SEAA | Southeast Acquirers Association

Bill Glass
  • 5.0 (4)
  • Business

Welcome to the Southeast Acquirers Association Podcast, where industry leaders and payment professionals come together to explore the dynamic world of acquiring. Join us as we dive into the latest trends, innovations, and challenges shaping the payments landscape. In each episode, we bring you insightful interviews with thought leaders and experts who share their experiences, strategies, and expertise in navigating the ever-evolving payments industry. Whether you're a seasoned professional or just entering the field, our podcast offers valuable insights to help you stay ahead in this rapidly changing landscape. From discussions on emerging payment methods to deep dives into risk management and compliance, we cover a wide range of topics to keep you informed and inspired.

  1. 6d ago ·  Video

    CardFlight's Vision for the Future of Merchant Payments

    In this episode of the SEAA Podcast, host Bill Glass sits down with Rinda Sutrathada, Senior Account Manager, and Ashley Howard, Partnership Support Associate, from CardFlight to discuss how SwipeSimple is evolving beyond traditional payment acceptance and helping merchants run smarter, more efficient businesses. The conversation explores CardFlight's recently launched SwipeSimple App Marketplace, including integrations like QuickBooks Online Sync, appointment scheduling, text loyalty, and review management. Ashley and Rinda share how merchant and reseller feedback directly influences product development and what's driving adoption across the channel. Bill also dives into some of CardFlight's newest innovations, including Tap to Pay on iPhone, the growing demand for mobile-first payment solutions, and how merchants can leverage SwipeSimple's gateway, invoicing, payment links, recurring billing, and offline payment capabilities to support both card-present and card-not-present environments. The episode wraps up with an exciting preview of CardFlight's upcoming ACH by Nuvei release, bringing ACH acceptance to invoices and payment links and providing merchants with even more flexibility in how they get paid. Whether you're an ISO, agent, reseller, or merchant services professional, this episode offers valuable insight into how CardFlight is helping businesses simplify payments while expanding their operational toolkit. Guests: Rinda Sutrathada | (619) 793-9095 | rinda.sutrathada@cardflight.com Ashley Howard | (917) 579-7829 | ashley.howard@cardflight.com Tune in to hear how CardFlight is shaping the future of merchant payments through innovation, feedback-driven development, and a relentless focus on merchant success.

    21 min

  2. Jun 3 ·  Video

    Allen Kopelman Reveals the Next Big Shift in Payments and Fintech

    In this episode, Bill Glass sits down with Allen Kopelman, Co-Founder and CEO of Nationwide Payment Systems, to discuss the evolution of the payments industry and where it's headed next. Allen shares his journey from restaurant owner to payments executive, offering insights on merchant services, fintech innovation, embedded finance, software solutions, and the strategies businesses can use to stay competitive in an increasingly digital world. They also explore how value-added services like lending, payroll, invoicing, and recurring billing are transforming merchant relationships and creating new growth opportunities for payment professionals. Connect with Allen Kopelman: Website: Nationwide Payment Systems LinkedIn: Allen Kopelman Podcast: B2B Vault Podcast If you enjoyed this episode, be sure to subscribe, leave a review, and share it with others in the payments and fintech community.

    47 min

  3. Mar 18 ·  Video

    Build vs Buy: The Software Decision That Can Make or Break a Payments Company

    In this episode, SEAA sits down with Adam Dill and Josh Adams, co-founders of DBA, to discuss how custom software is transforming modern payments infrastructure. Drawing from their experience building high-performance systems across fintech and other industries, they break down the key considerations payment companies face when deciding whether to build custom software or rely on off-the-shelf solutions. The conversation covers ROI, long-term maintenance costs, compliance requirements, and why a strong back-office architecture is critical to keeping payment systems running smoothly. The discussion also explores how automation and AI are rapidly reshaping the industry. From AI-powered dashboards and workflow automation to the emerging role of AI agents in business operations and consumer purchasing, Adam and Josh share insights on where payments technology is headed. For startups, fintech founders, and payment professionals evaluating custom software, this episode offers practical guidance on building scalable systems and making smart technology investments for the future.   Connect with the Guests: Adam Dill & Josh Adams — Co-Founders, Daring Bit Assembly 🌐 https://dbadbadba.com 📧 howdy@dbadbadba.com 📞 (877) 919-4322

    27 min

  4. Mar 4

    Payroll, People, and Policy: Strengthening Businesses Through Smarter Operations

    In this episode, Lauren Tarbuk of Magnify Payroll sits down with Bill Glass of SEAA for an engaging conversation on the critical role payroll, compliance, and operational strategy play in building resilient organizations. Together, they explore how businesses can better support their workforce while navigating regulatory complexity, industry challenges, and growth opportunities. From the importance of choosing the right payroll partner to understanding how advocacy and education strengthen employers, this discussion offers practical insights for business leaders looking to streamline operations, reduce risk, and create a more sustainable future for their teams.   Contact Magnify Payroll: Lauren Tarbuk  Direct: 412-600-7577 | Email: lauren@magnifypayroll.com

    27 min

  5. Feb 18

    Powering Payments: A Candid Conversation with PayProTec

    In this episode, Nate Manahan of PayProTec sits down with Bill Glass of SEAA for an in-depth conversation on the evolving payments landscape and what it takes to succeed in today's merchant services ecosystem. Together, they explore real-world perspectives on payment processing, operational challenges, risk management, and how providers can better support merchants in an increasingly complex and regulated environment. Nate shares insights from PayProTec's experience working with merchants and partners, while Bill brings an industry-wide lens shaped by advocacy, compliance, and growth strategy.   Contact PayProTec: Nate Manahan, Marketing Director Direct: 574-575-6891 | Email: partners@payprotec.com

    35 min

  6. Feb 11 ·  Video

    Rate Tracker: The Silent Weapon in an Agent's Toolbox

    In this episode, we're talking with Daniel Ridley at Rate Tracker, a fintech company focused on bringing transparency to payment processing. Rate Tracker helps businesses understand, monitor, and optimize their credit card processing fees, an area that's traditionally confusing and full of hidden costs. Their core product automatically tracks processing rates and alerts businesses when fees change, giving owners clear visibility into what they're paying and why. Beyond software, Rate Tracker also offers payment processing solutions, POS systems, business lending, and financial health tools all designed to help businesses operate more efficiently and keep more of their revenue. CONTACT INFORMATION: Daniel Ridley E: daniel@ratetracker.io T: 440-387-3047 7100 E Pleasant Valley Rd. Suite 280, Independence, OH 44131

    26 min

  7. Feb 4

    Qredible: Compliance, Credibility, and the Future of Regulated Commerce

    In this episode, Noah Fitzgerald of Qredible sits down with Bill Glass of the SEAA for a candid conversation on why trust and verification have become mission-critical in today's regulated industries. Together, they explore how enhanced background checks, compliance standards, and transparent credentialing are reshaping how businesses operate in high-risk, highly scrutinized markets. From firearms and specialty commerce to payments, partnerships, and platform access, Bill and Noah break down what regulators, consumers, and financial partners increasingly expect—and what businesses must do to stay ahead.   Contact Qredible: Noah Fitzgerald, CPP 923 Haddonfield Road Suite 300 Cherry Hill, New Jersey 08002   Office: 844.787.7330 | Direct: 954.646.8883 | Email: noah@qredible.com

    32 min

  8. Jan 21

    Bridging Payments & POS: A Candid Conversation with SEAA and RSPA

    In this episode, Bill Glass of the Southeast Acquirers Association (SEAA) sits down with Jim Roddy of the Retail Solutions Providers Association (RSPA) for an engaging conversation on the evolving relationship between payments, POS, and the broader merchant services ecosystem. Together, they explore how acquirers, ISOs, VARs, and technology providers are navigating rapid industry change—from shifting merchant expectations and embedded payments to the growing importance of collaboration between payments professionals and retail technology providers. Jim shares insights from the RSPA community, while Bill brings the acquirer and payments-industry perspective, creating a well-rounded discussion on where the industry is headed and how organizations can adapt.   CONTACT RSPA: Jim Roddy President & CEO, RSPA Direct: 704-940-4272 | Mobile: 814-450-9748 | Email: jroddy@gorspa.org

    29 min
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Ratings & Reviews

5
out of 5
4 Ratings

About

Welcome to the Southeast Acquirers Association Podcast, where industry leaders and payment professionals come together to explore the dynamic world of acquiring. Join us as we dive into the latest trends, innovations, and challenges shaping the payments landscape. In each episode, we bring you insightful interviews with thought leaders and experts who share their experiences, strategies, and expertise in navigating the ever-evolving payments industry. Whether you're a seasoned professional or just entering the field, our podcast offers valuable insights to help you stay ahead in this rapidly changing landscape. From discussions on emerging payment methods to deep dives into risk management and compliance, we cover a wide range of topics to keep you informed and inspired.

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