Crafting a Business by The Collab Co & Only the Sweet Stuff

Debbie Hatumale-Uy

Crafting a Business is the podcast for founders and small business owners who want real talk about building something that lasts. Hosted by Debbie Hatumale-Uy, founder of The Collab Co, each episode dives into the strategy, mindset and systems behind sustainable business growth. With 20+ years across corporate marketing, government and small business, Debbie brings a practical, no-fluff approach to conversations about marketing, AI adoption and the everyday realities of running a business.

  1. Jun 22

    S3 E6: Meet Nidhi & Kapil from Guni SMS: Cutting Through the Noise with Smarter Customer Communication

    In this episode of Crafting a Business, Debbie sits down with Nidhi and Kapil, the founders of Guni SMS, to explore how businesses can cut through the noise and create more meaningful connections with their customers. Combining Nidhi's background in sales and marketing with Kapil's extensive experience in telecommunications and technology, the duo has built a platform that helps businesses use SMS as more than just a marketing tool. From customer engagement and appointment reminders to automation, AI, and compliance, they share how SMS is evolving into a powerful communication channel for modern businesses. In this conversation, they discuss: How their different backgrounds came together to build Guni SMSWhy SMS remains one of the highest-performing communication channelsCommon mistakes businesses make when engaging customersThe importance of compliance, consent, and trust in customer communicationsHow SMS fits into a broader omnichannel marketing strategyThe upcoming changes to SMS regulations in AustraliaThe future of AI-powered customer engagement and automationWhether you're a marketer, business owner, or entrepreneur looking to improve customer communication, this episode is packed with practical insights on building stronger relationships and getting better results from your marketing efforts. 🎧 Connect with Nidhi & Kapil: Website: https://gunisms.com.auLinkedIn: https://www.linkedin.com/company/guniau/?originalSubdomain=auInstagram: https://www.instagram.com/guni.messaging/Facebook: https://www.facebook.com/guniaustralia/

  2. Jun 17

    S3 E2: Meet Manisha from MLD Accounting: Building a Business Behind the Numbers

    For many business owners, the numbers side of business can feel overwhelming. But understanding your finances doesn't have to be complicated—or scary. In this episode of Crafting a Business, I'm joined by chartered accountant and business advisor Manisha Govender, founder of MLD Accounting & Business Advisory. We explore how business owners can build confidence with their numbers, make smarter decisions, and move from overwhelm to clarity. Manisha shares her journey from a successful corporate finance career with Deloitte and global leadership roles to launching her own business focused on relationships, collaboration, and meaningful impact. We discuss cash flow, budgeting, forecasting, business planning, and practical strategies for navigating today's economic challenges. Whether you're just starting out or looking to grow your business, this conversation is packed with valuable insights to help you better understand your finances and make informed decisions with confidence. In this episode, we discuss:• Manisha's journey from corporate finance to business ownership• Why understanding your numbers is essential for business growth• Overcoming financial overwhelm and gaining clarity• Cash flow, budgeting, and forecasting fundamentals• Navigating rising costs and economic uncertainty• The importance of trusted advisors and open conversations about money• Practical tips for small business owners looking to grow sustainably Connect with Manisha and learn more about MLD Accounting & Business Advisory through her website and social channels: Website: https://www.mldaccounting.com.au Instagram: https://www.instagram.com/mldaccounting/ LinkedIn: https://www.linkedin.com/company/mld-accounting-and-business-advisory-pty-ltd

About

Crafting a Business is the podcast for founders and small business owners who want real talk about building something that lasts. Hosted by Debbie Hatumale-Uy, founder of The Collab Co, each episode dives into the strategy, mindset and systems behind sustainable business growth. With 20+ years across corporate marketing, government and small business, Debbie brings a practical, no-fluff approach to conversations about marketing, AI adoption and the everyday realities of running a business.