Real Talk For Property Investors

Samantha Eason
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Real Talk for Property Investors by EXCLUSIVELY MANAGED; the podcast that pulls back the curtain on the real world of managing investment properties in Brisbane. I’m Samantha Eason; Principal and Licensee of Exclusively Managed, Property Management agency located in Brisbane.  Each episode, I share the untold stories, hard lessons, and everyday realities that come with property management, from difficult tenants and dodgy maintenance to untrained managers and costly mistakes that could’ve been avoided. This isn’t a sugar coated industry podcast. It’s honest, practical, and straight to the point, with a few laughs along the way. Whether you’re a property investor, landlord, or simply curious about what really goes on behind the scenes, Talking Property Management gives you the insight you didn’t know you needed. I’ll be sharing real life experiences, expert advice, and proven strategies to help you avoid pitfalls, protect your assets, and get the most out of your investment. And who knows… I might just be talking about your property manager in the next episode.

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  1. EPISODE 1

    Misguided Advice That Led to a $2,000 Weekly Bill for a Brisbane Landlord.

    We’re kicking off 2025 with a real eye-opener! In this episode, we share a jaw-dropping story of a Brisbane landlord who suffered a huge financial loss due to poor property management advice over a plumbing issue. Understanding tenancy legislation and keeping communication clear are absolutely essential to avoid costly mistakes like this. Stick around until the end to hear what the property manager in this situation believes the landlord should be covering—spoiler alert, it’s not what you might expect! Send us a text If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/ Donate to the sleepbus foundation here. https://www.sleepbus.org/services/sleepbusfund

    14 min

  2. EPISODE 2

    Choosing the Right Property Manager for Your Investment

    We have aired an episode like this before. What exactly does your property manager know?  Well, let us tell you exactly what they don't know on this episode. An property manager or agency lacking in training and competence doesn't mean you have to settle for less—discover why choosing a property manager based on service quality over fees is crucial.  Finally, we address the ever-present challenge of hiring skilled tradespeople, highlighting the importance of a proactive approach to building a reliable team that can meet high expectations without breaking the bank.  Join the conversation, and ensure your investment properties are managed with expertise and care. Send us a text If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/ Donate to the sleepbus foundation here. https://www.sleepbus.org/services/sleepbusfund

    19 min

  3. EPISODE 3

    Define Proactive in Property Management

    Understanding proactive property management is essential for making smart investment decisions.  In this episode, we discuss the importance of anticipating issues, share a real-life example, and challenge common misconceptions that often confuse reactive and proactive management.  • Defining proactive property management and its importance and we will share a story illustrating the impact of proactive measures  • Consequences of ignoring small issues and their potential ramifications  • Common misconceptions about the responsibilities of property managers    • Tips for choosing a proactive property manager  Send us a text If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/ Donate to the sleepbus foundation here. https://www.sleepbus.org/services/sleepbusfund

    10 min

  4. EPISODE 4

    Why Landlords Settle for Subpar Property Managers and How to Break Free

    Ever wondered why so many landlords stick with subpar property managers even when better options are available?  Join me, Samantha Eason, as I unravel the mystery behind this perplexing trend. Drawing from my personal experiences, I highlight how the absence of complaints or visible issues can often mask poor service. This can lead to deferred maintenance and lackluster communication, ultimately jeopardising your investment. It's time to confront the fear of change and the low expectations that hold landlords back, and explore how a proactive property management agency can facilitate a seamless transition, safeguarding both your investment and your tenants’ comfort. Let's challenge the status quo and demand superior property management services that truly reflect the value of your investments.  This episode is a call to action for landlords and investors everywhere to reassess their current management choices and seek out alternatives that promise better returns.  Send us a text If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/ Donate to the sleepbus foundation here. https://www.sleepbus.org/services/sleepbusfund

    19 min

  5. EPISODE 6

    Agencies Are Cutting Corners: Who's Paying for Government CPD Training?

    Queensland's property management landscape is shifting dramatically with the introduction of mandatory Continuing Professional Development (CPD) training requirements. This long-overdue change promises to elevate industry standards and ensure property managers stay current with legislative changes, ethical practices, and risk management strategies – ultimately better protecting investment properties and tenants alike. Yet beneath this positive regulatory development lurks a troubling trend. Many property management agencies are refusing to cover the costs of this essential training (approximately $175 per course) or allow staff to complete it during work hours. This shortsighted approach forces property managers to choose between professional development and personal finances, creating an environment where some professionals simply can't afford to stay properly trained. The consequences manifest in concerning ways. Anonymous forum posts reveal property managers struggling with fundamentals – accepting rent payments before signing leases, mishandling breach notices, or lacking basic property management knowledge.  These aren't isolated incidents but symptoms of an industry where training has been historically undervalued, leaving your investment properties vulnerable to costly mistakes and potential legal issues. Send us a text If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/ Donate to the sleepbus foundation here. https://www.sleepbus.org/services/sleepbusfund

    12 min

  6. EPISODE 7

    Beyond Autopilot: Why Property Condition Matters in Today's Brisbane Market

    The Brisbane rental landscape is shifting dramatically. Gone are the days of automatic rent increases and desperate tenants competing for any available property. We're witnessing a market plateau across Brisbane and surrounding suburbs, where rents are holding steady and tenants have more choices than ever before. For property owners, this fundamental shift demands a new approach. Your investment can no longer run on autopilot—it requires active positioning to stand out in an increasingly competitive marketplace.  The difference between a property that sits vacant for weeks and one that attracts quality tenants comes down to condition, compliance, and presentation. What exactly are tenants looking for?  We discuss this in this episode.  Ready to ensure your investment stays ahead of these market shifts? Reach out to our team for personalised guidance on making your property stand out in Brisbane's evolving rental landscape. Send us a text If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/ Donate to the sleepbus foundation here. https://www.sleepbus.org/services/sleepbusfund

    9 min

  7. EPISODE 8

    Apples to Apple Peels: The Costly Comedy of Quote Shopping

    Have you ever forwarded a quote from one tradesperson to another with the innocent question, "Can you beat this price?" You're not alone – it's one of the most common practices among property owners looking to save money on renovations and maintenance. But what seems like a smart cost-cutting strategy could actually be costing you thousands in the long run. This eye-opening episode dives deep into the hidden dangers of quote matching without proper property inspection. As your host Samantha Eason explains, quotes aren't just about the final number – they represent a comprehensive assessment based on materials, labour, site conditions, and professional judgment. When you ask a trade to beat someone else's quote without seeing your property, you're essentially comparing "apples to apple peels" – and the results can be disastrous. For property investors, this episode serves as a powerful reminder that you're running a business where success depends on quality partnerships and knowing where not to cut corners. Whether you're renovating to increase equity, attract better tenants, or address maintenance issues, the process matters as much as the outcome. Listen now to transform how you approach property improvements and build the relationships that will serve your investment goals for years to come. Your property – and your future self – will thank you. Send us a text If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/ Donate to the sleepbus foundation here. https://www.sleepbus.org/services/sleepbusfund

    12 min

  8. EPISODE 9

    Under 5 Minutes: Your Rent Raising Roadmap

    Struggling with rental increases? You're not alone. The delicate balance between protecting your investment returns and keeping good tenants is one of property management's greatest challenges. Rent reviews shouldn't feel like walking a tightrope. Remember, this is about protecting your investment's long-term performance through consistent, strategic management decisions. Want personalised advice on your rental strategy? Reach out to Exclusively Managed today to learn how we help property investors maximise returns while maintaining tenant satisfaction.  Share this episode with fellow investors who might be struggling with rental increase decisions or leave us a quick review if you found these insights valuable! Send us a text If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/ Donate to the sleepbus foundation here. https://www.sleepbus.org/services/sleepbusfund

    6 min
See All Season 2 (19)

About

Real Talk for Property Investors by EXCLUSIVELY MANAGED; the podcast that pulls back the curtain on the real world of managing investment properties in Brisbane. I’m Samantha Eason; Principal and Licensee of Exclusively Managed, Property Management agency located in Brisbane.  Each episode, I share the untold stories, hard lessons, and everyday realities that come with property management, from difficult tenants and dodgy maintenance to untrained managers and costly mistakes that could’ve been avoided. This isn’t a sugar coated industry podcast. It’s honest, practical, and straight to the point, with a few laughs along the way. Whether you’re a property investor, landlord, or simply curious about what really goes on behind the scenes, Talking Property Management gives you the insight you didn’t know you needed. I’ll be sharing real life experiences, expert advice, and proven strategies to help you avoid pitfalls, protect your assets, and get the most out of your investment. And who knows… I might just be talking about your property manager in the next episode.

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