The Retail Podcast (Video Feed)

The Retail Podcast
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Welcome to The Retail Podcast, the must-listen podcast for retail professionals and enthusiasts seeking to unlock the secrets of retail success. Whether you’re a store owner, manager, or a retail entrepreneur, this podcast is designed to help you stay ahead of the game in this fast-paced industry. Our Retail Podcast podcast brings you the latest retail trends, emerging technologies, and best practices in customer experience, e-commerce, and omni-channel retailing. Our team of industry insiders and experts will provide you with in-depth analysis, practical tips, and innovative strategies that

  1. 3D AGO · VIDEO

    Molly-Mae, M&S, Greggs & EE: 5 Retail Moves Reshaping the High Street | Five Things Friday

    Retail is moving fast, and this episode breaks down five of the clearest signals shaping the high street right now. Alex and Simone Oloman, Co-Founder of Need It For Tonight, unpack Molly-Mae’s International Women’s Day activation, Marks & Spencer’s new Putney store format, Greggs’ vending machine move, the Dove x Bridgerton activation at Battersea Power Station, and EE’s new Oxford Street experience store. The thread running through all of it is clear: physical retail is becoming more experiential, more community-led, and more intentional. The episode also opens with reflections from EuroShop and ITAB Group, then closes on personal shopping, colour analysis, and what confidence-led retail experiences could mean for men’s fashion. 00:00 Intro + EuroShop / ITAB Group opening 00:01 EuroShop reflections and expo scale 00:02 Alex and Simone introduction 00:03 Molly-Mae pop-up for International Women’s Day 00:05 Marks & Spencer’s new store format in Putney 00:06 Greggs vending machine expansion 00:07 Dove x Bridgerton at Battersea Power Station 00:08 EE’s Oxford Street experience store 00:09 The shift from transaction to experience 00:09 Men’s personal shopping event recap 00:10 Colour analysis and confidence in menswear 00:11 Outro 💬 JOIN THE CONVERSATION Which trend discussed today do you think will impact the industry most? Let us know in the comments below! 🔔 SUBSCRIBE TO STAY AHEAD Don't miss the next update. Click here to subscribe: https://www.youtube.com/@theretailpodcast?sub_confirmation=1 ABOUT THIS CHANNEL Welcome to the official channel of The Retail Podcast, your hub for global retail intelligence. Whether you are an executive refining your strategy, a vendor connecting with major players, or an innovator tracking the latest tech, this channel connects you to the pulse of the industry. What to expect: Expert Analysis: Breaking down insights from major global conferences like NRF, Shoptalk, Web Summit, MAPIC; Euroshop and EuroCIS. Diverse Perspectives: Hosted by a rotation of industry veterans and regional experts (APAC, US, EU). Actionable Strategy: We move beyond the headlines to discuss real ROI, digital transformation, and the future of commerce—from AI agents to luxury fashion and grocery trends. As part of the RetailNews.AI ecosystem, we help you cut through the noise to find what actually works in modern retail. 🌐 GET MORE INSIGHTS Visit our knowledge hub: https://retailnews.ai/ 📲 CONNECT WITH US LinkedIn: https://www.linkedin.com/company/the-retail-podcast/ Contact: Sofia@theretailpodcast.com #RetailTrends #APACRetail #AIinRetail #FiveThingsFriday #TheRetailPodcast  #thefutureofretailguy #Retail #RetailTrends #ExperientialRetail

    12 min
  2. How Accessibility Impacts Bounce Rate, Basket Value, and Brand Trust

    6D AGO · VIDEO

    How Accessibility Impacts Bounce Rate, Basket Value, and Brand Trust

    Retailers talk about UX. They talk about conversion. But too many still ship digital experiences that a huge part of the population simply can’t use. In this episode of the Wonderful Retail Podcast, Marion Ranvier (Executive Director, @Contentsquare Foundation) explains why digital accessibility is not a marginal issue—and why it directly affects conversion, retention, brand trust, and revenue. Marion breaks down: The real scale of accessibility needs (and why the web still fails users) What “inaccessible checkout” actually looks like in the real world Why accessibility gaps are often execution problems, not “awareness” problems How to build a credible 90-day accessibility plan (audit → training → prioritization → transparency) What businesses can measure today to connect accessibility to ROI Why inclusive design often becomes “standard UX” for everyone (the TV remote control example) Where AI + inclusive user testing can move accessibility forward—if foundations are accessible first If you build or manage ecommerce experiences, this is the episode that forces a hard question: What revenue are you losing because users can’t complete your journey? Guest: Marion Ranvier — Executive Director, Contentsquare Foundation Topic: Digital accessibility, ecommerce checkout, compliance, UX execution, ROI, AI + inclusive testing 00:00 — Why inaccessible websites lose audiences for good 00:23 — Welcome + why inclusion must be part of digital thinking 01:19 — The question: why should retailers care about inclusivity? 01:40 — Who Marion is + what the Contentsquare Foundation does 02:06 — The scale: disability worldwide + “80% of the web” problem 02:35 — Ecommerce example: when “Add to bag” becomes unusable 03:08 — Research: inaccessible checkout flows + minimum requirements 04:19 — Why the Foundation exists + Marion’s dyslexia and motivation 05:08 — Turning awareness into action: mission pillars (education/research/advocacy) 06:34 — Research partnership + studying real behavior (not assumptions) 07:36 — Findings: zoom 200%+, keyboard navigation, longer time-to-click 08:37 — Business impact: bounce rate, time on site, basket value 09:34 — European Accessibility Act + where to start if you’re behind 10:01 — A practical 90-day plan: audit, training, prioritization 11:32 — The seriousness signal: publish an accessibility statement 12:25 — The hardest question: proving accessibility ROI 14:01 — Inclusive design wins for everyone (TV remote control) 14:54 — The future: AI potential + why accessibility must be built in 16:24 — Include disabled users in testing + AI personas and insights 17:18 — Closing thanks👉 If you found this useful, subscribe for more retailer-focused conversations on the problems that actually need solving. #DigitalAccessibility #Ecommerce #UX #Retail #Inclusion #ConversionRateOptimization 💬 JOIN THE CONVERSATION Which trend discussed today do you think will impact the industry most? Let us know in the comments below! 🔔 SUBSCRIBE TO STAY AHEAD Don't miss the next update. Click here to subscribe: https://www.youtube.com/@theretailpodcast?sub_confirmation=1  ABOUT THIS CHANNEL Welcome to the official channel of The Retail Podcast, your hub for global retail intelligence. Whether you are an executive refining your strategy, a vendor connecting with major players, or an innovator tracking the latest tech, this channel connects you to the pulse of the industry. What to expect: Expert Analysis: Breaking down insights from major global conferences like NRF, Shoptalk, Web Summit, MAPIC; Euroshop and EuroCIS. Diverse Perspectives: Hosted by a rotation of industry veterans and regional experts (APAC, US, EU). Actionable Strategy: We move beyond the headlines to discuss real ROI, digital transformation, and the future of commerce—from AI agents to luxury fashion and grocery trends. As part of the RetailNews.AI ecosystem, we help you cut through the noise to find what actually works in modern retail. 🌐 GET MORE INSIGHTS Visit our knowledge hub: https://retailnews.ai/ 📲 CONNECT WITH US LinkedIn: https://www.linkedin.com/company/the-retail-podcast/ Contact: Sofia@theretailpodcast.com #RetailTrends #APACRetail #AIinRetail #FiveThingsFriday #TheRetailPodcast  #thefutureofretailguy

    16 min

  3. FEB 27 · VIDEO

    Lidl’s Trolley Handbag, Greggs’ Wellness Pivot & eBay Buying Depop | 5 Things Friday

    Live from EuroShop in Germany on the ITAB stand, Alex is joined by co-host Simone for 5 Things Friday — unpacking the week’s most culturally relevant retail + brand moves.In this episode:Lidl’s London Fashion Week moment: a mini shopping-trolley handbag collab that stops people in their tracksGreggs enters wellness: a Pilates pop-up for the “sausage roll generation” to launch its new “matches”eBay buys Depop (reported £1.2B): a play for Gen Z, discovery-led resale, and the “shopper of tomorrow”This is the real shift: cultural relevance is moving from luxury to mass brands the everyday places people actually live. #Retail #Marketing #BrandStrategy #EuroShop #Lidl #Greggs #Depop #eBay #FashionMarketing #GenZ 💬 JOIN THE CONVERSATION Which trend discussed today do you think will impact the industry most? Let us know in the comments below! 🔔 SUBSCRIBE TO STAY AHEAD Don't miss the next update. Click here to subscribe: https://www.youtube.com/@theretailpodcast?sub_confirmation=1 ABOUT THIS CHANNEL Welcome to the official channel of The Retail Podcast, your hub for global retail intelligence. Whether you are an executive refining your strategy, a vendor connecting with major players, or an innovator tracking the latest tech, this channel connects you to the pulse of the industry. What to expect: Expert Analysis: Breaking down insights from major global conferences like NRF, Shoptalk, Web Summit, MAPIC; Euroshop and EuroCIS. Diverse Perspectives: Hosted by a rotation of industry veterans and regional experts (APAC, US, EU). Actionable Strategy: We move beyond the headlines to discuss real ROI, digital transformation, and the future of commerce, from AI agents to luxury fashion and grocery trends. As part of the RetailNews.AI ecosystem, we help you cut through the noise to find what actually works in modern retail. 🌐 GET MORE INSIGHTS Visit our knowledge hub: https://retailnews.ai/ 📲 CONNECT WITH US LinkedIn: https://www.linkedin.com/company/the-retail-podcast/ Contact: Sofia@theretailpodcast.com #RetailTrends #APACRetail #AIinRetail #FiveThingsFriday #TheRetailPodcast  #thefutureofretailguy

    9 min

  4. FEB 17 · VIDEO

    How AI Is Doubling Fashion Conversions & Cutting Returns by 30% | Antonia Dumitriu, Irisphera

    AI is no longer optional in fashion, it’s infrastructure. In this episode of The Retail Podcast, we sit down with Antonia Dumitriu, Co-Founder & CEO of @Irisphera, to explore how AI-powered virtual styling is transforming online fashion retail. Irisphera offers online brands a plug-in virtual personal shopper that: • Detects correct sizing based on brand size charts • Identifies body shape and colour palette • Automatically selects best-fit clothing items • Enables outfit visualisation on a shopper’s own image or private avatar The results? ✔️ Conversion rates doubled ✔️ Returns reduced by up to 30% ✔️ Increased customer confidence ✔️ Stronger brand positioning Antonia shares her journey from working as a stylist at 16 — including editorial work for Vogue Italy — to building proprietary AI technology before the current AI wave took off. We cover: Why AI must solve real problems (not invented ones) The psychology behind purchase confidence Why small brands shouldn’t “start from zero” Why the Middle East is adopting fashion AI faster than Europe The future of fashion: personalization, sustainability & omnichannel If you're in retail, fashion, e-commerce, AI, or brand building — this is essential listening. ⏱ CHAPTER TIMESTAMPS (Derived Only From Transcript) 00:00 – Why Brands Don’t Need to Start From Zero 00:25 – Introduction & Why Early Retail Tech Matters 00:48 – Meet Antonia Dumitriu 01:21 – Antonia’s Background: From Stylist to Founder 02:13 – Identifying the Problem in Fashion 02:35 – Where AI Fits in Fashion 03:02 – Building Proprietary Technology Before the AI Wave 03:30 – AI Should Solve Real Problems 03:50 – What Is Irisphera? 04:18 – How the Virtual Personal Shopper Works 04:55 – Privacy & Middle East Deployment 05:31 – In-Store Omnichannel Experience 05:52 – Customer Feedback & Education 07:19 – Why Brands Hesitate to Adopt 08:13 – Influencers & Viral Adoption Strategy 09:06 – Shopify, WooCommerce & API Integration 09:32 – The Future of Fashion & AI 10:29 – Target Market: Why the Middle East Leads 11:49 – Closing Thoughts 💬 JOIN THE CONVERSATION Which trend discussed today do you think will impact the industry most? Let us know in the comments below! 🔔 SUBSCRIBE TO STAY AHEAD Don't miss the next update. Click here to subscribe: https://www.youtube.com/@theretailpodcast?sub_confirmation=1 ABOUT THIS CHANNEL Welcome to the official channel of The Retail Podcast, your hub for global retail intelligence. Whether you are an executive refining your strategy, a vendor connecting with major players, or an innovator tracking the latest tech, this channel connects you to the pulse of the industry. What to expect: Expert Analysis: Breaking down insights from major global conferences like NRF, Shoptalk, Web Summit, MAPIC; Euroshop and EuroCIS. Diverse Perspectives: Hosted by a rotation of industry veterans and regional experts (APAC, US, EU). Actionable Strategy: We move beyond the headlines to discuss real ROI, digital transformation, and the future of commerce—from AI agents to luxury fashion and grocery trends. As part of the RetailNews.AI ecosystem, we help you cut through the noise to find what actually works in modern retail. 🌐 GET MORE INSIGHTS Visit our knowledge hub: https://retailnews.ai/ 📲 CONNECT WITH US LinkedIn: https://www.linkedin.com/company/the-retail-podcast/ Contact: Sofia@theretailpodcast.com #RetailTrends #APACRetail #AIinRetail #FiveThingsFriday #TheRetailPodcast  #thefutureofretailguy

    12 min
  5. Liberty x Bridgerton, Quiz Retail Goes Bust & Beauty Pop-Ups | Five Things Friday

    FEB 13 · VIDEO

    Liberty x Bridgerton, Quiz Retail Goes Bust & Beauty Pop-Ups | Five Things Friday

    Liberty London meets Bridgerton, Quiz enters administration, and pop-ups are taking over the UK high street — this week's Five Things Friday covers the retail stories that matter. In this episode, Alex and Simone break down five major retail and fashion stories shaping the UK high street right now — from heritage brand activations and immersive beauty experiences to the harsh realities facing mid-market retailers. 🔖 WHAT WE COVER: 00:00 – Welcome & Intro 01:09 – Meet the Hosts 01:31 – Liberty London x Bridgerton: Heritage Meets Entertainment 03:59 – K-Beauty Immersive Experience by The Ordinary / DECIEM 05:13 – ASOS Pop-Up: House of Face & Body 06:24 – Quiz Enters Administration: What Went Wrong? 08:43 – The Disappearing Middle of Retail 10:03 – Anya Hindmarch x Boots Pop-Up Collaboration 11:43 – Wrap-Up & Final Thoughts 💬 JOIN THE CONVERSATION Which trend discussed today do you think will impact the industry most? Let us know in the comments below! 🔔 SUBSCRIBE TO STAY AHEAD Don't miss the next update. Click here to subscribe: https://www.youtube.com/@theretailpodcast?sub_confirmation=1 ABOUT THIS CHANNEL Welcome to the official channel of The Retail Podcast, your hub for global retail intelligence. Whether you are an executive refining your strategy, a vendor connecting with major players, or an innovator tracking the latest tech, this channel connects you to the pulse of the industry. What to expect: Expert Analysis: Breaking down insights from major global conferences like NRF, Shoptalk, Web Summit, MAPIC; Euroshop and EuroCIS. Diverse Perspectives: Hosted by a rotation of industry veterans and regional experts (APAC, US, EU). Actionable Strategy: We move beyond the headlines to discuss real ROI, digital transformation, and the future of commerce—from AI agents to luxury fashion and grocery trends. As part of the RetailNews.AI ecosystem, we help you cut through the noise to find what actually works in modern retail. 🌐 GET MORE INSIGHTS Visit our knowledge hub: https://retailnews.ai/ 📲 CONNECT WITH US LinkedIn: https://www.linkedin.com/company/the-retail-podcast/ Contact: Sofia@theretailpodcast.com #RetailTrends #APACRetail #AIinRetail #FiveThingsFriday #TheRetailPodcast  #thefutureofretailguy

    11 min
  6. Luckin Hits 30,000 Stores | Sephora’s K-Beauty Pivot | Why Seoul is the New Retail Capital | Five Things Friday

    FEB 13 · VIDEO

    Luckin Hits 30,000 Stores | Sephora’s K-Beauty Pivot | Why Seoul is the New Retail Capital | Five Things Friday

    Retail is shifting fast across Asia-Pacific and this week’s Five Things Friday unpacks the signals every operator, brand and investor needs to watch. Low Ngai Yuen MD AEON360 & Ryf Quail (Managing Director, NRF Retail’s Big Show APAC & Middle East) joins the conversation with major personal news, and major market insight. In this episode: • Sephora partners with Olive Young to launch dedicated K-Beauty zones globally • Luckin Coffee opens its 30,000th store and expands its flagship + small format model • Inflation resurfaces across Australia and Japan • The structural rise of convenience snacking • Why Seoul is becoming the flagship retail experience capital of Asia This is not trend watching. This is structural change. From cultural authority in beauty to omnichannel rollout strategies, from tier-2 coffee expansion to generational food behavior shifts — this episode maps where retail is headed next. ABOUT THIS CHANNEL Welcome to the official channel of The Retail Podcast, your hub for global retail intelligence. Whether you are an executive refining your strategy, a vendor connecting with major players, or an innovator tracking the latest tech, this channel connects you to the pulse of the industry. What to expect: Expert Analysis: Breaking down insights from major global conferences like NRF, Shoptalk, Web Summit, MAPIC; Euroshop and EuroCIS. Diverse Perspectives: Hosted by a rotation of industry veterans and regional experts (APAC, US, EU). Actionable Strategy: We move beyond the headlines to discuss real ROI, digital transformation, and the future of commerce—from AI agents to luxury fashion and grocery trends. As part of the RetailNews.AI ecosystem, we help you cut through the noise to find what actually works in modern retail. 🌐 GET MORE INSIGHTS Visit our knowledge hub: https://retailnews.ai/ 📲 CONNECT WITH US LinkedIn: https://www.linkedin.com/company/the-retail-podcast/ Contact: Sofia@theretailpodcast.com #RetailTrends #APACRetail #AIinRetail #FiveThingsFriday #TheRetailPodcast  #thefutureofretailguy

    13 min
  7. How Marine Layer Wins Conscious Consumers: Retail Experience, Sustainability & Women in Leadership | NRF

    FEB 10 · VIDEO

    How Marine Layer Wins Conscious Consumers: Retail Experience, Sustainability & Women in Leadership | NRF

    At NRF, we sat down with Alyssa Hampton and Corinne Suarez, senior retail leaders at Marine Layer, to break down what’s actually driving success in modern retail. Marine Layer has built a fast-growing retail business by focusing on conscious consumers, low-pressure in-store experiences, and a people-first culture—all while scaling to nearly 60 stores and maintaining B Corp values. In this conversation, we explore: Why younger generations care deeply about who they buy from How Marine Layer designs stores as places to hang out, not be sold to The role of sustainability, recycled materials, and product education How retail tech supports seamless in-store and online experiences What women early in their careers need to know about moving from the shop floor to HQ The importance of mentorship, advocacy, and asking for feedback Why retail experience builds grit that corporate résumés can’t replace This episode is essential viewing for retail executives, brand leaders, store operators, and anyone building the future of physical retail. 📍 Recorded live at NRF 🏬 Brand spotlight: Marine Layer 🎙️ Guests: Alyssa Hampton & Corinne Suarez 💬 JOIN THE CONVERSATION Which trend discussed today do you think will impact the industry most? Let us know in the comments below! ⏱️ Chapter Timestamps (Drawn Only From Transcript) 00:00 – Conscious consumers & Marine Layer’s B Corp values 00:25 – Welcome from NRF & guest introductions 01:37 – What is Marine Layer? Brand overview & store growth 02:11 – Refreshing stores to stay relevant 02:33 – The “secret sauce” of Marine Layer retail 03:01 – Low-pressure stores & human connection 03:41 – The future of retail: culture, tech & experience 04:18 – Talent, tech & experiential retail 04:58 – Sustainability, recycling & conscious shopping 05:40 – Educating customers on recycled materials 06:01 – Where Marine Layer fits: quality, not fast fashion 06:48 – Building timeless, wearable products 07:26 – From shop floor to leadership: Alyssa’s journey 08:12 – Career advice for women in retail 09:11 – Speaking up, self-advocacy & mentorship 10:11 – Why mentorship and advocacy matter 11:03 – Asking “why not me?” in your career 11:46 – Feedback, growth & leadership trust 12:54 – Closing thoughts from Marine Layer leaders 🔔 SUBSCRIBE TO STAY AHEAD Don't miss the next update. Click here to subscribe: https://www.youtube.com/@theretailpodcast?sub_confirmation=1   ABOUT THIS CHANNEL Welcome to the official  channel of The Retail Podcast, your hub for global retail intelligence. Whether you are an executive refining your strategy, a vendor connecting with major players, or an innovator tracking the latest tech, this channel connects you to the pulse of the industry. What to expect: Expert Analysis: Breaking down insights from major global conferences like NRF, Shoptalk, Web Summit, MAPIC; Euroshop and EuroCIS. Diverse Perspectives: Hosted by a rotation of industry veterans and regional experts (APAC, US, EU). Actionable Strategy: We move beyond the headlines to discuss real ROI, digital transformation, and the future of commerce—from AI agents to luxury fashion and grocery trends. As part of the RetailNews.AI ecosystem, we help you cut through the noise to find what actually works in modern retail. 🌐 GET MORE INSIGHTS Visit our knowledge hub: https://retailnews.ai/ 📲 CONNECT WITH US LinkedIn: https://www.linkedin.com/company/the-retail-podcast/ Contact: Sofia@theretailpodcast.com #RetailTrends #APACRetail #AIinRetail #FiveThingsFriday #TheRetailPodcast  #thefutureofretailguy

    13 min

  8. FEB 9 · VIDEO

    Contextual Commerce Explained: How Retail “Runs on iOS”

    Unified commerce is everywhere — but Pim Vijftigschild (Chief Commercial & Partner Officer at New Black) argues the next wave is bigger: contextual commerce. In this episode, we break down what “contextual” actually means in retail: capturing the interaction that leads to the transaction, rebuilding the “black book” level of customer understanding, and why most enterprise retail architectures (and RFPs) are stuck in the past. We also get into why modern retail transformation is 15% technology and 85% courage, how retailers get trapped in Frankenstacks and “best-of-breed” RFP thinking, and why click & collect became the wake-up call for legacy systems. Plus: a look at New Black’s NRF plans, including iOS Avenue (a live store experience built with an ecosystem of partners) and a world tour concept designed to help retailers bring NRF inspiration back home and translate vision into execution. What you’ll learn: How to convert any interaction into a transaction Why retail tech stacks must shift from an enterprise pyramid to a customer-first funnel The hidden failure in best-of-breed RFPs (and what’s missing) Why “open heart surgery” is the right metaphor for POS change How brand communities move from one-way “clienteling” to two-way belonging Guest: Pim Vijftigschild, Chief Commercial & Partner Officer, New Black Topic: Contextual commerce, retail transformation, platform strategy, communities, NRF 📌 If you’re evaluating unified commerce, POS modernization, OMS, or trying to escape a fragmented stack — this is the conversation to listen to. 💬 JOIN THE CONVERSATION Which trend discussed today do you think will impact the industry most? Let us know in the comments below! ABOUT THIS CHANNEL Welcome to the official channel of The Retail Podcast, your hub for global retail intelligence. Whether you are an executive refining your strategy, a vendor connecting with major players, or an innovator tracking the latest tech, this channel connects you to the pulse of the industry. What to expect: Expert Analysis: Breaking down insights from major global conferences like NRF, Shoptalk, Web Summit, MAPIC; Euroshop and EuroCIS. Diverse Perspectives: Hosted by a rotation of industry veterans and regional experts (APAC, US, EU). Actionable Strategy: We move beyond the headlines to discuss real ROI, digital transformation, and the future of commerce—from AI agents to luxury fashion and grocery trends. As part of the RetailNews.AI ecosystem, we help you cut through the noise to find what actually works in modern retail. 🌐 GET MORE INSIGHTS Visit our knowledge hub: https://retailnews.ai/ 📲 CONNECT WITH US LinkedIn: https://www.linkedin.com/company/the-retail-podcast/ Contact: Sofia@theretailpodcast.com #RetailTrends #APACRetail #AIinRetail #FiveThingsFriday #TheRetailPodcast  #thefutureofretailguy

    15 min
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Welcome to The Retail Podcast, the must-listen podcast for retail professionals and enthusiasts seeking to unlock the secrets of retail success. Whether you’re a store owner, manager, or a retail entrepreneur, this podcast is designed to help you stay ahead of the game in this fast-paced industry. Our Retail Podcast podcast brings you the latest retail trends, emerging technologies, and best practices in customer experience, e-commerce, and omni-channel retailing. Our team of industry insiders and experts will provide you with in-depth analysis, practical tips, and innovative strategies that

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