Service Design YAP

Service Design Network UK
  • 0.0 (0)
  • DESIGN
  • UPDATED MONTHLY
Service Design YAP

Service Design YAP  is a community podcast from  Service Design Network UK's chapter.  Each episode profiles a community member,  exploring their career story and Service Design war stories.   We hope that these inform, inspire and entertain you in equal measure. 

  1. Improv as a Prototype and other tactics designers need to steal from stage-craft, with Adam St John Lawrence

    12/17/2024

    Improv as a Prototype and other tactics designers need to steal from stage-craft, with Adam St John Lawrence

    Send us a textIn this festive bonus episode of Service Design YAP, we sit down with Adam St John Lawrence to understand how he uses tactics and techniques from theatre in his design work.Adam, the goatee sporting GOAT of Service Design, draws on an "eclectic" background that includes farming and psychology (plus some bouncing and stripping), to offer some radical challenges to design’s dusty “best practices”. He a natural raconteur who tell stories and shares insight that ev...

    1h 4m
  2. How your design superpowers can spark innovation with Ian Crawford from NatWest Group.

    12/03/2024

    How your design superpowers can spark innovation with Ian Crawford from NatWest Group.

    Send us a textHow can you encourage a retail bank, which will always focus on risk management and stability, to innovate? In this episode we talk with Ian Crawford, NatWest Group's Head of Innovation Design. We explore the ways in which designers are uniquely positioned to help corporate innovation programs to think differently.Ian shares how his group interviews design candidates to evaluate their innovation mindsets, and talks about the trends that his group believe will reshape ...

    43 min
  3. Meet the Next Generation Service Designers (Recorded Live at SDGC Helsinki).

    11/12/2024

    Meet the Next Generation Service Designers (Recorded Live at SDGC Helsinki).

    Send us a textIn this episode we get inspired by 7 incredible next generation Service Designers. We find out about how they view the world of design, where they go to get inspired, them and which emoji or meme best represents their design styles.Featured in this episode:Marcela Gómez AbundisEva Mega AstriaJane Tzu-Yuan ChaoAnna HanJihee HwangLinda PaulauskaAgata Kowalska Resources Listed In this Episode. Marcela's Mega List of Design Resources Notion PageUserpalooza- A Field Researcher'...

    43 min
  4. Why magicians make the best designers, with Adrian Westaway, co-founder of Special Projects

    10/22/2024

    Why magicians make the best designers, with Adrian Westaway, co-founder of Special Projects

    Send us a textSpecial Projects' co-founder, Adrian Westaway talks to us about his journey from amateur magician to master designer and how the skills of illusion can be applied to drive better design outcomes. Design and magic are both human centric disciplines that leverage psychology to influence behaviours and attitudes; and both benefit from "someone spending more time on something than anybody would reasonably expect". We talk about: Adrian's experience at the burlesqu...

    46 min
  5. How should seasoned service designers invest their personal development budgets?

    09/17/2024

    How should seasoned service designers invest their personal development budgets?

    Send us a textOften as not, we get to the end of the year and find that we haven't used up all, (or any) of our training allowance. We know that this is doubly true for more experienced hires who want to focus on "craft" rather that those exploring the "leadership" pathway. Exciting client work keeps getting in the way, but that's no excuse. In this episode we talk with two accredited Master Service Designers, Katie Murrie and Kim Anderson. Both work as educato...

    36 min
  6. Farmer-Centred Design: An award winning project from Hellon

    09/09/2024

    Farmer-Centred Design: An award winning project from Hellon

    Send us a textThe finalists for the Service Design Global Conference awards have just been announced, so we thought that it would be a good time to catch up with one of last year's award nominees to hear about their project and how they benefited from participating in thew awards. In this episode we talk to Andy Pattichis and Pinja Piipponen from Hellon, the design an innovation consultancy. They tell us about their project helping farmers navigate the decisions that b...

    27 min
  7. Exploring the Service Design Global Conference in Helsinki

    09/02/2024

    Exploring the Service Design Global Conference in Helsinki

    Send us a textThe Service Design Global Conference (SDGC) is heading our way at pace and its now only a month until the mass ranks of over 1,000 service designers make their way to Finland for three days talk, studio visits and sauna.In this bonus episode SDN's David Russo gives us a guided tour of the venue, keynote speakers and SDN sauna etiquette (towels on vs. towels off*).This year SDGC will focus on Designing for Impact: "Strategic Leadership with Service Design”. Focu...

    12 min
  8. Thinking about Inclusive Service Design with Elle Beange from Deloitte Digital

    08/12/2024

    Thinking about Inclusive Service Design with Elle Beange from Deloitte Digital

    Send us a textTo kick off Service Design YAP's second series we knew that we needed to tackle a heavy weight issue. Having collaborated with the UK charity Scope, and Deloitte Digital earlier in the year we knew that Inclusive Design would be a great topic to focus on. In this episode we talk with Deloitte's Elle Beange, who has worked in the area of inclusive and accessible design for all of her career. We talk about the difference between universal design and inclusive des...

    32 min
See All (22)

About

Service Design YAP  is a community podcast from  Service Design Network UK's chapter.  Each episode profiles a community member,  exploring their career story and Service Design war stories.   We hope that these inform, inspire and entertain you in equal measure. 

Information

  • Creator
    Service Design Network UK
  • Years Active
    2023 - 2024
  • Episodes
    22
  • Rating
    Explicit
  • Copyright
    © 2024 Service Design YAP
  • Show Website
    Service Design YAP

You Might Also Like

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes, and get the latest updates.
Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada