Practical and Positive Leadership

Monica May-Dunn

CEO of Arizona Escrow & Financial, Monica May-Dunn speaks to industry leaders to get their thoughts and advice on team management and what it takes to be a positive, successful leader.

  1. Sep 22

    Ep. 35 – Rethinking Employee Healthcare Costs with Brian Tschetter

    Rising healthcare costs can put serious pressure on a business, but employers may have more options than they realize. The first step is understanding where the money is actually going.In this episode of Practical & Positive Leadership, Monica May-Dunn sits down with Brian Tschetter of Arizona Benefit Consultants to talk about how employers can take a closer look at healthcare spending, identify unnecessary costs, and make smarter decisions about employee benefits. Brian shares practical ways to review claims, evaluate prescription costs, improve employee education, and work more effectively with benefits advisors.📌 What You’ll Learn in This Episode:✅ Why employers should look beyond annual insurance renewals✅ How prescription drug costs can significantly affect healthcare spending✅ Why reviewing your top prescription claims is a useful place to start✅ How second opinions can play a role in employee healthcare decisions✅ Why employees need ongoing education about benefits such as telehealth✅ How better information can help employers understand chronic and one-time claims✅ What every business owner should be asking their benefits consultantArizona Escrow and Financial is Arizona's trusted commercial escrow provider, offering expert guidance for businesses navigating complex transactions, including mergers & acquisitions, intellectual property transactions, e-commerce transactions, business sales, commercial escrow, custom escrow, and account servicing. Our team is committed to handling each transaction with professionalism, precision, and fiduciary care.📌 Arizona Escrow & Financial Corp📍 Serving Arizona since 1976🌐 Visit us: https://www.arizonaescrow.com📞 602.956.2629📧 Contact: info@arizonaescrow.com📱 Follow on LinkedIn: https://www.linkedin.com/company/arizona-escrow-&-financial-corporation/📷 Follow on Instagram: https://www.instagram.com/arizonaescrow/ⓕ Follow on Facebook: https://www.facebook.com/arizonaescrow/

  2. Aug 20

    Ep. 34 – Turning Strategy Into Results with Teri Hill

    trong strategy means very little if leaders cannot turn it into action. The real challenge is keeping people aligned, focused, and ready to adjust before momentum stalls.In this episode of Practical & Positive Leadership, Monica May-Dunn sits down with Teri Hill, executive advisor and founder of Hill Summit Consulting, to talk about strategy, decision-making, execution, and what leaders need to close the gap between plans and real outcomes. Teri explains that strategic initiatives often go off track at the beginning, when leaders have not asked the right questions, or midway, when teams lose alignment and momentum.📌 What You’ll Learn in This Episode:✅ Why strategic initiatives often stall before they reach the finish line✅ The questions leaders should ask before making high-stakes decisions✅ How Terry’s “READY” framework helps leaders evaluate readiness✅ Why alignment, metrics, structure, people, and culture must stay connected✅ How credibility becomes a non-negotiable leadership habit✅ Why culture is shaped by every leadership conversation and decision✅ How leaders can monitor progress and course-correct before things go off track Arizona Escrow and Financial is Arizona's trusted commercial escrow provider, offering expert guidance for businesses navigating complex transactions, including mergers & acquisitions, intellectual property transactions, e-commerce transactions, business sales, commercial escrow, custom escrow, and account servicing. Our team is committed to handling each transaction with professionalism, precision, and fiduciary care.📌 Arizona Escrow & Financial Corp📍 Serving Arizona since 1976🌐 Visit us: https://www.arizonaescrow.com📞 602.956.2629📧 Contact: info@arizonaescrow.com📱 Follow on LinkedIn: https://www.linkedin.com/company/arizona-escrow-&-financial-corporation/📷 Follow on Instagram: https://www.instagram.com/arizonaescrow/ⓕ Follow on Facebook: https://www.facebook.com/arizonaescrow/

  3. Jul 20

    Ep. 33 - Building a Firm Around Trust, Flexibility, and Service

    In this episode of Practical & Positive Leadership, Monica May-Dunn sits down with Alex Ramon, Managing Partner at Ramon Design Group, to talk about entrepreneurship, communication, and building a firm around trust, flexibility, and service. From leaving a 27-year corporate career to creating a culture where clients and team members feel supported, this conversation offers practical insight for business owners and leaders who want to grow without losing sight of relationships, communication, and the people behind the work. Tune in for practical leadership insights and real-world experience on building stronger client relationships, leading with trust, and creating systems that help teams and projects move forward with more clarity. Follow Alex Ramon on LinkedIn ⁠Follow Monica May-Dunn on LinkedIn

  4. Jun 22

    Ep. 32 - When Technology Exposes the Real Problem

    In this episode of Practical & Positive Leadership, Monica May-Dunn sits down with Marc Saries of Partner Systems to talk about the connection between IT, leadership, and business growth. From identifying the real issue behind technical problems to helping teams adapt as systems become more complex, this conversation offers practical insight for business owners and leaders trying to improve performance, reduce friction, and make better decisions under pressure. Tune in for practical leadership insights and real-world experience on building stronger systems, clearer communication, and more adaptable teams. Follow Marc Saries LinkedIn ⁠Follow Monica May-Dunn on LinkedIn

  5. May 13

    Ep. 31 - What Coaching Taught Me about Business Leadership

    Leading a growing business requires more than good ideas. It requires clear systems, adaptable leadership, and the ability to use technology without losing sight of the people doing the work. In this episode of Practical & Positive Leadership, Monica May-Dunn sits down with Merl Martin, Founder and CEO of Bennu Systems, to talk about leadership across education, athletics, and technology. From coaching teams and simplifying operations to understanding AI, automation, and the warning signs of disconnected systems, this conversation offers practical insight for business owners and leaders trying to grow with more clarity and less friction. 🎧 Tune in for practical leadership insights and real-world experience on building smarter systems, stronger teams, and more people-focused technology.

  6. Apr 21

    Ep. 30 - Leading through Burnout, Growth, and Real Responsibility

    Leading a caregiving team requires more than strong operations. It requires empathy, consistency, and the ability to support people doing emotionally demanding work every day. In this episode of Practical & Positive Leadership, Monica May-Dunn sits down with Kimberly Mitchell of Home With Help to talk about what it really takes to lead, support, and retain a large caregiving team. From communication and team culture to burnout prevention and leadership growth, this conversation offers practical insight for anyone managing people in high-responsibility environments. 🎧 Tune in for practical leadership insights and real-world experience from the front lines of caregiving.

  7. Mar 17

    Ep. 29 - Powerless to Powerful: Law Marketing that Works

    In this episode of Practical and Positive Leadership, Monica May Dunn sits down with Gary Johnson for a powerful conversation on what it really takes to market a law firm with intention, clarity, and results. From redefining what “marketing” actually means for attorneys, to breaking down the mindset shifts required to attract ideal clients, Gary shares a practical, no-fluff approach to building a thriving legal practice. He and Monica dive into: How to attract the right clients — not just more clients The biggest marketing mistakes attorneys make (and how to avoid them) Practical strategies to build trust, credibility, and authority in your market How to create sustainable growth without feeling salesy or inauthentic 🎧 Tune in for actionable insights on law firm marketing that actually works — and how to move from powerless to powerful in growing your practice.

  8. Feb 19

    Ep. 28 - Plan the Perfect Exit: How to Sell a Business

    🎙️ In this episode of Practical and Positive Leadership, Monica May Dunn sits down with Jennifer Armstrong — business broker and advisor with Transworld Business Advisors of Phoenix — for a clear-eyed conversation about what it takes to exit a business intentionally and successfully. From increasing a company’s value before it hits the market to navigating the emotional and financial complexities of selling, Jennifer offers smart, actionable guidance for business owners at any stage of the exit journey. 🎧 Tune in for practical tips, expert perspective, and empowering advice for any entrepreneur considering their next chapter.

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CEO of Arizona Escrow & Financial, Monica May-Dunn speaks to industry leaders to get their thoughts and advice on team management and what it takes to be a positive, successful leader.

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