Tech + Tequila

Kat Shelby

Thank you for joining me today for Tech and Tequila. If you are new this is the place where we talk about Tech and Sometimes have a wonderful Tequila drink. The idea is I want you when you think of your tech stack to enjoy a nice tequila drink, not feel you need a drink because your tech is not working for you. Tech and Tequila is the place to learn about what Tech can do for your business and how it can help you connect with your customer’s and your bottom line of ROI. So, whether you have a small medium or big business. This is the podcast for you.

  1. 4d ago

    No Internet. No Business? The Backup Plan Every Business Needs

    What happens when your business internet goes down? Not just the Wi-Fi. Your phones stop working. Your cloud applications become inaccessible. Payments can’t process. Your team can’t work. And customers may not be able to reach you. In this episode of Tech + Tequila, Kat Lopez-Shelby, founder of Shelby Technology Solutions and your Techie Chica, sits down with Josh Dickinson of Helixcore to talk about business internet, backup connectivity, network redundancy, SD-WAN, SASE, cybersecurity, and what businesses can do to stay connected when their primary internet connection fails. Because internet connectivity isn’t just an IT issue anymore, it’s a business continuity issue. Kat and Josh break down the different connectivity options available to businesses, including fiber internet, fixed wireless, 4G/5G, satellite and backup internet solutions, and explain why simply having two internet connections doesn’t necessarily mean your business has true redundancy. They also dive into SD-WAN and automatic failover, how connectivity and cybersecurity are becoming increasingly connected, and why businesses with multiple locations, cloud applications, VoIP phones, payment systems, and other mission-critical technology need to think differently about their network strategy. You’ll learn: • Why every business should have a backup internet and business continuity plan• The difference between fiber, fixed wireless, 4G/5G, and satellite connectivity• How SD-WAN and automatic failover help keep businesses connected• Why two internet connections don’t always equal true network redundancy• How connectivity impacts VoIP, cloud applications, payments, and customer experience• Where SASE and cybersecurity fit into today’s network strategy• Why simplifying vendors and having one point of accountability can make technology easier to manage• The questions business owners should be asking before their internet goes down Whether you’re a small business owner, entrepreneur, IT leader, operations professional, multi-location business, or business decision-maker, this episode will help you think differently about the technology keeping your business connected. And because this is Tech + Tequila, we’re making all of it make sense without drowning you in tech jargon—and having a little tequila along the way.Because when your internet goes down, your business shouldn’t have to. Learn more about Shelby Technology Solutions: https://shelbyts.com Learn more about Helixcore:https://helixcore.net Follow Tech + Tequila for conversations about AI for business, cybersecurity, business internet, cloud technology, connectivity, automation, SD-WAN, and technology strategy made simple. Tech made simple, con corazón.

  2. Sep 8

    They Put a Mexican Candy Shot in a Bottle | The Story Behind De Volada

    Hola, Hola! What happens when you take one of Texas nightlife’s most nostalgic shots—the sweet, spicy Mexican candy shot—and put that experience into a bottle? In this episode of Tech + Tequila, Kat Lopez Shelby, aka Your Techie Chica, sits down with Ben Rosen, founder of Volada Vodka and De Volada Mexican Candy Shot, and Jessica Yuen-Hernandez, Texas Market Manager, to talk entrepreneurship, culture, spirits, technology, and what it really takes to bring a new brand to market. De Volada was born from something customers were already doing using Volada’s watermelon vodka to make Mexican candy shots. The team saw the opportunity and turned it into a ready-to-drink experience made in San Antonio with fresh watermelon flavor, real chili, natural flavors, and that sweet-and-spicy kick Texans know and love. But this conversation goes beyond what’s in the bottle. Kat, Ben, and Jessica get into: The story behind Volada and De VoladaHow they developed and tested the Mexican candy shotWhy San Antonio and Tex-Mex culture are such an important part of the brandHow sales data helps the team understand what’s working in the marketThe role of social media, QR codes, and technology in building a modern spirits brandHow AI is already becoming part of their day-to-day businessWhy relationship building still matters, even in an increasingly digital worldPlus, a few easy ways to enjoy De Volada at home And yes…we do a live tasting. Because this is Tech + Tequila, after all. 😉 Follow De Volada on Instagram:@mexicancandyshots Follow Volada:@voladavodka Follow Kat + Shelby Technology Solutions:@shelbytechsolutions Innovation doesn’t always mean inventing something the world has never seen before. Sometimes it means recognizing something people already love, respecting the culture behind it, and using technology, data, and thoughtful design to deliver that experience to more people. And Tech + Tequila is getting closer to a pretty BIG milestone… EPISODE 100 IS JUST AROUND THE CORNER! We’ve talked about tech, tequila, entrepreneurship, AI, cybersecurity, business, community, and everything in between—and we’re just getting started. Stay tuned as we count down to #TechAndTequila100. Until next time, keep your technology simple, your connections meaningful, and your De Volada ice cold. Salud! Please enjoy responsibly. You must be 21+ to purchase or consume alcohol.

  3. Sep 1

    Simplifying Business Connectivity: Resilience, Redundancy & Cutting Through the Tech Chaos with Dan Solomon of BCN

    If your business has multiple locations, multiple carriers, multiple contracts, and enough invoices to make you want to pour a drink, this episode is for you. On this special Tech + Tastings episode of Tech + Tequila, I sit down with Dan Solomon from BCN to talk about something I see businesses struggle with all the time: technology gets complicated really fast. We get into connectivity, network resilience, backup internet, SD-WAN, 4G/5G, POTS replacement, and what businesses actually need to know without turning the conversation into alphabet soup. Because you know my mantra: strategy before software. Always. Dan and I talk about what happens when companies grow, acquire new locations, or simply accumulate technology over the years. Suddenly, nobody knows who owns what, which carrier supports which locatio, or why accounting is still paying for a circuit that was unplugged five years ago. BCN's approach is about simplifying that complexity by bringing multiple carriers and services together with greater visibility, centralized support, and consolidated billing.We also dig into something every business owner needs to think about: having two internet connections doesn't automatically mean you have true redundancy.  What happens when your primary connection fails? Does your backup automatically kick in? Do your calls stay connected? Is someone proactively monitoring the network, or are you finding out there's a problem when employees start calling IT?And yes, we talk about those good old POTS lines. If you have elevators, fire alarms, emergency phones, fax machines, or other legacy systems, now is the time to figure out exactly what you have, what you're paying for, and what actually needs to be replaced. In this episode, we talk about: Why multi-location businesses can quickly lose visibility into their technologyHow to simplify multiple carriers, services, contracts, and invoicesWhy businesses may still be paying for technology they aren't even usingThe difference between having backup internet and having real network resilienceWhy proactive monitoring matters when something goes downSD-WAN, SASE, DIA, 4G, 5G, satellite, and what businesses actually need to care aboutWhy businesses should start reviewing their POTS lines nowHow companies with remote locations, field operations, warehouses, and oil & gas sites can rethink connectivityWhy the best technology decision isn't always the newest or shiniest solutionAnd, of course, what we're drinking during this special Tech + Tastings episode At the end of the day, technology shouldn't create more work for your business. It should help keep you connected, operational, protected, and prepared to grow. So grab your cafecito, tequila, vodka, or whatever happens to be in your glass, and join us for another conversation where we make technology a little less intimidating, a lot more human, and hopefully a little more fun. #TechAndTequila #TechieChica #SMBTech

  4. Aug 19

    Beyond the Phone: How AI and Omnichannel Communication Are Changing Customer Experience

    What happens when your customers expect to reach you by phone, text, chat, video, and every channel in between — and they expect you to remember the conversation no matter where it started? In this episode of Tech + Tequila, Kat Lopez Shelby (Techie Chica) sits down with Jamie DeWitt, VP of Sales for the Central Region at Vonage, and Tabitha Sims, Senior Regional Channel Manager for the Central Region at Vonage, for a real-world conversation about the future of business communications. Vonage has come a long way from its early reputation as a traditional VoIP phone provider. Today, the conversation is about much more: unified communications, contact centers, APIs, AI, automation, and creating a truly connected customer experience. The problem? Businesses often end up with a “Frankenstein” tech stack — different platforms, disconnected channels, and customer information scattered everywhere. And when a customer starts a conversation in chat only to be told to call and explain everything all over again, that disconnect becomes their problem. Kat, Jamie, and Tabitha break down how businesses can bring those conversations together, create a more seamless omnichannel experience, and use AI to improve efficiency without making customers feel like they're trapped talking to a robot. In this episode, they talk about: Why modern customer communication is about much more than phone calls The evolution of Vonage beyond traditional VoIP How disconnected systems can hurt the customer experience Creating a true omnichannel customer journey Why businesses don't necessarily need to replace their entire tech stack at once How AI can improve efficiency, automation, personalization, and cost savings Finding the right balance between AI and human connection Why customers care less about the technology behind the scenes and more about whether it simply works No tech jargon. No complicated explanations. Just real conversations about technology, business, customer experience — and, of course, maybe a little tequila along the way.

  5. Aug 4

    Your Business Network Is Costing You More Than You Think

    What happens when your Wi-Fi crashes, your phones stop working, or your employees can’t access the systems they need to do their jobs? In this episode of Tech + Tequila, Kat Lopez Shelby (“Your Techie Chica”) breaks down why business networking, Wi-Fi, firewalls, internet connectivity, and network infrastructure are some of the most important and misunderstood parts of modern business. Inspired by a recent event with Meter, Kat explains how fully managed networking works, what “vertically integrated networking” actually means, and why choosing the right network strategy can reduce downtime, improve security, and save your business thousands of dollars in lost productivity. Whether you’re a business owner, operations leader, or IT professional, this episode will help you make smarter technology decisions without the tech jargon. In this episode, you’ll learn: Why your network is the foundation of your business What vertically integrated networking actually means The hidden costs of poor Wi-Fi, outdated hardware, and unmanaged firmware How centralized network management reduces downtime Why installation quality matters as much as the hardware itself How AI is helping IT teams troubleshoot network issues The difference between CapEx and OpEx networking models Questions every business should ask before upgrading its network Why planning your network before moving offices can save time, money, and frustration Key Takeaway Technology isn’t about buying the newest hardware, it’s about building a strategy that keeps your business secure, productive, and ready to grow. That’s why, at Shelby Technology Solutions, we believe in Strategy Before Software. The right technology isn’t the one with the most features, it’s the one that solves your business problems. Tequila of the Episode: La Gritona Tequila (if that’s the featured bottle otherwise update with the correct tequila.) Connect with Kat Lopez Shelby https://www.shelbyts.com Follow Shelby Technology Solutions on LinkedIn, Instagram, YouTube, and Facebook New episodes every week covering AI, cybersecurity, business technology, cloud, connectivity, and practical tech advice for growing businesses. If you enjoyed this episode: Subscribe Leave a review on Apple Podcasts or Spotify Share this episode with another business owner Because around here, we believe in Strategy Before Software, Tech Made Simple con Corazón, and helping businesses make smarter technology decisions without the tech jargon, pressure, or mansplaining.

  6. Jul 23

    From Tech Career to Entrepreneur: Building Legacy, Wealth & Opportunity with Kelli Ballou-McMillan

    Hola, Hola familia! In today’s episode, I’m sitting down with Kelli E Ballou-McMillan, Chief Technology Officer at Legacy TSD, for a powerful conversation about entrepreneurship, representation, AI, and what it truly takes to build a lasting legacy in the technology channel. Kelli shares how Legacy TSD is helping aspiring technology advisors and entrepreneurs learn the business side of the channel from building a company and developing a sales process to choosing the right technology partners and serving clients strategically. We talk about why representation must go beyond simply having a seat at the table and create real opportunities for ownership, generational wealth, and long-term economic mobility. We also break down how to evaluate technology without getting distracted by shiny objects, why AI cannot fix a broken process, and why customer readiness should always come before implementation. Kelli also gives us a behind-the-scenes look at Legacy TSD’s 12-week program, which combines self-paced education, mentorship, supplier relationships, sales training, and a supportive community designed to help new advisors avoid common roadblocks and grow faster. In this episode, we discuss: Building a technology business with the right foundation Creating generational wealth through entrepreneurship Moving from representation to ownership Choosing strategic technology and supplier partners Why you should never automate a broken process Evaluating AI based on business readiness not hype The importance of mentorship, community, and succession planning Why women and underrepresented leaders are needed in technology Protecting your reputation and being intentional about your personal brand Whether you’re already working in technology, thinking about starting your own business, or wondering how AI will shape the future of your organization, this conversation is filled with practical advice, honest perspective, and plenty of corazón. Learn more about Legacy TSD: LegacyTSD.com Connect with Kelly: LinkedIn: Kelli E Ballou-McMillan Learn more about Shelby Technology  Solutions: Website: www.shelbyts.com Ready to make your technology work for your business instead of against it? Book a free 30-minute technology conversation with Shelby Technology Solutions. Follow Tech + Tequila! Instagram: @shelbytechsolutions LinkedIn: Shelby Technology Solutions YouTube: Shelby Technology Solutions Connect with Kat Lopez Shelby “Your Techie Chica” LinkedIn: Kat Lopez Shelby Instagram: @shelbytechsolutions Don’t forget to follow, subscribe, rate the show, and share this episode with someone who is ready to build their business, strengthen their brand, and create a legacy that lasts.

About

Thank you for joining me today for Tech and Tequila. If you are new this is the place where we talk about Tech and Sometimes have a wonderful Tequila drink. The idea is I want you when you think of your tech stack to enjoy a nice tequila drink, not feel you need a drink because your tech is not working for you. Tech and Tequila is the place to learn about what Tech can do for your business and how it can help you connect with your customer’s and your bottom line of ROI. So, whether you have a small medium or big business. This is the podcast for you.