon Life Podcast

Jessica Wren
  • 4.7 (6)
  • ENTREPRENEURSHIP
  • UPDATED WEEKLY

Are you living up to your potential clients (AND your current clients) expectations? Are you providing excellent customer service?Let's face it, we are a part of a luxury industry and we are in the business of customer reactions! How your customers react to their service, will ultimately make or break your client retention.Sound like a lot?Don't you worry! I am here to guide you through the ups and downs of everyday salon life and teach you how to have better customer service.

  1. Season2 Episode 3 | Things your clients Hate

    11/29/2024

    Season2 Episode 3 | Things your clients Hate

    In today's episode, I wanted to chat with you about some things you might be doing that is causing you to lose current and potential clients.  You have to remember that in our industry, the vibe check has to be on point. You and your vibe, and the way you treat your paying customers, also needs to be in check.  I am going through some tips that could help you or maybe make you realize you might be acting a fool in front of your customers.  Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

    32 min
  2. Season 2 Episode 2 | Hairstylist or Therapist?

    11/22/2024

    Season 2 Episode 2 | Hairstylist or Therapist?

    As hairstylists, we get to hang out with our clients for, usually a couple hours at a time. Our clients come armed with all the stories. How do we navigate this? I know it can be fun but I also know it's hard for us beauty industry pros to have to absorb so much emotional baggage in a single day.  I have had some crazy emotional days myself at the salon in the past few months. I know it is because I haven't taken the time to have an emotional release myself.  This episode I wanted to chat with you about how we can protect ourselves emotionally and some tips on how to do that.  Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

    14 min
  3. Season 2 Trailer!!

    11/15/2024

    Season 2 Trailer!!

    EEK! Welcome to Season 2 of The Salon Life Podcast! I am beyond excited this season to bring you even more salon talk and some life outside of the salon talk. Thank you all so much for listening to my podcast.  Let's get it!! Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

    3 min
  4. Season 2 Episode 1 | Burn it all down

    11/15/2024

    Season 2 Episode 1 | Burn it all down

    I cannot believe Season 2 is here! Today I'm talking about how I have been overwhelmed and not even wanting to own a salon anymore. It's been a hard year for me this last year. I will be sharing some tips on how to handle frustrating times.  Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

    20 min

  5. 02/27/2024

    Episode 16 | Mini Series - Consistency & Productivity

    Adding another mini episode of info for you! I wanted to mention some examples of why you should be more consistent and productive in your business. I feel like these are important and often looked past by the hustle culture in our industry. Thanks for listening!  Don't forget to leave a review! It helps me reach more listeners.    Check out my salon :  https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

    21 min

  6. 01/15/2024

    Episode 15 | Mini Series - Customer Experience vs Service

    This is probably one of my favorite things to talk about as far as customer service and experience goes. They are each so different! I wanted to just dip our toes into this topic today. I plan on going deeper into this in another episode, but for this mini series, I wanted to touch on this. Thanks for listening!  Don't forget to leave a review! It helps me reach more listeners.    Check out my salon :  https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

    11 min

  7. 01/11/2024

    Episode 14 | Mini Series - Consumer Behavior

    I am bringing you a mini series about some topics I think are important to be thinking about right now in this new year.  In this first mini series episode, I'm talking about how Consumer behaviors have changed SO much!  It is effecting beauty professionals pretty hard! But it is effecting EVERYONE. Let's talk about it! Thanks for listening!  Don't forget to leave a review! It helps me reach more listeners.    Check out my salon :  https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

    11 min

  8. 11/21/2023

    Episode 13 | Holiday Burnout

    Let's talk about holiday burnout in the beauty industry. I wanted to give you guys some easy tips on how to minimize burnout and also have a little inspirational talk with you. This is definitely me, raw and uncut. Enjoy! Thanks for listening!  Don't forget to leave a review! It helps me reach more listeners.    Check out my salon :  https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta for more education! @Jessica_Wren_ My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Don't forget to leave a review! It helps me reach more listeners. My Website: https://www.jessicawrenhairstylist.com/ Free Resources: https://www.jessicawrenhairstylist.com/free-resources Check out my salon : https://www.juniperhairlounge.com/ @JuniperHairLounge Check out my insta! @Jessica_Wren_

    21 min
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Ratings & Reviews

4.7
out of 5
6 Ratings

About

Are you living up to your potential clients (AND your current clients) expectations? Are you providing excellent customer service?Let's face it, we are a part of a luxury industry and we are in the business of customer reactions! How your customers react to their service, will ultimately make or break your client retention.Sound like a lot?Don't you worry! I am here to guide you through the ups and downs of everyday salon life and teach you how to have better customer service.

Information

  • Creator
    Jessica Wren
  • Years Active
    2023 - 2024
  • Episodes
    20
  • Rating
    Explicit
  • Copyright
    © 2024 The Salon Life Podcast
  • Show Website
    The Salon Life Podcast