The Secure Dental Podcast

Dr. Nazish Jafri

The Secure Dental Podcast is a podcast dedicated to helping dental and oral health physicians secure their personal, professional, and financial freedom. Whether you're in med school, just gettings started, seeking to expand your existing practice, or looking to take your established business to the next level, we've got you covered. Through conversations with the most successful oral health physicians and entrepreneurs, we uncover insights that you'll be able to use in your life and practice after each show. If you're looking to level up, join us!

  1. Aug 13

    The Smarter Way to Handle Dental Staffing and Administrative Work

    A strong dental practice does not run on clinical skill alone. It runs on reliable systems, consistent communication, and the right operational support. In this episode of the Secure Dental Podcast, David Ortiz, Director of Operations at Secure Dental and Co-Founder of DentVia, explains how virtual dental assistants help practices reduce administrative pressure while supporting their in-office teams. He discusses how DentVia evolved from a post-pandemic staffing solution into a comprehensive system for managing patient calls, scheduling, insurance verification, lead follow-up, and other front-office tasks. David also explains how virtual assistants integrate directly with a practice's existing software and phone systems, functioning as a seamless extension of the office. The conversation explores the security measures behind the model, as well as its potential to reduce hiring costs, improve business continuity, and prevent missed opportunities. Tune in and learn how the right operational support can help your team work more efficiently, improve the patient experience, and keep your practice moving forward. About David Ortiz: David Ortiz is the Director of Operations at Secure Dental and Co-Founder of DentVia. He brings extensive experience in multi-site dental operations, practice management, healthcare compliance, financial oversight, staffing, and workflow improvement. At Secure Dental, David helps align operations across multiple practices while supporting patient care, regulatory compliance, marketing initiatives, fee structures, and long-term financial performance. Through DentVia, he helps dental practices reduce administrative burdens by connecting them with trained virtual assistants who support patient communication, scheduling, insurance tasks, and other essential office functions. fileciteturn0file1L1-L2 Things You’ll Learn: Patients begin forming an opinion about a dental practice before they ever meet the dentist. Dental virtual assistants can manage calls, scheduling, patient intake, reactivation, and insurance tasks. Direct integration with practice management and phone systems prevents extra work for the dental team. Strong privacy controls, documented agreements, and office-based workstations are essential for protecting patient information. Virtual staffing can reduce recruitment costs, turnover risks, payroll pressure, and disruptions caused by employee absences. Resources: Connect with and follow David Ortiz on LinkedIn. Follow DentVia on LinkedIn and visit their website. Follow Secure Dental on LinkedIn and explore our website. Learn more about your ad choices. Visit megaphone.fm/adchoices

    The Smarter Way to Handle Dental Staffing and Administrative Work
  2. Jul 30

    What Every Dentist Needs To Know Before Planning A Practice Exit

    Strong practice revenue does not automatically lead to financial freedom or a successful exit. In this episode of the Secure Dental Podcast, Steven Huskey, CFP®, CExP™, Managing Partner at Bluewater Dental Advisors, discusses how dentists can make smarter financial decisions throughout every stage of practice ownership. He explains why generic financial advice often falls short and why building a dental-specific team of financial planners, CPAs, and attorneys is essential. Steven also shares strategies for tax planning, cash flow optimization, employee retention, retirement preparation, commercial real estate ownership, and cash balance plans. He explains how deferred compensation plans can help retain key employees and why dentists should not rely solely on the eventual sale of their practice to fund retirement.  Tune in and learn how proactive financial planning can help dentists protect their practice, maximize every dollar, and prepare for a more secure transition. About Steven Huskey: Steven Huskey, CFP®, CExP™, is the Managing Partner of Bluewater Dental Advisors and the Founder and Financial Planner at Huskey Financial. As a Certified Financial Planner and board-recognized Certified Exit Planner, he helps dental practice owners protect, grow, and eventually transition the value of their businesses. Steven works with dentists who want to improve cash flow, reduce financial risk, retain key employees, and prepare for retirement or a future practice sale. His approach connects business planning with personal wealth goals so practice owners can move toward their next chapter with clarity and confidence. Things You’ll Learn: One-size-fits-all financial advice can be dangerous because every dentist has different goals, income, debt, and business circumstances. Dentists benefit from working with financial planners, CPAs, and attorneys who understand the dental industry. CPAs generally focus on past tax activity, while financial planners help owners understand how current decisions may affect future taxes. Customized deferred compensation plans can encourage key team members to remain with a practice through growth or a future sale. Dentists should not rely entirely on the sale of their practice to fund retirement. Cash balance plans can provide substantial tax-deferred retirement savings for owners with consistent income. Resources: Follow Steven Huskey on LinkedIn or reach out via email. Follow Bluewater Dental Advisors on LinkedIn and explore their website. Follow Secure Dental on LinkedIn and visit their website.  Email Dr. Jafri directly here. Learn more about your ad choices. Visit megaphone.fm/adchoices

    What Every Dentist Needs To Know Before Planning A Practice Exit
  3. Jul 16

    Smart Ways To Use AI Without Losing The Human Touch In Dentistry

    Dental practices do not always have a lead problem. Many have a leakage problem. In this episode of the Secure Dental Podcast, Hassan Hamid, Co-Founder and CEO of Dentra, discusses how dental practices can recover missed revenue by improving patient follow-up after consultations. He explains why patients often leave without scheduling treatment and how overwhelmed front desk teams and treatment coordinators struggle to maintain consistent follow-up. Hassan shares how Dentra uses AI-powered patient engagement to personalize outreach, capture consultation context, and help practices reconnect with patients when they're ready to move forward. The conversation also explores why AI should enhance the human relationships that drive exceptional patient care. Tune in and learn how intelligent automation can help dental practices reduce treatment leakage, improve follow-up, and create a more efficient patient journey. About Hassan Hamid: Hassan Hamid is the Co-Founder and CEO of Dentra-AI, an autonomous patient engagement platform built for dental groups and DSOs. He is passionate about transforming dental practices through intelligent automation and leads Dentra’s vision of making every practice more efficient and patient-focused. With experience across dental clinic operations, marketing, strategy, and patient acquisition, Hassan has worked in roles ranging from front desk and treatment coordination to executive leadership. Before Dentra, he served as Chief Strategy Officer at New York Dental Implants, where he helped drive major revenue growth, improve operational systems, and build data-driven processes. His work focuses on helping dental practices recover unscheduled treatment, reactivate dormant patients, and support teams with tools that reduce administrative burden. Things You’ll Learn: Many dental practices lose revenue not because they lack leads, but because patients are not consistently followed up with after consultations. Unscheduled treatment can represent a major revenue opportunity, especially when patients leave needing time to think, discuss financing, or speak with family. AI-powered follow-up works best when it uses real consultation context rather than generic reminders or scripted messages. SMS can create a lower-pressure, more empathetic way to reconnect with patients compared to phone calls. Automation should support the front desk, treatment coordinators, and managers by helping them stay organized and follow through on patient needs. AI in dentistry should help teams move faster and improve the patient experience without replacing the human connection that makes dentistry personal. Resources: Follow and connect with Hassan Hamid on LinkedIn.  Follow Dentra AI on LinkedIn and discover their website. Follow Secure Dental on LinkedIn and visit their website.  Email Dr. Jafri directly here. Learn more about your ad choices. Visit megaphone.fm/adchoices

    Smart Ways To Use AI Without Losing The Human Touch In Dentistry

Ratings & Reviews

3
out of 5
2 Ratings

About

The Secure Dental Podcast is a podcast dedicated to helping dental and oral health physicians secure their personal, professional, and financial freedom. Whether you're in med school, just gettings started, seeking to expand your existing practice, or looking to take your established business to the next level, we've got you covered. Through conversations with the most successful oral health physicians and entrepreneurs, we uncover insights that you'll be able to use in your life and practice after each show. If you're looking to level up, join us!