Retail101online

Mark Lack
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Retail101online

Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the backbone of successful retail operations. Tune in for insightful discussions, practical tips, and captivating stories from the frontlines of global retail. Whether you're a seasoned professional or a novice enthusiast, Retail101online is your ultimate guide to mastering the art of retail. #RetailBasics #RetailKnowledge #GlobalRetail #RetailOperations #CustomerService #InventoryManagement #RetailInsights #RetailPodcast

  1. Episode 17 - Scaling Convenience in KSA, A Podcast with DTEK.AI

    11/09/2024

    Episode 17 - Scaling Convenience in KSA, A Podcast with DTEK.AI

    Send us a textIn this episode, the team from DTEK.AI and Sanad Yaghi of What’s in Store, sits down with Mark Lack, CEO of Circle K Arabia, to explore the rapid expansion of Circle K in Saudi Arabia and the broader GCC region. Mark shares insights from his 40-year career in retail, spanning multiple formats and countries, and discusses the unique challenges and opportunities of growing a convenience store empire in a post-pandemic world. From Circle K’s innovative franchise model to the role o...

    40 min
  2. Episode 16 - The Psychology Of Store Loyalty - What Keeps Us Coming Back

    09/29/2024

    Episode 16 - The Psychology Of Store Loyalty - What Keeps Us Coming Back

    Send us a textIn this episode, we explore the exciting future of loyalty cards and how they are evolving to meet the demands of modern consumers. As technology advances, traditional plastic cards are giving way to digital wallets and mobile apps, enhancing convenience and personalization. We'll delve into innovative trends such as blockchain technology, which promises secure and transparent transactions, enabling cross-brand loyalty initiatives. Sustainability is also a key focus, with brands...

    23 min
  3. Episode 15 - Conquering Loneliness In Leadership - 5 Pitfalls And How To Mitigate Them

    09/01/2024

    Episode 15 - Conquering Loneliness In Leadership - 5 Pitfalls And How To Mitigate Them

    Send us a textIn this episode entitled "Lonely at the Top," we dive into the unique challenges faced by leaders in the as they climb the ladder to success. As they reach the pinnacle of leadership, the feeling of isolation and loneliness often sets in, making it difficult to make decisions and maintain confidentiality. Discover the top 5 reasons why being at the top can feel lonely, including the burden of decision-making, lack of peers, and the challenge of maintaining professional boundarie...

    15 min
  4. Episode 14 - Mastering Sisu - Transform Your Life with Finnish Determination

    08/25/2024

    Episode 14 - Mastering Sisu - Transform Your Life with Finnish Determination

    Send us a textSend us a Text Message.In this episode, we delve into the fascinating concept of Sisu, a Finnish term that embodies unyielding determination, courage, and resilience. Sisu is more than just grit; it's a mindset that empowers you to push beyond your limits and triumph over adversity. We'll explore the core elements of Sisu, including how to cultivate it in your daily life through setting challenging goals, embracing discomfort, and developing a p...

    15 min
  5. Episode 13 - Mastering Self Leadership With The Secret Philosophy of IKIGAI

    08/18/2024

    Episode 13 - Mastering Self Leadership With The Secret Philosophy of IKIGAI

    Send us a textIn this podcast, we explore the powerful concept of Ikigai. Ikigai, a Japanese term meaning "a reason for being," focuses on finding the perfect balance between what you love, what you are good at, what the world needs, and what you can be paid for. By integrating these elements into a retail environment, businesses can create a more engaged and motivated workforce. We’ll discuss practical steps to align passion, mission, vocation, and profession within yourself, ...

    14 min
  6. Episode 12 - Visual Merchandising 101 - Creating Displays That Sell

    08/11/2024

    Episode 12 - Visual Merchandising 101 - Creating Displays That Sell

    Send us a textWelcome to "Visual Merchandising 101: Creating Displays that Sell" for mastering the art and science of retail display. Whether you're a seasoned store manager or new to the world of merchandising, this episode will equip you with the essential knowledge and skills to create eye-catching displays that drive sales. We break down the topic into three insightful parts:Part 1: The Power of Merchandising Discover why visual merchandising is a critical tool for any retail business. We...

    21 min
  7. Episode 11 - From Store Assistant to Store Manager: Mastering Retail Leadership

    07/07/2024

    Episode 11 - From Store Assistant to Store Manager: Mastering Retail Leadership

    Send us a textWelcome to "From Store Assistant to Store Manager: Mastering Retail Leadership," your ultimate guide to climbing the retail career ladder. Whether you're starting as a store assistant or aiming for a management position, this podcast is designed to help you succeed at every level. We'll dive deep into the essential skills and competencies required for each role, from providing exceptional customer service and mastering communication as a store assistant to strategic planning and...

    31 min
  8. Episode 10 - The Supermarket Story: Past Innovations, Current Trends and Future Visions

    06/09/2024

    Episode 10 - The Supermarket Story: Past Innovations, Current Trends and Future Visions

    Send us a textIn this episode, we delve into the fascinating world of retail, tracing its evolution from its humble beginnings to the bustling industry we know today. We explore how historical trends have shaped current practices and discuss the innovative changes we can expect in the future. Join us as we uncover the pivotal moments in retail history, analyze the current market dynamics, and predict the future of shopping. Whether you're a retail enthusiast or a business profe...

    29 min
See All (17)

About

Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the backbone of successful retail operations. Tune in for insightful discussions, practical tips, and captivating stories from the frontlines of global retail. Whether you're a seasoned professional or a novice enthusiast, Retail101online is your ultimate guide to mastering the art of retail. #RetailBasics #RetailKnowledge #GlobalRetail #RetailOperations #CustomerService #InventoryManagement #RetailInsights #RetailPodcast

Information

  • Creator
    Mark Lack
  • Years Active
    2K
  • Episodes
    17
  • Rating
    Clean
  • Copyright
    © 2024 Retail101online
  • Show Website
    Retail101online

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