Outdoor Industry Connect & Share Forums

Outdoors NSW & ACT
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A weekly opportunity to connect on important topics and content specific to the Outdoor Industry in Australia

  1. 6d ago

    No More Surcharges, More Meetings, And A Quickdraw Recall

    Send us Fan Mail A quickdraw recall, rising H5 bird flu reports, and a major change to credit card surcharges are the kind of “small” updates that can turn into big operational risk if you miss them. We recorded this live as part of the Outdoors NSW and ACT Connect and Share Forum, built for outdoor operators, guides, educators, and anyone responsible for safe, sustainable outdoor experiences. We start with a timely R U Ok check-in, then shift into real workforce and training pathways coming through events like the Hawkesbury Careers Expo, including options that let school leavers try outdoor leadership training and related qualifications before making a bigger commitment. From there we share sector-wide progress, including recognition for industry supporters and an update on the AAAS work that brings safety, sustainability, and inclusion guidance together, with some good practice guides releasing in stages after final testing and due diligence. We also cover practical risk and compliance items you can act on immediately: the UIAA brings attention to the Vertica quickdraw recall and what to look for, how to respond safely to wildlife health concerns like bird flu, and how Tourism Australia’s Green Is Our Gold toolkit can support both sustainability practice and marketing. Finally, we run through key business reminders, including new expectations around environmental claims, the October 1 credit card surcharge ban, WHS rebates, ATO small business masterclasses, upcoming training, the Uploads 2.0 feedback workshop, AGM dates, and member portal resources. If this helps you stay ahead, subscribe, share it with someone who runs programs or operations, and leave a review so more outdoor professionals can find these updates. What change are you preparing for first? Support the show To stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube Channel Our members get access to a whole range of additional information and support - you can join here and start receiving the benefits today.

    No More Surcharges, More Meetings, And A Quickdraw Recall

  2. Sep 4

    Bird Flu Guidance For Outdoor Leaders

    Send us Fan Mail Bird flu is showing up in more places, and the outdoor industry can’t afford to treat it like someone else’s problem. We’re coming to you live from a Careers Expo, where we’re meeting students and talking about what it really takes to bring new people into outdoor guiding and outdoor leadership while keeping standards high and risks low. If you run trips, lead groups, teach outdoors, or manage venues, this is a practical check-in on what’s changing right now and what you can do about it.  We walk through key sector updates, including training that supports better group outcomes (Facilitate With Intent and Lead With Intent), the current pause on the VET review, and the steady progress of the Australian Adventure Activity Standards (AAAS) and good practice guides. We also zoom in on the tools that underpin real safety learning, especially Uploads incident reporting and near miss reporting, plus what’s coming with NetHarms and the future STARS direction. Better reporting means better prevention, but only if the platform is easy enough that everyone actually uses it.  Then we get specific on avian influenza risk management for the outdoors: common locations to watch (beaches, wetlands, lakes, rivers, trails, picnic areas), signs of infection in birds and even mammals, and the simple approach we want every leader to repeat to their teams and participants: avoid contact, record what you see, and report it. The goal is straightforward: protect wildlife, protect people, and reduce the chance of closures that hit operators and communities hard.  If this helped, subscribe for weekly outdoor industry updates, share it with a colleague, and leave a quick review. What’s the one field protocol you want your team to tighten up this month? Support the show To stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube Channel Our members get access to a whole range of additional information and support - you can join here and start receiving the benefits today.

    Bird Flu Guidance For Outdoor Leaders

  3. Aug 28

    Bringing Clinical Support To Outdoor Excursions

    Send us Fan Mail A kid gets a rash at camp, a wilderness first aider does the right checks, and the group still ends up in a six-hour emergency department wait for a five-minute consult. That frustration and fatigue is more than a “war story” it’s a signal that clinical care and outdoor risk management don’t always connect once the bus leaves the school gate. We start with fast, practical NSW ACT outdoor industry updates, including HumanAbility putting the Certificate II, III, and IV qualification review on hold, a recorded conversation about Duke of Edinburgh Award changes, and reminders on where to find member portal resources that support day-to-day operations.   From there we zoom out to sector safety and planning. We talk grants that can help bring swimming into programs, why drowning risk remains uneven across communities, and how those realities should shape supervision, program design, and duty of care. We also preview a draft mountain biking toolkit for local government, plus a fresh survey that will feed into better trail planning and service delivery.   Then Patrick from Guardiant takes us inside a new approach to clinical governance for school camps and excursions: a remote team of doctors, paramedics, and psychologists supporting pre-screening, in-field decisions, and post-incident debriefs. We dig into tele-health in remote contexts, documentation that actually helps, prescription medication kit add-ons with training, and why psychological safety and timely debriefs matter for outdoor educators facing potentially traumatising events. If you care about safer programs and more sustainable careers in outdoor education, subscribe, share the episode with a colleague, and leave us a review. Support the show To stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube Channel Our members get access to a whole range of additional information and support - you can join here and start receiving the benefits today.

    Bringing Clinical Support To Outdoor Excursions

  4. Aug 21

    Great Outdoor Adventure Marketing Starts With A Better Photo Library

    Send us Fan Mail Your next booking might depend on a single image, and most of us don’t realize when our photo library is quietly working against us. We open with a rapid-fire pulse check on the Outdoors NSW and ACT landscape: the outdoor leadership qualification review, the push for micro-credentials that actually meet workforce needs, AGM planning, and the behind-the-scenes advocacy that keeps outdoor education and participation on the public agenda as the NSW election cycle ramps up.  We also spotlight resources and funding with real-world consequences for operators and communities. That includes the Regional Australia Institute productivity report for regional businesses, Royal Life Saving Australia grants focused on multicultural community water safety, and a Play Australia position statement that helps programs balance risk and growth for young people. If you work in outdoor recreation, adventure tourism, camps, or outdoor education, these are the signals worth tracking right now.  Then we hand over to commercial and adventure photographer and filmmaker Jon Harris for a practical, no-fluff breakdown of what “good content” really means. Jon explains where polished photo and video matters most, why consistent social posting beats perfection, and how to use the “three Es” to hold attention. We dig into the realities of capturing shots while guiding, when a phone is enough, when it’s worth bringing a pro along, and what to look for in a photographer so you get safe, reliable, reusable assets that match your brand.  If this helped, subscribe for weekly industry insights, share it with an operator who needs better content systems, and leave a quick review so more outdoor professionals can find the show. Support the show To stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube Channel Our members get access to a whole range of additional information and support - you can join here and start receiving the benefits today.

  5. Aug 14

    The Outdoor Industry Census Reality Check

    Send us Fan Mail The outdoor industry runs on passion, but passion is not a plan. We’re recorded live with our professional outdoor community, and we use this week’s Connect and Share to put real numbers behind what many providers have been feeling on the ground across New South Wales and the ACT. We start with key sector updates and community notices, then move into the heart of the session: three years of Outdoor Industry Census results. We break down how the overall industry mix stays steady across outdoor education, adventure tourism, outdoor recreation, nature therapy, and industry supporters, while outcomes inside those segments tell very different stories. Outdoor education shows a clear slide in participation and confidence, adventure tourism trends upward with stronger outlook signals, and outdoor recreation sits in a “watch and act” middle ground. We also explain why nature therapy needs a deeper data dive as wellness tourism and mental health needs grow. The workforce picture is the wake-up call. We talk churn rising from 13% to 19.5%, the growing reliance on casual staffing, and why worker shortfall becomes the top capacity constraint for the first time in the census. We quantify the scale of unmet demand, point to the biggest skills gaps (outdoor leadership qualifications and wilderness or remote first aid), and share practical benchmarks like typical revenue per participant and the wide spread of annual turnover across organizations. We close by connecting the data to what is likely driving these shifts, including cost-of-living pressure, changing community connection to outdoor education, and the difficulty of replacing experienced staff and volunteers, then we outline how we’re using this evidence for advocacy leading into future policy windows. Subscribe for weekly industry insights, share this with someone who hires or trains outdoor staff, and leave a review with the one change you think would most strengthen the outdoor sector. Support the show To stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube Channel Our members get access to a whole range of additional information and support - you can join here and start receiving the benefits today.

    The Outdoor Industry Census Reality Check

  6. Aug 7

    Visa Pathways For Outdoor Guides

    Send us Fan Mail Parents are asking for more than grades, they want real visibility into how their kids are going socially and behaviorally at school, and they want answers fast. We walk through new McCrindle Research on communicating with today’s parents, including the channels that cut through (email still wins), what frustrates families (too many apps, too much irrelevant info), and the response times many now expect. If you run outdoor education programs, camps, or school-based experiences, these insights matter because trust is built in the small updates, not just the end-of-term report. Then we switch to the other big pressure point our sector can’t ignore: staffing. With outdoor guide shortages still extreme, migration lawyer Liz from Welcome Legal maps the visa landscape in plain English, focusing on what employers must do to stay compliant. We talk practical work rights verification, VEVO checks, contract clauses, planning ahead for visa expiries, and why bridging visas can change what you see in the system. Liz also outlines common pathways and pitfalls across visitor visas, student visa work limits, partner visas, working holiday rules, short stay specialist options, and employer-sponsored routes like the Skills in Demand 482 and Employer Nomination Scheme 186. We finish with a grounded Q&A on role wording, sponsorship timing, and where to start if you’re trying to bring a skilled outdoor professional to Australia. If this helped, subscribe, share with a colleague who hires guides, and leave a review so more outdoor employers can find it. Support the show To stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube Channel Our members get access to a whole range of additional information and support - you can join here and start receiving the benefits today.

    Visa Pathways For Outdoor Guides

  7. Jul 31

    Free Legal Help For Not-For-Profits

    Send us Fan Mail If you run a not-for-profit or community organisation, legal uncertainty can quietly drain time, money, and energy, until it suddenly becomes a crisis. We sit down with Kaela Hughes from Justice Connect to map out a clearer path: where to find plain-English legal resources, what kinds of issues their Not-for-Profit Law program can help with, and how the free advice and pro bono referral process actually works for eligible groups, including many regional and community-based services.  We also get practical about what boards, committees, and managers can do right now to reduce risk: tightening governance, modernizing an old constitution, running compliant meetings, and keeping employment and volunteer arrangements on solid ground. Kayla breaks down the difference between self-serve legal information, specialist legal advice, webinars, and tailored training, including the reality of timeframes and why detailed intake information helps get your matter triaged faster.  Then we shift to outdoor industry updates across NSW and the ACT, with timely reminders on standards reviews and training changes, plus a marketing segment you can use immediately. AI is reshaping travel planning and discovery, which means your captions, on-screen text, spoken words in video, location tags, and metadata now act like SEO signals. We close with a surprisingly important advocacy tip for Census Night: the exact wording of your job title can determine whether the outdoor workforce gets counted accurately in national data.  Subscribe for more outdoor industry insights, share this with someone running a community group, and leave a review so more not-for-profits can find the legal and governance help they need. Support the show To stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube Channel Our members get access to a whole range of additional information and support - you can join here and start receiving the benefits today.

  8. Jul 24

    A Hawkweed Warning For Outdoor Operators

    Send us Fan Mail One small choice outdoors can ripple into something massive: a moment of inattention around water, or a few seeds stuck in a boot tread, can change lives and landscapes. We start with World Drowning Prevention Day and the sobering reality that drowning stats are still trending the wrong way, then talk about what it means for outdoor educators, guides, and operators who work around water every week. We also share what we learned from coming together as an industry at the outdoor learning conference, masterclass, and awards night, including the strongest themes from your feedback: keep the networking, make sessions more hands-on, sharpen the focus, and prioritize face-to-face connection. From there we flag time-sensitive items that shape the future of outdoor work, including open consultation on AAAS proposed changes, final industry engagement on VET outdoor leadership qualifications, and practical safety updates like SafeWork Australia’s lithium-ion battery toolkit. Then we hand over to Emma from National Parks and Wildlife NSW for a clear, practical briefing on invasive weeds, with hawkweed as the standout threat. You’ll learn why hawkweed can create damaging monocultures, how to recognize key features, and how outdoor businesses can reduce biosecurity risk through Clean Arrive Clean Leave hygiene, role modeling with clients, and fast reporting with accurate photos and location details. If you care about water safety, biodiversity, and the credibility of the outdoor industry in NSW and the ACT, hit subscribe, share this with a colleague, and leave a review that helps the right people find it. Support the show To stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube Channel Our members get access to a whole range of additional information and support - you can join here and start receiving the benefits today.

    A Hawkweed Warning For Outdoor Operators
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A weekly opportunity to connect on important topics and content specific to the Outdoor Industry in Australia

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