The Connected Podcast

Alan Demers and Stephen Applebaum
  • 5.0 (2)
  • Business
  • Updated Daily

Co-curated by Alan Demers and Stephen Applebaum, The Connected Podcast is a daily scan of all the happenings in the world of Insurance & InsurTech News.

  1. 13h ago

    100 Million Americans Are Under a Heat Dome: Protect Your Home From Extreme Heat in 2026

    The Connected Podcast - News and Events in the Insurance Ecosystem The Connected Podcast - News and Events in the Insurance Ecosystem Join us in the latest episode of The Connected Podcast, where we delve into pressing news and pivotal events shaping the insurance ecosystem. This episode kicks off with a critical weather update from the United States, as a record-breaking heat wave, fueled by a heat dome, affects over 100 million people across the Mountain West and Upper Midwest. The heat is expected to migrate eastward, casting a shadow over the Southeast with similarly intense conditions. Meanwhile, the automotive industry braces for potential upheaval due to impending changes in trade policy. The expiration of the Section 122 import surcharge and ongoing USMCA negotiations could lead to significant shifts in auto content rules, impacting the tariff treatment of vital imported auto parts. In cybersecurity news, AssuranceAmerica, an auto insurance provider, has experienced a major data breach, affecting nearly 7 million individuals and exposing sensitive personal information. The breach, discovered after an attack on the company’s IT environment in March, prompted notifications to those impacted starting June 15. Financially, The Allstate Corporation reports substantial catastrophe losses in June and the second quarter. These losses spotlight the growing challenges insurers face due to the increasing frequency and severity of weather-related events. Moreover, in Harris County, Texas, the revision of outdated federal flood maps post-Hurricane Harvey now places an additional 170,000 properties within high-risk flood zones, necessitating homeowners to secure insurance. This raises concerns about similar updates in other regions, as climate change continues to redefine weather patterns and risks. The episode also explores a lawsuit linking GEICO and LexisNexis to identity theft allegations. Filed in July 2026, a consumer claims her identity was fraudulently used to set up a GEICO auto policy, leading to over $95,000 in false claims. This case underscores the crucial role of accurate data in risk assessment and insurance premium settings. We then turn to a groundbreaking report by the Artificial Intelligence Underwriting Company, which reveals that over 90% of insurers' AI-related exposures are embedded within traditional policies not initially designed to account for such technology. This presents potential blind spots, especially in sectors like cyber and commercial liability, posing unforeseen liabilities for insurers. Another highlight is the launch of Liberate's Voice First Notice of Loss Accelerator for Guidewire ClaimCenter, an AI-driven tool designed to optimize the claims intake process, enhancing both customer experience and operational efficiency. The episode also delves into the burgeoning self-driving car market's impact on insurance. Though automakers promise enticing insurance discounts, current technology mandates human involvement, rendering discounts uncertain. The discussion advises consumers and insurers alike to manage expectations as market dynamics evolve. Finally, we spotlight exciting developments such as Cover Genius raising $100 million from Vista Credit Partners, elevating its valuation to $1.9 billion. This funding will enhance their B2B2C platform, reinforce partnerships with digital allies, and advance AI-driven product and claims systems. In alignment with industry trends, General Motors has patented an innovative in-vehicle system to collect and disseminate data post-collision, promising to revolutionize collision response and insurance information exchange. Additionally, mark your calendars for an upcoming webinar hosted by InsurTech NY and Samsung on July 23, 2026, focusing on the auto insurance segment's challenges, specifically managing underperforming portfolios. Join the discussion on loss trends, claims processes, and workflow enhancements to gain valuable insights. Tune in to The Connected Podcast for these stories and more, uncovering the shifts and trends reshaping the insurance world in real-time. Links: 100 Million Americans Are Under a Heat Dome: Protect Your Home From Extreme Heat in 2026 USMCA Talks and Tariff Expiration Converge Next Week With Collision Parts Pricing in Play - Autobody News AssuranceAmerica auto insurance data breach hits nearly 7M people June 2026 Monthly Release FEMA Just Redrew the Map: Is Your House Now in a Flood Zone? Consumer claims GEICO, LexisNexis mishandled disputed claims data Insurers face hidden AI liability as agent risks multiply | Liberate Launches Voice FNOL Accelerator on Guidewire Marketplace Self-Driving Cars Could Fail to Make Auto Insurance Cheaper Insurtech Cover Genius raises $100 mn at $1.9 bn valuation to expand embedded protection GM patent describes system that would collect driver insurance, vehicle information post-collision Auto Claims Under Pressure | Samsung & ITNY Webinar

  2. 1d ago

    Insurance's own worst enemy: the professionals getting paid to train their replacements

    In the latest episode of The Connected Podcast, the team explores notable developments in the insurance industry, focusing on the interplay between human expertise and artificial intelligence (AI), legal challenges involving AI, and shifts in the insurance market.The segment begins by discussing how professionals like underwriters, actuaries, and claims specialists are teaching AI systems to handle tasks traditionally completed by humans. Companies like Silicon Valley's Mercor are hiring seasoned professionals to enhance AI capabilities in risk assessment and claims processing, potentially making some human roles obsolete once AI systems gain proficiency. The podcast also highlights a lawsuit against Meta by 26 employees, challenging the use of AI in determining layoffs, with claims that the algorithm failed to account for those on medical or family leave. This legal battle underscores potential pitfalls when applying AI in human resource scenarios.In market news, Marsh retains its top position as the world's leading insurance broker, reporting nearly $27 billion in revenue for 2025, marking its 16th consecutive year at the top. Meanwhile, Brown & Brown climbs to fifth place with a $1 billion revenue increase. Progressive, on the other hand, reports an increase in second-quarter profits driven by strong demand for personal auto insurance, despite a slight dip in share prices due to a rising combined ratio. These discussions illustrate the complex relationship between AI and human expertise, along with evolving market dynamics, offering listeners a lens into the current state and future trajectories of the insurance industry. In this segment of The Connected Podcast on insurance news and events, the discussion begins with how technology is transforming the insurance industry, particularly through earthquake sensors. These sensors, traditionally used for detecting seismic activity, are now providing critical early warnings for natural disasters. Highlighted are Google's innovative use of smartphones as seismic sensors in nearly 100 countries, allowing phones to detect earthquake waves and send crucial alerts for early evacuation. This technology not only saves lives but also offers insurance companies new ways to assess and mitigate risk associated with natural disasters.The podcast then shifts to Insurity's expansion in the insurance sector through its partnership with Myridius. This alliance enriches Insurity's cloud-based platform, enhancing services like regulatory compliance and operational tools such as ClaimsXPress and SpatialKey. The partnership is essential for insurers navigating complex implementations and achieving operational excellence in a competitive market. Finally, the podcast explores a unique partnership between Foxen and Healthy Paws, reflecting a trend where lifestyle and insurance intersect. Foxen's PetClear solution makes it easier for renters to obtain pet insurance through Healthy Paws, addressing the growing demand for pet-friendly housing. This collaboration highlights how the insurance industry is evolving to include lifestyle enrichment alongside traditional risk management, serving the changing priorities of consumers and businesses. Overall, these stories emphasize the industry’s adaptation to technological advancements, operational improvements, and socio-cultural trends.In this segment of The Connected Podcast, we delve into the intricate landscape of news and events within the insurance ecosystem. The discussion begins with Delos Insurance Solutions' report on the escalating wildfires in the Western US, driven by environmental conditions like low snowpack and dry vegetation. Delos' predictive wildfire hazard model, acclaimed for its accuracy since 2017, underscores the importance of advanced data analytics in risk assessment and disaster preparedness. Shifting focus, the conversation highlights PwC's report on the vibrant insurance mergers and acquisitions arena, where artificial intelligence plays a transformative role. From impacting broker valuations to shaping underwriting investments, AI is crucial in the $29.6 billion worth of transactions noted from December 2025 to May 2026. Despite a slight dip in deal metrics, the appetite for acquisitions remains robust, especially in specialty lines and MGAs.Furthermore, the segment spotlights the National Insurance Crime Bureau's campaign during National Vehicle Theft Prevention Month, celebrating a 23.2% decline in vehicle thefts in 2025. This decline, attributed to effective public-private partnerships, emphasizes ongoing investment in technology and resources to maintain progress against vehicle crime. Collectively, these developments illustrate the insurance industry's dynamic adaptation to environmental, technological, and societal challenges, bolstering its resilience and adaptability. Links: Insurance's own worst enemy: the professionals getting paid to train their replacements 26 Meta workers sue over alleged AI-aided layoffs targeting employees on medical or family leave Marsh remains world’s largest insurance broker with 2025 revenues of almost $27bn Progressive's quarterly profit rises on higher auto insurance demand | Reuters It's a Wired, Wired, Wired, Wired World | Insurance Thought Leadership Insurity Expands Longstanding Relationship with Myridius to Help P&C Insurers Modernize Core Operations Foxen Partners with Healthy Paws to Bring Discounted Pet Insurance to Multifamily Renters Delos Insurance Solutions report on current wildfires and risk modeling Insurance M&A hit $29.6 bn across 191 disclosed deals Partnerships in Theft Prevention Drive Continued Declines in U.S. Stolen Vehicles Audio Version - 'Connected: The Podcast' --- Sponsored by Pulse Podcasts

  3. 3d ago

    Property insurance market to remain competitive

    The Connected Podcast - Insurance Industry Insights The Connected Podcast: A Deep Dive into the Insurance Ecosystem In this episode of The Connected Podcast, we navigate the dynamic landscape of the insurance industry, unpacking recent developments and emerging challenges. The conversation kicks off with promising news from Alera Group's report, which forecasts a decrease in commercial property insurance rates, thanks to robust insurer balance sheets and unprecedented levels of capital. While commercial property buyers reap the benefits, sectors like commercial auto and excess liability continue grappling with premium pressures, driven by social inflation and escalating court settlements. On a global scale, the Swiss Re Institute's sigma report anticipates modest growth in insurance premiums amid geopolitical tensions and supply chain disruptions, projecting a global Property/Casualty (P/C) premium growth of just 0.6% for 2026. The segment also explores significant business maneuvers, highlighting Elliott Investment Management's acquisition of a stake in CCC Intelligent Solutions. This move could indicate a shift towards private ownership, spurred by challenges such as slowing revenue growth and declining claims volumes. Meanwhile, safety takes center stage as the National Highway Traffic Safety Administration addresses the prevalence of counterfeit air-bag components from China, underlining the critical need to protect consumers and maintain automaker reputations. In local news, Rhode Island's recent legislative change raises the vehicle total loss threshold from 80% to 85% of a car's pre-accident market value. This adjustment aims to facilitate repairs over total losses, potentially benefiting collision repair businesses. This change, part of an update to the Unfair Claims Settlement Practices Act, was enacted without the governor's signature, highlighting the intricacies of the legislative process. In Illinois, reform plans are underway to address rising home and vehicle insurance rates due to severe weather events. Central to this effort is House Bill 4273, which proposes capping homeowner insurance premium increases at 10% while requiring a 60-day notice to consumers. Although some lawmakers support the initiative, the Illinois Insurance Association warns of potential unintended consequences, predicting premiums could rise by as much as 20%, averaging an increase of $230. The episode also spotlights Travelers, a leader in property-and-casualty insurance, which continues to exhibit resilience despite challenges like extreme weather, rising claim costs, and inflation. Travelers' strategic management and adaptability are key to its impressive stock market performance, proving that agility is essential in navigating the evolving insurance landscape. In the realm of technology, AI is transforming the insurance claims sector, compelling claims professionals to expand their skill sets beyond traditional practices such as policy reading and liability assessment. Future specialists are expected to master AI literacy, negotiation, and emotional intelligence to excel alongside advanced software solutions. Farmers Insurance is leading transparency efforts with a new campaign focused on demystifying insurance jargon. Through resources like "Farmers Coverage on a Page," this initiative empowers customers to make informed decisions, offering coverage reviews even for non-Farmers clients. Finally, we discuss the impending wave of mergers and acquisitions, with significant deals anticipated by year-end. This trend is attributed to competitive market pressures and strategic ambitions. Notably, the merger of The Insurance House by Mile Auto is a pivotal event for auto insurance, particularly for independent agents. By combining Mile Auto's AI technology with The Insurance House's market expertise, the merger introduces a pay-per-mile pricing model without telematics devices, enhancing service across 10 Southeastern states, and promising improved customer engagement and personalized offerings. Links: Property insurance market to remain competitive Soft P/C Market May Be Shallower Than Previous Cycles: Swiss Re Elliott Builds Stake in CCC as AI Insurance Firm Weighs Sale Counterfeit Air-Bag Parts Are Killing U.S. Drivers—and the Government Can’t Stop It - WSJ Rhode Island Total Loss Threshold Law Takes Effect - Autobody News Homeowner, auto insurance reform bills arrive on Pritzker’s desk - Capitol City Now The AI Revolution Comes to the Insurance Industry. Look Who’s Winning. - Barron's Building the AI-Augmented Claims Workforce Farmers Insurance® Introduces a Refreshing Approach to Understand Insurance Insurance M&A market ‘ripe’ for larger deals in second half of 2026: EY leader Mile Auto Acquires Insurance House to Scale AI-Driven Pay-Per-Mile Insurance Platform

  4. 6d ago

    Premiums Will Skyrocket by 2035; Discounts Not Enough for Wind Mit, Studies Say

    The Connected Podcast The Connected Podcast: Navigating the Evolving Insurance Ecosystem Welcome to the latest episode of The Connected Podcast, where we dive into the most significant news and events reshaping the insurance industry in 2023. This episode uncovers the latest advancements and challenges while shining a light on the insurance market's dynamic landscape. In this segment, we explore innovative home fortifications in hurricane-prone areas like Florida. A study by Citizens Property Insurance Corporation reveals that despite premium discounts motivating some homeowners to invest in protective measures like roof tie-downs and window protections, adoption is still challenging among low- and moderate-income households. The study highlights the need to address socioeconomic barriers through integrated policy solutions. Next, the podcast highlights specialty insurance market developments, with Adaptive Insurance securing $5 million in funding from IAG Firemark Ventures and Sunna Ventures. This capital boost, bringing their total funding to $10 million, aims to craft insurance products tackling climate and weather-related risks. CEO Mike Gulla discusses the importance of these products in bridging coverage and infrastructure gaps, enhancing resilience amid climate challenges. The episode also covers proposed legislative changes in California with Assembly Bill 311. This bill proposes the use of drivers' telematics data for setting insurance rates, raising privacy and consumer protection concerns. Supporters argue it allows personalized premiums based on driving behaviors, sparking debate on privacy risks and consumer protection erosion. Then, we delve into AI's expanding role in underwriting, pricing, claims handling, and fraud detection within the insurance industry. The podcast emphasizes the need for insurers to improve risk management practices, aligning with regulatory standards to maintain operational efficacy. Shifting to technology's impact, the episode discusses how AI and data utilization are revolutionizing the insurance claims process. These advancements streamline traditionally cumbersome post-accident procedures, with consumers benefiting from simplified smartphone photo submissions, telematics data, and automated estimates, positively impacting consumer welfare and efficiency. The podcast also covers corporate leadership changes at Copart, as Jeff Liaw's resignation in July 2026 paves the way for Jay Adair's succession. Under Liaw, Copart achieved record transaction values and expanded its global operations. Focusing on home insurance, we feature InspectionGo's collaboration with Bindable, enhancing HomeBinder by simplifying home insurance shopping. iGo allows homebuyers to compare offerings from over 30 carriers, integrating seamlessly with HomeBinder’s homeowner resources. The legislative updates section highlights the U.S. House's passage of the Terrorism Risk Insurance Program Reauthorization Act of 2026, aiming to extend the program for seven years. This bill strengthens frameworks for managing terrorism-related insured losses, currently awaiting Senate deliberation. In focusing on Steadfast Group, Australia's largest general insurance broker network, we discuss Amwins Group and Dragoneer Investment's takeover bid, valued at 7.7 billion Australian dollars. The bid reflects a strategic push into the Australasian market, amplifying Steadfast's extensive network and operations globally. This episode is a deep dive into critical developments in the insurance ecosystem, unveiling both challenges and opportunities. Listen in to stay informed and connected with the industry's ever-evolving landscape. Links: Premiums Will Skyrocket by 2035; Discounts Not Enough for Wind Mit, Studies Say Adaptive Raises $5M for Specialty Climate Products Proposal would allow drivers to trade personal data for potentially lower insurance rates P&C Specialist - Insurers’ AI Governance Debt is Coming Due How AI is changing the insurance claims process and what it means for accident victims Copart reinstates Jay Adair as CEO; Liaw to step down HomeBinder, InspectionGo's Homeownership Solution, Launches Home Insurance Shopping House Passes Terrorism Insurance Reauthorization Insurance Doesn’t Have an AI Problem... How much do different traffic violations affect auto rates? FM and PURE Insurance Partner to Strengthen Loss Prevention for High-Value Homes Australia's Steadfast exclusivity period extended as US consortium reaffirms $5.3 billion bid

  5. Jul 8

    JP Morgan sees no near-term floor as reinsurance rates fall 16% at midyear

    In this episode of The Connected Podcast, the team delves into the latest developments in the insurance ecosystem, starting with JP Morgan's revelation that insured catastrophe losses have stayed below US$20 billion for five consecutive quarters, primarily due to U.S. severe convective storms. The trend highlights evolving risk modeling and appetite strategies as losses from these storms are projected to decrease further by 2025. Aon's Reinsurance Market Dynamics report showcases a surge in reinsurer capital to $790 billion, significantly enhancing the bargaining power of insurance buyers across global markets, especially in crisis-hit areas like Florida, where property catastrophe treaty and facultative rates have decreased. The podcast also examines company performance, with State Farm maintaining its top position in the U.S. property and casualty insurance sector with $113.79 billion in net premiums, ahead of Progressive Insurance Group, which saw significant growth and moved past Berkshire Hathaway. In a noteworthy tech partnership, Palantir Technologies expands into Latin America through a major agreement with GNP Seguros, introducing AI-driven solutions to revolutionize customer service and claims processes. Additionally, Dun & Bradstreet's integration of extensive business data with Claude technology streamlines underwriting timelines dramatically, allowing insurance professionals to prioritize strategic risk assessment and client engagement. The discussion centers on notable developments within the insurance ecosystem and related industries. A major highlight is Insurify's milestone achievement of delivering 250 million real-time auto insurance quotes since its 2016 launch, showcasing its leadership in the insurance comparison sector. Founder Snejina Zacharia attributes this success to consumer trust and emphasizes Insurify's role in offering accurate quotes and data-driven insights, which have saved users up to $1,100 annually on auto policies. Additionally, the podcast addresses calls for Britain's Financial Conduct Authority to regulate large language models like ChatGPT due to concerns over their influence on consumer financial decisions and AI-related risks. This conversation fits within a broader context of global regulatory apprehension regarding AI technologies in financial sectors. The episode further explores transformative shifts in the insurance industry, particularly focusing on changes in captive agent business models. State Farm's new incentive-driven model for its agents exemplifies this trend, a move echoed by other insurers like Nationwide, Liberty Mutual, and Allstate, who have redefined agency models in recent years. Lastly, the podcast touches on the potential merger between auto parts giants O'Reilly and NAPA. With O'Reilly considering a $10 billion acquisition of NAPA, the merger could significantly reshape the auto parts retail landscape. The combination of NAPA's localized store model with O'Reilly's centralized structure could have wide-reaching effects on the aftermarket parts industry. Notable developments within the insurance ecosystem were discussed, highlighting key events and innovations. Duck Creek Technologies has acquired Send Technology Solutions Ltd., marking a groundbreaking integration of core insurance operations with intelligent underwriting workflows. This merger aims to enhance the insurance policy lifecycle and is expected to revolutionize operations for property and casualty insurers globally. Duck Creek’s dominance, already extending to over half of the top 20 global P&C carriers, is set to expand further with this acquisition. On the European front, French insurtech startup Panora has raised $5 million in seed funding. Spearheaded by Isai with participation from several venture firms, Panora plans to enhance its suite of AI-powered tools for insurance brokers. These tools are designed to simplify regulatory compliance and operational tasks, potentially transforming broker operations across Europe. Additionally, the podcast highlighted a significant legal battle involving GEICO, which has filed a lawsuit against six Miami-area clinics for fraudulent billing practices. The insurer is seeking over $5.2 million in damages, accusing the clinics of violating Florida’s PIP system by billing for unnecessary or non-existent treatments. This case illustrates the persistent issue of insurance fraud and the legal efforts to curtail such activities. Overall, the podcast provided insights into technological advancements, market expansion, and legal challenges shaping the insurance industry landscape. Links: JP Morgan sees no near-term floor as reinsurance rates fall 16% at midyear Reinsurance Buyers Gain Pricing Power as Global Capital Hits Record $790 Billion State Farm maintains leading US P&C insurer position in 2025 Palantir IR - News Dun & Bradstreet Helps Insurers Deliver Productivity Gains in Claude Insurify Exceeds 250 Million Auto Insurance Quotes Served Financial Services’ AI Dangers Highlighted by Regulator’s Review Biggest Threat Yet to Captive Insurance Agents | Insurance Thought Leadership The $10 Billion Takeover That Could Turn the Auto Parts Business Upside Down, Explained Duck Creek Acquires Send, Creating the Industry's Only Agentic Underwriting-to-Core Platform French insurtech Panora raises $5 mn for AI insurance broker automation GEICO's lawsuit accuses six Florida clinics of $5.2 million no-fault fraud

  6. Jul 7

    MGA Premiums Hit $108.7 Billion in 2025 as Capacity Scrutiny Tightens

    The Connected Podcast - Insights from the Insurance Ecosystem The Connected Podcast: Insights and Innovations in the Insurance Ecosystem In a recent episode of The Connected Podcast, we delved into a range of pivotal developments within the insurance ecosystem. Managing general agents (MGAs) are currently experiencing a transformative phase, with premium volumes soaring to new heights, reaching $108.7 billion by 2025. Despite this impressive growth that outpaces the broader industry, the focus is now shifting towards disciplined partnerships and stronger underwriting, driven by evolving market pressures. Meanwhile, historical perspectives are gaining renewed attention with the launch of Business Insurance's series, "Insuring America," in 2026. This initiative seeks to celebrate 250 years of insurance history, shedding light on the critical role insurance has played in shaping American capitalism through rich and insightful perspectives from the past. The spotlight was also on the upcoming U.S. property and casualty insurers' earnings season, as analyzed by research firm Autonomous. The focus is expected to shift towards insurance pricing dynamics, especially considering the deceleration in commercial pricing and the associated challenges in balancing growth and profitability amidst evolving market conditions. Highlighting the intersection of technology and insurance, the Excellence in AI & Insurance conference hosted by Insurity emphasizes AI integration into core operations. This event underscores the essential need for insurers to adopt AI strategies, aiming to enhance underwriting capabilities and effectively manage risks. AI is poised to significantly enhance operational efficiencies and decision-making within the industry, marking a crucial juncture for insurance stakeholders. California's increasing homeowners' insurance premiums also garnered attention, with premiums rising by 84% over five years due to heightened fire risks in high-risk zones. Expert insight from Michael Wara of Stanford illuminated that only a fifth of the market—homes in these high-risk areas—are experiencing such steep rate hikes, leading many to rely on California's FAIR plan. In the realm of claims management, Snapsheet's recognition as a Luminary in Celent's latest report on P&C Claims Systems in North America was another highlight. Moreover, the industry is rapidly integrating AI, as reflected in a new report showcasing how major insurers like Allianz, AXA, and Chubb are employing significant AI talent, indicative of evolving AI maturity. The podcast also explored emerging risks associated with AI-generated content. Some insurers are introducing policy exclusions based on generative AI use, potentially leaving policyholders exposed to certain claims. Notably, W. R. Berkley Corp. has introduced an absolute AI exclusion affecting directors and officers' claims, emphasizing the necessity for careful navigation of AI-related challenges. Current challenges and growth opportunities within the insurance ecosystem were discussed, underscoring issues like shrinking underwriting profits due to high loss ratios, catastrophe events, social inflation, and complex commercial risks. Opportunities in cyber risks and climate events emerged, alongside the need for strategic responses to maintain equilibrium. Innovation hurdles, as highlighted in the Camunda State of Agentic Orchestration and Automation 2026 report, signal an 'automation ceiling' due to low implementation rates of AI projects, potentially complicating operations rather than enhancing profitability. The introduction of Resilience First, a new risk management initiative by FirstService Residential, aims to empower communities in tackling fire, water damage, and storm-related risks through proactive measures and strategic partnerships. Additionally, a Moody’s report reveals a widening insurance protection gap where economic losses from natural catastrophes surpass insured losses within the U.S., prompting a call for closing this critical gap. Lastly, this episode of The Connected Podcast also shines a spotlight on ITC Vegas 2026, a premier global event dedicated to insurance innovation. With the theme, "Predict, Prepare, Progress," the event serves as a vital forum for transforming insights into actionable strategies, exploring forward-thinking ideas, and building invaluable connections to navigate future challenges. The Connected Podcast, as a sponsor, offers exclusive rate discounts to followers, urging listeners to reach out to Alan Demers for more details. Links: MGA Premiums Hit $108.7 Billion in 2025 as Capacity Scrutiny Tightens Insuring America, BEGININGS: Risk in a New Republic Autonomous sees slower commercial pricing, mixed growth signals for US P&C insurers Insurity Unveils Agenda for Excellence in AI & Insurance, Showcasing How Insurers Are Turning AI into Operational Advantage Wildfire risk drives 84% spike in California home insurance costs in 5 years, Stanford study finds Snapsheet Named a Luminary in Celent's 2026 North America P&C Claims Systems Report Ranking: Who Are the Insurance Industry’s AI Talent, Maturity Leaders? Insurer AI Exclusions Spark Policyholder Alarm on Coverage Gaps Insurance AI Is Stuck in Low-Risk Mode | Insurance Thought Leadership FirstService Residential Launches Resilience First to Help Communities Prepare for Water, Fire and Storm Losses Protection gap, uninsured risk becoming larger economic challenge Audio Version - 'Connected: The Podcast' --- Sponsored by Pulse Podcasts ITC Vegas | Horizon of Possibilities

  7. Jul 6

    U.S. Property Claim Volume Falls as Severity Poised to Climb, Verisk Q1 2026 Report Shows

    The Connected Podcast The Connected Podcast: Navigating the New Insurance Landscape In the latest episode of The Connected Podcast, we delve into significant developments and challenges within the insurance ecosystem that are reshaping the industry landscape. The episode kicks off with an analysis of the notable decrease in property claim volume in the U.S. during the first quarter of 2026. Despite a drop of nearly nine percent year-over-year and over 13 percent below the five-year average, rising exposure per claim suggests potentially record-high average losses, with average replacement costs possibly increasing to $17,687, making it the second-highest on record. Weather events, including winter storms Fern and Hernando and a surge in CAT claims in Hawaii, emphasize the significant financial impact of environmental factors on the industry. In light of these challenges, the upcoming North American-hosted FIFA World Cup presents unique opportunities and complexities for insurance risk managers as they prepare for the intricate risks associated with hosting such a global event. On the digital transformation front, Guidewire is leading the modernization of property and casualty insurers, closing 11 cloud deals in the third quarter alone. Key partnerships include those with Auto Club of Southern California and Bradesco Seguros in Brazil. Guidewire's AI capabilities, particularly through their ProNavigator initiative, are enhancing operational efficiency, as demonstrated by five new deals and a 32% rise in service revenues. The episode rounds off by tackling the persistent issue of severe weather events, elevating insurance stakes. With 2025 marking $115 billion in damages from 23 U.S. weather disasters—including significant contributions from events like the Los Angeles wildfires—the critical need for refined risk selection strategies to sustain insurers amid climate volatility is highlighted. In an insightful segment, we discuss recent critical shifts in auto insurance policy reform in New York under Governor Hochul’s affordability agenda. These reforms target systematic fraud and introduce significant changes, including expanded definitions of "Fraudulent Insurance Acts" and new damage limitations for unlawful activities during accidents. Meanwhile, Iowa's successful implementation of the Hands-Free Driving Law shows promising results, with notable reductions in phone-related driving distractions, contributing to overall road safety. The integration of AI into insurance frameworks is another focal point of discussion. The rapid adoption of generative and agentic AI requires insurers to adjust existing policies or create AI-specific coverage to accommodate new exposures, underscoring a transformative period for risk management strategies. We also spotlight the AI communication gap in customer service, revealed by Trustpilot's alarming report on the mismanagement of customer complaints through AI without efficient human intervention, causing a dip in customer satisfaction. Bamboo Insurance's Essential homeowners program is introduced as a timely solution for Californians struggling with insurance procurement. The podcast further explores operational spending trends in the insurance sector, identifying a need for restructuring toward more competitive, meaningful engagements. With discussions extending to wealth management and automotive safety, the UBS Global Wealth Report 2026 and Insurance Institute for Highway Safety's advancements benchmark significant progress, offering insights into improving both financial security and automobile safety standards within the insurance ecosystem. Join us for this comprehensive episode that captures the evolving dynamics within the insurance industry, emphasizing the need for awareness, adaptability, and expertise in navigating these groundbreaking changes. Links: U.S. Property Claim Volume Falls as Severity Poised to Climb, Verisk Q1 2026 Report Shows What the FIFA World Cup teaches us about protecting mega-events Guidewire Growth Trends Show How AI and Services Are Evolving SHIFTING PATTERNS IN HOME INSURANCE LOSS TRENDS Hochul orders auto insurance companies to show their work New data shows reduction in distracted driving in year since Iowa’s adoption of hands-free law - Cambridge Mobile Telematics The Insurance Industry's AI Challenge - The National CIO Review ‘AI communication gap’ leaves negative impression on customers Bamboo Insurance Introduces Essential Homeowners Program Focused on Core Coverage Needs Why insurance innovation keeps failing — and how mea Platform is changing this America's wealth boom is creating a new generation of underinsured clients Old vs. New Chevy Blazer Crash Test Shows How Much Safety Has Improved Since the ’90s

  8. Jul 1

    Travelers Advances AI Strategy with Award-Winning Insurance-Specific Large Language Model

    The Connected Podcast - Insurance Insights The Connected Podcast: Navigating the Future of Insurance In the latest episode of The Connected Podcast, listeners get insights into transformative developments within the insurance industry. The episode kicks off with an exploration of The Travelers Companies, Inc.'s innovative launch of TravelersLLM, a proprietary large language model designed specifically for their property casualty business. Developed by Travelers' engineers and data scientists, this AI model enhances underwriting, research, and development, significantly boosting workflow efficiency. TravelersLLM has demonstrated superior results compared to commercial AI models, and Executive Vice President Mojgan Lefebvre highlights its ability to improve decision-making and productivity by integrating the company's extensive data and expertise. The discussion then shifts to upcoming trends affecting auto claims, with the share of vehicles requiring post-repair calibrations expected to rise to 40% by 2026. Influencing factors include tariff-induced parts inflation and advancements in vehicle technologies. Tariffs, particularly affecting Chinese polyolefin plastics, have gradually increased the cost of parts like bumper covers and door shells. The podcast concludes with a focus on Acrisure's major restructuring announcement. Citing advances in AI and automation, the insurance brokerage plans to cut approximately 11% of its global workforce, affecting 2,250 jobs, primarily in the US, by 2027. CEO Greg Williams outlines how these technologies are reshaping operations and client service expectations. Industry expert Jerry Theodorou emphasizes how such workforce adjustments align with broader efforts to enhance margins and boost stock prices in the industry. In this episode of The Connected Podcast, we explore key developments in the insurance ecosystem that are reshaping the industry. Property and casualty insurers are eyeing the future with the integration of generative AI, offering immense potential in portfolio management. Currently faced with the dual challenges of enhancing risk-adjusted returns and managing complex, multi-line businesses in a volatile global landscape, many insurers are hindered by outdated systems and fragmented data. Generative AI emerges as a solution, promising improvements in gross premium growth, combined ratios, and returns on equity for early adopters. Additionally, Acrisure has made waves by launching Asero Insurance Services, a new specialty managing general agency (MGA) brand aimed at consolidating several of its MGAs in the U.S. Asero blends underwriting expertise with a strong data strategy, using delegated authority agreements to underwrite on behalf of unaffiliated carriers. The entity is poised for expansion, leveraging Acrisure’s centralized support capabilities. The podcast also highlights the importance of the first 24 hours post-claim filing in setting the tone of carrier-policyholder relationships. Quick and clear engagement during this period is crucial for building trust and avoiding complications. Despite recognition of the value of timely responses, many claims organizations lag behind, emphasizing the need for improved first impressions. In summary, the insurance industry is witnessing transformative changes through strategic innovations like AI in portfolio management, streamlining operations for underwriting through consolidation, and enhancing initial claims interactions. These efforts are vital for maintaining a competitive edge in a rapidly evolving market. In this episode of The Connected Podcast, we explore two significant partnerships shaping the specialty insurance sector. Incline P&C Group is enhancing its collaboration with Accelerant, highlighting Incline’s role as a fronting carrier for over $500 million in annual gross written premiums within Accelerant's U.S. commercial specialty portfolio by 2026. This partnership aims to support MGAs and clients, offering direct reinsurance access and promising steady growth. Jeff Radke of Accelerant endorses Incline’s expertise in strengthening the Accelerant Risk Exchange. Additionally, Hippo Holdings announces a similar alliance with Accelerant, poised to become a fronting carrier for their U.S. portfolio by 2026. This partnership aligns with Hippo's growth strategy and Accelerant's tech-driven approach, potentially enabling Hippo to hit their $2 billion premium target ahead of schedule. These collaborations underscore a move towards technological integration in specialty insurance, fostering innovation and expansion. The episode also shifts focus to the financial pressures from injury lawsuit advertisements, fueled by legal system manipulations that burden consumers with increased costs. The American Tort Reform Association highlights the added economic strain, linked to "social inflation" and "nuclear verdicts," affecting businesses and consumers. Experts like Donna Nadeau and Jim DiVirgilio from AXA XL discuss the impact of these practices, emphasizing the need for vigilance in creating a balanced risk landscape. Overall, the episode emphasizes insurance and legal sectors' interconnectivity, advocating for proactive measures in ensuring equitable risk management. Links: Travelers Advances AI Strategy with Award-Winning Insurance-Specific Large Language Model Tariffs, total losses and technology: The road ahead for auto claims AI is cutting insurance jobs. The industry is just starting to say so Agentic AI for Insurance Portfolio Management Acrisure Introduces Asero Insurance Services, Combining Specialty MGAs under a Unified Brand Tesla Settles Lawsuit Over Deadly Crash Involving Full Self-Driving The 24-Hour Window: The Race to Keep Claims Out of Litigation Incline P&C Group Announces Enhanced Partnership with Accelerant Hippo Holdings Announces Enhanced Partnership with Accelerant to Expand Access to the Specialty Insurance Market Legal System Abuse Costs Billions Audio Version - 'Connected: The Podcast' --- Sponsored by Pulse Podcasts

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Ratings & Reviews

5
out of 5
2 Ratings

About

Co-curated by Alan Demers and Stephen Applebaum, The Connected Podcast is a daily scan of all the happenings in the world of Insurance & InsurTech News.

Information

  • Creator
    Alan Demers and Stephen Applebaum
  • Years Active
    2024 - 2026
  • Episodes
    587
  • Rating
    Clean
  • Copyright
    © 2026 The Connected Podcast
  • Show Website
    The Connected Podcast

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