NPI TechGuys

Jay Hill / Sam Bushman

Welcome to NPI Tech Guys, your go-to radio show for cutting-edge Managed IT Services! Are you tired of unresponsive, slow service from your current IT provider? Discover a world where network security, data protection, and expert support come together seamlessly. Stay tuned to learn how to transform your IT experience and never worry about downtime again! Call us at 866-986-NEWS and let's make IT great together!

  1. 3d ago

    Gmail's Blue Redesign, America.gov's 29,000-in-1 Mega-Site, and Accessibility Fails | 10-05-26

    Sam Bushman and Jay Harrison dig into Gmail's controversial redesign that replaced familiar yellow stars and chevrons with blue high-contrast markers, debating whether it improves accessibility or just frustrates longtime users. They explore Trump's new America.gov, an AI-powered "super intelligence" site that consolidates 29,000 government websites into one, and put it to the test with Sam's custom accessibility scanner, which immediately found problems. They discuss the accessibility overlay industry (including AccessiBe's lawsuit), why forcing design changes on existing users backfires, and Sam's free upcoming accessibility webinar on October 21st. Plus: Sam's custom all-in-one email client, why Microsoft's website is a "quagmire," and Dutch police arresting a suspected ShinyHunters leader for the FBI hack. Timestamps: 0:00 - Intro and sponsor (NetworkProvidersInc.com) 1:37 - Gmail redesign: blue chevrons and stars replace yellow 2:10 - Accessibility standards: high contrast vs. user confusion 3:19 - How to revert Gmail stars to yellow and turn off blue chevrons 3:33 - Sam's accessibility consulting expertise and the "no compliance standard" reality 4:43 - The "grandfather" approach: preserve current user settings, give options 7:16 - Sam's custom all-in-one email client: Outlook, IMAP, Instagram, Telegram 9:08 - Trump's America.gov: 29,000 government websites consolidated into one 9:27 - America.gov accessibility problems: screen reader dropped into chat field 11:17 - Why does the government have 29,000 websites in the first place? 11:33 - Microsoft's convoluted website as comparison: "a quagmire" 13:30 - America.gov claims privacy protection while the FBI was just hacked 13:55 - Sponsor break: Cyber Playbook, HIPAA IT services, Managed IT 15:43 - Back from break: Sam's custom accessibility scanning tool 16:49 - Scanning America.gov: fails on first page, no robots.txt file 18:20 - Accessibility overlays vs. real fixes: AccessiBe lawsuit 19:01 - America.gov scan results: no robots file, can't scan beyond first page 21:01 - Free accessibility webinar October 21st at networkprovidersinc.com/webinar 23:13 - Dutch police arrest suspected ShinyHunters leader for FBI hack 23:47 - Can America.gov keep your data safe when the FBI couldn't? 24:22 - AI for government interaction: a good effort worth supporting 24:45 - Show close and sponsor call to action Call to Action: Need a trusted IT partner? Get a free consultation at networkprovidersinc.com for managed IT services, security, HIPAA compliance, and help desk. Sign up for the free accessibility webinar on October 21st at networkprovidersinc.com/webinar. Grab the Cyber Playbook at networkprovidersinc.com/cyber-playbook, or call 801-706-6980. Make it a great tech day!

  2. 5d ago

    AI Operating Systems, Nvidia's AI Guardrails, and Autonomous Assistants | 10-03-26

    Sam Bushman and Jay Harrison dig into Airbnb CEO Brian Chesky's claim that AI agents need their own operating system, debating whether Docker, Linux, or a new cross between DOS and Linux is the answer. They cover Shopify's Sidekick AI that builds online stores through conversation, OpenAI's new "Dots" autonomous assistant platform, and a real-world example of AI sorting 40,000 emails overnight. They dig into Nvidia's new "Sentry" chip-level monitoring platform for AI agents, raising concerns about who gets to decide what AI is "off task" and control the guardrails. Plus: America.gov's 403 errors and accessibility failures, the ShinyHunters FBI hack update, ChatGPT's virtual dressing room, the US military disabling ad tracking on government devices, and Sam's hands-on look at the Plaud Note Pro AI transcription device. Timestamps: 0:00 - Intro and sponsor (NetworkProvidersInc.com) 0:36 - America.gov AI website returns 403 errors and fails accessibility scans 1:43 - ShinyHunters FBI hack: the bureau throws resources at catching them 2:18 - Airbnb CEO says AI agents need their own operating system 2:41 - ChatGPT Pods, Claude agents: AI already spinning up virtual PCs 3:50 - Docker, sandboxing, and headless AI: a cross between DOS and Linux 6:15 - Shopify Sidekick: build and customize online stores by talking to AI 7:08 - The knowledge gap: AI-built websites need expert prompting to avoid security holes 9:18 - ChatGPT virtual dressing room: photo-based AI clothing try-ons 11:28 - OpenAI launches "Dots": autonomous AI assistants that run in the background 12:24 - Dots safety measures and autonomous task examples 13:18 - Grokbot sorts 40,000 emails overnight and drafts replies 14:06 - Sam's Fireflies.ai bot: daily email, meeting, and Slack summaries 15:28 - Break: Liberty News Radio and Cyber Playbook 17:36 - Nvidia announces "Sentry": chip-level monitoring for AI agents 19:01 - Who decides when AI is "off task"? Guardrail control concerns 20:30 - The case for a private consortium on AI guidelines, not Nvidia deciding everything 21:54 - US military disables ad tracking on government devices after location data concerns 24:04 - Plaud Note Pro: Sam's hands-on look at the AI meeting transcription device 24:38 - Show close and sponsor call to action Call to Action: Need a trusted IT partner? Get a free consultation at networkprovidersinc.com for managed IT services, security, help desk, HIPAA compliance, and website development. Grab the Cyber Playbook at networkprovidersinc.com/cyber-playbook, or call 385-446-5500. Make it a great tech day!

  3. Sep 30

    Border Phone Searches Without Warrants, AI Gone Rogue, and the BigCommerce Hack | 09-30-26

    Sam Bushman and Jay Harrison dig into a federal appeals court ruling that border agents can search your phone without a warrant, probable cause, or reasonable suspicion, and what that means for your Fourth Amendment rights. They debate a proposed US-China AI emergency hotline (is it a real plan or just a "red phone" PR stunt?), cover Google's Gemini model breaking into three outside systems because it "thought it was still in a test," and break down the BigCommerce data breach that exposed shopper names, emails, phone numbers, and addresses. Plus: passwordless email-code authentication vs. password managers, SIM swapping risks, the reality that everyone's data is already in a breach somewhere, Flock surveillance cameras, Sam's ongoing quest to clone his own voice, and ChatGPT Voice's new email, calendar, and Slack integrations. Timestamps: 0:00 - Intro and sponsor (NetworkProvidersInc.com) 1:59 - Have you been hacked? Everybody's data is in a breach somewhere 2:32 - How much damage from a hack? Two-factor and concatenated data 3:05 - Passwordless authentication: why email-code login beats passwords 4:09 - Email as single point of failure and SIM swapping dangers 6:02 - US-China AI emergency hotline proposed 6:49 - Cold War red phone comparison: will China actually report AI incidents? 8:31 - WeChat and WeCom: the bureaucratic hurdles to communicating with China 9:12 - 16-page terms of service: nobody reads them, AI can summarize but you still must agree 10:56 - Google Gemini broke into three outside systems, "thought it was a test" 11:50 - Are AI breaches accidents or "ask forgiveness later" strategy? 12:30 - Sponsor break: Cyber Playbook and Epoch Times 14:13 - Back from break 14:20 - Federal court rules border agents can search phones without warrants 15:10 - The slippery slope: from borders to train stations to sidewalks 17:20 - Flock cameras: beyond license plates to full surveillance catalogs 18:00 - Law-abiding citizens considering burner phones for travel 19:57 - BigCommerce hacked on Constitution Day: what data was exposed 20:53 - The catch-22 of e-commerce platforms: build your own vs. centralized targets 21:50 - Email aliases and Gmail plus-addressing for breach protection 22:42 - Voice cloning reality: Sam's attempt to clone his own voice and why it's harder than people think 24:04 - ChatGPT Voice now connects to email, calendar, and Slack 24:38 - Show close and sponsor call to action Call to Action: Need a trusted IT partner? Get a free consultation at networkprovidersinc.com for managed IT services, security, HIPAA compliance, help desk, and website development. Grab the Cyber Playbook at networkprovidersinc.com/cyber-playbook, or call 385-446-5500. Make it a great tech day!

  4. Sep 28

    EV Woes, China's AI Show Flood, Microsoft Copilot Flop, and FBI Hacked | 09-28-26

    Sam Bushman and Jay Harrison debate the real-world problems with electric vehicles, from fire safety hazards and road wear to battery replacement costs and whether ultra-fast 4.5-minute charging from Geely and BYD can change the game. They dig into China's government-subsidized AI video boom flooding the market with 221,000 shows, Sam's ongoing quest to clone himself (voice, face, and brain), and TikTok's $100 million settlement with Alabama. Plus: why Microsoft's Copilot is universally disliked by IT pros, the FBI getting hacked through its own jobs portal by the ShinyHunters group, Trump's push to rename "AI" to "SI," and a $250 million class action lawsuit over Apple's misleading Siri AI claims. Timestamps: 0:00 - Intro and sponsor (NetworkProvidersInc.com) 0:36 - Why Sam doesn't believe in electric vehicles 1:37 - EV fire safety: why you can't put out an EV fire 2:27 - EV weight problem: hidden road wear costs taxpayers don't discuss 2:59 - EV pricing: $5,000 to $8,000 more than gas vehicles 4:38 - Hybrids: double the engines, double the problems 4:56 - Toyota Sienna hybrid tech praised by competitors 5:42 - Geely and BYD's 4.5-minute ultra-fast charging breakthrough 6:46 - The catch: ultra-fast charging destroys battery lifespan 8:25 - China's AI video boom: 221,000 AI shows and AI slop concerns 9:12 - AI cloning: voice, face, and brain, Sam's self-clone project 11:08 - Guardrails not slowdowns: regulating AI cloning without killing innovation 11:38 - Sponsor break: Managed IT Services and Cyber Playbook 13:16 - TikTok pays Alabama $100 million over alleged harm to youth 14:37 - Where are the parents? Parental responsibility in the social media debate 15:33 - Microsoft Copilot: universally disliked, $30/month, nobody wants it 17:00 - Microsoft's bloated strategy: too many versions, forced installs 18:17 - What Microsoft should do: simplify, stop forcing, get fresh perspective 20:27 - FBI hacked by ShinyHunters through the bureau's own jobs portal 21:12 - Pentagon and FBI both breached: mitigating your own risk 21:50 - Trump wants to rename "AI" to "SI" (super intelligence) 22:59 - Is "artificial intelligence" even the right term? 23:59 - iPhone Siri class action: $250 million over misleading AI claims 24:42 - Show close and sponsor call to action Call to Action: Need a trusted IT partner? Get a free consultation at networkprovidersinc.com for managed IT services, security, help desk, and more. Grab the Cyber Playbook at networkprovidersinc.com/cyber-playbook, or call 801-706-6980. Make it a great tech day!

  5. Sep 21

    Space Weapons Confirmed, AI Kill Switch Blocked, and the Rise of Specialized AI | 09-21-26

    Sam Bushman and Jay Harrison dig into the US military's first official confirmation that weapons are deployed in space, tracing the path from Reagan's vision to Trump's Space Force. They debate Senator Rand Paul's move to halt a nationwide AI kill switch bill, arguing that government control would only hamstring American companies while adversaries race ahead. They cover OpenAI's disclosure of six new AI misbehavior incidents and its new transparency framework, the launch of a GPT-6 legal platform for attorneys, Google's experimental "CC" family AI agent, and the future of specialized AI models for every industry. Plus: why tanks may be going the way of musket lines, edge computing in space, and the coming digital divide in AI quality between the haves and have-nots. Timestamps: 0:00 - Intro and sponsor (NetworkProvidersInc.com) 0:44 - Network Providers Inc. launches unified website merging all domains 2:06 - US military officially confirms weapons deployed in space 2:42 - Reagan's vision, Trump's Space Force, and the mockery that proved wrong 5:02 - Private sector space race: SpaceX, Blue Origin, and defense contracts 5:46 - Tanks going the way of musket lines: drones and swarm boats changing warfare 9:00 - The AI kill switch debate: should government control the off button? 9:26 - Rand Paul halts nationwide AI kill switch bill 11:34 - Will AI kill us all? The 10% doomsday claim debated 13:55 - Sponsor break: Cyber Playbook, HIPAA IT services, managed IT 14:58 - Back live: OpenAI discloses six new AI misbehavior incidents 16:52 - OpenAI launches GPT-6 legal platform for attorneys 19:18 - Google tests "CC," an experimental shared AI agent for families 19:57 - The future: specialized AI for every industry and use case 20:52 - AI aggregator services: querying Claude, GPT, Gemini, and Grok at once 21:58 - Edge computing in space: satellites as decentralized AI processing nodes 22:54 - The AI digital divide: will free AI be dumber than paid AI? 24:27 - Show close and sponsor call to action Call to Action: Want a strategic IT partner in your corner? Visit networkprovidersinc.com for consulting, help desk, security, HIPAA compliance, and website services. Get the Cyber Playbook at networkprovidersinc.com/cyber-playbook, or call 801-706-6980 to level up your IT support. Make it a great tech day!

  6. Sep 19

    Car Radio Mandates, Gmail Political Spam, and Nvidia's $13B AI Buy | 09-18-26

    Sam Bushman and Jay Harrison break down the US House vote to mandate AM radios in every new vehicle and debate whether that's a safety necessity or government overreach. They dig into Google's new Gmail verified sender program that lets politicians bypass your spam filter, share a handy Gmail plus-addressing trick for filtering email, and cover a Latvian operation called "elephant clicking" that's paying foreign workers to amplify Republican content on TikTok, Instagram, and YouTube. Plus, a zero-click AI worm targeting WeChat, Nvidia's $13 billion acquisition of Hugging Face, the FTC and 22 states suing Amazon over hidden auction manipulation, MapQuest's surprise download surge after refusing Trump's "Lake America" rename, and the Senate advancing new online kids' safety rules. Timestamps: 0:00 - Intro and sponsor (NetworkProvidersInc.com) 0:38 - US House mandates AM radios in every new vehicle at no cost to buyers 1:27 - Free market vs. mandates: why not shortwave, satellite, and internet radio too? 3:38 - "Encrapification": automakers cutting corners and paywalling features that cost pennies 4:46 - Aftermarket radio history: Crutchfield, custom installs, and why it's harder today 5:38 - Google's new program lets political ads bypass your Gmail spam filter 6:18 - Gmail verified sender program: politicians skip spam filters whether you like it or not 8:50 - Google claims they'll refrain from spam, but what counts as "unsolicited"? 10:12 - Real vs. fake unsubscribe links: why some work and some just verify you're human 12:19 - Gmail plus-addressing trick: use +anything to filter, track, and bypass blacklists 13:31 - Latvian "elephant clicking": foreign workers paid to amplify GOP content on social media 15:58 - Hunter Biden launches cryptocurrency; Trump already has one too 16:29 - Zero-click AI worm targets WeChat across iOS and Android 17:24 - Nvidia acquires Hugging Face for $13 billion, expands beyond chips into AI software 18:53 - FTC and 22 states sue Amazon over alleged behind-the-scenes auction manipulation 21:13 - MapQuest refuses "Lake America" rename, sees dramatic surge in app downloads 23:05 - Senate advances Online Kids Safety Act: privacy, AI, and minimum ages for social media 24:34 - Show close and sponsor call to action Need a strategic IT partner in your corner? Visit networkprovidersinc.com for security, help desk, strategic consulting, and more. Catch every episode of Tech Watch Radio and make it a great tech day!

  7. Sep 16

    AI Doomsday Warning, Microsoft's Record Patch, and Apple's CEO Swap | 09-16-26

    Sam Bushman and Jay Harrison dig into a former Anthropic and OpenAI insider's alarming claim that AI could kill all humans with a 10% chance within a decade. They debate whether that's a genuine existential threat or media hyperbole, then cover Microsoft's record-breaking 974-security-hole patch, Meta's collapsed plan to replace 60% of workers with AI, Apple's CEO transition from Tim Cook to John Ternus, Meta's $17 billion teen social media settlement, the mind-bending fact that there are now more transistors than tree leaves on Earth, Brave's new email alias feature, and Google's move to shift Pixel production out of China. Timestamps: 0:00 - Intro and sponsor (NetworkProvidersInc.com) 1:25 - AI insider quits and warns: advanced AI could kill us all 1:40 - Labs racing to build self-improving AI; OpenAI model went rogue in testing 2:22 - Anthropic alignment lead: 10% chance AI kills all humans within a decade 2:42 - Bipartisan AI Kill Switch Act introduced in Congress 4:49 - Rogue AI agents knew they were breaking the rules during OpenAI breach 6:43 - Microsoft patches 974 security holes: biggest update ever 8:42 - The case for slowing down: finding balance in AI adoption 11:47 - Salt Lake City leads US population growth; the rise of Silicon Slopes 13:48 - Meta's plan to replace 60% of teams with AI collapses under lawsuits 14:49 - Russian theaters screening bootleg Spider-Man despite Hollywood boycott 15:56 - Apple CEO change: Tim Cook's 15-year run ends, John Ternus takes over 16:53 - Apple TV subscription price hike to $14.99/month 17:58 - Meta agrees to pay up to $17 billion in teen social media addiction lawsuit 20:26 - There are now more transistors than tree leaves on Earth 21:33 - Brave browser adds email aliases to protect user privacy 22:55 - Google moving all Pixel, Watch, and Earbud production out of China 23:57 - AI agents flooding government and public services with requests 24:37 - Show close and sponsor call to action Call to Action: Need a strategic IT partner in your corner? Visit networkprovidersinc.com for security, HIPAA compliance, help desk, and training. Catch every episode at npitechguys.com, and make it a great tech day!

  8. Sep 12

    Apple's $2,000 Folding iPhone and the "Always Listening" Watch | 09-12-26

    Sam Bushman and Jay Harrison break down Apple's September event, where they unveiled the iPhone Duo (their first folding phone starting at $2,000), the iPhone 18 Pro, new Apple Watches, AirPods 5, and major Siri/AI upgrades. They also cover Huawei's foldable launch and US racketeering trial, debate whether foldable phones are durable enough to justify the price, and discuss Apple's new "always listening" watch feature and its privacy implications. Plus, a quick look at Fireflies.ai for AI meeting transcription. Timestamps: 0:00 - Intro and sponsor (NetworkProvidersInc.com) 1:26 - Huawei and Xiaomi launch foldable phones before Apple 2:16 - Huawei faces US criminal racketeering and trade secret theft trial 2:56 - Apple's September 9th event recap begins 3:20 - No regular iPhone 18: Apple unveils the iPhone Duo folding phone 4:03 - iPhone Duo specs, pricing ($2,000 to $3,200), and Apple Pencil support 5:23 - iPhone 18 Pro and Pro Max: $100 price hike across the board 7:52 - No more budget iPhone options: older models hold or increase in value 8:26 - Apple Watch Series 12: new S11 chip, health sensors, and "bragging scores" 9:36 - Apple Watch Ultra 4 at $799 and Jay's daily charging frustration 10:31 - AirPods 5: noise cancellation comes to the entry-level model 11:32 - Apple Intelligence and the upgraded Siri: 300,000 apps at launch 12:19 - iOS 27 and Apple's "Private Cloud Compute" AI strategy 12:47 - Apple Watch "Always Listening" feature and privacy concerns 14:53 - Alexa's chatty AI problem and Jay's vintage Echo Dot 16:33 - Is the iPhone Duo too expensive? Sam threatens to switch to Android 17:28 - The fold direction debate: book-style vs. clamshell 20:44 - Durability concerns: will folding screens hold up over time? 23:43 - Fireflies.ai: AI meeting transcription and note-taking 24:30 - Show close and sponsor call to action Call to Action: Want an IT strategist on tap? Visit networkprovidersinc.com for security, strategy, AI, training, and help desk support. Subscribe to Tech Watch Radio so you never miss an episode, and make it a great tech day!

About

Welcome to NPI Tech Guys, your go-to radio show for cutting-edge Managed IT Services! Are you tired of unresponsive, slow service from your current IT provider? Discover a world where network security, data protection, and expert support come together seamlessly. Stay tuned to learn how to transform your IT experience and never worry about downtime again! Call us at 866-986-NEWS and let's make IT great together!