EdUp International

EdUp International

Welcome to EdUp–International, America’s leading international education podcast! Join me, your host James Shafer, as we dive deep into the intricate world of international education alongside influential leaders and practitioners from higher education and beyond. We’ll explore pivotal themes in education abroad, international enrollment management, leadership, international student services and compliance, internationalization, and pedagogy and scholarship. Let's navigate together the complexities and nuances that shape our global learning landscape. Don't miss out – tune in now!

  1. Sep 23

    Jason Czyz, President of IIE: Open Doors, International Student Data & Trends, and the Future of Global Higher Education

    In the Season 4 premiere of the EdUp International Podcast, host James Shafer welcomes back Ben Waxman, CEO of Intead, who leads an in-depth conversation with Jason Czyz, President and CEO of the Institute of International Education (IIE). Jason shares the personal story of how a Rotary exchange year in France transformed his life and launched a career dedicated to advancing international education. From student mobility trends to humanitarian initiatives and higher education leadership, this episode offers insights for international enrollment professionals, senior international officers, university leaders, faculty, and global education professionals. Topics discussed include: ✅ Emerging international student recruitment markets and the diversification of student mobility ✅ Why countries such as Colombia, Peru, Vietnam, Cambodia, and Romania are attracting increased attention from U.S. institutions ✅ The growing role of U.S. community colleges and the opportunities they offer international students through affordability, transfer pathways, and workforce preparation ✅ Why the United States remains one of the world's most attractive study destinations despite increasing global competition ✅ International enrollment, institutional capacity, housing, affordability, and the future of student recruitment ✅ IIE's Open Doors data and how universities can use research and benchmarking to guide strategy ✅ The importance of data-driven decision making, CRM systems, dashboards, and institutional alignment ✅ Strategies senior international officers can use to build adaptable internationalization plans during times of uncertainty Jason also highlights several of IIE's impactful philanthropic programs, including: • Emergency Student Fund• Scholar Rescue Fund• Odyssey Scholarships for refugee and displaced students• American Passport Project• Fulbright Program engagement and support James Shafer contributes practical perspectives from the enrollment management side, discussing CRM implementation, KPI development, visa interview challenges, student deferrals, institutional reporting, and how universities can identify opportunity even during difficult recruitment cycles. One of the episode's strongest themes is that international education is about far more than enrollment numbers. It is about student success, global understanding, research collaboration, institutional innovation, and creating life-changing opportunities for students around the world. Jason explains why university presidents and leaders across the United States continue to see international education as a strategic priority, while Ben Waxman shares actionable advice on transforming data into decisions, building institutional support, and helping campuses adapt to rapid changes in the global higher education landscape. The episode concludes with valuable insights on leadership, international partnerships, celebrating institutional successes, and why organizations that continue investing in international education today will be best positioned for tomorrow's opportunities. Guests: Jason Czyz, President & CEO, Institute of International Education (IIE)Ben Waxman, CEO, Intead Host: James ShaferDirector of Internal Student Recruitment & Enrollment, Touro University Subscribe to the EdUp International Podcast for conversations with global higher education leaders, international enrollment experts, international educators, government officials, and innovators shaping the future of international education. #EdUpInternational #InternationalEducation #IIE #OpenDoors #InternationalStudents #StudentMobility #HigherEducation #INTEAD #GlobalEducation #EnrollmentManagement #CommunityColleges #InternationalEnrollment #Fulbright #EducationUSA #GlobalEngagement

    Jason Czyz, President of IIE: Open Doors, International Student Data & Trends, and the Future of Global Higher Education
  2. Mar 17

    EdUp International Student & Scholar Services: Introducing a New Podcast Section of EdUp International

    In this episode of the EdUp International podcast, we introduce you to the hosts of the new exciting segments of the show: EdUp International Student and Scholar Services (ISSS)—where today you'll meet the hosts of EdUp ISSS—and of EdUp International Enrollment Management (IEM) that will continue to be hosted by James Shafer. New EdUp-ISSS hosts Jennifer Kenyon (SUNY Geneseo) and Tricia Herritt (SUNY Buffalo State) share their journeys into international education and discuss the critical role student services teams play in helping international students succeed on campus and how to navigate the complicated regulations that govern their status. The conversation explores Jennifer's and Tricia's study abroad experiences, mentoring in the profession, global travel, how international student services have evolved over the past two decades, and resources like Globe Trotters United and NAFSA knowledge communities. Listeners will also hear about: Creating global citizens through campus engagement International buddy and community programs that help students feel welcome before and after arrival The evolution of international student & scholar services (ISSS), and receive career & networking tips for new professionals Whether you work in international admissions, student services, regulations & advising, or cover all three, this episode provides insight into the people and programs that make international education possible. It’s a great conversation about the people and programs supporting international students on campus. Listen now and share with colleagues in international education! #EdUpInternational #InternationalEducation #GlobalCampus #StudentSuccess

    EdUp International Student & Scholar Services: Introducing a New Podcast Section of EdUp International
  3. 11/23/2025

    Supporting Global Talent in Tech with Leanne McKeown

    What does it take to connect international tech talent with U.S. employers? In this episode of EdUp International, James Shafer talks with Leanne McKeown, Director of Corporate Outreach & Career Development at Touro University’s Graduate School of Technology. Leanne shares her own bold move—studying abroad in the Philippines—and how that experience shaped her passion for helping international students succeed in the U.S. job market. Through career fairs, alumni mentoring, networking panels, and corporate outreach, Leanne builds bridges between global talent and industry. She also educates employers about Curricular Practical Training (CPT) internships and Optional Practical Training (OPT) post-graduation opportunities, while guiding students through cultural competency challenges like resumes, interviews, and LinkedIn profiles. What you’ll learn in this episode:✔ How Touro prepares international students for U.S. hiring norms✔ Employer outreach strategies for CPT/OPT-friendly roles✔ Alumni mentoring and networking that drive real results✔ Cultural competency tips for resumes, interviews, and networking✔ Trends in tech hiring for global talent Explore Touro GST Career Services:👉 https://gst.touro.edu/career-services/index.php Tune in to #EdUpInternational for Season 2, Episode 6! Subscribe now and look for new episodes twice a month. Connect with YOUR EdUp International and EdUp Team - ⁠⁠James Shafer⁠⁠, ⁠⁠Elvin Freytes⁠⁠ & ⁠⁠Dr. Joe Sallustio⁠⁠. Join YOUR EdUp community at ⁠⁠The EdUp Experience⁠⁠!

    Supporting Global Talent in Tech with Leanne McKeown
  4. 11/03/2025

    International House Philadelphia: Building Global Community Locally

    In this episode of EdUp International, host James Shafer heads to the City of Brotherly Love — Philadelphia — to explore how one organization is helping international students not just study in the U.S., but belong here. James is joined by Marissa Amos, Community Engagement Manager at International House Philadelphia (IHP), a long-standing hub for cultural exchange and global connection. This conversation dives into how IHP supports international students, scholars, and employers in building an inclusive and globally connected region. Community & Belonging: How IHP’s programs — from shared cultural celebrations to student gatherings and mentorship — create a home away from home for international residents. Career Pathways & Global Talent: IHP’s partnerships with employers, universities, and organizations like Campus Philly and the Philadelphia Chamber of Commerce that help employers understand CPT, OPT, and STEM OPT — and open new doors for international graduates. Regional Advocacy: How IHP collaborates across the Greater Philadelphia region to strengthen its global talent ecosystem, especially in the life sciences and medical sectors. A Personal Story: Marissa shares how hiking pushed her to confront fear and discover resilience — a perfect metaphor for the international experience itself. Community building starts with listening, shared experiences, and genuine cultural exchange. Educating employers about how to engage talent through the Curricular Practical Training and Optional Practical Training programs is key to unlocking regional economic potential. Philadelphia’s “eds and meds” sector provides fertile ground for global talent retention. Every city can learn from IHP’s model of collaboration between higher education, business, and community organizations. 🌐 Website: www.ihphilly.org Listen and subscribe to EdUp International wherever you get your podcasts — Apple, Spotify, Amazon Music, or Google Podcasts. #EdUpInternational #InternationalEducation #GlobalTalent #StudyInTheUSA #OPT #STEM #CareerDevelopment #Philadelphia #HigherEducation #CommunityBuilding #TouroUniversity

    International House Philadelphia: Building Global Community Locally
  5. 10/22/2025

    International Credential Evaluation Roundtable with Study New York Part 2

    In part 2 of this special Study New York edition of The EdUp International Podcast, we continue the discussion about international credential evaluation. Host James Shafer moderates a thoughtful discussion with three higher ed experts: 🎓 Jennifer Kenyon – Assistant Director of International Admissions, SUNY Geneseo 🎓 Cynthia Yu – Assistant Director of International Admissions, University at Buffalo 🎓 Freddy Cicchetti – Director of International Admissions, Long Island University Together, they share deep insights on how institutions evaluate academic records from around the world — and how these decisions impact international enrollment and student success. 💡 Topics covered in Part 2: Resources: Training–NAFSA’s Essentials of International Credential Evaluation and AACRAO The International Series; Databases–AACRAO Edge, Scholaro’s GPA Calculator, NCAA Guide to International Academic Standards Assessing Fraud, Verifying Credentials, and When to Require an External Credential Evaluation as Back-Up Options for refresher courses Agents providing a credential evaluation service for applicants from specific universities Backlogs and communicating with medical school admission committees about backlogs 🎙️ Whether you’re from a large research university or a small community college, this conversation offers practical wisdom and policy-level clarity on how to design a credential evaluation process that truly fits your institution’s mission. 📅 Thank you Study New York and our expert panel! 🎧 Listen now on Spotify, Apple Podcasts, or wherever you get your shows. 🔗 https://www.edupexperience.com/p/edupinternational/ #EdUpInternational #StudyNewYork #HigherEd #CredentialEvaluation #InternationalAdmissions #WES #AACRAO #Backlogs #StudyConsortia #InternationalStudents

    International Credential Evaluation Roundtable with Study New York Part 2
  6. 10/12/2025

    Inside International Credential Evaluations: Expert Insights from Study New York Part 1 of 2

    In this special Study New York edition of The EdUp International Podcast, we dive into one of the most technical — and often misunderstood — areas of international admissions: international credential evaluation. Host James Shafer moderates a thoughtful discussion with three higher ed experts: 🎓 Jennifer Kenyon – Executive Director of Global Engagement, SUNY Geneseo 🎓 Cynthia Yu – Associate Director of International Admissions, University at Buffalo 🎓 Freddy Cicchetti – Director of International Admissions, Long Island University Together, they share deep insights on how institutions evaluate academic records from around the world — and how these decisions impact international enrollment and student success. 💡 Topics covered in Part 1: The big question: Internal vs. External Credential Evaluations Pros and cons of each approach Building staff expertise. AACRAO Edge and other valuable tools Common challenges interpreting marks vs. credits Why consistency is key for institutional credibility 🎙️ Whether you’re from a large research university or a small community college, this conversation offers practical wisdom and policy-level clarity on how to design a credential evaluation process that truly fits your institution’s mission. 📅 Stay tuned next week for Part 2, where the panel continues the discussion! 🎧 Listen now on Spotify, Apple Podcasts, or wherever you get your shows. 🔗 https://www.edupexperience.com/p/edupinternational/ #EdUpInternational #StudyNewYork #HigherEd #CredentialEvaluation #InternationalAdmissions #WES #AACRAO #GlobalEducation #InternationalStudents

    Inside International Credential Evaluations: Expert Insights from Study New York Part 1 of 2
  7. 09/15/2025

    Touchpoints, Tech & Thought Leadership: Ben Waxman on Building Global Brands

    In this episode of EdUp International, we continue last-week’s conversation with Ben Waxman, CEO of INTEAD, who introduces a powerful new metaphor for international student recruitment: the metro map. Instead of a straight line from lead to admit, Ben encourages institutions to think of their campus as city central and their website as the main subway station—a hub of engagement and discovery for each prospect’s journey. Ben shares real-world examples of institutions building long-term global branding: Babson College through Babson Global University of Rhode Island, spotlighting its oceanography and marine science expertise in Korea University of North Texas, creatively engaging the local Vietnamese diaspora through community outreach He also dives into how to communicate with leadership–advocating for international opportunities using data and strategy, and into a discussion of the evolving landscape of tech education—where demand for tech graduates in programs like cybersecurity and data analytics will remain strong, AI or no AI. 💬 Can your institution inspire prospects to say:"Hmmm, I hadn’t thought about you before. Maybe I’ll visit a few more of those touchpoints and get to know you better." 🎧 Tune in now to explore how to build authentic engagement, manage upward with leadership, and stay the course in times of policy chaos. #EdUpInternational #GlobalEd #HigherEd #InternationalBranding #StudentJourney #EducationUSA #LeadershipStrategy

    Touchpoints, Tech & Thought Leadership: Ben Waxman on Building Global Brands
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About

Welcome to EdUp–International, America’s leading international education podcast! Join me, your host James Shafer, as we dive deep into the intricate world of international education alongside influential leaders and practitioners from higher education and beyond. We’ll explore pivotal themes in education abroad, international enrollment management, leadership, international student services and compliance, internationalization, and pedagogy and scholarship. Let's navigate together the complexities and nuances that shape our global learning landscape. Don't miss out – tune in now!