The Small Business CTO

Kale Miller

The Small Business CTO for Australia's business community.

  1. 06/25/2025

    19: Build Your Own AI Agent (Without Coding)

    Send a text In this episode, we're exploring the practical side of building your first AI agent using Custom GPTs. If you're curious about AI but not sure where to start, this is your hands-on guide. We walk through the entire process: goal setting, design, prompt writing, tool configuration, and iteration. We'll be using a real (and fairly topical) example of a podcast script-writing assistant. Whether you're a small business owner looking to save time or a curious tinkerer exploring AI, this episode shows you just how simple (and powerful) it can be to build your own AI agent without writing a single line of code. Open AI cookbook link: https://cookbook.openai.com/ Kale Miller is a data and AI consultant based in Perth, Western Australia. He's passionate about helping Australia’s small business community embrace technology to become more efficient, more effective and more profitable. Learn more about him on LinkedIn.

    14 min

  2. 05/22/2025

    18: What Is an AI Agent?

    Send a text In this episode, we're demystifying AI agents. What they are, how they work, and why they’re a game-changer for small businesses. From automating customer service to streamlining internal workflows, I'm sharing real-world examples and practical steps to help you start using AI agents today. Whether you're just getting comfortable with ChatGPT or ready to explore custom tools, this episode offers clear, jargon-free guidance to help you scale smarter with AI. Listen to Episode 11 to learn more about what ChatGPT is and how it works! Kale Miller is a data and AI consultant based in Perth, Western Australia. He's passionate about helping Australia’s small business community embrace technology to become more efficient, more effective and more profitable. Learn more about him on LinkedIn.

    13 min

  3. 05/08/2025

    17: Prompting 101

    Send a text We break down one of the most powerful yet overlooked skills in using tools like ChatGPT: prompting.  Whether you're brand new to AI or already experimenting with it in your business, you'll learn five simple, actionable techniques to improve the quality of responses you get. From writing clearer instructions to providing examples and asking the model to explain its thinking, this episode is a must-listen for anyone who wants to make AI work harder (and smarter) for their business. Kale Miller is a data and AI consultant based in Perth, Western Australia. He's passionate about helping Australia’s small business community embrace technology to become more efficient, more effective and more profitable. Learn more about him on LinkedIn.

    11 min

  4. 03/31/2025

    16: What is an API?

    Send a text Today I wanted to talk about a term that seems to be thrown around willy-nilly, but it isn’t explained very often: “What is an API?” The acronym “API” stands for application programming interface. It is, in effect, a way for two different computers or programs to communicate with each other. Kale Miller is a data and AI consultant based in Perth, Western Australia. He's passionate about helping Australia’s small business community embrace technology to become more efficient, more effective and more profitable. Learn more about him on LinkedIn.

    8 min

  5. 03/12/2025

    15: The Blueprint for a Top-Tier Data Team with Douglas Robertson

    Send a text If you're a business owner, hiring manager, or data professional, this episode is jam-packed with insights to help you navigate the evolving data landscape. In this episode, I chat with Douglas Robertson, founder of DR Analytics Recruitment, about: ➝ Where businesses should start with data & AI – the first steps to building a data-driven company. ➝ Hiring the right data talent – frameworks for identifying and recruiting top analytics professionals. ➝ Specialist vs. Generalist careers – should job seekers focus on one area or develop broad skills? ➝ The future of data roles – which positions might disappear in the next three years? ➝ The mission behind DR Analytics Recruitment – why Doug started his company and his vision for data hiring. Want to chat to Doug IRL? You can find him on LinkedIn, or visit DR Analytics at https://www.analyticsrecruitment.com.au/ Kale Miller is a data and AI consultant based in Perth, Western Australia. He's passionate about helping Australia’s small business community embrace technology to become more efficient, more effective and more profitable. Learn more about him on LinkedIn.

    42 min

  6. 02/13/2025

    14: What is Business Intelligence (BI)?

    Send a text BI - or business intelligence - is all about transforming raw data into meaningful insights, helping business owners make better, faster decisions to optimise operations, improve profitability, and stay competitive. Today we'll chat about the best BI tools for small businesses - Microsoft Power BI, Google Looker Studio, and Tableau - detailing their costs, benefits, and ease of use. Kale references another episode, "3: What is a Data Warehouse?" which you can listen to here: https://www.buzzsprout.com/2333082/episodes/14846082 Kale Miller is a data and AI consultant based in Perth, Western Australia. He's passionate about helping Australia’s small business community embrace technology to become more efficient, more effective and more profitable. Learn more about him on LinkedIn.

    10 min

  7. 01/23/2025

    13: The Role of a CTO/CIO in a Business

    Send a text You might be wondering, 'Why would my small business need a Chief Technology Officer or Chief Information Officer? Isn’t that a luxury for big companies?' Stick with me, and I’ll show you why having someone in this role - whether full-time, part-time, or even just as a consultant - could be the smartest investment your business makes. Kale Miller is a data and AI consultant based in Perth, Western Australia. He's passionate about helping Australia’s small business community embrace technology to become more efficient, more effective and more profitable. Learn more about him on LinkedIn.

    7 min

  8. 11/20/2024

    12: What is Technical Debt?

    Send a text Technical debt is one of those things that can sneak up on you in the world of software development, but if left unchecked, it can cost you a lot of time and resources in the long run. So, let’s unpack what it is, how it accumulates, and how you can manage it. Kale Miller is a data and AI consultant based in Perth, Western Australia. He's passionate about helping Australia’s small business community embrace technology to become more efficient, more effective and more profitable. Learn more about him on LinkedIn.

    16 min
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About

The Small Business CTO for Australia's business community.

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  • Creator
    Kale Miller
  • Years Active
    2024 - 2025
  • Episodes
    20
  • Rating
    Explicit
  • Copyright
    © 2026 The Small Business CTO
  • Show Website
    The Small Business CTO