The People Work Podcast: Creating workplaces with fewer people problems and better bottom lines

Shane Jacob
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In The How People Work Podcast, Shane Jacob breaks down why people problems show up at work and what to do about them so performance actually improves. If you’ve ever walked away from a conversation and thought, “That didn’t fix anything,” this is for you. If the same issue keeps coming back, there’s a reason. This will show you what’s happening and how to handle it so the work actually changes. Most teams don’t struggle because people are incapable. They struggle because performance isn’t being addressed in a way that leads to change. A problem shows up, a conversation happens, and the work stays the same. So the issue comes back again. That costs time, money, and results. This podcast is about fixing that. Shane teaches a practical way to handle people and performance that separates the person from their behavior so you can address the work clearly and directly. When that changes, conversations lead to better work, accountability becomes consistent, and teams produce more without constant management. If you’re a business owner, executive, or team leader dealing with performance issues, conflict, or inconsistency, this podcast will show you a better way to handle it. Fewer people problems. Better results. Learn more at https://www.shanejacob.com/

  1. 14h ago

    5 Results of The Worth Work System

    Every leader wants better results. More trust. Better accountability. Higher productivity. In this episode, Shane Jacob explains why those results begin with changing what people believe, not simply changing what they do. Learn why the Worth Work System creates stronger teams, happier people, and workplaces where better performance becomes the natural result.

    5 Results of The Worth Work System

  2. Jul 24

    Why Your Team Doesn't Trust You in 3 Seconds (and What Horses Taught Me About Fixing It)

    Trust is built faster than most leaders realize. In this episode, Shane Jacob shares what horses taught him about human behavior, why employees stop speaking up, and how the Worth Work System helps leaders build teams with more trust, ownership, and better performance.

    Why Your Team Doesn't Trust You in 3 Seconds (and What Horses Taught Me About Fixing It)

  3. Jul 16

    The Two Seconds That Decide Whether Your Employee Trusts You

    When someone on your team makes a mistake, what happens inside your mind before you respond? In this episode, Shane Jacob shares a real example of implementing The Worth Work System and explains why leaders must protect the person before they judge the work. Learn the three-step process: Recognize. Separate. Protect. Because accountability works better when people trust their value is not on trial.

    The Two Seconds That Decide Whether Your Employee Trusts You

  4. Jul 10

    The Separation Skill: Fix Behavior Without Triggering Your Employees

    Why does feedback turn into conflict? In this episode, Shane Jacob explains the Separation Skill: how to separate behavior from worth. Learn how leaders can fix behavior, maintain accountability, and avoid turning every correction into a people problem. Judge the work. Protect the person.

    The Separation Skill: Fix Behavior Without Triggering Your Employees

  5. Jul 2

    Doing the Opposite of What We Are Taught to Get the Best From Your Team

    People don’t shut down because of feedback. They shut down when a mistake feels personal. Shane explains how trust and performance change when leaders separate the work from the person What you'll discover: 3 takeaways that you can implement immediately to improve your teams attitudeWhy trying to make everyone "equal in power" doesn't actually build trustThe difference between judging someone's work and judging who they are

    Doing the Opposite of What We Are Taught to Get the Best From Your Team

  6. Jun 26

    Why Judge the Work, Protect the Person Stops Working And What to Do When It Does

    You know the system. You use the words. So why isn't it working? In this episode, Shane Jacob explains why Judge the Work, Protect the Person fails and it has nothing to do with what you say. It has everything to do with what you believe when things go wrong. He gives you a three-step process to catch your thinking before it costs you the trust you've been building. Worth listening to if your team is still getting defensive even when you're trying to do it right.

    Why Judge the Work, Protect the Person Stops Working And What to Do When It Does

  7. Jun 18

    The Top 3 Steps to Create Trust in the Workplace

    Trust is not built when things are going well. Trust is built when mistakes happen. In this episode, Shane shares three practical ways to implement the Worth Work System so people focus less on protecting themselves and more on improving the work. WHAT YOU'LL DISCOVER • Why people often focus on themselves instead of the problem • Three practical ways to create trust during correction • How to judge the work without attacking the person

    The Top 3 Steps to Create Trust in the Workplace

  8. Jun 11

    The Top 4 Solutions To People Problems In The Workplace

    Employees who care more. Less defensiveness. More ownership. Less conflict. In this episode, Shane Jacob explains why he created the Worth Work System and the four business results it was designed to produce. Learn how separating a person's worth from their work can improve accountability, communication, and performance.

    The Top 4 Solutions To People Problems In The Workplace
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In The How People Work Podcast, Shane Jacob breaks down why people problems show up at work and what to do about them so performance actually improves. If you’ve ever walked away from a conversation and thought, “That didn’t fix anything,” this is for you. If the same issue keeps coming back, there’s a reason. This will show you what’s happening and how to handle it so the work actually changes. Most teams don’t struggle because people are incapable. They struggle because performance isn’t being addressed in a way that leads to change. A problem shows up, a conversation happens, and the work stays the same. So the issue comes back again. That costs time, money, and results. This podcast is about fixing that. Shane teaches a practical way to handle people and performance that separates the person from their behavior so you can address the work clearly and directly. When that changes, conversations lead to better work, accountability becomes consistent, and teams produce more without constant management. If you’re a business owner, executive, or team leader dealing with performance issues, conflict, or inconsistency, this podcast will show you a better way to handle it. Fewer people problems. Better results. Learn more at https://www.shanejacob.com/

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