Sell more and lose less - with ECR Retail Loss

Colin Peacock
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Sell more and lose less - with ECR Retail Loss

Retailers are always searching for new ways to reduce retail losses such as lost sales because of empty shelves, losses at self-checkout, returns fraud and food waste. Every year, store operations and loss prevention experts from over 300 different retail businesses from around the world participate in the meetings and research organised by ECR Retail Loss.  This podcast series brings you the latest insights from our research and best practice meetings.   Hosted on Acast. See acast.com/privacy for more information.

  1. 5 HR. AGO

    Online substitutions

    On this week's episode Colin Peacock is joined by Professor Daniel Corsten to discuss managing substitutions for online orders picked from store. They explore best practice in how retailers handle out-of-stock items, the costs involved, and the benefits of personalised substitution strategies. Hosted on Acast. See acast.com/privacy for more information.

    17 min

  2. JAN 3

    Bakery

    Bakery, whether it is bought in, or produced in the store is consistently an area of high loss and waste, often accounting for up to 40% of all the surplus food in any one supermarket. This week Colin Peacock is joined by Richard Thaleman to discuss insights on new bakery planning systems and how to deal with false scans at self-checkout. They explore how innovative tools are reducing bakery waste and how retailers are balancing loss prevention with customer convenience. Hosted on Acast. See acast.com/privacy for more information.

    10 min

  3. 12/27/2024

    Bananas

    This week Colin Peacock is joined by Richard Thaleman to discuss the benefits of selling bananas by item instead of by weight. They look at how selling by weight adds friction and risk, and how switching to per-item pricing helped one retailer to significantly reduce losses. When bananas can account for up to 60% of the losses of loose products, there is a big incentive to to change the way they're sold. Find out more in this week's podcast. Hosted on Acast. See acast.com/privacy for more information.

    11 min

  4. 12/20/2024

    The true cost of food waste

    This week Colin Peacock is joined by Richard Thaleman to discuss Lisa Jack’s report on the true cost of food surplus and unsold food. And look at how the ECR Retail Loss food waste calculator can help retailers benchmark costs like marking down, sorting, and donating surplus food. Hosted on Acast. See acast.com/privacy for more information.

    8 min

  5. 12/13/2024

    Bodyworn cameras

    This week Professor Adrian Beck reports back on his new research on the effectiveness of body worn cameras in retail stores. He joins Colin Peacock to explore how these devices can improve staff safety, evidence gathering, and lead to a reduction of in-store incidents. Hosted on Acast. See acast.com/privacy for more information.

    13 min

  6. 12/06/2024

    Managing marketplace losses

    This week Professor Adrian Beck joins Colin Peacock to discuss the challenges retailers face because of fraudulent claims in online marketplaces. In the context of e-commerce loss prevention they explore issues like reduced visibility, limited control, and how collaboration can help combat marketplace fraud. And learn how retailers are facing a combination of new and old challenges when it comes to managing the problem of online fraud and losses. Alongside new techniques to address the issue. Hosted on Acast. See acast.com/privacy for more information.

    9 min

  7. 11/29/2024

    RFID in the retail supply chain

    Exploring the role of RFID to improve supply chain operations, especially for omni-channel retailers, has now become a priority for many retailers. This week Colin Peacock is joined by Professor Adrian Beck to explore how retailers are leveraging RFID technology to improve supply chain operations. Including how using handheld RFID devices can lead to better inventory accuracy, reduced costs, and better inventory controls. Hosted on Acast. See acast.com/privacy for more information.

    10 min

  8. 11/22/2024

    Self Checkout

    This week Colin Peacock is joined by Professor Adrian Peacock to reflect on our  SCO innovation summit in Brussels earlier this year. We discuss the latest innovations in self-checkouts, and the ongoing energy among retailers to drive change. Over 70 retailers participated in the meeting, hosted by Carrefour - with an agenda that included store visits, speed dating with innovators, deep dive retailer case studies on technology, design and people and an informal network evening. Here are the highlights. Hosted on Acast. See acast.com/privacy for more information.

    9 min
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About

Retailers are always searching for new ways to reduce retail losses such as lost sales because of empty shelves, losses at self-checkout, returns fraud and food waste. Every year, store operations and loss prevention experts from over 300 different retail businesses from around the world participate in the meetings and research organised by ECR Retail Loss.  This podcast series brings you the latest insights from our research and best practice meetings.   Hosted on Acast. See acast.com/privacy for more information.

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