Kari sits down with Behrad Bayanpour, a leader whose career has taken him from Iran to Canada to Dubai, China, and the US, for a conversation about what makes Canadian small and medium businesses strong, and where that same strength quietly becomes a ceiling. Kari and Behrad dig into the three pillars of scalable infrastructure (people, culture, and process), the "admin vs. ad hoc vs. strategic" triangle every owner should be running their time through, and why AI is a productivity partner, not a cost-cutting shortcut. The conversation closes on curiosity, ownership, and what it really means to stay anchored as a leader, and as a parent. Key Topics Discussed: Behrad's immigrant journey and how calculated risk-taking shaped his career across Iran, Canada, Dubai, China, and the USWhy so many Canadian founders aim for an exit rather than building for scale from the outset, compared to patterns Behrad has seen in other marketsThe three pillars of scalable infrastructure: people, culture, and processPayroll as a case study in "mission critical, not core to the mission" work, and why owners underinvest in it until it breaksThe admin / ad hoc / strategic triangle - a framework for auditing where an owner's time actually goes, and what it means if admin dominatesAI as a productivity tool versus a cost-cutting tool, and how it's compressing the "bell curve" of baseline competenceWhat Behrad looks for when hiring: curiosity (asking why) and a willingness to challenge the status quoWhy the right hires will irritate you first, and what that reveals about a leader's own nervous system regulationDelegating vision instead of tasks, and giving team members runway with guardrails rather than micromanagementThis conversation is a reminder that the traits that get a business off the ground. Grit, hyper-independence, doing it all yourself are rarely the traits that let it scale. Behrad's framework for building infrastructure, and his honesty about how uncomfortable it is to hand over control, lands squarely in the messy middle so many service business owners find themselves in. If this episode resonated, the next step isn't more hustle, it's building the systems that let you lead from altitude instead of the weeds. Be sure to subscribe so you don't miss what's coming next on Anchored Leadership. Listen and subscribe on Apple Podcasts or Spotify - start building a business that works for you, not just because of you. Connect with Behrad Bayanpour and learn more about his incredible work here: Behrad Bayanpour is the GM of Powerpay and SVP of Strategy & Growth at Dayforce, where he leads the Canadian SMB business. Over his career, he has held leadership roles spanning product, marketing, go-to-market and strategy, while working across Canada, Dubai, China, and the U.S. That breadth of experience has shaped his perspective on leadership, growth, and what it takes to build businesses that can scale sustainably. LinkedIn: www.linkedin.com/in/behrad-bayanpour-1935452/ Work with Kari: Anchored Leadership AcademyPrivate Business and Leadership Coaching Contact Kari Lotzien | Be the Anchor: Website: BeTheAnchor.caFacebook: BeTheAnchorLtdInstagram: BeTheAnchor.caLinkedIn: Kari Lotzien Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.