Shutters & Blinds with Mark Duwell

S:CRAFT

Welcome to "Shutters & Blinds with Mark Duwell," a straightforward and informative podcast focusing on the world of high-quality window treatments. Mark, the training manager at S:CRAFT, brings his hands-on experience and knowledge directly to you, offering valuable insights into the shutters and blinds industry.

  1. Aug 5

    Choosing Shutter Materials Is Easier Than You Think

    Mark sits down with Kev to discuss how partners should choose the right shutter material for every job. They explore the key factors to consider, the differences between each material, and how to match the best option to the customer’s needs, style, and space. With practical advice and expert insight, they show that choosing the correct shutter material is easier than you might think.

  2. Jun 9

    Why Solar Shading Matters - Featuring Dr Zoe De Grussa

    In this episode of Shutters and Blinds with Mark Duwell, we’re joined by Dr Zoe De Grussa to explore why solar shading matters and how shutters and blinds can help improve comfort, manage heat, and create more efficient homes.

  3. May 19

    Summertime! - Featuring BDM Kevin Statham

    In this summer-focused episode, Mark Duwell sits down with Kevin Statham to discuss how trade partners can make the most of the warmer months when selling shutters and blinds. They share practical tips and best practices to help you spot seasonal opportunities, understand what customers are looking for during summer, and position the right products for different rooms and needs. From managing customer conversations to highlighting key benefits such as light control, privacy, ventilation and style, this episode is packed with useful advice to help you stay confident and make the most of the summer sales period.

  4. Mar 24

    Introducing Hawaii and Tonga: What You Need to Know

    In this episode, Mark and Jon uncover the thinking behind Hawaii and Tonga, two brand new shutter ranges built from real trade insight. Learn what makes each range unique and where they work best.

  5. Feb 10

    Sale and Survey Masterclass Featuring Kevin Statham

    Mark and Kevin Statham share practical tips on getting sales and surveys right, helping you avoid common mistakes from first visit to final install.

  6. Jan 20

    Let’s Start with the Basics

    Season 3 kicks off with Mark and Crisle covering the basics of shutters, from features and thermal efficiency to avoiding common mistakes. A practical, expert-led episode focused on getting it right from the start.

    Let’s Start with the Basics

  7. 11/04/2025

    Louvre Talk - Featuring Jon Brown

    Mark chats with Jon Brown, S:CRAFT’s new Operations Director. They talk about Jon’s new role, share a few stories from behind the scenes, and look ahead at what’s coming next for S:CRAFT.

  8. 08/12/2025

    Measuring Your Business – Featuring Adam Rolph

    In this episode, Mark is joined by Adam Rolph, our Business Development Manager for the Central West region, to uncover what it really means to measure your business. They discuss why tracking performance matters for trade partners, the key metrics to focus on, and how to use data to make informed decisions. Expect practical tips, tried-and-tested tools, and straightforward guidance to help you monitor growth and spot opportunities. If you’re ready to sharpen your strategy and take your business to the next level, this is a must-listen.

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Welcome to "Shutters & Blinds with Mark Duwell," a straightforward and informative podcast focusing on the world of high-quality window treatments. Mark, the training manager at S:CRAFT, brings his hands-on experience and knowledge directly to you, offering valuable insights into the shutters and blinds industry.

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