Smarter Online Business - Tech, Tools & Truths for Websites that Sell

Carrie Saunders

Struggling to turn website traffic into real sales? It's such a common thing we see client struggle with until we start helping them. Welcome to Smarter Online Business, the podcast for course creators, coaches, and eCommerce entrepreneurs who want their websites to actually work for them. Each week, you’ll get practical advice to help you boost conversions, simplify your tech, and attract the right customers without burning out or overcomplicating things. Hosted by Carrie Saunders, tech strategist, website conversion expert, and founder of BCSE, this show blends 20+ years of hands-on experience with real talk and simple strategies that work. If you want your website to finally pull its weight and support the business you’re building, this is the show for you. 🎧 Subscribe now and start making smarter decisions for your online business.  You can find us on the web at: https://www.bcsengineering.com And our show notes are at: https://www.smarteronlinebusiness.com/

  1. 5d ago

    The Business Advice I Ignore (And Why)

    Send Carrie a Text Message! If you've been in business for more than five minutes, you've probably heard advice like:  "Done is better than perfect."  "You need to be everywhere on social media."  "Hustle harder." "Automate everything."  While each of those ideas has a little truth to it, I've learned over the last 24 years of running a business that the best advice isn't always one-size-fits-all.  Success comes from knowing when to follow conventional wisdom—and when to do things differently. In this episode, I'm sharing five popular pieces of business advice I mostly ignore and, more importantly, what I believe actually leads to sustainable business growth.  Rate, Review, & Follow on Apple Podcasts If you're loving my eCommerce Made Easy Podcast, I'd be thrilled if you could rate and review the show on Apple Podcasts. Your ratings and reviews help me reach more listeners and empower more people like you to thrive in the online business world. Just click here to head over to Apple Podcasts, scroll down, give us a five-star rating, and share what you enjoyed most about the episode in the "Write a Review" section. If you haven't hit that follow button yet, now’s the perfect time! I have new episodes coming your way every week that you won't want to miss. Hit the follow button and stay up to date with the eCommerce Made Easy Podcast! Follow Now!  🎉 Join my free Facebook group for online business owners: Website & Tech Tips for Online Business Owners! Get answers to your tech questions, promote your business, and connect with other entrepreneurs. Trainings, tools, and support to help you grow smarter—without the overwhelm. 👉 smarteronlinebusiness.com/facebook Support the show Be sure to subscribe to our podcast where ever you are listening! You can find our show notes at:  https://www.smarteronlinebusiness.com/ Find more of our resources and newsletter subscription here: https://linktr.ee/bcsengineering

    15 min

  2. Jun 23

    The Words Your Website Is Missing with Josh Hull

    Send Carrie a Text Message! Have you ever looked at your website and wondered why it isn’t converting? Maybe people are visiting and sticking around for a bit, but they’re not clicking, buying, or booking. Often, the problem isn’t your design. It’s your messaging. Today’s guest, Josh Allen Hull, is a coach, messaging strategist, and storyteller who helps business owners craft words that move people to action. In this conversation, we discuss why so many websites fail to convert, how to simplify your message so visitors instantly know they’re in the right place, why vague calls to action like “Learn More” may be costing you sales, and how his PEACE Soundbites framework helps create messaging people actually remember. Connect with Josh Hull Josh Hull (or J. Allen Hull) is known as THE Coach’s Coach, helping coaches build thriving businesses while winning at home. As founder of The Purpose Driven Co., he teaches coaches how to grow to six figures and beyond through clear messaging, service-first sales, and systems that scale. Facebook | LinkedIn | Instagram | Website Grab his free Coach Builder Accelerator Group here. Rate, Review, & Follow on Apple Podcasts If you're loving my eCommerce Made Easy Podcast, I'd be thrilled if you could rate and review the show on Apple Podcasts. Your ratings and reviews help me reach more listeners and empower more people like you to thrive in the online business world. Just click here to head over to Apple Podcasts, scroll down, give us a five-star rating, and share what you enjoyed most about the episode in the "Write a Review" section. If you haven't hit that follow button yet, now’s the perfect time! I have new episodes coming your way every week that you won't want to miss. Hit the follow button and stay up to date with the eCommerce Made Easy Podcast! Follow Now!  🎉 Join my free Facebook group for online business owners: Website & Tech Tips for Online Business Owners! Get answers to your tech questions, promote your business, and connect with other entrepreneurs. Trainings, tools, and support to help you grow smarter—without the overwhelm. 👉 smarteronlinebusiness.com/facebook Support the show Be sure to subscribe to our podcast where ever you are listening! You can find our show notes at:  https://www.smarteronlinebusiness.com/ Find more of our resources and newsletter subscription here: https://linktr.ee/bcsengineering

    1h 1m

  3. Jun 16

    How to Find the Perfect Developer

    Send Carrie a Text Message! Hiring a developer can feel a little like dating. Everyone looks great on paper, everyone says they can help, and everything sounds promising in the beginning. Then, six months later, you find yourself wondering, "How did we get here?"  Maybe the project is over budget.  Maybe it's behind schedule.  Maybe you're frustrated, they're frustrated, or you've ended up paying twice because someone else now has to fix what went wrong.  The reality is that hiring the wrong developer can be costly in more ways than one. Today, we're talking about what really happens when a developer relationship isn't the right fit—and, more importantly, how to avoid ending up in that situation in the first place.  Rate, Review, & Follow on Apple Podcasts If you're loving my eCommerce Made Easy Podcast, I'd be thrilled if you could rate and review the show on Apple Podcasts. Your ratings and reviews help me reach more listeners and empower more people like you to thrive in the online business world. Just click here to head over to Apple Podcasts, scroll down, give us a five-star rating, and share what you enjoyed most about the episode in the "Write a Review" section. If you haven't hit that follow button yet, now’s the perfect time! I have new episodes coming your way every week that you won't want to miss. Hit the follow button and stay up to date with the eCommerce Made Easy Podcast! Follow Now!  🎉 Join my free Facebook group for online business owners: Website & Tech Tips for Online Business Owners! Get answers to your tech questions, promote your business, and connect with other entrepreneurs. Trainings, tools, and support to help you grow smarter—without the overwhelm. 👉 smarteronlinebusiness.com/facebook Support the show Be sure to subscribe to our podcast where ever you are listening! You can find our show notes at:  https://www.smarteronlinebusiness.com/ Find more of our resources and newsletter subscription here: https://linktr.ee/bcsengineering

    13 min

  4. Jun 9

    The Hidden Costs of Choosing the Wrong Tech Stack

    Send Carrie a Text Message! Have you ever chosen a piece of software because it was cheaper, someone recommended it, your coach used it, or it simply looked easier to use? Most of us have, and sometimes those decisions work out just fine.  But other times, the most expensive software decision isn't the software itself. It's everything you have to fix later. Choosing the wrong tech stack can quietly drain your business through lost time, wasted money, stalled growth, reduced team productivity, and a whole lot of frustration.  Today, we're exploring the hidden costs that many business owners never think about until they're already dealing with the consequences.  Rate, Review, & Follow on Apple Podcasts If you're loving my eCommerce Made Easy Podcast, I'd be thrilled if you could rate and review the show on Apple Podcasts. Your ratings and reviews help me reach more listeners and empower more people like you to thrive in the online business world. Just click here to head over to Apple Podcasts, scroll down, give us a five-star rating, and share what you enjoyed most about the episode in the "Write a Review" section. If you haven't hit that follow button yet, now’s the perfect time! I have new episodes coming your way every week that you won't want to miss. Hit the follow button and stay up to date with the eCommerce Made Easy Podcast! Follow Now!  🎉 Join my free Facebook group for online business owners: Website & Tech Tips for Online Business Owners! Get answers to your tech questions, promote your business, and connect with other entrepreneurs. Trainings, tools, and support to help you grow smarter—without the overwhelm. 👉 smarteronlinebusiness.com/facebook Support the show Be sure to subscribe to our podcast where ever you are listening! You can find our show notes at:  https://www.smarteronlinebusiness.com/ Find more of our resources and newsletter subscription here: https://linktr.ee/bcsengineering

    18 min

  5. Jun 2

    DIY Is Smart Until It Becomes Your Bottleneck

    Send Carrie a Text Message! DIY can be incredibly smart in business. In fact, most entrepreneurs have to DIY in the beginning. You learn your audience. You figure things out. You stretch your budget. You wear a lot of hats because that's what it takes to get your business off the ground. But there comes a point where DIY quietly shifts from being resourceful to becoming expensive. Expensive in time. Expensive in growth. Expensive in stress and overwhelm. And sometimes the hardest part is realizing when you've crossed that line. In this episode, we're talking about when DIY makes sense, when it starts holding your business back, and how to decide what's worth learning yourself versus what's worth getting help with. Because while learning new skills can be valuable, there comes a point when doing everything yourself may be costing your business more than it's saving. Rate, Review, & Follow on Apple Podcasts If you're loving my eCommerce Made Easy Podcast, I'd be thrilled if you could rate and review the show on Apple Podcasts. Your ratings and reviews help me reach more listeners and empower more people like you to thrive in the online business world. Just click here to head over to Apple Podcasts, scroll down, give us a five-star rating, and share what you enjoyed most about the episode in the "Write a Review" section. If you haven't hit that follow button yet, now’s the perfect time! I have new episodes coming your way every week that you won't want to miss. Hit the follow button and stay up to date with the eCommerce Made Easy Podcast! Follow Now!  🎉 Join my free Facebook group for online business owners: Website & Tech Tips for Online Business Owners! Get answers to your tech questions, promote your business, and connect with other entrepreneurs. Trainings, tools, and support to help you grow smarter—without the overwhelm. 👉 smarteronlinebusiness.com/facebook Support the show Be sure to subscribe to our podcast where ever you are listening! You can find our show notes at:  https://www.smarteronlinebusiness.com/ Find more of our resources and newsletter subscription here: https://linktr.ee/bcsengineering

    19 min

  6. May 26

    Why Being Great at What You Do Isn’t Enough (And What to Do Instead)

    Send Carrie a Text Message! If you’ve ever felt like…  You’ve done the work… You’re really good at what you do… But somehow, the less qualified people are getting the opportunities…  This episode might hit a little close to home.  Because today, we’re talking about something most experts don’t realize until it’s too late:  👉 Being great at what you do does not mean people will find you.  And in fact… if you’re not actively building visibility, someone else will take your place.  In this conversation with Allison Lane, we dig into:  Why your credibility alone isn’t enough to grow your business  The biggest mistake people make before touching their website  And how to actually become known for what you do—without doing everything  Plus, one of my favorite parts…  👉 Why your website might look great… but still not be doing anything for you  And what to fix first before you redesign anything  If you’ve been trying to “figure it out yourself”…  Or feeling stuck in your own little bubble…  This one’s going to shift how you think about visibility, marketing, and your next move.  Connect with Allison Lane Allison Lane is a Publishing and Visibility Advisor who helps accomplished women experts become visible authorities people trust. Linkedin | Instagram | Website The Essential Bio Package: https://lanelit.com/package Rate, Review, & Follow on Apple Podcasts If you're loving my eCommerce Made Easy Podcast, I'd be thrilled if you could rate and review the show on Apple Podcasts. Your ratings and reviews help me reach more listeners and empower more people like you to thrive in the online business world. Just click here to head over to Apple Podcasts, scroll down, give us a five-star rating, and share what you enjoyed most about the episode in the "Write a Review" section. If you haven't hit that follow button yet, now’s the perfect time! I have new episodes coming your way every week that you won't want to miss. Hit the follow button and stay up to date with the eCommerce Made Easy Podcast! Follow Now! Support the show Be sure to subscribe to our podcast where ever you are listening! You can find our show notes at:  https://www.smarteronlinebusiness.com/ Find more of our resources and newsletter subscription here: https://linktr.ee/bcsengineering

    51 min

  7. May 19

    The Tech Debt Problem Nobody Talks About in Online Business

    Send Carrie a Text Message! Have you ever added a tool “just for now”… created a workaround… skipped fixing something because things were mostly working…  and told yourself you’d clean it up later?  That might be tech debt.  And it’s one of the most expensive hidden problems in online business.  Because tech debt doesn’t usually show up as one giant disaster.  It shows up as messy systems, random workarounds, duplicated effort, and that constant feeling of…  “Why is this harder than it should be?”  Today we’re unpacking what tech debt is, how businesses accidentally create it, and what to do before it becomes a much bigger problem.  Rate, Review, & Follow on Apple Podcasts If you're loving my eCommerce Made Easy Podcast, I'd be thrilled if you could rate and review the show on Apple Podcasts. Your ratings and reviews help me reach more listeners and empower more people like you to thrive in the online business world. Just click here to head over to Apple Podcasts, scroll down, give us a five-star rating, and share what you enjoyed most about the episode in the "Write a Review" section. If you haven't hit that follow button yet, now’s the perfect time! I have new episodes coming your way every week that you won't want to miss. Hit the follow button and stay up to date with the eCommerce Made Easy Podcast! Follow Now!  🎉 Join my free Facebook group for online business owners: Website & Tech Tips for Online Business Owners! Get answers to your tech questions, promote your business, and connect with other entrepreneurs. Trainings, tools, and support to help you grow smarter—without the overwhelm. 👉 smarteronlinebusiness.com/facebook Support the show Be sure to subscribe to our podcast where ever you are listening! You can find our show notes at:  https://www.smarteronlinebusiness.com/ Find more of our resources and newsletter subscription here: https://linktr.ee/bcsengineering

    12 min

  8. May 12

    Are You Talking About Yourself Too Much on Your Website?

    Send Carrie a Text Message! Let me ask you a quick question: when someone lands on your website, is it mostly about you or about them?  This is one of the most common issues I see with websites. They look great, sound professional, and list all the right credentials, yet they still struggle to convert visitors into customers.  The reason is often surprisingly simple. The website is talking about the business owner just a little too much. In this episode, we’re breaking down why this happens, and it’s probably not for the reason you think. We’ll talk about how this approach quietly hurts your conversions and, more importantly, what you can say instead so your website actually connects with the people visiting it. I’ll also share a simple test you can run on your homepage today to quickly see whether this might be happening on your own site. Rate, Review, & Follow on Apple Podcasts If you're loving my eCommerce Made Easy Podcast, I'd be thrilled if you could rate and review the show on Apple Podcasts. Your ratings and reviews help me reach more listeners and empower more people like you to thrive in the online business world. Just click here to head over to Apple Podcasts, scroll down, give us a five-star rating, and share what you enjoyed most about the episode in the "Write a Review" section. If you haven't hit that follow button yet, now’s the perfect time! I have new episodes coming your way every week that you won't want to miss. Hit the follow button and stay up to date with the eCommerce Made Easy Podcast! Follow Now!  🎉 Join my free Facebook group for online business owners: Website & Tech Tips for Online Business Owners! Get answers to your tech questions, promote your business, and connect with other entrepreneurs. Trainings, tools, and support to help you grow smarter—without the overwhelm. 👉 smarteronlinebusiness.com/facebook Support the show Be sure to subscribe to our podcast where ever you are listening! You can find our show notes at:  https://www.smarteronlinebusiness.com/ Find more of our resources and newsletter subscription here: https://linktr.ee/bcsengineering

    10 min
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About

Struggling to turn website traffic into real sales? It's such a common thing we see client struggle with until we start helping them. Welcome to Smarter Online Business, the podcast for course creators, coaches, and eCommerce entrepreneurs who want their websites to actually work for them. Each week, you’ll get practical advice to help you boost conversions, simplify your tech, and attract the right customers without burning out or overcomplicating things. Hosted by Carrie Saunders, tech strategist, website conversion expert, and founder of BCSE, this show blends 20+ years of hands-on experience with real talk and simple strategies that work. If you want your website to finally pull its weight and support the business you’re building, this is the show for you. 🎧 Subscribe now and start making smarter decisions for your online business.  You can find us on the web at: https://www.bcsengineering.com And our show notes are at: https://www.smarteronlinebusiness.com/

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