NMI's Payment Playbook NMI

Picture a world where all transactions are so seamless, they feel non-existent. Well, that's the future of payments we're exploring today with the insightful NMI CEO, Vijay Sondhi. Promising an enlightening discussion, we dive into the realm of Anytime, Anywhere Payments. An idea that's all about eliminating the friction from payments and creating experiences that are so smooth, they feel like they never happened. We delve into the evolution of smartphone payments, looking at how these handy devices are becoming the ultimate tools for transactions. Tune in as Vijay shares how different sectors such as ISOs, ISVs, Payfacs, and banks should approach this concept for a frictionless future.
Interestingly, the influence of Gen Z on the future of payments was also discussed. Gen Z, the digital natives armed with smartphones and short attention spans, are leading the charge towards a future of frictionless payments. They demand speed, convenience, and security, which are becoming the benchmarks for payment experiences. Vijay also pointed out that the COVID-19 pandemic has accelerated this trend, leading to a paradigm shift with card-not-present transactions becoming the new norm.
For those involved in the payments industry, this episode offers an insightful exploration into the future. It serves as a reminder to always strive to deliver the best payment experience - the one that never happened.

Ever wondered how those black and white square codes we see everywhere are revolutionizing the world of payments? We're about to decode this mystery with our guest, Sarah Hoisington, the VP of Strategy and Marketing for Matera. Join us as Sarah provides a comprehensive exploration of the evolution of QR codes and their role in transforming traditional payment methods, especially in countries like Brazil, China, and India. She'll also discuss their emerging role in the U.S. and how they're becoming a critical component in the shift towards more pay-by-bank transactions.
Don't miss out as we dive into the future of instant payments with QR codes and how they're shaping the payments industry. Sarah helps us understand how the combination of QR codes and API-based technology is enhancing the user experience and the potential they hold for facilitating instant payments. You'll also get a sneak peek into how Matera is assisting financial institutions in the U.S. to offer instant payments. The fusion of QR codes and instant payments promises a revolution in the world of transactions, propelling us into the future of anytime anywhere payments.

In this episode we’ll navigate the evolving landscape of Omnichannel Commerce. Join me and Debbie Guerra, Chief Product Officer of ACI Worldwide, as we decode the journey from traditional in-store experiences to the dynamic world of accepting diverse payment types across numerous channels (in-store, online and mobile.) We'll dig into the crucial role that ACI Worldwide is playing in driving this change, and what the future might hold for Omnichannel Commerce. You'll also gain insights into the concept of Anytime Anywhere Payments, as highlighted in the Be Solid campaign in partnership with NMI, and how it's shaping consumer demands and retail trends.
 As we dive deeper, we'll explore the rising trend of digital fraud and the shift to real-time payments including how these trends are reshaping the face of Omnichannel Commerce? From the use of artificial intelligence and machine learning in fraud detection to the impact of FedNow on real-time account-to-account payments, we'll cover it all. You'll walk away with a comprehensive understanding of how intelligent payments orchestration is empowering merchants with greater control over their payments infrastructure, making it easier to accept alternative payment methods, and facilitating smoother international expansion. 

What if your digital wallet could do more than just hold cards? What if it could become a one-stop solution for your identification, boarding passes, concert tickets and more? That's exactly what we're exploring in our intriguing chat with Jenny Cheng, VP and GM of Google Wallets. We venture into the fascinating world of mobile wallets and digital payments, shedding light on how the pandemic has shifted our perspectives. Hear from Jenny about Google Wallet's core mission of accessibility and the broader applications of mobile wallets, such as digital driver's licenses, barcodes, QR codes and more. 
 
 We learn more about Google Wallet's security, its commitment to user's data and payment credentials protection, and how it stands out from the crowd. Jenny Cheng shares her thoughts on the potential of the digital payments space over the next 5 to 7 years. We also delve into the collaborative aspect of this evolution, discussing the necessity to involve consumers, merchants, and the broader ecosystem in this transition. In summary the episodes highlighted the potential of mobile wallets beyond just payments and underscored the importance of security in this digital transition.

The retail industry is undergoing a significant transformation. As we step into a post-pandemic era, the advent of self-service retail and anytime anywhere payments is revolutionizing how consumers shop and pay for their purchases. In the latest episode of our podcast, we had the pleasure of hosting Elyssa Steiner, the CMO of Cantaloupe, to discuss these dynamic shifts in retail.

We also discussed the expansion of self-service retail solutions across various verticals. Airports, gas stations, gym memberships, and residential buildings are just a few areas where these solutions are becoming increasingly common. The rise of cashless food and beverage vending machines across these sectors is reshaping how businesses deliver services and products.

The future of retail is set to be even more digitized and personalized. Elyssa predicts that AI technology, smart coolers, and other advancements will continue to drive the growth of self-service retail.

Step into the fascinating world of text-to-pay and conversational commerce with the trailblazing CEO of Authvia, Chris Brunner. Together, we travel through time, dissecting the evolution of text-to-pay, its plethora of applications, and the exciting prospects it holds for the future.
 We discuss how Authvia has revolutionized payments with their innovative suite of solutions that enables merchants to accept payments over text messaging. This means reshaping the payment experience for consumers, ensuring it's not just about convenience, but also security. From pharmacies to vets, and even companies aiming to recover payments from late payers, the versatility of Authvia's solution is truly remarkable. Additionally, we venture into the importance of encryption, the role of cloud-based wallets, and the impact of COVID-19 on the rapid rise of text-to-pay solutions.
 We also discuss how Authvia seeks to give consumers control over their personal data, and their right to choose which data to share with merchants. In the near future,  text-to-pay will no longer be a novelty but an integral part of commerce. Join us as we explore the ever-evolving landscape of payments and conversational commerce.