Institute of Regulation's Podcast

Institute of Regulation

Welcome to The Regulation Podcast – helping you to understand what regulation is all about, what it’s for and why it matters to you, to businesses, to organisations and to everyone.  Listen to this new podcast show from the Institute of Regulation, packed full of insightful interviews with regulation leaders and experts and some energetic discussions on many aspects of regulatory theory and practice. 

  1. 6d ago

    Episode Podcast 42: Oversight Regulation

    In this episode of the Institute of Regulation podcast, host Marcial Boo explores the concept of oversight regulation with Monisha Shah, Chair of the Legal Services Board (LSB), and Alan Clamp, Chief Executive of the Professional Standards Authority (PSA). Oversight regulation regulates regulators, assessing the effectiveness of frontline regulators and helping to ensure they work well and act in the public interest. The discussion highlights how the UK's leading oversight regulators, the PSA oversees health and social care regulators, while the LSB oversees legal services regulators in England and Wales. Both aim to improve regulatory performance, protect consumers, and strengthen public confidence in regulatory systems. Alan Clamp explains the PSA’s “Right-Touch Regulation” approach, which emphasises proportionate, risk-based interventions, using the least regulation necessary to achieve desired outcomes. He argues that good regulators understand risk, rely more on guidance and engagement than enforcement, and focus on preventing harm rather than responding after it has occurred. Monisha Shah describes the LSB’s performance assessment framework, which evaluates regulators’ leadership, regulatory approach, and operational effectiveness. She stresses that oversight should support improvement while reserving formal powers for situations involving serious consumer harm or persistent regulatory failings. They conclude that oversight regulation provides valuable independent scrutiny, encourages consistency, and enables regulators to identify common risks and opportunities. However, they acknowledge their limitations, including complex governance arrangements and restricted powers. Looking ahead, both emphasise the importance of collaboration, data sharing, investment in skills and technology, and developing regulatory approaches capable of addressing emerging challenges such as artificial intelligence.

  2. Jun 30

    Episode 40: Baroness Dianne Hayter - Inside the House of Lords Report on Regulation and Economic Growth

    The 40th episode of the Regulation Podcast marks an important milestone for the Institute of Regulation. This month, Marcial Boo speaks with Baroness Dianne Hayter about the recently published House of Lords Industry and Regulators Committee report she oversaw on how regulation affects UK economic growth. This episode continues our commitment to bringing timely discussions with front‑line decision‑makers, leading professionals, and sector experts. Drawing on her strong consumer‑focused background, Baroness Hayter explores how regulation can both enable and constrain growth. Effective regulation, she notes, builds trust, stability, and market confidence, while slow or outdated processes risk holding back innovation and investment. Her report argues that the government plays a crucial role in shaping outcomes by setting clear priorities, updating outdated laws, and providing political backing so regulators can take proportionate risks without fear of criticism when issues arise. The conversation also highlights the need for regulators to improve performance by working more collaboratively, speeding up decision-making, using technology more effectively, and simplifying processes for businesses. Hayter criticises narrow policy measures like administrative cost reduction targets for focusing on paperwork rather than real compliance burdens. She stresses that regulators must remain independent but more consistently focused on end users—consumers, patients, and citizens—rather than just the industries they oversee. Overall, UK regulation is seen as strong and respected, but in need of better coordination, clearer direction, and a sharper focus on public benefit to remain effective.

  3. Mar 27

    Episode 37: How to Chair a Regulator

    We’re pleased to look back on International Women’s Day by spotlighting two outstanding women Chairs in our latest podcast episode: Jo Clift and Helen Phillips. In this conversation, Institute Chair Marcial Boo explores what it takes to lead a regulatory body, drawing on Jo’s experience at the General Osteopathic Council and Helen’s leadership of both the General Dental Council and the Chartered Insurance Institute.  The podcast guests explain that, for them, good regulation is proportionate, risk‑based, and consistent, but that really effective regulation also involves fostering high professional pride and standards, which can often protect the public more than rules alone, and clear communication with all stakeholders. The chairs of regulators have four key responsibilities: Strategy, so there is a shared understanding of outcomes, not just activities.  Scrutiny, so there is oversight of key indicators, but without Boards drowning in detail.  Stakeholders, to bring a real focus on the regulated community and those they serve.Culture, with Boards modelling the regulator's values.Both speakers recognise the importance of trust, which is a relational, not procedural, quality. To build trust, Chairs, Boards and executives must invest time in getting to know each other, with clear roles and boundaries. High levels of trust between executives and non-executives leads to more efficient and effective performance overall. In sum, good regulator chairs need a blend of strategic leadership, relationship building and an understanding of public accountability. Regulator chairs need to accept a degree of public exposure too, with political and media scrutiny for difficult decisions, and an ability to have calm, adult-to-adult dialogues with those being regulated, as well as with ministers and members of the public.  Keywords: regulatory leadership, chairing a regulator, board governance, strategic leadership, public accountability, executive–non‑executive relationships, board culture, organisational values

Ratings & Reviews

3
out of 5
4 Ratings

About

Welcome to The Regulation Podcast – helping you to understand what regulation is all about, what it’s for and why it matters to you, to businesses, to organisations and to everyone.  Listen to this new podcast show from the Institute of Regulation, packed full of insightful interviews with regulation leaders and experts and some energetic discussions on many aspects of regulatory theory and practice. 

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