Hoffman Hour

Robert Hoffman

Welcome to the Hoffman Hour Podcast — hosted by Robert Hoffman, entrepreneur, insurance agency owner, and community-driven business leader based in New Mexico. The Hoffman Hour is where business, leadership, entrepreneurship, mindset, and real life collide. Each episode features candid, long-form conversations with entrepreneurs, creators, agency owners, community leaders, musicians, tradesmen, coaches, and innovators from New Mexico and beyond. What makes this podcast different is the balance between practical business insight and authentic human conversation. One episode may break down insurance, leadership, sales systems, and entrepreneurship at a granular level—while the next dives into music, family, faith, film, community impact, or the mindset required to overcome adversity and build something meaningful. Throughout the series, Robert and his guests explore: Entrepreneurship and small business ownership Leadership, accountability, and personal growth Sales psychology and communication Insurance, financial literacy, and risk management Community building and economic opportunity in New Mexico Music, film, media, and creative industries Family, marriage, parenting, and legacy Health, mindset, discipline, and winning attitudes Real stories of success, failure, and reinvention Guests range from successful business owners and industry mentors to tattoo artists, musicians, actors, coaches, contractors, insurance leaders, and nonprofit founders—each bringing unique experiences and perspectives. Whether it’s discussing what it takes to qualify for elite sales recognition, opening your first business, balancing life and work as a parent, helping seniors connect through technology, navigating tragedy and resilience, or simply learning how high performers think—the Hoffman Hour is built around authentic conversations that inspire action and deeper thinking. At its core, this podcast is about growth: Growing as a leader. Growing as a business owner. Growing as a person. And building a life that positively impacts the people around you. New episodes available on Apple Podcasts, Spotify, and YouTube. Presented by The Hoffman Agency Insurance Commercial • Home • Auto • Life • Specialty Insurance 📞 505-771-3035

  1. 16h ago

    Hoffman Hour Episode 59 - Nikki Bronstorp (Coldwell Banker Legacy)

    Nikki Bronstorp is leading a new commercial real estate division at Coldwell Banker Legacy in Albuquerque, New Mexico. As President and Qualifying Broker, Nikki shares what it takes to build a real estate business, develop independent systems, and create new opportunities in the commercial real estate market. Robert Hoffman and Nikki go beyond real estate to discuss entrepreneurship, leadership, recognizing red flags, and knowing when hard work is no longer moving you in the right direction. They explore why humility matters more than professional success, how financial stability changes your priorities, and why small daily habits can make the biggest difference. In this conversation: Launching Coldwell Banker Legacy's new commercial real estate division and understanding the role of a qualifying broker. Leadership, humility, high expectations, and recognizing red flags before they become bigger problems. Moving beyond financial survival mode, building long-term business value, and defining success beyond money. Rio Rancho Estates growth and development questions, overcoming adversity, and choosing daily progress over excuses. Whether you're a real estate professional, commercial investor, entrepreneur, or business owner, this conversation is about building something meaningful without losing sight of what matters most. CONNECT WITH NIKKI BRONSTORP Coldwell Banker Legacy | Commercial Real Estate Phone: 505-209-1246 Email: nikki.coldwellbl@gmail.com https://www.coldwellbankerluxury.com/specialist/m2afDoI/nikki-bronstorp CONNECT WITH ROBERT HOFFMAN Hoffman Agency Insurance Phone: 505-771-3035 Email: rhoffman2@farmersagent.com 4351 Jager Dr NE, Suite C, Rio Rancho, NM 87144 ABOUT HOFFMAN HOUR Hosted by Robert Hoffman, Hoffman Hour features conversations with entrepreneurs, business owners, and community leaders about business, leadership, personal growth, and the stories behind success. Follow Hoffman Hour on Spotify and Apple Podcasts for more conversations with the people building businesses and making an impact in New Mexico.

  2. Oct 21

    Hoffman Hour Episode 58 - Phil Chavez (The Grill)

    EPISODE 57 | PHIL CHAVEZ – THE GRILL, ROUTE 66 & THE SECRET TO A GREAT BURGER What does it take to build a restaurant that people keep coming back to for decades? And what really makes a great burger? On this episode of the Hoffman Hour Podcast, host Robert Hoffman sits down with Phil Chavez, owner of The Grill in Albuquerque, New Mexico, for a conversation about restaurant ownership, family history, Route 66, entrepreneurship, and the passion behind perfecting your craft. Phil's journey into the restaurant business began after serving in the United States Navy. While stationed in San Francisco, he spent time learning the restaurant business from an experienced owner in Santa Rosa, California. When he returned to New Mexico, he teamed up with his father to convert part of the family's auto repair property into a small restaurant called Grandpa's Grill. That restaurant would become the foundation for decades of experience in the food industry. Phil shares stories about growing up in Gallup, New Mexico, where his father owned the Shell station near the historic El Rancho Hotel along Route 66. He explains how his father anticipated the construction of the interstate bypass and made an important business decision before the traffic patterns changed. Robert and Phil also explore the history of Route 66, the legendary El Rancho Hotel, and its connections to Hollywood icons like John Wayne and Ronald Reagan. Of course, you can't sit down with Phil without talking about the food! Phil breaks down the science and experience behind making a great burger, including why the 80/20 beef-to-fat ratio works best on his grill, how different suppliers affect the final product, why seasoning the meat properly matters, and how cooking over mesquite wood creates The Grill's signature flavor. Beyond the burgers, this episode is about what it really takes to build a business. Phil recalls operating a small 1,700-square-foot restaurant with just 25 seats, doing the cooking himself while one employee handled the front. For six years, he put in the long hours and repetitions that helped shape his experience as a restaurateur. Robert and Phil discuss the importance of finding work you're genuinely passionate about, how repetition builds expertise, and why loving what you do can be one of the greatest competitive advantages in business. IN THIS EPISODE Phil's journey from the U.S. Navy to restaurant ownership The origins of Grandpa's Grill and its Route 66 history Growing up in Gallup and the legendary El Rancho Hotel How Phil's father anticipated the interstate bypass The evolution from Grandpa's Grill to The Grill The secret behind The Grill's mesquite-grilled burgers Why 80/20 ground beef makes a difference The realities of operating a small, independently owned restaurant Building expertise through passion, consistency, and repetition Why doing something you love makes the hard work worthwhile Whether you're a business owner, a food lover, a New Mexico history enthusiast, or someone looking for inspiration to pursue your passion, this episode offers a look at the experience behind one of Albuquerque's local restaurant stories. A shorter episode of the Hoffman Hour, packed with local history, great food, and lessons from decades in business. CONNECT WITH THE HOFFMAN HOUR PODCAST 🎙️ Hosted by Robert Hoffman ▶️ YouTube: https://www.youtube.com/@HoffmanHourPodcast 🎧 Available on Apple Podcasts, Spotify, and Podbean. ABOUT OUR SPONSOR — HOFFMAN AGENCY The Hoffman Hour Podcast is proudly brought to you by the Hoffman Agency — Farmers Insurance. Based in Rio Rancho, New Mexico, the Hoffman Agency helps individuals, families, and business owners protect what matters most. Our team provides personalized insurance solutions, including: Homeowners & Auto Insurance Business & Commercial Insurance Life Insurance & Mortgage Protection Landlord & Rental Property Insurance Specialty Insurance Coverage 📞 Call Hoffman Agency: 505-771-3035 Whether you're protecting your family, buying a home, or growing a business, we're here to help you understand your options and find the right coverage. Hoffman Agency — Protecting what you've worked hard to build. If you enjoyed this episode, subscribe to the Hoffman Hour Podcast, leave a review, and share it with someone who appreciates New Mexico history, local businesses, and great entrepreneurial stories. #HoffmanHour #PhilChavez #TheGrill #Albuquerque #Route66

  3. Sep 24

    Hoffman Hour Episode 57 - Mike Adams (On the Mic with Mike)

    🎙️ Hoffman Hour Podcast | Mike Adams – Albuquerque, Sports, Boxing & Getting 1% Better Every Day Hosted by Robert Hoffman | The Hoffman Agency Insurance In this episode of the Hoffman Hour Podcast, Robert Hoffman sits down with Mike Adams for a conversation about Albuquerque, New Mexico, sports, boxing, radio, storytelling, community, winning, and getting 1% better every day. Mike has spent roughly 30 years in radio and ring announcing, with experiences spanning New Mexico, Las Vegas, Florida, Los Angeles, and beyond. Along the way, he's interviewed fascinating people, covered the fight world, and learned firsthand what separates champions from everyone else. Mike shares one of his core beliefs: “Winners win. They find a way to win.” Robert and Mike explore how sports can become a blueprint for business and life.  You might hear 100 no's before getting 10 yeses. Can you rebound, make another call, send another email, and keep moving? They also discuss: • Mike's decades in radio and broadcasting • 30 years of ring announcing and boxing • Albuquerque and his love for New Mexico • Championship mentality and extreme focus • Dennis Rodman, LeBron James and Rory McIlroy • Assists, teamwork and helping others win • Rebounding from rejection and setbacks • Mike's experiences interviewing fascinating people • His conversation with filmmaker Ken Burns • Growing up in Albuquerque and attending Del Norte High School • Storytelling and understanding what motivates people • Community involvement and leadership through action • Mike's “Foundation of the Sticks” • Taking pride in your neighborhood • Getting 1% better every day Mike's “Foundation of the Sticks” represents another major theme of the conversation. He'll grab a trash-picker, head into a neighborhood, and clean up—not for recognition or applause, but because he believes in leaving his community better than he found it. That philosophy immediately connects with something Robert has built into the Hoffman Agency culture: 1% better each day. At its core, this episode is about people, resilience and improvement—helping others score, rebounding when life knocks you down, taking pride in your community, and finding a way to keep moving forward. Whether you're an entrepreneur, athlete, salesperson, leader, boxing fan, or proud New Mexican, there's something in this conversation for you. The Hoffman Agency Insurance Serving New Mexico, Texas & Arizona with Home, Auto, Commercial, Life, Flood and Specialty Insurance. 📞 (505) 771-3035 🎙️ Watch the Hoffman Hour Podcast on YouTube and listen on Podbean, Apple Podcasts and Spotify. #HoffmanHourPodcast #MikeAdams #Albuquerque #NewMexico #Leadership

  4. Sep 7

    Hoffman Hour Episode 56 - Kade Walenta (Kade's Kleanup)

    Kade Walenta, owner of Kade’s Kleanup, joins Robert Hoffman on the Hoffman Hour Podcast for a conversation about entrepreneurship, leadership, building a team, and developing the mentality it takes to grow a business at a young age. Kade shares his perspective on overcoming self-doubt as a young entrepreneur and learning how to lead by example as his business and responsibilities have grown. A major part of the conversation focuses on building the right team. Robert and Kade discuss the importance of hiring people who align with your values, giving employees the autonomy to do their jobs, and moving away from micromanagement. They also talk about creating an environment where employees are motivated through trust, responsibility, and recognition. In this episode: • Kade’s journey as a young entrepreneur • Overcoming self-doubt in business • Developing the right business mentality • Leading by example • Hiring people who align with your values • Building a strong team culture • Why micromanagement can hold a team back • Giving employees autonomy and responsibility • Motivating employees through trust and recognition • Growing as a leader while growing a business ABOUT KADE’S KLEANUP Kade Walenta is the owner of Kade’s Kleanup, a New Mexico-based junk removal and cleanup company serving residential and commercial customers. ABOUT THE HOFFMAN HOUR PODCAST Rob sits down with entrepreneurs, business owners, creators, athletes, and leaders to uncover the stories, lessons, and strategies behind their success. Hosted by Robert Hoffman, owner of Hoffman Agency Insurance in New Mexico. 🎙️ New clips and full episodes every 2 weeks. LISTEN TO THE HOFFMAN HOUR 🍎 Apple Podcasts: https://podcasts.apple.com/us/podcast/hoffman-hour/id1735074390 🎧 Spotify: https://open.spotify.com/show/0vawm40GYbN9IQCmCQH2Zg 📺 Watch full episodes and subscribe on YouTube. BROUGHT TO YOU BY HOFFMAN AGENCY INSURANCE Hoffman Agency helps individuals, families, and businesses with Auto, Home, Life, Commercial, Flood, Landlord, Restaurant, Real Estate, and Specialty Insurance. 📞 Hoffman Agency: 505-771-3035 #HoffmanHour #KadesKleanup #KadeWalenta #Entrepreneurship #Leadership #SmallBusiness #NewMexicoBusiness

  5. Aug 22

    Hoffman Hour Episode 55 - Patrick Schmittdiel Jr. (FT Elite Soccer Training)

    ⚽ HOFFMAN HOUR PODCAST — EPISODE 55 | PATRICK SCHMITTDIEL JR. What separates talented players from the ones who actually make it? On Episode 55 of the Hoffman Hour Podcast, Robert Hoffman sits down with Patrick Schmittdiel Jr., a New Mexico soccer coach with deep roots in the game, to talk about what really goes into developing athletes, building winning teams, and turning talent into results. Patrick shares his journey through soccer, his experience coaching in Santa Fe, and the lessons he’s learned working with competitive players. We get into the reality of being a goal scorer, why discipline can matter more than raw talent, what coaches actually look for in players, and the mentality required to keep improving when natural ability isn’t enough. We also talk about the growth of soccer in New Mexico, the professional game, and the excitement surrounding the 2026 FIFA World Cup coming to North America. This episode goes beyond soccer. It’s a conversation about coaching, leadership, discipline, competition, accountability, and what it takes to perform at a high level — lessons that translate just as well to business and life. ⚽ IN THIS EPISODE Patrick’s background and journey through soccer Coaching and developing competitive players Talent vs. discipline The reality of being a goal scorer What separates good players from great ones Building confidence and handling pressure Soccer culture and its growth in New Mexico The 2026 FIFA World Cup Leadership, accountability, and continuous improvement 🎙️ ABOUT THE HOFFMAN HOUR The Hoffman Hour Podcast features conversations with entrepreneurs, business owners, athletes, coaches, creators, and leaders about the experiences, failures, lessons, and strategies that shaped their success. Hosted by Robert Hoffman, owner of Hoffman Agency. 🛡️ BROUGHT TO YOU BY HOFFMAN AGENCY Need insurance? Hoffman Agency can help with: Auto Insurance Home Insurance Commercial & Business Insurance Life Insurance Flood Insurance Landlord & Investment Property Insurance Restaurant Insurance Real Estate Insurance Specialty Insurance 📞 CALL HOFFMAN AGENCY: 505-771-3035 🎧 WATCH & LISTEN ▶️ WATCH THE FULL EPISODE ON YOUTUBE: https://youtu.be/8lMfknnbMF0 🍎 APPLE PODCASTS: https://podcasts.apple.com/us/podcast/hoffman-hour/id1735074390 🎧 SPOTIFY: https://open.spotify.com/show/0vawm40GYbN9IQCmCQH2Zg 📸 INSTAGRAM: https://www.instagram.com/roberthoffmanfarmersinsurance/ #HoffmanHour #PatrickSchmittdiel #Soccer #SoccerCoach #NewMexicoSoccer

  6. Aug 6

    Hoffman Hour Episode 53 - Brandon Saiz (NCB Mechanical)

    🎙️ Hoffman Hour Podcast | Episode 53 – Brandon Saiz of NCB Mechanical Hosted by Robert Hoffman | The Hoffman Agency Insurance Robert Hoffman sits down with Brandon Saiz, owner of NCB Mechanical, for an honest conversation about entrepreneurship, marketing, leadership, sales, business growth, and what it really takes to build a successful home service company from the ground up. Brandon founded NCB Mechanical with a vision of building more than just an HVAC company. Through consistent marketing, disciplined execution, and an unwavering commitment to customer service, he has grown the business into one of New Mexico's trusted names in residential and commercial HVAC services. This episode goes far beyond heating and air conditioning. Robert and Brandon dive into the realities of running a growing business, overcoming setbacks, developing systems, hiring the right people, and creating a brand that customers immediately recognize and trust. The conversation explores: • Building NCB Mechanical from the ground up • Marketing across every channel to become the obvious choice • Why consistency beats occasional advertising • The psychology of brand familiarity and customer trust • Sales, rejection, and developing resilience as an entrepreneur • Why customer service can become your biggest competitive advantage • Hiring, leadership, and building the right company culture • The importance of discipline, systems, and continuous improvement • Lessons learned from growing a home service business • The seasonality of the HVAC industry and adapting during slower periods • Marketing strategies that generate long-term business growth • Plumbing, heating, air conditioning, and residential service experiences • Memorable customer stories and unexpected service calls • Funny behind-the-scenes moments from the trades • The realities of entrepreneurship that most people never see • Why success comes from repetition, consistency, and showing up every day   Throughout the conversation, Brandon shares practical insights that apply far beyond the HVAC industry. Whether you're building a service business, growing a sales organization, leading a team, or simply looking to improve your marketing, the lessons are immediately applicable. The discussion also explores why relationships still matter in an increasingly digital world. While technology continues to evolve, Brandon believes businesses that consistently deliver value and remain visible in their communities will continue to earn trust and long-term customer loyalty. Whether you're an entrepreneur, business owner, salesperson, tradesperson, marketer, or someone looking to grow a company, this episode is packed with actionable advice, real-world stories, and lessons learned through experience. At its core, this conversation is about becoming the business people remember. Not because you advertised once—but because you consistently delivered value, built trust, and showed up long before they needed your service.  About Brandon Saiz & NCB Mechanical Brandon Saiz is the owner of NCB Mechanical, a New Mexico-based residential and commercial HVAC company specializing in heating, air conditioning, ventilation, plumbing, maintenance, repairs, and system installations. Through a focus on quality workmanship, customer service, and consistent marketing, Brandon has built a rapidly growing company serving homeowners and businesses throughout the Albuquerque area. About The Hoffman Agency Insurance At The Hoffman Agency, we specialize in protecting what matters most—offering commercial, home, auto, life, flood, and specialty insurance solutions throughout New Mexico, Texas and Arizona. If you're looking for a fast, no-obligation quote backed by exceptional customer service, call us today at (505) 771-3035. If you've ever wondered how successful entrepreneurs build trusted brands, why consistent marketing outperforms short-term advertising, what it takes to grow a service business, or how to become the obvious choice in your industry, this is an episode you won't want to miss.

  7. Jul 4

    Hoffman Hour Episode 52 - Jeff Faulwell (Farmers Insurance)

    🎙️ Hoffman Hour Podcast | Episode 52 – Jeff Faulwell Hosted by Robert Hoffman | The Hoffman Agency Insurance In Episode 52 of the Hoffman Hour Podcast, Robert Hoffman sits down with longtime insurance professional Jeff Faulwell for a wide-ranging conversation about insurance, entrepreneurship, sales, technology, music, leadership, and what it takes to stay relevant in a rapidly changing world. Jeff has spent decades helping clients protect what matters most while building a successful career in one of the most relationship-driven industries in America. Along the way, he's developed a unique perspective on customer service, risk management, business ownership, technology, and the human side of insurance. This episode goes far beyond policy language and premiums. Robert and Jeff discuss how many people accidentally find their life's work in the industry, why sales skills are essential for every entrepreneur, and what separates agents who survive from agents who thrive. Jeff shares lessons from years in the insurance industry, including memorable claims stories, customer experiences, and moments that reinforced the importance of serving clients the right way. The conversation explores: • The realities of entrepreneurship and building a career • Sales systems, prospecting, and business development • Coaching, mentorship, and helping agents grow • The importance of client relationships and long-term trust • Real-world insurance claims and customer advocacy • Uninsured motorists and the impact of proper coverage • Replacement Cost versus Actual Cash Value (ACV) • Why understanding your policy matters before a claim happens • How technology is changing the insurance industry • Accident detection technology and modern claims support • Artificial intelligence and whether AI can replace insurance agents • Why human relationships still matter in a technology-driven world • Reinsurance, market conditions, and challenges facing the insurance industry • The California insurance crisis and what it means for consumers • What separates great insurance companies from average ones The conversation also takes several unexpected turns into music, creativity, and the realities of performing. As musicians themselves, Robert and Jeff discuss the strange challenge artists face when their biggest songs become the songs they have to perform forever. With stories about legendary musicians they explore the tension between creative growth and audience expectations. The two also discuss: • The hidden realities of life as a musician • Why artists sometimes grow tired of their biggest hits • The discipline required to master an instrument • The physical demands of playing guitar and bass • Creativity, passion, and lifelong learning Throughout the episode, Jeff shares practical wisdom earned through decades of experience serving clients, building relationships, and adapting to change. Whether you're a business owner, entrepreneur, insurance professional, musician, salesperson, or someone simply trying to build a meaningful career, this episode offers valuable insights into leadership, service, technology, personal growth, and the importance of staying human in an increasingly automated world. At its core, this conversation is about value. How do you stay valuable in your profession? How do you continue learning? How do you build relationships that last? And what happens when technology changes everything around you? These are the questions Robert and Jeff explore in one of the most practical and thought-provoking conversations yet. About The Hoffman Agency Insurance At The Hoffman Agency, we specialize in protecting what matters most—offering commercial, home, auto, life, flood, and specialty insurance solutions throughout New Mexico. If you're looking for a fast, no-obligation quote backed by exceptional customer service, call us today at (505) 771-3035. If you've ever wondered whether AI will replace insurance agents, why some insurance policies cost more than others, what really happens during a major claim, or how successful professionals continue adapting over decades of change, this is an episode you won't want to miss.

Ratings & Reviews

5
out of 5
4 Ratings

About

Welcome to the Hoffman Hour Podcast — hosted by Robert Hoffman, entrepreneur, insurance agency owner, and community-driven business leader based in New Mexico. The Hoffman Hour is where business, leadership, entrepreneurship, mindset, and real life collide. Each episode features candid, long-form conversations with entrepreneurs, creators, agency owners, community leaders, musicians, tradesmen, coaches, and innovators from New Mexico and beyond. What makes this podcast different is the balance between practical business insight and authentic human conversation. One episode may break down insurance, leadership, sales systems, and entrepreneurship at a granular level—while the next dives into music, family, faith, film, community impact, or the mindset required to overcome adversity and build something meaningful. Throughout the series, Robert and his guests explore: Entrepreneurship and small business ownership Leadership, accountability, and personal growth Sales psychology and communication Insurance, financial literacy, and risk management Community building and economic opportunity in New Mexico Music, film, media, and creative industries Family, marriage, parenting, and legacy Health, mindset, discipline, and winning attitudes Real stories of success, failure, and reinvention Guests range from successful business owners and industry mentors to tattoo artists, musicians, actors, coaches, contractors, insurance leaders, and nonprofit founders—each bringing unique experiences and perspectives. Whether it’s discussing what it takes to qualify for elite sales recognition, opening your first business, balancing life and work as a parent, helping seniors connect through technology, navigating tragedy and resilience, or simply learning how high performers think—the Hoffman Hour is built around authentic conversations that inspire action and deeper thinking. At its core, this podcast is about growth: Growing as a leader. Growing as a business owner. Growing as a person. And building a life that positively impacts the people around you. New episodes available on Apple Podcasts, Spotify, and YouTube. Presented by The Hoffman Agency Insurance Commercial • Home • Auto • Life • Specialty Insurance 📞 505-771-3035