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Tune into this podcast hosted by Proservartner CEO Rakesh Sangani, in discussion with Outsourcing Practice Lead and Managing Director Paul Morrison for actionable insights and real-life examples of successful implementations across automation, GBS and outsourcing.As transformation advisers working globally with dozens of clients, Proservartner are in a privileged position to trace the trajectory of core business strategy and look ahead at where things are pointing for the years ahead.

  1. 12/13/2023

    Ep13: Who The Future Winners Of GBS Will Be

    Join Ecolab's Senior Vice President of GBS, AJ Wijesinghe, as he meets Proservartner's Founder and Managing Director, Rakesh Sangani, to discuss the future of GBS and how to create a competitive advantage from your SSC. Plus, should we be worried or excited about AI?

    25 min

  2. 12/08/2023

    Ep12: Injecting Transformation & Innovation Into Your BPO Relationship

    BPO is increasingly an area for value-add in a business in addition to creating savings. Watch now to discover how Proservartner's founder and managing director, Rakesh Sangani and Paul Morrison, Outsourcing Practice Lead, leverage the new possibilities BPOs are offering their clients.

    24 min

  3. 12/01/2023

    Ep11: Transitioning To A BPO At Speed

    Working with an outsourcer can be one of the best decisions an organisation makes as they look to quickly acquire new capabilities or resources and create a competitive advantage. But how can these benefits be fully capitalised on and generated as quickly as possible? Proservartner's founder and managing director, Rakesh Sangani and Paul Morrison, respond with their top tips from their joint experience.

    17 min

  4. 11/24/2023

    Ep10: How To Run A Winning RFP

    Join Proservartner's founder and managing director, Rakesh Sangani and Paul Morrison, as they share best practice from their combined decades of experience in quickly and efficiently running tender processes. Discover the importance of a good RFP, what to consider when looking at bidders and the current condition of the BPO market.

    27 min

  5. 11/13/2023

    Ep9: The Future of Managing GBS Transitions (featuring Edoardo Peniche, Aptiv)

    Join Aptiv's VP of GBS, Edoardo Peniche, as he shares how to stay close to the business, manage transition and keep the lights on in a lively discussion with our very own Outsourcing Practice Lead and Managing Director, Paul Morrison.

    35 min

  6. 10/31/2023

    Ep8: What keeps GBS leaders up at night, and what doesn't! (featuring Marta Steer, Marsh)

    Proservartner CEO & Founder Rakesh Sangani and Marta Steer, Head of the European Business Support Centre at Marsh, discuss remote working, the power of celebrating victories, what makes the biggest difference to a shared service centre’s performance and what GBS leaders should be worried about (and what shouldn’t worry them!).

    21 min

  7. 08/30/2023

    Ep7: How To Leverage Process Mining when Outsourcing

    Join Proservartner's founder and managing director, Rakesh Sangani and Paul Morrison, as they discuss the advantages (and challenges) of implementing process mining before and during outsourcing. Find out the benefits process mining can bring organisations, how to work together with IT on it, and learn ways to build the right relationship with an outsourcer, plus much more.

    23 min

  8. 07/14/2023

    Ep6: How to become a high value GBS function (featuring Salvo Russo, Astrazeneca)

    Join Astrazeneca's Head of GBS, Salvo Russo, and Proservartner CEO, Rakesh Sangani, as they discuss all things GBS/shared services including: How to create a competitive advantage over your competitor organisations, the best way to measure success and demonstrate value to your business, how to build people skills, the trick to working with IT plus tips for GBS leaders moving from being a 'low-cost solution' to a high-value centre of the business.

    26 min
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About

Tune into this podcast hosted by Proservartner CEO Rakesh Sangani, in discussion with Outsourcing Practice Lead and Managing Director Paul Morrison for actionable insights and real-life examples of successful implementations across automation, GBS and outsourcing.As transformation advisers working globally with dozens of clients, Proservartner are in a privileged position to trace the trajectory of core business strategy and look ahead at where things are pointing for the years ahead.

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  • Creator
    Proservartner
  • Years Active
    2K
  • Episodes
    14
  • Rating
    Clean
  • Copyright
    © 2023 Proservartner Podcasts
  • Show Website
    Proservartner Podcasts