Chew on This! A Dental Podcast

Teresa Duncan and Kevin Henry
  • 5.0 (1)
  • MEDICINE

A deep-ish dive into some of the hottest (and most fun) topics in dentistry today. What’s happening out there and how will it affect you? Teresa Duncan and Kevin Henry put a unique spin on current events that will give you something to chew on.

  1. #84 TRUE CRIME in Dentistry: She Walks In as a Patient

    03/18/2025

    #84 TRUE CRIME in Dentistry: She Walks In as a Patient

    She walked in like any other patient… but what happened next left the dental staff speechless. A quiet dental office. A woman enters, looking like a regular patient. Nothing seems off—until something does. What unfolds is a shocking case of true crime that exposes just how easily a routine day in dentistry can turn into something no one saw coming. It's the kind of crime that leaves teams rattled and protocols questioned. In this eye-opening case of crime in dentistry, the criminal doesn’t break in—she walks right through the front door. It’s a chilling reminder that even trusted environments like dental practices aren’t immune to true crime. When someone blends in as a patient, it becomes dangerously easy to pull off a calculated crime—and get away with it. The reality is, crime in dentistry doesn’t always come with red flags. It can be subtle, bold, or even shockingly simple. And when patients aren’t who they seem, the consequences go far beyond missing items—they shake the very foundation of trust inside the clinic. But not all dentistry stories are dark. Down in Miami, we shift to something wild—in the best way. At Zoo Miami, dental teams are performing procedures not on your typical patients, but on exotic animals. A jaguar with a fractured tooth, an orangutan needing care, and other wildlife receive expert treatment from professionals trained in dentistry for humans and animals alike. It’s an incredible reminder of how the tools of dentistry can be used for compassion, healing, and even wildlife conservation. From unsettling moments of true crime to inspiring acts of animal care, this episode proves that dentistry lives at the intersection of the unexpected.   Link to the Articles: Police arrest ‘break room thief’ after she allegedly stole wallets, keys and bags, targeting dentists DENTAL WEEK AT ZOO MIAMI   Teresa's insurance class is open for business! Use code COT for $75 off. Our thanks to our loyal listeners 🙂 Dental Insurance Design and Management While you’re clicking, have you checked out her membership Dental Revenue Network? Well, why not! Dental Revenue Network for Dental Billers Connect with Kevin: Instagram:   / kghenry23   Kevin Speaks Dental: https://www.kevinspeaksdental.com/ Connect with Teresa: Instagram:   / treeduncan   Facebook:   / odysseymanagement   Odyssey Management: https://www.odysseymgmt.com/ **If you like the show then we’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    23 min
  2. #83 Removing Medical Debt from Credit Scores is TERRIBLE for offices!

    03/04/2025

    #83 Removing Medical Debt from Credit Scores is TERRIBLE for offices!

    Medical debt no longer impacts credit scores. What does this mean for dentists and patients? New U.S. regulations are making waves as medical debt is now removed from credit score calculations. Kevin and Teresa dive deep into what this monumental shift might mean for dentistry. With $49 billion in affected debt no longer lowering credit scores, patients may feel less compelled to pay their bills, leading to serious concerns for dental practices relying on payment compliance. They unpack what this change means for collections, explore how higher credit scores might affect third-party financing approvals, and the potential for patients to misuse these new rules. The effects on both patient accountability and dental office operations could be far-reaching—don’t miss this detailed breakdown of a game-changing development. Link to the Articles: CFPB Finalizes Rule to Remove Medical Bills from Credit Reports People pushing dentists to yank out healthy teeth due to high costs of dental care Teresa's insurance class is open for business! Use code COT for $75 off. Our thanks to our loyal listeners 🙂 Dental Insurance Design and Management While you’re clicking, have you checked out her membership Dental Revenue Network? Well, why not! Dental Revenue Network for Dental Billers Connect with Kevin: Instagram:   / kghenry23   Kevin Speaks Dental: https://www.kevinspeaksdental.com/ Connect with Teresa: Instagram:   / treeduncan   Facebook:   / odysseymanagement   Odyssey Management: https://www.odysseymgmt.com/ **If you like the show then we’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!*

    24 min
  3. #82 Toronto Maple Leafs’ Jake McCabe’s Brutal Hockey Dental Injury

    02/18/2025

    #82 Toronto Maple Leafs’ Jake McCabe’s Brutal Hockey Dental Injury

    A hockey player picking up his own teeth from the ice? Fish getting dental impressions? Dive into these unexpected dental tales! In this episode, we explore two intriguing dental stories. First, Toronto Maple Leafs defenseman Jake McCabe suffered a facial injury during a game against the Detroit Red Wings, resulting in him collecting his teeth from the ice before continuing to play. After receiving dental treatment, he later cracked a repaired tooth by biting his nail. This incident highlights the frequent dental challenges faced by hockey players. Next, we delve into innovative research from the Okinawa Institute of Science and Technology, where scientists developed a method to take dental impressions of small live fish. By creating specialized tiny impression trays and materials, and carefully sedating the fish, they successfully performed this procedure on 60 fish without any fatalities. This research offers insights into fish teeth patterns, feeding habits, and evolutionary changes. Link to the Articles: Toronto Maple Leafs defenseman Jake McCabe is learning to live with a few busted teeth. Fish-friendly dentistry: New method makes oral research non-lethal Teresa's insurance class is open for business! Use code COT for $75 off. Our thanks to our loyal listeners 🙂 Dental Insurance Design and Management While you’re clicking, have you checked out her membership Dental Revenue Network? Well, why not! Dental Revenue Network for Dental Billers Connect with Kevin: Instagram:   / kghenry23   Kevin Speaks Dental: https://www.kevinspeaksdental.com/ Connect with Teresa: Instagram:   / treeduncan   Facebook:   / odysseymanagement   Odyssey Management: https://www.odysseymgmt.com/ **If you like the show then we’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    22 min
  4. #81 Maine Dentist's Decade-Long Affair with Dental Assistant Leads to Explosive Lawsuit

    02/04/2025

    #81 Maine Dentist's Decade-Long Affair with Dental Assistant Leads to Explosive Lawsuit

    A forgotten toothbrush in his car was all it took to unravel 10 years of secrets 😱   Sexual scandals and workplace power dynamics collide in this jaw-dropping story of a Maine dentist's affair with his dental assistant, leading to an explosive lawsuit. What started as a cold winter day encounter in the office basement spiraled into a decade of alleged manipulation, secret payments, and desperate cover-ups. When the affair between the married dentist and his assistant finally exploded into public view, it exposed not just personal indiscretions, but a pattern of workplace violations, including sexual harassment and employment law breaches, that would rock a small Maine town. Teresa and Kevin dive deep into this cautionary tale, unraveling the human cost of workplace relationships and the surprising ways they intersect with practice management. Beyond the sensational headlines lies a serious discussion about power dynamics, professional boundaries in dentistry, and the close-knit nature of dental practices that can make these situations particularly volatile. This episode serves as both a gripping narrative and a crucial warning about the complexities of maintaining professional relationships in the dental industry. Link to the Articles: Kansas does not have a dental school. How that could soon change Northern Exposure Soap opera-worthy love affair unfolds with Maine dentist, his assistant: explosive suit   Teresa's insurance class is open for business! Use code COT for $75 off. Our thanks to our loyal listeners 🙂 Dental Insurance Design and Management While you’re clicking, have you checked out her membership Dental Revenue Network? Well, why not! Dental Revenue Network for Dental Billers Connect with Kevin: Instagram:   / kghenry23   Kevin Speaks Dental: https://www.kevinspeaksdental.com/ Connect with Teresa: Instagram:   / treeduncan   Facebook:   / odysseymanagement   Odyssey Management: https://www.odysseymgmt.com/ **If you like the show then we’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    28 min
  5. #80 Car Crashes Into Dental Clinic – What Happened?

    01/21/2025

    #80 Car Crashes Into Dental Clinic – What Happened?

    Did you know dental offices face some of the most bizarre and unexpected challenges? The reality might surprise you. In this episode, we dive into jaw-dropping incidents that have disrupted dental practices in unexpected ways. We explore real-life stories, like a car crashing into a dental office in Tennessee after a shooting victim tried to escape, and the impact it had on the practice. There’s also the case of a Texas dental office dealing with repeated crashes at a busy strip mall location and the steps they took to prevent more accidents. We also discuss an alarming incident in Arizona where a dentist used non-sterile pliers for an extraction. This sparks a deeper conversation about ethics, the role of dental assistants, and the importance of speaking up when something feels off. Link to the Articles:   Dentist office closes after shooting victim crashes into building   AZ dentist’s license is suspended after state regulators say he used household pliers during surgery   Teresa's insurance class is open for business! Use code COT for $75 off. Our thanks to our loyal listeners 🙂 Dental Insurance Design and Management While you’re clicking, have you checked out her membership Dental Revenue Network? Well, why not! Dental Revenue Network for Dental Billers Connect with Kevin: Instagram:   / kghenry23   Kevin Speaks Dental: https://www.kevinspeaksdental.com/ Connect with Teresa: Instagram:   / treeduncan   Facebook:   / odysseymanagement   Odyssey Management: https://www.odysseymgmt.com/ **If you like the show then we’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    20 min
  6. #79 Can Any Dentist Work in Hong Kong Now?

    01/07/2025

    #79 Can Any Dentist Work in Hong Kong Now?

    Ever wondered what it would be like to pack up your dental drill and burs and move overseas? In this episode, Kevin Henry and Teresa Duncan bring a mix of international news and workplace dilemmas from the dental industry. Kevin kicks things off with an exciting opportunity for dentists in Hong Kong, while Teresa debates the touchy topic of office gift-giving with a real-world Reddit dilemma. All of this is peppered with their usual nutty banter and personal insights that keep things informative yet entertaining. Key Takeaways: New Regulations for Dentists in Hong Kong Tackling Workplace Gift-Giving Pressures Dreaming of International Moves Link to the articles:  Hello, dentists! Hong Kong is calling you! Nurse stands up for herself after being 'forced' to give boss 70 dollar 'gift' for the holidays Teresa's insurance class is open for business! Use code COT for $75 off. Our thanks to our loyal listeners 🙂 Dental Insurance Design and Management While you’re clicking, have you checked out her membership Dental Revenue Network? Well, why not! Dental Revenue Network for Dental Billers Connect with Kevin: Instagram:   / kghenry23   Kevin Speaks Dental: https://www.kevinspeaksdental.com/ Connect with Teresa: Instagram:   / treeduncan   Facebook:   / odysseymanagement   Odyssey Management: https://www.odysseymgmt.com/ **If you like the show then we’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** #NobodyToldMeThat #PodcastEpisode #COT79 #DentalIndustry #DentalPodcast #KevinHenry #TeresaDuncan #DentalTopics #HongKongDentists #DentalShortage #DentalHygiene #InternationalDentistry #GiftGiving #OfficePolitics #DentalAssistant #DentistryLife #HealthcareProfessionals #DentalCommunity #DentalNews #DentalTrends #DentalCareers #WorkplaceCulture #EmployeeRelations #ZeppelinFacts #Trivia #PodcastListeners #PodcastLove

    24 min
  7. #78 Could Poor Communication Drive Patients Away From Your Practice?

    12/24/2024

    #78 Could Poor Communication Drive Patients Away From Your Practice?

    Do your patients feel stressed when they visit your office? Let’s talk about what clues you might be missing and how to address them. In this episode, learn how stress can impact dental health, leading to issues like bruxism and TMJ disorders. Have you heard about "white coat syndrome"? Patients get scared when they see someone in a doctor’s coat. New Halloween costume idea! But seriously, we shared some lessons from a viral complaint about poor patient care. We hope it never happens to any of us.  That being said, Teresa is a huge fan of Veronica from 90 Day Fiance who is the patient in the story. Teresa says “HMU, Veronica!” Key Takeaways: Stress affects oral health—consider asking patients about their stress levels. "White coat syndrome" is real; make your practice more welcoming to reduce anxiety. Patient communication and compassion are critical, especially during staff or ownership changes. Don’t let insurance dictate necessary treatments; personalized care comes first. Small issues in patient care can go viral—be proactive in addressing concerns. Want more insights like these? Subscribe to my channel to stay ahead in patient care and dental practice management. Link to the articles:  How to save your teeth during election season (and other stressful times)They’re all a scam’: Woman leaves dentist of 12 years mid-appointment after ‘blood-boiling’ experience. Here’s why Teresa's insurance class is open for business! Use code COT for $75 off. Our thanks to our loyal listeners 🙂 https://www.odysseymgmt.com/dental-insurance **If you like the show then we’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** Connect with Kevin: Instagram:   / kghenry23   Kevin Speaks Dental: https://www.kevinspeaksdental.com/ Connect with Teresa: Instagram:   / treeduncan   Facebook:   / odysseymanagement   Odyssey Management: https://www.odysseymgmt.com/

    28 min
  8. #77 Save Your Teeth or Chase Cheap Fixes Abroad—What’s the Right Choice?

    12/10/2024

    #77 Save Your Teeth or Chase Cheap Fixes Abroad—What’s the Right Choice?

    Should you save your natural teeth or opt for dental implants? In this episode, we explore the ongoing debate in the dental world about the importance of preserving natural teeth versus the growing popularity of implants. We’ll also uncover why Albania has become a surprising hotspot for dental tourism, attracting people from around the globe with affordable dental care and other procedures. What does this trend mean for long-term care, and is it worth the trip? Stick around for a discussion on the pros and cons of seeking dental treatment abroad, along with practical tips to help you make an informed decision.  Link to the articles:  Lips, teeth and breasts: Albania cashes in on medical tourism Statement from the American Association of Endodontists (AAE) Our December 12th webinar registration is here!  ------------------------------------- Teresa's insurance class is open for business! Use code COT for $75 off. Our thanks to our loyal listeners 🙂 - https://www.odysseymgmt.com/dental-insurance **If you like the show then we’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** Connect with Kevin: Instagram:   / kghenry23   Kevin Speaks Dental: https://www.kevinspeaksdental.com/ Connect with Teresa: Instagram:   / treeduncan   Facebook:   / odysseymanagement   Odyssey Management: https://www.odysseymgmt.com/ *If you like the show then we’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!*

    26 min
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A deep-ish dive into some of the hottest (and most fun) topics in dentistry today. What’s happening out there and how will it affect you? Teresa Duncan and Kevin Henry put a unique spin on current events that will give you something to chew on.

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