35 episodes
The Leading in a Crisis Podcast Tom
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- Education
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4.8 • 5 Ratings
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Interviews, stories and lessons learned from experienced crisis leaders. Being an effective leader in a corporate or public crisis situation requires knowledge, tenacity, and influencing skills. Unfortunately, most of us don't get much training or real experience dealing with crisis situations. On this podcast, we will talk with people who have lived through major crisis events and we will tap their experience and stories from the front lines of crisis management. Your host, Tom Mueller, is a veteran crisis manager and trainer with more than 30 years in the corporate communications and crisis fields. Tom currently works as an executive coach and crisis trainer with WPNT Communications, and as a contract public information officer and trainer through his personal company, Tom Mueller Communications LLC. Your co-host, Marc Mullen, has over 20 years of experience as a communication strategist. He provides subject matter expertise in a number of communication specializations, including crisis communication plan development, response and recovery communications, emergency notifications and communications, organizational reviews, and after-action reports. He blogs at Blog | Marc Mullen Our goal is to help you grow your knowledge and awareness so you can be better prepared to lead should a major crisis threaten your organization.Music credit: Special thanks to Nick Longoria from Austin, Texas for creating the theme music for the podcast.
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EP 35 Leading in a crisis - lessons and advice from a first time PIO and Deputy (Part 2)
Send us a Text Message.On this episode, we continue our conversation with Will Fitzgerald and Celina Cardenas from Occidental Petroleum recounting their first time serving in leadership roles for a major crisis exercise. Ever wondered how leaders maintain composure and maneuver through the chaos of a crisis? That's exactly what we uncover with Will and Celina as they recount their experiences at the helm during a high-intensity crisis simulation. Will pulls back the curtain on the ...
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EP 34 Inside Occidental Petroleum's Gulf of Mexico Oil Spill Drill with Will Fitzgerald and Celina Cardenas
Send us a Text Message.On this episode, two first time leaders in a major oil spill response drill share their experiences, thoughts, and insights into leading during a major crisis. Occidental Petroleum tapped Will Fitzgerald and Celina Cardenas to serve as public information officer and deputy PIO for a recent drill, giving them their first taste of leading the team in a crisis. They recount for us their pulse-quickening experience in a Gulf of Mexico oil spill drill. Step into their s...
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EP 33 John Breed on counseling CEOs and leading in a crisis
Send us a Text Message.Unlock the secrets of crisis leadership with the wisdom of corporate communication maestro, John Breed, manager of community and external affairs at ChampionX. We think John wins the award for working with most CEOs in a career, and he shares some of his tips for managing those relationships, particularly in a crisis. Our conversation traverses the essential traits that make or break leaders during turbulent times, with a particular focus on authentic empathy and ...
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EP 32 Mastering Crisis Leadership with Incident Commander Dan Smiley
Send us a Text Message.Emergency situations don't come with a playbook, but when they strike, it's leaders like incident commander Dan Smiley who orchestrate the chaos into coherence. In our latest episode, Dan reveals the behind-the-scenes drama when multiple agencies, such as the EPA and Coast Guard, must unite under the banner of Unified Command. He gives a gripping account of a vessel grounding off the coast of California, unraveling the complexities of authority, collaboration, and the d...
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EP 31 Incorporating Artificial Intelligence into a crisis response, with Dan Smiley
Send us a Text Message.Prepare to navigate the stormy seas of crisis management as we welcome the unparalleled expertise of Dan Smiley, whose storied career has taken him from the decks of the Coast Guard to the forefront of oil spill response. Now, as a consultant and podcast voice on crisis leadership, Dan steps aboard our show to chart the integration of AI into the realm of incident command. With anecdotes from the field and an insider's perspective, he brings to life the transformative i...
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EP 30 Baltimore Bridge Collapse: Review of the Communications Response
Send us a Text Message.On this episode, Tom and Marc review the communications coming out from the various parties involved in the Francis Scott Key Bridge collapse in Baltimore.This is a complex response involving numerous federal, state, and local agencies, with communications coming from several different groups. Tom and Marc parse through the communications and offer insights for crisis communicators monitoring this large scale response that has more than 20 persons staffing the joint inf...
Customer Reviews
Great insights from people who’ve been there
Love the conversations you have! It’s fascinating to hear the perspectives of the different people involved in crises and how they dealt with some of the common issues we all face in adverse events. Great stuff!