TOOLS TALENTS AND TECHNIQUES with Dustin Sutton

Dustin Sutton
  • 4.9 (22)
  • Business
  • Updated Biweekly

You are building something. A business, a career, a life that actually means something. Tools, Talents, and Techniques is where founders, operators, and leaders share exactly how they did it. Host Dustin Sutton goes beyond the highlight reel to uncover the decisions, systems, and mindset shifts that separate people who talk about success from people who build it. New episodes drop regularly. Subscribe and start listening. © Sutton Enterprises LLC. All rights reserved.

  1. Ep. 113 | Data Ownership Is the New CRE Advantage | Bill Douglas - OpticWise

    6d ago

    Ep. 113 | Data Ownership Is the New CRE Advantage | Bill Douglas - OpticWise

    Bill Douglas has had more than one moment that changed the trajectory of his life. In this episode, he shares the wild story behind one of them, and how it shaped the way he thinks about resilience, risk, and building a business that lasts. Bill is the CEO of OpticWise and co-author of Peak Property Performance, a Fast Company Press bestseller. His company helps commercial real estate owners take back control of their data and digital infrastructure instead of leaving it in the hands of vendors. Bill brings decades of experience applying modern technology to one of the slowest-moving industries out there, and he has the war stories and the wins to back it up. This conversation covers life lessons that go way beyond real estate, the entrepreneurial mindset that got Bill here, and why data ownership might be the single most overlooked advantage available to property owners today. 🔑 What You Will Learn The life-changing lesson Bill learned from a near-death experience with a coral snakeHow Bill built and grew a business by applying modern technology to an old industryWhy data ownership and digital infrastructure are becoming the real differentiators in commercial real estateHow smart delegation and empowering your team changes everything about how you leadWhat the future of commercial real estate technology actually looks like 🕐 Episode Chapters 00:00 Introduction to Bill Douglas and His Journey 01:57 The Coral Snake Bite That Changed Everything 09:35 Twenty Years Later: A Skiing Accident to the Day 12:52 Choosing Accountability Over a Lawsuit 15:28 The $100,000 Tip and Empowering Employees 18:45 Bill's Five Questions for True Delegation 21:45 How Bill Found Commercial Real Estate 24:53 Why Owners Resist Adopting New Technology 28:05 The Question That Sparked the Book 33:43 Machine Learning, NLP, and Robotics in CRE 37:50 Due Diligence and the Hidden Value of Data 40:21 Which Asset Classes See the Biggest Impact 43:06 Setting Up Part Two OpticWise: https://www.opticwise.com 🔗 Connect with Bill Douglas LinkedIn: https://www.linkedin.com/in/billdouglas/ Website: https://www.opticwise.com Peak Property Performance (book and podcast): https://www.peakpropertyperformance.com 🎙️ About Tools, Talents, and Techniques Hosted by Dustin Sutton, Tools Talents and Techniques is a podcast for founders, operators, and professionals who want to go deeper than surface-level success stories. Every episode unpacks how high performers think, decide, and build things that last. 📲 Subscribe and leave a review if this episode brought you value. 🌐 toolstalentstechniques.com

    45 min
  2. Ep. 112 | How AI Is Disrupting Commercial Real Estate | Dan Mosher, DealGround

    Jun 3

    Ep. 112 | How AI Is Disrupting Commercial Real Estate | Dan Mosher, DealGround

    🏢 AI Is Disrupting Commercial Real Estate. Here's What That Actually Looks Like. Dan Mosher has been early to almost every major tech wave of the last 25 years. Food delivery. Electric vehicles. Programmatic advertising. Now he's setting his sights on commercial real estate, and the timing could not be better. Dan is the CEO and co-founder of DealGround, an AI-native data platform that combines fragmented property and market data into one searchable system spanning 62M+ properties. Before launching DealGround, he led the merchant team at Postmates through its $4.4B acquisition by Uber and served as SVP/GM of BrightRoll Exchange ahead of its $640M sale to Yahoo. In this episode, Dan and Dustin unpack how AI is reshaping the way brokers access data, build pipelines, and close deals, and why the brokers who adapt fastest will have a massive competitive advantage. 🔑 What You Will Learn Why being early is both a superpower and a liability, and how Dan navigated bothHow DealGround is stitching together siloed CRE data into one AI-powered interfaceWhy the new crop of brokers is the catalyst for industry-wide adoptionHow AI agents can now write outreach letters, pull ownership data, and build prospect lists in secondsWhy curiosity is the most underrated skill in the AI eraHow to make yourself a 10X employee using the tools that are already available to you 🕐 Episode Chapters 00:00 Making Yourself a 10X Employee with AI 00:39 Welcome Dan Mosher, CEO of DealGround 01:29 What DealGround Is Building and Why 02:02 From Morgan Stanley to Web 1.0 and Beyond 04:44 Always Early: Lessons from Webvan, EVs, and Mobile 06:05 BrightRoll and the Birth of Programmatic Video 09:53 Postmates and the Restaurant Delivery Revolution 16:30 What Stays Constant Across Every Stage of Growth 20:29 Why Commercial Real Estate Was Ready for Disruption 22:46 Stitching Together Siloed Data with LLMs 26:17 How Dan Validated the Problem Before Building the Product 31:36 DealGround vs. the Incumbents: The Clean Sheet Advantage 35:45 AI Certifications, Curiosity, and Cross-Industry Thinking 39:44 Making Brokers 10X More Efficient 41:39 How Dan's Team Uses AI Across Sales, Product, and Engineering 46:52 Democratizing Access to CRE Data 48:18 Parting Words: Build Your Skills, Embrace the Tools 🔗 Connect with Dan Mosher LinkedIn: https://www.linkedin.com/in/danmosher DealGround: https://www.dealground.com 🎙️ About Tools, Talents, and Techniques Hosted by Dustin Sutton, Tools Talents and Techniques is a podcast for founders, operators, and professionals who want to go deeper than surface-level success stories. Every episode unpacks how high performers think, decide, and build things that last. 📲 Subscribe and leave a review if this episode brought you value. 🌐 toolstalentstechniques.com

    50 min
  3. Ep. 111 | Commercial Real Estate Fundamentals That Never Change | Peter Quinn of Kidder Matthews

    May 20

    Ep. 111 | Commercial Real Estate Fundamentals That Never Change | Peter Quinn of Kidder Matthews

    Here are the full optimized RSS show notes: Peter Quinn has seen commercial real estate from every angle. IBM sales training, land development, market crashes, and the digital transformation reshaping how deals get done today. Through all of it one thing has remained constant. The fundamentals work if you work them. In Episode 111, Dustin sits down with Peter Quinn of Kidder Matthews to unpack a career built on resilience, relationship building, and a relentless commitment to staying sharp in one of the most dynamic industries in the world. If you are building a career in commercial real estate or trying to navigate a market that never stops moving, this conversation is exactly what you need to hear. 🔑 Key Topics Covered From IBM to Commercial Real Estate How Peter's sales training at IBM shaped his approach to CREWhat the pivot from tech to real estate taught him about transferable skillsWhy cold calling and fundamentals still matter in a digital worldBuilding Relationships and Acting as a Trusted Advisor Why the best CRE professionals lead with advice not transactionsHow to navigate client relationships and manage expectations effectivelyThe role of trusted networks like Provisors in building a sustainable businessTools and Technology in Modern CRE The tools and apps Peter uses to stay ahead in today's marketWhy CRM is non-negotiable for serious real estate professionalsHow staying informed through consistent reading creates a consistent edgeLand Development and Market Trends Navigating land development opportunities in the San Diego marketHow resilience through market cycles separates long term producersWhat Peter sees coming in the future of commercial real estateLessons from the Advertising Business How a background in advertising sharpened Peter's communication skillsThe crossover between marketing thinking and real estate strategyWhy self discovery and resilience go hand in hand in any career💡 Key Takeaways The fundamentals of sales and relationship building never go out of styleActing as a trusted advisor rather than a transaction broker builds a career that lastsCRM is not optional for anyone serious about building a real estate businessResilience through market cycles is what separates long term producers from short term playersContinuous learning and staying informed give you a consistent edge in any marketTransferable skills from outside the industry are often the biggest competitive advantages inside it🔗 Resources Mentioned Provisors Network: https://www.provisors.com/Kidder Matthews: https://www.kidder.com/🔗 Connect with Peter Quinn LinkedIn: https://www.linkedin.com/in/peterquinn/Website: https://www.kidder.com/Podcast Homepage: toolstalentstechniques.com #CommercialRealEstate #LandDevelopment #Resilience #SanDiego #the3tpod

    52 min
  4. Ep. 110: Joshua Volen of CIRE Equity on Mindset, Culture & CRE Success

    May 5

    Ep. 110: Joshua Volen of CIRE Equity on Mindset, Culture & CRE Success

    Joshua Volen did not stumble into commercial real estate. He built toward it, one lesson at a time, starting from childhood ventures that taught him more about business than any classroom ever could. In Episode 110, Dustin sits down with Joshua Volen, co-founder of CIRE Equity, to unpack how authenticity, vulnerability, and a fundamental shift from scarcity to abundance mindset transformed his approach to leadership, culture, and commercial real estate investing. 🔑 Key Topics Childhood Influences and Early Entrepreneurship How growing up in a unique household shaped Joshua's identity and driveEarly business ventures that laid the foundation for his real estate careerThe lessons from family dynamics that still inform how he leads todayAuthenticity and Vulnerability in Leadership Why being the same in all situations is a leadership superpowerHow vulnerability builds trust faster than any management strategyThe connection between personal identity and professional performanceMindset: From Scarcity to Abundance The shift that changed everything about how Joshua approaches businessHow fear can be reframed rather than a reason to stopNavigating the tension between fear and love in business decisionsBuilding a People Centric Company Culture The core values behind CIRE Equity and how they show up dailyWhy psychological safety is the foundation of high performing teamsHow communication shapes culture from the inside outCommercial Real Estate and Business Growth Joshua's path from early ventures into commercial real estateLessons learned from deals that did not go as plannedWhat launching CIRE Equity taught him about vision and execution💡 Key Takeaways Authenticity is not just a personal value it is a business strategyScarcity mindset is the silent killer of growth in business and in lifeFear does not have to stop you. In the right hands it becomes rocket fuelPsychological safety is the foundation every high performing culture is built onVulnerability builds trust faster than any policy or process ever will🧠 Memorable Insights "Be the same in all situations." "LOVE is my rocket fuel." 🎯 Who This Episode Is For Commercial real estate investors and operatorsEntrepreneurs building companies with strong cultureLeaders working on mindset and personal developmentAnyone navigating fear and trying to turn it into forward momentum📚 Resources Mentioned Rich Dad Poor Dad by Robert Kiyosaki: https://www.amazon.com/dp/1612680194Mindset by Carol Dweck: https://www.amazon.com/dp/0345472322🔗 Resources and Links CIRE Equity: https://cireequity.comLinkedIn: https://www.linkedin.com/in/joshua-volen-0759344/Podcast Homepage: toolstalentstechniques.com

    1h 7m
  5. Ep. 109: The Lawyer for Lawyers | Jonathan Hawkins on Law Firm Breakups, Partnerships, and Building a Unique Legal Practice

    Apr 21

    Ep. 109: The Lawyer for Lawyers | Jonathan Hawkins on Law Firm Breakups, Partnerships, and Building a Unique Legal Practice

    Jonathan Hawkins built a legal practice most lawyers never considered. He represents law firms themselves, navigating breakups, partnership disputes, and business divorces that tear firms apart from the inside. In Episode 109, Dustin sits down with Jonathan to unpack how he went from engineering to law, found one of the most underserved niches in the legal industry, and built a practice around serving firms no one else focused on. If you are building a business, managing a partnership, or thinking about how to stand out, this one is for you. 🔑 Key Topics Covered From Engineering to Law His unconventional path and what drew him away from a technical careerHow his engineering background shapes his approach to complex legal problemsFinding the Niche: Lawyer for Lawyers How Jonathan identified an underserved market inside the legal industryWhat law firm breakups and business divorces look like from the insideCommunication and Trust in Partnerships The patterns Jonathan sees most in law firm disputesHow resentment builds when communication breaks downCoaches, Mentors, and Mindset Why even high performers need outside perspectiveThe mindset shift that separates good lawyers from great onesMarketing and Content Creation Newsletters, social media, and building an audience with consistencyHow authentic content builds trust in a crowded field💡 Key Takeaways Niching down is a competitive advantage, not a limitationCommunication breakdowns drive most partnership failuresConsistency in content creation compounds over timeStaying true to yourself is a strategy🧠 Memorable Insight "You need to stay true to yourself." — Jonathan Hawkins 📈 Why This Matters Jonathan flipped the model entirely and built a practice around serving the firms themselves. This is a masterclass in finding a gap, going all in, and standing out. 🔗 Resources & Links https://www.lawfirmgc.com/https://www.lawfirmgc.com/podcast/https://www.linkedin.com/in/jonathan-hawkins-law-firm-general-counsel/https://www.linkedin.com/company/law-firm-gc/Podcast Homepage: toolstalentstechniques.com #LegalBusiness #LawFirm #Entrepreneurship #BusinessPartnerships #the3tpod

    38 min
  6. Ep. 108: The Future of Retail with Andy Weiner, President of Rockstep Capital

    Apr 7

    Ep. 108: The Future of Retail with Andy Weiner, President of Rockstep Capital

    What does the future of retail actually look like? In this episode, Dustin sits down with Andy Weiner, President of Rockstep Capital, to break down the real story behind retail’s evolution. While many headlines focus on the rise of e-commerce, Andy explains why physical retail is not only surviving, but in many cases thriving. From shifting market dynamics to smart investment strategies, this conversation unpacks how the strongest retailers are adapting, expanding, and redefining success in today’s environment. 🔑 Key Topics Covered The Reality Behind Retail’s Comeback Retail is not dying. It is consolidating and strengtheningWeak operators have been pushed out, leaving stronger brands behindSurviving retailers are now in expansion modeSupply and Demand Advantage New shopping center development has slowed significantlyExisting centers are benefiting from limited supplyLandlords can upgrade tenant mix and increase rentsE-commerce vs Brick-and-Mortar Physical stores are still critical to growthStores act as customer acquisition toolsOpening a store often boosts online sales in that marketRockstep Capital’s Investment Strategy Focus on secondary and tertiary “hometown” marketsTarget areas with strong economic drivers like universities and military basesPartner with local business leaders to reduce risk and improve executionThe “Rock Step” Philosophy Stay agile and adaptableBuild a culture that responds quickly to changePrioritize long-term sustainability over short-term wins💡 Key Takeaways Retail is evolving, not disappearingStrong operators are gaining more market shareScarcity of new development is creating real opportunityPhysical retail and e-commerce work together, not against each otherLocal market insight can be a major competitive advantage🧠 Memorable Insight “Retail isn’t going away. The best operators are just getting stronger and more strategic.” 🎯 Who This Episode Is For Commercial real estate professionalsRetail investors and developersEntrepreneurs interested in physical + digital strategyAnyone trying to understand where retail is headed📈 Why This Conversation Matters This episode challenges the narrative that retail is fading and replaces it with a more nuanced, data-driven perspective. If you are in real estate or investing, understanding these dynamics is not optional. It is a competitive advantage. 🔗 Resources & Links https://rockstep.com/https://www.linkedin.com/in/andy-weiner/https://www.youtube.com/@TheShoppingCenterChannel Podcast Homepage: toolstalentstechniques.com #CommercialRealEstate #RetailStrategy #CRE #RealEstateInvesting #the3tpod

    50 min
  7. Ep. 107: The Psychology of Employee Motivation - with Dr Bob Nelson & Mario Tamayo

    Mar 12

    Ep. 107: The Psychology of Employee Motivation - with Dr Bob Nelson & Mario Tamayo

    Employee recognition and leadership are two of the most important drivers of employee engagement and workplace culture. In this episode of Tools, Talents & Techniques, Dustin Sutton sits down with management expert Dr. Bob Nelson and leadership advisor Mario Tamayo to discuss how meaningful recognition improves motivation, performance, and team loyalty. Dr. Bob Nelson, named the #1 management guru in the world for three consecutive years, shares research-backed leadership strategies that help organizations build stronger cultures and more engaged employees. Together with Mario Tamayo, the conversation explores the disconnect between how managers believe they recognize employees and how employees actually experience recognition in the workplace. Key Topics Covered • Why employee recognition is critical for engagement and performance • The disconnect between managers’ perception of recognition and employees’ experiences • How personalized recognition creates stronger motivation than generic rewards • Practical techniques leaders can use to recognize and encourage employees • The importance of hiring for cultural fit and long-term potential • Why learning from mistakes is essential for growth and development • How leadership influences workplace culture and morale • The role of soft skills in modern management Learn More About Our Guests Dr. Bob Nelson https://drbobnelson.com/ Mario Tamayo https://www.tamayogroup.com/ YouTube https://youtube.com/@dustincsutton Apple Podcasts https://podcasts.apple.com/us/podcast/tools-talents-and-techniques-with-dustin-sutton/id1692838507 Spotify https://open.spotify.com/show/7pQZ551Ct4jVRQ2BqB7Zr2?si=740ba4a90165417a Follow the Podcast Instagram https://www.instagram.com/the3tpod/ X https://twitter.com/the3tpod Music provided by C€$ on Spotify https://open.spotify.com/artist/21zXwxV9nWaiE6iAleU6ww?si=yNBmIPqIT7-56hAmfvqShA #Leadership #EmployeeRecognition #Management

    57 min
  8. Faith Meets Business: Bishop Kevin Foreman on Mindset, Action & Purpose (Ep. 106)

    Feb 25

    Faith Meets Business: Bishop Kevin Foreman on Mindset, Action & Purpose (Ep. 106)

    ***Text “BISHOP” to 55498 to receive 10% off any of Bishop Foreman’s books and select items.*** Bishop Kevin Foreman shares how faith, entrepreneurship, mindset, and execution unlock your full potential. In this episode of Tools, Talents & Techniques, we explore spiritual leadership, business growth, personal development, and the discipline of taking action. Known as “The People’s Bishop,” Bishop Kevin Foreman discusses starting his first business at age 12, why you should never demonize your differences, and how prioritization beats balance. He explains why rejection can be protection, why most barriers are mental, and why execution separates dreamers from leaders. We also dive into his History Makers initiative and the responsibility each of us has to recognize our role in something bigger than ourselves. If you are building a business, leading a team, strengthening your faith, or sharpening your mindset, this conversation will challenge and equip you. 🎯 Chapters 00:00 Introduction to Bishop Kevin Foreman 01:56 Faith, Business & The 360 Life Approach 4:27 Starting a Business at 12 07:19 Don’t Demonize Your Differences 10:08 Entrepreneurship and Ministry 17:23 Embracing Your Uniqueness 20:54 Prioritization vs Balance 27:45 Church Planting and Vision 30:10 Marketing & Modern Ministry 37:17 Power of Testimonies 39:56 Overcoming Mental Barriers 42:53 History Makers Movement 45:52 Think Big, Execute Small 49:43 Final Thoughts 🔗 Connect with Bishop Kevin Foreman Harvest Church: https://www.harvestchurch.church/ Instagram: https://www.instagram.com/kevinforeman Facebook: https://www.facebook.com/kevinforeman YouTube: https://www.youtube.com/@UCUtL6RSfO3WV2_k-EwWUm7A #FaithAndBusiness #EntrepreneurMindset #Leadership 🎙 Listen to Tools, Talents & Techniques YouTube: https://youtube.com/@dustincsutton Apple: https://podcasts.apple.com/us/podcast/tools-talents-and-techniques-with-dustin-sutton/id1692838507 Spotify: https://open.spotify.com/show/7pQZ551Ct4jVRQ2BqB7Zr2 Follow on Instagram: https://www.instagram.com/the3tpod/

    50 min
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You are building something. A business, a career, a life that actually means something. Tools, Talents, and Techniques is where founders, operators, and leaders share exactly how they did it. Host Dustin Sutton goes beyond the highlight reel to uncover the decisions, systems, and mindset shifts that separate people who talk about success from people who build it. New episodes drop regularly. Subscribe and start listening. © Sutton Enterprises LLC. All rights reserved.

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