Send us a text. (email us if you need a response) Episode Summary In this episode of Wrestling Payments, host Joe Casali sits down with Phil Robin, SVP of Strategy at The Clearing House. They explore how financial institutions are approaching the challenges of modernizing payment operations, with a focus on risk, governance, and the rapid pace of change in new technologies. Phil shares his perspective on the importance of building strong governance around artificial intelligence, noting that a clear framework helps institutions manage both cultural and operational risks as they introduce new tools. He highlights the varied approaches that banks take, shaped by their unique priorities and use cases, and stresses that inaction is often the greater risk as AI becomes more integrated into payment processes. The conversation moves to emerging topics like stablecoin, tokenized deposits, and the steady growth of real-time payments (RTP). Phil explains how shifting regulatory clarity and evolving customer needs are driving experimentation, especially in areas like business-to-business and consumer-to-business payments. He points to the ongoing expansion of RTP and the need for broad acceptance to reach true scale, encouraging payment leaders to keep their eyes on both innovation and fundamentals. Guest-at-a-glance💡 Name: Phil Robin 💡 What he does: SVP, Strategy 💡 Company: The Clearing House 💡 Noteworthy: Guides strategy projects focused on payments innovation, governance, and risk, with deep expertise in real-time payments and industry modernization. 💡 Where to find him:https://www.linkedin.com/in/philrobin1/ Key Insights Focus on Governance First When Adopting AI Strong governance is the foundation of responsible AI adoption in payments. Before diving into the promise of artificial intelligence, organizations must set clear rules and accountability. This means building frameworks around data security, transparency, and risk appetite to ensure any AI use aligns with institutional priorities. When banks and payment providers define the “rules of the road” early, they give staff and leadership confidence to experiment and scale new tools. Governance also helps ease cultural resistance by making the organization’s approach to AI visible and consistent. With guardrails in place, teams can better focus on the practical benefits of AI—like automating manual tasks or unlocking growth opportunities—without losing sight of the risks. The key takeaway: don’t treat governance as an afterthought or a compliance hurdle. Make it the starting point for any serious AI strategy in payments. Instant Payments Will Scale Through Use Case Diversity Real-time payments (RTP) have moved from concept to reality, but true growth hinges on solving a wide range of business needs. Volume keeps hitting new records, yet the next wave of adoption will depend on how RTP addresses complex problems, especially in areas like business-to-business and healthcare payments. Each segment brings unique challenges around data, timing, and control. For example, B2B payments often involve detailed invoices and reconciliation, while brokerage transfers demand speed and confirmation. As more financial institutions explore RTP for these distinct cases, the network’s value and reach will expand. Building for use case diversity ensures that RTP is not just a faster way to pay, but a flexible tool that adapts to industry-specific workflows. Payment professionals should keep looking for unmet needs—these are where RTP can deliver the most impact and drive long-term adoption. Stablecoin and Tokenization: Navigating Fast-Moving Terrain The landscape for stablec
