Tax Leaders Unplugged

Loctax

Welcome to the Tax Leaders Unplugged, a podcast hosted by Stevi Frooninckx (CEO & Co-founder at Loctax), where we go beyond the numbers and the rules, delving into the essence of leadership in the tax world. Our focus isn’t on tax technicalities; it’s on the people behind them. Join us for in-depth conversations with leading in-house tax professionals, exploring collaboration, team management, and career development. Stay tuned for unique insights and advice you won’t find on Google, tailored to enhance your tax leadership journey.

  1. From VAT to Value: Powered by Tech and Diversity | Nora Bafrouri from Trane Technologies

    FEB 16

    From VAT to Value: Powered by Tech and Diversity | Nora Bafrouri from Trane Technologies

    Nora Bafrouri, Global VAT and Tax Technology Lead at Trane Technologies, joins Tax Leaders Unplugged to discuss how indirect tax teams can move from compliance to measurable business value.She explains how she built a highly automated VAT operating model across 44 jurisdictions, why tax authorities are increasingly data-driven, and how a structured KPI dashboard helped her reposition VAT as a business partner. She shares:• How misalignment between VAT and technology priorities was solved by bringing the lifecycle under one leadership.• How Italy VAT refunds moved from a six-year cycle to being fully up to date.• Why tax teams must speak in business metrics if they want budget and influence.—Where to find Nora Bafrouri: https://www.linkedin.com/in/norabafrouri/Where to find Stevi Frooninckx: https://www.linkedin.com/in/stevifrooninckx__In this episode, we cover:[00:00] Introduction – Who is Nora Bafrouri?Global VAT and Tax Technology Lead at Trane Technologies. Big 4 background. Belgium-based.[16:20] From VAT Compliance to Tax Technology LeadershipSpotting misalignment between indirect tax and technology. Taking ownership of the full lifecycle.[19:00] Scaling Across 44 JurisdictionsBuilding a highly automated VAT model with a small tax tech team.[27:40] Tax Authorities Shift to Data-Driven AuditsFrom legal debates to data mismatches. Real-time reporting changes the game.[31:20] From Cost Centre to Value DriverUsing technology to improve productivity, working capital and reputation.[32:12] Italy VAT Case StudyRefund cycle reduced from 6 years to fully up to date, including 2024 approval.[34:00] Measuring Value With a DashboardTracking risk mitigated, cash flow optimisation and productivity gains.[40:50] The Future of AI in TaxTraditional AI vs generative AI. Why tax teams must stay alert.[44:00] Final AdviceBe engaged. Bring stakeholders into your journey. Build for the organisation, not just tax.

    46 min
  2. Inside M&A: Insights for in-house tax | Sandra Esteves from Qlik

    11/03/2025

    Inside M&A: Insights for in-house tax | Sandra Esteves from Qlik

    Sandra Esteves, Head of Tax at Qlik (previously HoT at Talend, which was acquired by Qlik in 2023), joins Tax Leaders Unplugged to unpack what it takes for an in-house tax team to get through due diligence and integration without losing control or credibility. We cover the realities of PE-backed deals, running Talend and Qlik as standalone groups until late 2023, and how to lead when sponsors and colleagues exit during the process. In this episode, she shares:• The dashboard she built within months of joining in 2021 to brief the CFO on eight core items: on-time compliance, risk positions, liabilities, controversy, cash taxes, cash opportunities, and attributes.• Why deep business knowledge accelerated structuring and integration decisions.• How to balance team morale and transparency when duplication forces tough calls.• Why compliance is strategic, not second-class, especially with Pillar Two and central oversight.—Where to find Sandra Esteves: https://www.linkedin.com/in/sandra-esteves-33788313/Where to find Stevi Frooninckx: https://www.linkedin.com/in/stevifrooninckx__In this episode, we cover:[00:00:00] From Portugal to Amsterdam: Sandra’s Tax Journey[00:05:10] The Compass Quote: Staying Focused as a Leader[00:08:42] Talend’s Acquisition by Qlik[00:12:50] The 8-Line CFO Dashboard for M&A Readiness[00:15:12] Leading Through Integration and Sponsorship Loss[00:24:25] Compliance as a Strategic Advantage[00:27:30] TEI, IBFD, and Career Lessons for Tax Leaders

    36 min
  3. Secrets of Successful Tax Leadership in MENA's Tech Industry | Stuart Ramsay

    07/24/2025

    Secrets of Successful Tax Leadership in MENA's Tech Industry | Stuart Ramsay

    Stuart Ramsay, now Director and Group Head of Tax at AD Ports Group (note: episode was filmed while he was still at Dubizzle Group), joined us to discuss building a strategic in-house tax function from scratch in a fast-growing MENA tech company. In this episode, he shares: • A major leadership challenge (moving from a 50 000-employee logistics giant to a 5 000-employee tech scale-up with no existing tax team) and how he solved it through a “mini tax due-diligence” in his first 30 days. • Real-world results, including cutting potential compliance filings from 100 to 12 through entity rationalisation and introducing private GPT translation that saves roughly $200 and three days per Arabic tax return. • Best practices for UAE corporate tax Day 1 readiness, VAT specialisation, and low-budget tech adoption that other in-house teams can replicate. — Where to find Stuart Ramsay: https://www.linkedin.com/in/stuart-ramsay/ Where to find Stevi Frooninckx: https://www.linkedin.com/in/stevifrooninckx __ In this episode, we cover: (0:00) Intro and Stuart’s journey from Glasgow to Dubai (4:03) Why the GCC moved from 5 % VAT to a 9 % corporate tax (18:25) Pillar II plus UAE CT: using one data set for both regimes (32:27) From DP World to Dubizzle: smaller company, bigger influence (40:05) The power of saying “I don’t know” to win executive trust (42:18) Mini tax due-diligence: a 30-day map of filings and risks (43:45) Filling blind spots: hiring a VAT specialist and adding AI translation (47:15) Two career rules: balance hard-soft skills and embrace change (54:02) Final advice and closing

    56 min
  4. VP Tax at Dell on Reputation, Risk, and Real Leadership (Lionel Nobre)

    06/17/2025

    VP Tax at Dell on Reputation, Risk, and Real Leadership (Lionel Nobre)

    Lionel Nobre, VP Tax Latin America at Dell Technologies, joins the Tax Leaders Unplugged podcast to explore what in-house tax leadership looks like in practice. After nearly two decades at Dell and deep involvement with TEI and academic programs across the Americas, Lionel brings a clear message: being technically strong is no longer enough. In this episode, he shares: • How he built a 100-hour international tax management program focused on leadership, stakeholder communication, and operational readiness. • Why the tax team at Dell tracks the number of “surprises” as a KPI, and how this drives trust with business stakeholders. • What it means to position tax as a function that enables growth, not just manages compliance. — Where to find Lionel Nobre: https://www.linkedin.com/in/lionelnobre/ Where to find Stevi Frooninckx: https://www.linkedin.com/in/stevifrooninckx — In this episode, we cover: (0:01) Intro and Lionel’s background in tax and tech (1:02) Early career: Oracle, Arthur Andersen, BDO, Grant Thornton (2:21) 18+ years at Dell and evolution of his role (3:00) TEI involvement and Latin America’s growing voice (4:59) Why TEI matters for in-house tax professionals (8:09) Dell’s approach to tax as a business partner (10:48) Building trust and internal tax reputation (14:55) Launching the International Tax Management Program (18:18) Who the program is for and what it teaches (22:10) Curriculum: leadership, ops, communication, tech (23:10) Tax KPIs and team performance evaluation (24:00) The “surprise” KPI and why it matters (26:28) Why even good surprises are a problem (28:22) ETR impact: linking C-suite access to outcomes (30:54) Teaching change management in tax teams (33:40) Partnering with CIAT to teach cooperative compliance (35:07) Risk dashboards used by tax authorities (38:39) AI, data quality, and audit exposure (42:52) Global expansion of the training program (44:50) Future skillset: 50% tech, 30% business, 20% tax — Referenced: • TEI – Tax Executive Institute: https://www.tei.org/ • International Tax Management Program – launched in 2023, hosted by universities in Brazil (Insper) and Argentina (UTDT) • Thomson Reuters Book – “Gestão Tributária no Brasil” co-edited by Lionel Nobre • Texas A&M University – where Lionel lectures on tax leadership• CIAT (Centro Interamericano de Administraciones Tributarias) – partner on cooperative compliance module

    52 min

About

Welcome to the Tax Leaders Unplugged, a podcast hosted by Stevi Frooninckx (CEO & Co-founder at Loctax), where we go beyond the numbers and the rules, delving into the essence of leadership in the tax world. Our focus isn’t on tax technicalities; it’s on the people behind them. Join us for in-depth conversations with leading in-house tax professionals, exploring collaboration, team management, and career development. Stay tuned for unique insights and advice you won’t find on Google, tailored to enhance your tax leadership journey.