The Funeral Fix Podcast

The Funeral Fix
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The Funeral Fix Podcast is where modern funeral professionals come to grow, learn, and rethink what it means to work in death care today. Hosted by Yaz Trollope and Oliver Thomson - Funeral Directors, Celebrants, and educators - this podcast pulls back the curtain on the world of funerals.  From crafting meaningful ceremonies to leading families through complex logistics, from business and marketing insights to self-care in emotionally demanding work, we cover the real tools and conversations that shape today’s death care industry. Season 1 focused on the art and impact of Funeral Celebrancy. In Season 2, we’re expanding into the world of Funeral Directing; exploring how these roles overlap, where they differ, and why compassionate, future-focused leadership is needed in every corner of the profession. Whether you’re a current or future celebrant, a Funeral Director in training, or simply someone curious about how we can create more human, inclusive, and sustainable farewells, this podcast will give you both the inspiration and the practical know-how to step forward with confidence. Because at The Funeral Fix, we believe the future of funerals belongs to professionals who can lead with skill, heart, and integrity.  Website: www.funeralfix.com.au Instagram: @thefuneralfix

  1. NOV 26

    The Future of Funeral Directing: Trends and Opportunities

    Episode 10: The Future of Funeral Directing: Trends and Opportunities Can you believe it's the last episode of Season 2? We can't, but today, we're talking all about the future of Funeral Directing.  The funeral industry is changing… fast. In this episode, hosts Yaz and Oliver look ahead to the future of Funeral Directing and explore how sustainability, technology, and shifting consumer values are reshaping modern death care. From the rise of green funerals and natural burials to the landmark legalisation of shrouded cremation in NSW, this conversation dives into what it really means to create environmentally responsible and emotionally authentic farewells. Yaz and Oliver also unpack how technology; from livestreaming and digital memorials to AI tools for grief and storytelling, can enhance connection when used thoughtfully, without losing the human heart of the work. Together, they reflect on what it means to be a future-ready Funeral Director: one who balances innovation with empathy, and tradition with curiosity. In this episode, you’ll learn: What’s driving the shift toward low-impact and sustainable funeralsHow shrouded cremation is changing the landscape of Australian death careWays to integrate technology compassionately into funeral practiceHow to reframe embalming, waste, and ritual with environmental awarenessKey consumer trends shaping the future of farewellsWhy inclusivity, transparency, and emotional intelligence will define the next era of Funeral DirectorsWhether you’re an established Funeral Director or just beginning your journey, this episode offers grounded insight, inspiration, and practical guidance for building a more conscious and compassionate future in death care. Hosted by: Yasemin Trollope & Oliver Thomson Produced by: Oscar McCann Ready to step into this work as a Funeral Director? Use code PODCAST10 to receive 10% off The Funeral Fix Online Funeral Director Training Want to go deeper into what we do? Explore more at www.funeralfix.com.au and stay connected with us on socials for updates, insights, and behind-the-scenes conversations: Instagram: @thefuneralfix Facebook: @thefuneralfix

    21 min

  2. NOV 19

    Building a Heart-Led Funeral Business

    Episode 9: Building a Heart-Led Funeral Business Starting a funeral business isn’t just about logistics, paperwork, or financial systems — it’s about creating something meaningful, ethical, and sustainable from the ground up. In this episode of The Funeral Fix Podcast, Oliver Thomson and Yaz Trollope explore what it truly means to run a heart-led funeral business that balances professionalism with compassion. Drawing from Modules 9 and 10 of The Funeral Fix Funeral Director Course, they unpack how to build a strong business foundation, price with transparency, and connect with your community through authentic, ethical marketing. Whether you’re just starting out or looking to refine your practice, this conversation will help you align your business with your values and serve families with integrity. In this episode, we cover: Setting up your business legally and ethicallyPricing with transparency and meeting new disclosure lawsWorking with prepaid funeral partners safely and professionallyBuilding a values-led brand that attracts the right familiesMarketing ethically and communicating with sensitivityMaintaining balance and sustainability as you growIf you’re ready to create a business that’s not just profitable but purposeful, this episode is your guide to building something that lasts — with heart at the centre. Produced by: Oscar McCrann Hosts: Oliver Thomson & Yaz Trollope Podcast: The Funeral Fix 🎧 Listen now and subscribe to The Funeral Fix Podcast wherever you get your podcasts. Ready to learn more? Visit www.funeralfix.com.au and explore our Funeral Director training courses. Follow us on: Instagram: @thefuneralfix Facebook: @thefuneralfix Want to go deeper into what we do? Explore more at www.funeralfix.com.au and stay connected with us on socials for updates, insights, and behind-the-scenes conversations: Instagram: @thefuneralfix Facebook: @thefuneralfix

    27 min

  3. NOV 16

    The Funeral Fix In-Person: What's It All About?

    Episode 8: The Funeral Fix In Person – What’s It All About? What happens when online learning steps off the screen and into real life? In this episode of The Funeral Fix Podcast, Oliver Thomson and Yaz Trollope take you behind the scenes of The Funeral Fix In Person — an immersive, hands-on event designed to bring their celebrated online training to life. From powerful workshops and creative exercises to deep connection and community, they explore why in-person learning hits differently — and how it’s changing the way funeral professionals grow, lead, and support families. Featuring real testimonial audio from past attendees, this episode shines a light on the energy, transformation, and confidence that come from being in the room at QT Sydney. In this conversation, we cover: • Why experiential learning accelerates confidence and skill • The power of connection and shared wisdom in the room • How in-person events deepen emotional intelligence and presence • The transformation that happens when knowledge becomes lived experience • What to expect from The Funeral Fix In Person 2026 at QT Sydney If you’ve ever wondered what really happens at a Funeral Fix event — or why being there in person makes all the difference — this episode will give you an inspiring glimpse of what’s possible. 🎧 Listen now and subscribe to The Funeral Fix Podcast wherever you get your podcasts. Produced by: Oscar McCrann Hosts: Oliver Thomson & Yaz Trollope Learn more at www.funeralfix.com.au Follow us: Instagram: @thefuneralfix Facebook: @thefuneralfix Want to go deeper into what we do? Explore more at www.funeralfix.com.au and stay connected with us on socials for updates, insights, and behind-the-scenes conversations: Instagram: @thefuneralfix Facebook: @thefuneralfix

    29 min

  4. NOV 5

    One Role or Two? When the Funeral Director and Celebrant Are the Same Person

    Episode 7: One Role or Two? When the Funeral Director and Celebrant Are the Same Person What happens when one person leads both the logistics and the storytelling of a funeral? In this episode of The Funeral Fix Podcast, Oliver Thomson and Yaz Trollope explore what it’s like to wear both hats — the Funeral Director and the Celebrant — and why this combination is becoming more common in modern funeral service. Drawing on their own experience working across both roles, they unpack the benefits, challenges, and deep rewards that come from guiding a family from the first call to the final farewell. In this conversation, we cover: • Why more funeral professionals are combining directing and celebrancy • How one trusted point of contact changes the family’s experience • The emotional and logistical juggling act of wearing both hats • Building boundaries and systems to do it sustainably • How understanding both roles makes for better collaboration — even if you only do one Whether you’re already doing both or curious about what it takes, this episode offers real-world insight into what it means to lead with consistency, compassion, and calm. 🎧 Listen now and subscribe to The Funeral Fix Podcast wherever you get your podcasts. Produced by: Oscar McCrann Hosts: Oliver Thomson & Yaz Trollope Learn more at www.funeralfix.com.au Follow us: Instagram: @thefuneralfix Facebook: @thefuneralfix Want to go deeper into what we do? Explore more at www.funeralfix.com.au and stay connected with us on socials for updates, insights, and behind-the-scenes conversations: Instagram: @thefuneralfix Facebook: @thefuneralfix

    27 min

  5. OCT 29

    Behind the Curtain: Operational Logistics & Professional Partnerships

    Episode 6: Behind the Curtain – Operational Logistics & Professional Partnerships What families see at a funeral is only half the story. Behind every calm, seamless service is a world of quiet coordination, strong relationships, and quick thinking. In this episode of The Funeral Fix Podcast, Oliver Thomson and Yaz Trollope pull back the curtain on what really makes a funeral run smoothly. They explore the logistics, teamwork, and behind-the-scenes professionalism that turn chaos into calm — and why being “great to work with” matters as much as compassion itself. In this conversation, we cover: • Building trust and respect with celebrants, clergy, and suppliers • How great communication prevents last-minute disasters • The art of being invisible on the day — and why that’s powerful • Coordinating venues, timing, and transport with precision • What strong professional networks mean for families and your sanity Whether you’re new to funeral work or a seasoned professional, this episode is packed with stories, insights, and practical wisdom to help you lead every farewell with calm and confidence. 🎧 Listen now and subscribe to The Funeral Fix Podcast wherever you get your podcasts. Produced by: Oscar McCrann Hosts: Oliver Thomson & Yaz Trollope Learn more at www.funeralfix.com.au Follow us: Instagram: @thefuneralfix Facebook: @thefuneralfix Want to go deeper into what we do? Explore more at www.funeralfix.com.au and stay connected with us on socials for updates, insights, and behind-the-scenes conversations: Instagram: @thefuneralfix Facebook: @thefuneralfix

    26 min

  6. OCT 22

    Navigating Complex and Confronting Cases

    Episode 5: Navigating Complex and Confronting Cases Content Warning: This episode includes discussion of traumatic deaths, including child loss, suicide, homicide, and sudden or accidental deaths. Listener discretion is advised. Some funerals stay with you forever. Child loss, suicide, homicide, or sudden accidents are moments that test a Funeral Director’s compassion, resilience, and professionalism like no other. In this episode of The Funeral Fix Podcast, Oliver Thomson and Yaz Trollope open a deeply important conversation about working with families through trauma and sudden loss. With honesty and care, they share real stories, trauma-informed approaches, and practical ways to support families and communities through the hardest of days, while also caring for yourself in the process. In this conversation, we cover: Understanding trauma and how it shapes family communicationSupporting families after child loss and helping communities grieveNavigating stigma and sensitive language around suicideManaging media and logistics in homicide or high-profile casesStaying steady and compassionate in chaotic or emotional environmentsSelf-care practices that protect your wellbeing in emotionally heavy workThis episode offers practical guidance, gentle wisdom, and a reminder that while you cannot fix grief, you can walk alongside it with dignity and humanity. Produced by: Oscar McCrann Hosts: Oliver Thomson & Yaz Trollope Podcast: The Funeral Fix 🎧 Listen now and subscribe to The Funeral Fix Podcast wherever you get your podcasts, and join the conversation about the future of funeral care. Ready to take the next step in your training? Use code PODCAST for 10% off any of our online courses. Learn more at www.funeralfix.com.au and stay connected with us for updates, insights, and behind-the-scenes stories: Instagram: @thefuneralfix Facebook: @thefuneralfix Want to go deeper into what we do? Explore more at www.funeralfix.com.au and stay connected with us on socials for updates, insights, and behind-the-scenes conversations: Instagram: @thefuneralfix Facebook: @thefuneralfix

    29 min

  7. OCT 15

    From Student to Funeral Director: Idyllic Funerals with Matt Morgan

    Episode 4: Idyllic Funerals with Matt Morgan – From Student to Funeral Director What does it really look like to go from training to running your own independent funeral business? In this episode of The Funeral Fix Podcast, hosts Oliver Thomson and Yaz Trollope sit down with Matt Morgan, founder of Idyllic Funerals and graduate of The Funeral Fix Funeral Director Course, Celebrant Training, and Mentorship Program. Matt shares his journey from curiosity to calling, opening up about the challenges and rewards of stepping into funeral directing with both heart and professionalism. Together, they explore how training, mentorship, and community have shaped his confidence, approach, and business vision. In this conversation, we cover: How Matt built Idyllic Funerals from a values-driven visionThe real impact of The Funeral Fix training and mentorship programsLearning to balance compassion, logistics, and leadershipWhy connection and community are vital in modern funeral careWhat it means to be the kind of Funeral Director the future needsIf you’ve ever wondered how to turn passion into purpose or what it takes to start an independent funeral business, this episode offers an honest and inspiring inside look. Produced by: Oscar McCrann Hosts: Oliver Thomson & Yaz Trollope Guest: Matt Morgan – Idyllic Funerals Podcast: The Funeral Fix 🎧 Listen now and subscribe to The Funeral Fix Podcast wherever you get your podcasts, and join the conversation about the future of funeral care. Ready to take the next step? Use code PODCAST for 10% off any of our online courses. Learn more at www.funeralfix.com.au and follow us for updates, insights, and behind-the-scenes stories: Instagram: @thefuneralfix Facebook: @thefuneralfix Want to go deeper into what we do? Explore more at www.funeralfix.com.au and stay connected with us on socials for updates, insights, and behind-the-scenes conversations: Instagram: @thefuneralfix Facebook: @thefuneralfix

    37 min

  8. OCT 8

    Ceremony Meets Coordination: A New Model for Funeral Care

    For years, Funeral Directors and Celebrants worked in parallel. Two separate worlds connected by a phone call and a schedule. But the modern funeral landscape is shifting. Families now want experiences that are seamless, heartfelt, and authentic, where logistics and ceremony work hand in hand. In this episode of The Funeral Fix Podcast, Oliver Thomson and Yaz Trollope explore what happens when those two roles truly collaborate. They unpack how ceremony and coordination can intertwine to create meaningful, stress-free experiences for families, and why this new, integrated approach is redefining funeral care across Australia. In this conversation, we cover: Why the best funerals happen when Celebrants and Directors work in synergyThe difference between logistical flow and emotional flow, and why both matterHow clear communication prevents chaos (and awkward silences)Real stories of what happens when collaboration works, and when it doesn’tThe emerging model of holistic, heart-led funeral careIf you’re a Funeral Director, Celebrant, or someone curious about how this work is evolving, this episode will give you a practical and inspiring look at the teamwork behind today’s most meaningful funerals. Produced by: Oscar McCrann Hosts: Oliver Thomson & Yaz Trollope Podcast: The Funeral Fix 🎧 Listen now and subscribe to The Funeral Fix Podcast wherever you get your podcasts, and join the conversation about the future of funeral care. Ready to explore one of our courses? Use code PODCAST and receive 10% off. Want to go deeper into what we do? Visit www.funeralfix.com.au and connect with us on socials for updates, insights, and behind-the-scenes conversations: Instagram: @thefuneralfix Facebook: @thefuneralfix Want to go deeper into what we do? Explore more at www.funeralfix.com.au and stay connected with us on socials for updates, insights, and behind-the-scenes conversations: Instagram: @thefuneralfix Facebook: @thefuneralfix

    17 min
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About

The Funeral Fix Podcast is where modern funeral professionals come to grow, learn, and rethink what it means to work in death care today. Hosted by Yaz Trollope and Oliver Thomson - Funeral Directors, Celebrants, and educators - this podcast pulls back the curtain on the world of funerals.  From crafting meaningful ceremonies to leading families through complex logistics, from business and marketing insights to self-care in emotionally demanding work, we cover the real tools and conversations that shape today’s death care industry. Season 1 focused on the art and impact of Funeral Celebrancy. In Season 2, we’re expanding into the world of Funeral Directing; exploring how these roles overlap, where they differ, and why compassionate, future-focused leadership is needed in every corner of the profession. Whether you’re a current or future celebrant, a Funeral Director in training, or simply someone curious about how we can create more human, inclusive, and sustainable farewells, this podcast will give you both the inspiration and the practical know-how to step forward with confidence. Because at The Funeral Fix, we believe the future of funerals belongs to professionals who can lead with skill, heart, and integrity.  Website: www.funeralfix.com.au Instagram: @thefuneralfix

Information

  • Creator
    The Funeral Fix
  • Years Active
    2024 - 2025
  • Episodes
    22
  • Rating
    Clean
  • Copyright
    © 2025 The Funeral Fix Podcast
  • Show Website
    The Funeral Fix Podcast

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