The DSO Hygienist Podcast

Christine Diehl

 DSOs are built on numbers, but they are run by people. The DSO Hygienist pulls back the curtain on what's really happening inside today's dental organizations, with conversations that go deeper than the metrics. Christine Diehl, BGS, RDH, talks with executives, clinicians, entrepreneurs, and industry experts about leadership, culture, acquisitions, technology, and what separates the organizations that thrive from the ones that just survive 

  1. Aug 24

    What most Dental Leaders misunderstand about AI adoption

    https://www.linkedin.com/in/dr-sonia-szamocki/ Dr Sonia Szamocki is the CEO of 01Health, which helps dental offices and DSOs drive new revenue through specialty care, including orthodontics and sleep. She trained as a doctor at Oxford and worked as an ER doctor before moving to the Boston Consulting Group, helping advice transformations in healthcare, then helped build a digital health company that became the world’s largest medical device app for hemophilia patients. She founded 32Co in 2022 (now 01Health) on a single conviction: the bottleneck to healthcare isn’t cost, it’s access. Specialists are concentrated in a handful of postcodes; patients aren’t. 01Health is the platform that fixes it, giving everyday practices the clinical protocols, specialist oversight, AI tooling and patient acquisition to deliver specialist care in-chair, today across orthodontics (32Co) and sleep medicine (Aerox), with more specialties in build. Backed by Balderton Capital, the company has raised $25M to date. Sonia is one of the first to make the case that the hygienist, the person who sees the patient most often and for longest, is the most underused growth lever in dentistry, and to build the tools and incentives to unlock it. As a former BCG consultant advising organizations on technology strategy, and as a founder building AI infrastructure inside a clinical environment, Sonia has seen both sides of the coin. Sonia has featured in: Dentistry Magazine, Dental Leaders Podcast, Dentistry Uncensored Podcast  @thedsohygienist "Like" and "Subscribe" https://thedsohygienist.buzzsprout.com Follow me on LinkedIn:  https://www.linkedin.com/in/christine-diehl-rdh/ music credit:  "Seize the Day" by Andrey Rossi https://thedsohygienist.com

    What most Dental Leaders misunderstand about AI adoption
  2. Jun 1

    DSO Due Diligence: The Tech Deal Breakers

    In this episode, Mike Huffaker breaks down why technology infrastructure has become one of the most heavily scrutinized areas of private equity due diligence in today’s DSO market. As buyers look beyond production numbers and EBITDA, they’re evaluating whether a DSO’s systems can scale, integrate, protect patient data, and support long-term growth. Mike shares the most common technology gaps that trigger concern during the sale process, how outdated systems can impact valuation, and the framework DSO leaders can use to identify hidden risks before they become costly negotiation points. From cybersecurity and reporting capabilities to operational efficiency and scalability, this conversation gives dental leaders a practical look at what private equity firms are really evaluating behind the scenes. If you’re preparing for growth, recapitalization, or a future exit, this episode offers insight into how the right technology strategy can strengthen both operational performance and enterprise value. Mike Huffaker is the Chief Revenue Officer for Planet DDS. With a remarkable track record, he spearheads both the sales and marketing divisions of this rapidly growing dental software solutions company. Huffaker brings invaluable insights into evolving trends in the dental industry. During his tenure, the company has achieved significant milestones, now proudly serving over 13,000 dental practices, including many large DSOs and emerging groups.  @thedsohygienist "Like" and "Subscribe" https://thedsohygienist.buzzsprout.com Follow me on LinkedIn:  https://www.linkedin.com/in/christine-diehl-rdh/ music credit:  "Seize the Day" by Andrey Rossi https://thedsohygienist.com

    DSO Due Diligence: The Tech Deal Breakers

Ratings & Reviews

5
out of 5
6 Ratings

About

 DSOs are built on numbers, but they are run by people. The DSO Hygienist pulls back the curtain on what's really happening inside today's dental organizations, with conversations that go deeper than the metrics. Christine Diehl, BGS, RDH, talks with executives, clinicians, entrepreneurs, and industry experts about leadership, culture, acquisitions, technology, and what separates the organizations that thrive from the ones that just survive