IM Landscape Growth Podcast

Intrigue Media

A landscape growth podcast where entrepreneurs help entrepreneurs grow faster, better, and stronger in leadership, sales, recruiting, and operational excellence.

  1. 1D AGO

    Jim Shimon, Willow River Company: The People Playbook Behind $15M+ Growth

    00:31–01:20 — Intro + why Willow River Company “means more than people think”  01:20–03:34 — Origin story: family landscaping business → three brothers take over (2006)  03:34–04:45 — Diversification: why “all eggs in one basket” eventually breaks you  04:45–06:03 — Today’s scale: $16.5M sales goal, $15.3M production goal, and the 8% rule  06:03–08:43 — Biggest growth constraint: people (right roles + letting go of control)  08:43–10:14 — “We were sucking at everything”: the pain that forces delegation  10:32–13:04 — The profitability flip: switching to LMN (2015) and learning true costs (overhead, assets)  12:05–12:51 — Building an asset division: internal equipment “rentals” to price reality properly  13:30–16:04 — Hiring a six-figure sales pro: expensive… and one of their best decisions  16:20–18:40 — Sales expectations: 1-year ramp, Year 2 performance; lead flow becomes mandatory past ~$5M  18:51–20:12 — Sales structure: salespeople stay involved through project delivery (relationship continuity)  21:01–27:10 — Culture + leadership: people need visibility, appreciation, and morning presence  24:32–26:46 — Realization: stepping back hurt morale; standing in the yard fixed it  27:48–29:41 — EOS/Traction thinking: visionary vs operator; execs freed from day-to-day at scale  30:31–33:20 — Mentorship reality: local competition vs industry peers; associations unlock real sharing  33:20–34:56 — Learning sources: E-Myth; decision-making by “conference” to avoid blind spots  35:22–37:32 — 2026 plan: “plateau and stabilize” after acquisitions; improve cross-division communication  37:32–37:59 — Wrap + future episode tease (acquisitions + integration)

    38 min
  2. FEB 10

    Bob Roman (Fire by Design): How to Differentiate in a Sea of “Me Too” Contractors

    00:01 – Intro + why Bob stands out: Rob tees up Bob as a rare “actually differentiated” operator.  00:49 – What Fire by Design does: Custom fire features + components; specialty is automated fire and outdoor-ready ignition.  01:10 – Origin story + aviation background: Military F-16s, then United Airlines; post-9/11 dissatisfaction drives career shift.  02:20 – First custom fireplace: One job turns into a niche discovery in Vegas residential fire features.  03:30 – Bigger commercial work: Large-scale condo/restaurant projects; scaling craftsmanship into repeatable builds.  05:06 – The problem that sparked innovation: Restaurant sign asks for remote-controlled fire; indoor furnace parts fail outdoors (wind cycling).  06:30 – “Same parts in a box” moment: Competitors’ systems weren’t purpose-built—triggering Bob to engineer his own solution.  07:30 – The ugly R&D truth: “30 days/$5K” became 10 months/$35K; first boards smoked on power-up; hard lessons.  08:50 – Supply chain failure forces the leap: Honeywell valve sold; quality drops; widespread failures create 600 warranty replacements.  10:12 – AWIS is born (May 2010): 30 days of real-world stress testing (wind + water + waterfalls).  11:10 – Proof wins: Ships 600 replacements; complaints stop; Orlando downpour test validates performance.  12:37 – Differentiation marketing: “Torture videos” (55mph pickup truck demo) become a clear proof-based advantage.  14:50 – Why he didn’t quit: Family as the anchor; stress, long hours, but “I only have one choice: I have to prevail.”  19:22 – Biggest leadership bottleneck: Bob was the constraint; learns to delegate and train so growth can happen.  21:30 – Training the first real hire: In-earshot coaching, technical knowledge transfer, then scaling training through others.  24:00 – Going national with email + design ideas: Uses builder lists, email campaigns; list grows 1,100 → 15,000 in ~3 months.  26:35 – Revenue inflection point: Under $100K → $500K in 12 months; later hits $10M+ around year six.  28:30 – “Make yourself worthless” (in a good way): Trains daughters + team to run company; reduces dependency on founder.  34:30 – Differentiation in the field: Saturday demo tour—remote ignition in truck creates instant demand + sales tools requests.  41:02 – Where to learn more: firebydesign.com; “AutoFire 101” PDF; tech support team; project drawings help.  44:10 – Inspirations: Seven Habits of Highly Effective People; Steve Harvey “The Parachute” talk.  48:04 – Wrap: Call to action + where to find Fire by Design.

    47 min
  3. FEB 3

    Justin White (K&D): Clarity of Vision = Faster Growth (Here’s the Playbook)

    00:31 - Intro: Justin White joins the show 01:08 - “Born into it”: early days in landscaping + discovering the sales side 02:52 - 2015 turning point: family divorce forces a leadership shift 03:03 - Growth story: $1M → $10M in ~5 years; COVID turbulence; $10M → $20M (2022–2024) 03:59 - Why JW Group exists + The Disruptors community (peer-based membership) 05:03 - “The answers in the room”: peer groups vs paid gurus 05:44 - Where to find The Disruptors: JWGroup.com, newsletter, free trial, DMs 06:23 - Company founded in 1986; Justin takes over a 30-year-old business 06:41 - Biggest shift: radical clarity around long-term vision (BHAG) 07:48 - Why belief matters more than the goal itself; proving “you can’t do that here” wrong 09:12 - Vision communication: say it constantly (daily, not quarterly) 10:20 - Primary growth constraint: clarity (plus the “you’re not working unless you’re in the field” myth) 12:00 - Survival-mode motivation: needing the business to support multiple households 13:07 - “30 by 30”: simple, memorable, and public 13:51 - 2018 femur break → deep meditation → rewiring mindset through necessity 17:59 - Injury recovery + mind-body connection; philosophy influences (Jung, Hume) + Tony Robbins 21:03 - Translating mindset into business: building belief like startups do 23:42 - Servant leadership: “I serve first, lead second” 24:36 - Rapid growth as a forcing function that develops leaders 26:31 - AI in landscaping: a huge opportunity in a tech-backward industry 27:28 - Brad Jacobs framework + why landscaping fits it (fragmented, recurring revenue, tech-backward) 29:14 - Justin’s 6 levels of AI adoption (tool → coworker → agentic workflows → sci-fi-ish future) 35:09 - Clear vision matters more now to avoid shiny-object chaos 36:48 - Tactical example: automated “unprompted” workflows (trigger-based) for sales clarity 39:20 - Reducing overwhelm: clarity lowers anxiety and improves performance 39:49 - Organic growth vs private equity buy-and-build; big long-term ambition 40:32 - One resource: Good to Great (read it repeatedly; implement before consuming more) 42:21 - Where to connect: Instagram + LinkedIn (@JustinWhiteCEO)

    43 min
  4. JAN 27

    Scot Eckley (SEI): How Specialization Turns a Landscape Business Into a Category Leader

    00:01 – Intro + guest setup Rob welcomes Scot Eckley and frames Scot as a standout example of strong positioning in landscaping. 00:41 – What SEI does (and who it’s for) Scot explains SEI: a Seattle design-build company focused on helping clients unlock small, urban outdoor spaces; team size ~22 (designers/architects, PMs, builders). 01:33 – Why Scot’s positioning stands out Rob highlights Scot’s specialization: downtown/urban Seattle + a clear “lane” in marketing and services. (Website mentioned: scoteckley.com) 03:00 – The primary growth constraint Scot’s answer: the bottleneck is the owner specifically shifting from “I am the solution” to building people and systems that create solutions. 04:21 – The painful catalyst that forced change A tough period: cash tight, “robbing Peter to pay Paul,” wife hospitalized before second child’s birth, Scot borrowed money from his mom decides “I don’t want this again.” 05:10 – The start of operational maturity Scot discovers the concept of open-book management at an industry convention; a speaker/consultant tells him he isn’t ready yet needs to shore up fundamentals first. He begins long-term work with a consultant (Dan Foley). 06:15 – “Beautiful hobby” vs business Scot reframes: making beautiful work without profit is “a beautiful hobby, but it’s a painful hobby.” The business lens becomes: stay alive, make profit, build for the next day. 07:36 – The real turning point: ADHD awareness Scot shares learning his son had ADHD, then recognizing the signs in himself; he gets tested, discovers ADHD (and confirms dyslexia). 13:12 – ADHD types + what “procrastination” really is Scot outlines inattentive, hyperactive-impulsive, and combined types. He clarifies: it’s not just procrastination often the “ignition” to start is missing until urgency kicks in. 15:15 – The buddy system (body doubling) Rob shares a “work beside someone on Zoom” strategy; Scot agrees and gives an example of a therapist “buddy” moment to complete tasks. 17:10 – ADHD isn’t just a limiter Rob asks about reframing ADHD; Scot calls it a “superpower” (fast decisions, handling chaos, lots of mental “tabs”). 18:47 – Visionary + integrator (Traction reference) Scot connects ADHD leadership style to the visionary role and the need for an integrator with follow-through. 20:10 – Scot’s AI playbook starts with one rule If you’re serious: buy the paid ChatGPT version for project folders and set instructions per project. 21:55 – Why project folders matter Scot calls them contextual rule sets: instructions + uploads + continuity so the tool “remembers” the work. 22:05 – Dictation > typing (especially with dyslexia) Scot uses the mic to brain-dump responses, then refines fast. What used to take ~45 minutes becomes ~5-10. 24:05 – Sales consult system: Zoom transcript → consistent summary He records Zoom consults, uses Read AI to transcribe, drops transcripts into a custom ChatGPT setup to: produce standardized summaries  flag missing items (budget, permitting, etc.)  store in a lead folder so designers/PMs can prep consistently  25:10 – SOP creation on demand Scot uses a dedicated SOP folder that asks clarifying questions and outputs either short or long SOPs. He mentions one on gluing pipe (nuances included). 26:21 – Tradeoff: writing confidence shifts Scot notices he writes less by hand now and feels slower/more blocked but creative writing is still there. 28:24 – Less friction = higher standards Example: daily build photos show issues; Scot can quickly dictate feedback and send it raising quality by removing the “I’ll deal with it later” drag. 29:46 – Extreme Ownership changes leadership Scot reads Extreme Ownership and stops playing the “victim card.” Team failures point back to leadership. He adopts a Navy SEAL-style cadence: pre-plan → execute → post-review. 31:49 – Build Team Efficiency: get the right people involved earlier He pushes PMs + build leaders into pre-construction planning so plans/budgets are approved before clients fewer surprises, better execution. 32:05 – “Leadership is seeing around corners” ChatGPT reframes Scot’s leadership goal as anticipating issues Scot adopts the phrase. 33:10 – AI helps with hard HR work Scot writes a PIP in ~90 minutes with strong framing more coaching “up” instead of defaulting to frustration and fallout. 34:39 – Best AI advice: don’t add tasks—subtract weight Scot warns against using AI to create new commitments. Use it first to reduce what you’re already doing. 36:18 – AI + project folders help ADHD continuity He can pause work without losing the thread, then restart cleanly. 37:10 – Scary (but useful) prompt: ask for blind spots Scot asks ChatGPT to identify his blind spots “without sugarcoating.” It becomes a self-awareness tool. 38:25 – 2026 focus: simplify + lead by questions Scot’s goal: stop “being the superhero,” ask questions, let leaders decide because “needing to be needed” is addictive. 39:02 – AI as a “coach of the moment” When overwhelmed, he asks ChatGPT for a pep talk + prioritization (drink water, breathe, quick walk, pick 2 tasks). 41:31 – Leadership resource recommendation Scot recommends Craig Groeschel’s leadership podcast (faith present, but broadly useful). Key lesson: courage often matters more than clarity. 43:07 – Wrap-up Rob thanks Scot; episode ends.

    40 min
  5. JAN 20

    Mike McCarron, ImageWorks Landscaping: The Systems Every Sub-$1M Company Misses

    00:31 – Introduction Mike McCarron, owner of ImageWorks Landscaping, joins the show and shares his background in an ultra-competitive DC-area market. 02:48 – The Real Growth Constraint Mike challenges the “labor shortage” narrative and argues most companies don’t truly know their numbers. 03:37 – Busy vs. Profitable Why being busy doesn’t equal growth and why fewer employees with higher profit wins. 05:11 – The Wake-Up Call Mike shares how losing his wife in 2010 tested his business systems and leadership. 07:01 – Early Systems Thinking How peeling off roles and building structure started well before tragedy forced it. 09:02 – Equipment vs. Education Why most owners chase trucks and machines instead of operations and training. 10:24 – The Power of Industry Networking Why learning from non-competing peers accelerates growth faster than going it alone. 12:26 – The Entrepreneur Is the Constraint How ego, fear, and lack of vulnerability stall companies under $1M. 15:00 – Culture and Weekly Training Inside ImageWorks’ weekly all-hands meetings and how they achieved 100% retention. 17:42 – Where to Start with Systems Mike outlines a practical method to establish production baselines using a stopwatch. 20:03 – Managing by the Scoreboard Why crews need to know the “score” every day to win consistently. 22:34 – Industry Software Tools A rundown of landscape-specific software options and why generic tools fail. 23:49 – Why Mike Gives Back The $400k–$700k gap most consultants ignore and why Mike focuses there. 29:10 – Final Advice Don’t wait, don’t downplay yourself, and don’t be afraid to ask for help.

    30 min
  6. 12/17/2025

    James Hatfield (LiveSwitch) on Using Video & AI to Close Deals Faster in Home Services

    00:00–01:55 — James Hatfield’s Background Blue-collar upbringing, early entrepreneurship in painting and power washingStruggles with bookkeeping led him to business schoolCo-founded Sageworks, scaled it to Inc. 500 and eventual sale to KKR01:55–03:27 — From Sageworks to LiveSwitch Transition back into tech with a focus on practical tools for the tradesPhilosophy: technology must be usable, not theoretical03:27–07:05 — The Real Constraints to Business Growth Growth constraints differ by market, region, and service typeSpeed matters most in competitive marketsMargins, team retention, and quality matter more in less competitive markets07:05–09:31 — Recurring Revenue vs One-Off Jobs Maintenance and recurring services create predictability and stabilityInstall-only businesses must optimize heavily for marginAnalogy: selling cars without offering service is leaving money on the table09:31–12:47 — What LiveSwitch Actually Does “FaceTime + ChatGPT built for the trades”Instantly connect with customers via one-tap video linksAI observes, listens, and generates estimates, contracts, CRM entries, and material lists12:47–15:57 — Speed to Lead and Cost of Free Estimates Deals are lost simply due to waiting days to visit a siteLive video eliminates unnecessary site visitsGas, time, and labor costs of “free” estimates are rarely accounted for15:57–17:56 — Training & Field Support Use Cases Remote experts can guide junior techs in real timeSessions are recorded and turned into internal training librariesReduces repetition and improves consistency17:56–19:19 — AI as a Field Assistant Technicians can ask AI what to do when they’re stuck on-siteHelps compensate for talent shortagesImproves quality without needing senior staff everywhere19:19–21:16 — Pricing & Accessibility Starts at ~$160/month ($80 per licensed user)Not required for every employeeAnyone can join sessions via QR code21:16–23:17 — Why Waiting Is a Mistake AI is becoming infrastructure, like electricityData and documentation will define future business valueVideo data increases acquisition multiples23:17–24:28 — Recommended Resource Book: Making Money Is Killing Your BusinessFocus on actually working on the business, not just talking about it

    25 min
  7. 12/09/2025

    How Granum is Rewriting Landscape Software, Insights from CEO Mark Sedgley

    00:31 — Intro Rob welcomes Mark Sedgley and tees up his multi-decade journey leading software companies. 01:35 — Mark’s Origin Story From helping build MemberClicks to steering SingleOps and acquiring LMN—how Mark ended up leading Granum. 03:05 — Lessons from Early Exits & Integrations Why Mark realized he wasn’t built to work for someone else, and what he learned rolling up companies across industries. 04:30 — Entering the Green Industry The call that brought him to SingleOps, falling in love with tree care, and realizing landscape ops needed deeper focus. 05:55 — The Birth of “Granum” How the SingleOps + LMN + Granius integration led to one mission, one brand—and why “Granum” (meaning seed) matters. 07:18 — The Tech Gap in Landscaping Only ~40% of the market has adopted software—massive whitespace ahead. 08:35 — The #1 Growth Constraint: Time Mark explains why lack of perceived time—not talent or capability—is the biggest limiter for landscapers. 09:54 — A Reality Check on Industry Complexity Landscaping isn’t simple: precision, logistics, people, expectations—Mark breaks down why owners underestimate their own skill. 11:34 — Owners Need to Stop Apologizing Why landscapers shouldn’t downplay their work—and why Mark is obsessed with giving them time back. 12:47 — Developing Yourself as a Leader Intentionality, micro-learning, and carving out “development time” even if it’s just 30 minutes a week. 16:32 — The Work-Life Balance Myth Mark’s spicy take: balance is fake, seasons are real, and chasing equilibrium creates more stress than work. 20:18 — Work as a Meaningful Human Experience Rob and Mark on why meaningful work matters, and why leaders must choose what kind of environment they create. 22:11 — Why Doing More Doesn’t Scale The mindset shift needed to move from operator → executor → manager → leader → executive. 23:47 — Case Study: Hidden Creek How implementing EOS early helped them break through growth ceilings—long before they became a “big” business. 27:06 — What a Bottleneck Actually Is Mark defines bottlenecks using “The Goal” and real landscape examples (change orders, expectations, communication). 29:02 — How to Work On the Business in 45 Minutes Mark's five daily 45-minute practices competitor research, sales call reviews, skip-levels, inbox pattern analysis, and product observation. 32:18 — Market → Customer → Delivery Loop Mark’s simple leadership filter for decision-making and product development. 39:15 — What’s Next for Granum Massive product investment, AI-powered improvements, better customer journeys, and building software only for green industry pros. 42:23 — Why Choose Granum Not because it’s perfect but because they’re the most focused, most invested partner in the industry. 45:52 — Events & Growth Opportunities 26+ boot camps, facility tours, industry events, plus partnerships like Techo-Bloc. 46:55 — Recommended Books The Obstacle Is the Way and The Goal, plus daily journaling and leadership reflections. 48:05 — Connect with Mark LinkedIn or email: mark@granum.com.

    49 min

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A landscape growth podcast where entrepreneurs help entrepreneurs grow faster, better, and stronger in leadership, sales, recruiting, and operational excellence.

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