Delivered: The Journey of Packaging

SupplyCaddy
  • 5.0 (7)
  • BUSINESS NEWS

Join hosts Zack and Bradley, co-founders of SupplyCaddy, as they dive into the ever-evolving world of packaging, hospitality, and supply chain management. Each episode features in-depth conversations with industry experts, exploring the latest trends, challenges, and innovations shaping the market. Whether you’re in the food industry, logistics, other areas of supply chain or simply curious about the fascinating stories behind the packaging that you surely interact with daily, this podcast offers a unique blend of professional insights, personal stories, and an inside look into some of the world’s most influential foodservice brands. Tune in to discover: Creative packaging solutions driving sustainability and efficiency.Insights from top executives and industry leaders in restaurants, hospitality, and supply chains.Success stories that showcase how effective collaboration can solve complex business challenges.Listen in to gain a deeper understanding of how packaging influences business strategy, operations, and consumer experiences. Don't forget to subscribe, share, and connect with us for exclusive content and updates!

  1. Scaling Restaurants Without Losing Soul: Mo Brown’s Playbook

    3D AGO

    Scaling Restaurants Without Losing Soul: Mo Brown’s Playbook

    In this episode of Delivered: The Journey of Packaging, Bradley & Zack sit down with Mo Brown, International Marketing Director for LATAM & Canada at Carl's Jr. Restaurants.With nearly 4,000 locations in over 44 countries, Carl’s Jr. has mastered the balance between global consistency and smart localization. Mo shares how the brand maintains its “QSR+” positioning, protects product quality across markets, and defines value beyond price.If you’re in food service, franchising, global marketing, or packaging strategy, this episode is packed with insights you can apply immediately. 🔗 Subscribe for more founder stories from the foodservice frontier.Explore more about SupplyCaddy:⁠ https://supplycaddy.com/ Have questions?Get in touch here⁠: https://supplycaddy.com/contact-us/Follow us on Instagram:⁠ https://www.instagram.com/supplycaddy/Join our network on LinkedIn⁠: https://www.linkedin.com/company/supplycaddy/#DeliveredPodcast #SupplyCaddy #RestaurantIndustry #FoodBusiness #BrandBuilding #OffPremiseDining #RestaurantPackaging #FastCasual #RestaurantGrowth

    51 min
  2. From Parking-Lot Pop-Up to Global Phenomenon: A Conversation with Dave’s Hot Chicken CEO

    FEB 10

    From Parking-Lot Pop-Up to Global Phenomenon: A Conversation with Dave’s Hot Chicken CEO

    In this episode of Delivered: The Journey of Packaging, we sit down with Jim Bitticks, recently promoted to CEO of Dave’s Hot Chicken, for a deeply personal conversation about his career, leadership journey, and what keeps him grounded as the brand continues to scale. This episode offers a behind-the-scenes look at the human side of leadership inside one of the most talked-about QSR brands today.03:10 – Meet Jim “Jimmy” Bitticks of Dave’s Hot Chicken12:45 – From early hustle to restaurant leadership 28:30 – Why Dave’s growth was intentional, not accidental 47:20 – Simplicity, scale, and the billion-dollar mindset 01:08:00 – Leadership, legacy, and building for the long term 🔗 Subscribe for more founder stories from the foodservice frontier. Explore more about SupplyCaddy:⁠ https://supplycaddy.com/ Have questions? Get in touch here⁠: https://supplycaddy.com/contact-us/ Follow us on Instagram:⁠ https://www.instagram.com/supplycaddy/ Join our network on LinkedIn⁠: https://www.linkedin.com/company/supplycaddy/ #DeliveredPodcast #SupplyCaddy #RestaurantIndustry #FoodBusiness #BrandBuilding #OffPremiseDining #RestaurantPackaging #FastCasual #RestaurantGrowth

    1h 8m
  3. Sustainability Meets Humanity: Carlos Londono on Packaging Innovation at Wendy’s

    12/23/2025

    Sustainability Meets Humanity: Carlos Londono on Packaging Innovation at Wendy’s

    In this episode with the genius Carlos Londono, he shares an inside perspective on the challenges and decisions that come with scaling a QSR brand in today’s market. From packaging innovation to regulatory pressure and evolving consumer expectations, this conversation goes beyond surface-level trends. In this episode, we cover: 00:00 – Why this conversation matters right now 03:12 – Carlos’s background and perspective on scaling QSR brands 07:45 – Why innovation must stay simple 12:30 – Putting consumer experience before cost 18:05 – How delivery platforms and apps reshaped QSR packaging 24:10 – The hidden operational pressure of off-premise dining 29:40 – EPR regulations and why they’re a growing industry challenge 35:55 – Heat retention vs. cost: the trade-off every brand faces 41:20 – Why the right partners matter more at scale 47:10 – Advice for emerging brands planning their next phase of growth If you’re a founder, operator, or procurement leader navigating growth in 2025 and beyond, this episode delivers insight you can actually use. 🔗 Subscribe for more founder stories from the foodservice frontier. Explore more about SupplyCaddy:⁠ https://supplycaddy.com/ Have questions? Get in touch here⁠: https://supplycaddy.com/contact-us/ Follow us on Instagram:⁠ https://www.instagram.com/supplycaddy/ Join our network on LinkedIn⁠: https://www.linkedin.com/company/supplycaddy/ #DeliveredPodcast #SupplyCaddy #RestaurantIndustry #FoodBusiness #BrandBuilding #OffPremiseDining #RestaurantPackaging #FastCasual #RestaurantGrowth

    50 min
  4. Chris Gannon on Leveling-Up Bolay and Redefining Fast Casual

    11/17/2025

    Chris Gannon on Leveling-Up Bolay and Redefining Fast Casual

    Chris Gannon, Co-Founder & CEO of Bolay, joins the Delivered Podcast to share the story behind one of the fastest-growing fast casual brands in America.From his New Orleans upbringing — where food and hospitality were a way of life — to building Bolay into a flavor-forward, community-driven brand, Chris breaks down the real playbook for scaling restaurants without losing authenticity.In this episode, we cover:00:00 – Chris Gannon’s early hospitality roots in New Orleans04:55 – What hospitality means to Chris08:05 – Polo and business leadership09:43 – What it takes to build a brand like Bolay13:16 – Finding the right vendors14:20 – How Chris created the menu concept17:30 – Tips from Outback Steakhouse19:50 – Supply chain, and early scaling challenges24:46 – Local sourcing in Florida27:02 – Early stage guest assumptions29:06 – How to maintain demand and compete in the market33:48 – Past, present, and future of Bolay39:29 – Why Bolay’s menu travels well41:41 – What sustainability means to Bolay47:11 – The role of off-premise49:48 – Bolay's magic concept51:55 – The gluten-free cookie story that changed everythingIf you're building a restaurant brand, scaling fast casual, or passionate about hospitality and operations, this conversation is full of insights you can use today.🔗 Subscribe for more founder stories from the foodservice frontier.Explore more about SupplyCaddy:⁠ https://supplycaddy.com/ Have questions? Get in touch here⁠: https://supplycaddy.com/contact-us/Follow us on Instagram:⁠ https://www.instagram.com/supplycaddy/Join our network on LinkedIn⁠: https://www.linkedin.com/company/supplycaddy/#DeliveredPodcast #SupplyCaddy #RestaurantIndustry #FoodBusiness #BrandBuilding #OffPremiseDining #RestaurantPackaging #FastCasual #RestaurantGrowth

    57 min
  5. The Hawkers Journey: Turning Childhood Flavors into a Fast-Casual Powerhouse

    10/22/2025

    The Hawkers Journey: Turning Childhood Flavors into a Fast-Casual Powerhouse

    From the hawker stalls of Malaysia to 15 locations across the U.S., Allen Lo, Brand Chef and co-founder of Hawkers Asian Street Food, spills the secrets behind bringing bold, adventurous flavors to the fast-casual world. Get the inside scoop on how four friends turned a dream into a thriving restaurant empire—and earned a 2022 Michelin Guide nod along the way.We dive into everything from scaling flavors without losing authenticity to why packaging and off-premise dining are just as important as what’s on the plate. Packed with stories, grit, and flavor-packed wisdom, this episode is a masterclass in building a brand that keeps fans coming back for more.🔗 Subscribe for more founder stories from the foodservice frontier.Explore more about SupplyCaddy:⁠ https://supplycaddy.com/ Have questions?Get in touch here⁠: https://supplycaddy.com/contact-us/Follow us on Instagram:⁠ https://www.instagram.com/supplycaddy/Join our network on LinkedIn⁠: https://www.linkedin.com/company/supplycaddy/#DeliveredPodcast #HawkersAsianStreetFood #AllenLo #SupplyCaddy #RestaurantIndustry #FoodBusiness #BrandBuilding #OffPremiseDining #RestaurantPackaging #FastCasual #RestaurantGrowth #FoodInnovation

    53 min
  6. From One Roll to 25 Locations: Abe Ng on Scaling Sushi with Soul

    09/16/2025

    From One Roll to 25 Locations: Abe Ng on Scaling Sushi with Soul

    Abe Ng, Founder & CEO of Sushi Maki, has spent 25 years growing one of Miami’s most beloved restaurant brands. From its first neighborhood sushi shop in 2000, Sushi Maki has expanded to 25+ locations — including partnerships with Whole Foods, universities, and airports.In this episode of Delivered, Abe shares how family roots shaped his leadership style, why partnerships matter more than ever in today’s foodservice industry, and what it takes to scale while staying true to your community. 🔗 Subscribe for more founder stories from the foodservice frontier. Explore more about SupplyCaddy:⁠ https://supplycaddy.com/ Have questions?Get in touch here⁠: https://supplycaddy.com/contact-us/Follow us on Instagram:⁠ https://www.instagram.com/supplycaddy/Join our network on LinkedIn⁠: https://www.linkedin.com/company/supplycaddy/#SushiMaki #RestaurantGrowth #HospitalityIndustry #Franchising #MiamiEats

    55 min
  7. The Franchise Formula: Sharon Arthofer on Blending Experience with Innovation

    09/02/2025

    The Franchise Formula: Sharon Arthofer on Blending Experience with Innovation

    What does it take to grow a restaurant brand from scratch? For Sharon Arthofer, founder of Sip Fresh, the answer starts with servant leadership. Building a culture where franchisees and team members feel as valued as the guests they serve.In this episode of Delivered, Sharon shares how her approach to leadership shapes everything from franchise expansion to the in-store experience. She also tells a wild story about how Sip Fresh’s packaging was so impactful, it literally sold a franchise on its own. 🥤✨If you’re curious about leadership, franchising, or the power of branding in foodservice, this conversation is full of insights you won’t want to miss.🔗 Subscribe for more founder stories from the foodservice frontier.Explore more about SupplyCaddy:⁠ https://supplycaddy.com/ Have questions?Get in touch here⁠: https://supplycaddy.com/contact-us/Follow us on Instagram:⁠ https://www.instagram.com/supplycaddy/Join our network on LinkedIn⁠: https://www.linkedin.com/company/supplycaddy/#SipFresh #RestaurantTrends #Franchising #Leadership #PackagingMatters

    44 min
  8. Decoding the Restaurant Industry Through Wall Street’s Eyes with Michael Halen

    08/18/2025

    Decoding the Restaurant Industry Through Wall Street’s Eyes with Michael Halen

    The restaurant industry is changing faster than ever. Rising costs, shifting consumer expectations, and the explosive growth of delivery have completely redefined how operators run their businesses. In this episode of Delivered, Bloomberg Intelligence’s Michael Halen shares his perspective on the forces shaping today’s market.From inflation’s impact on valuations to how Gen Y and Gen Z are driving traffic patterns, Michael explains why some chains continue to win while others fall behind. He also dives into the economics of off-premise dining and how packaging has become a critical piece of brand identity in the Instagram era.Whether you’re in restaurants, foodservice, or packaging, this conversation will give you a clear look at what’s driving success—and where the industry is headed next.🔗 Subscribe for more founder stories from the foodservice frontier.Explore more about SupplyCaddy:⁠ https://supplycaddy.com/ Have questions?Get in touch here⁠: https://supplycaddy.com/contact-us/Follow us on Instagram:⁠ https://www.instagram.com/supplycaddy/Join our network on LinkedIn⁠: https://www.linkedin.com/company/supplycaddy/#RestaurantIndustry #QSR #Foodservice #PackagingDesign #RestaurantTrends #HospitalityInsights #BloombergIntelligence

    41 min
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Ratings & Reviews

5
out of 5
7 Ratings

About

Join hosts Zack and Bradley, co-founders of SupplyCaddy, as they dive into the ever-evolving world of packaging, hospitality, and supply chain management. Each episode features in-depth conversations with industry experts, exploring the latest trends, challenges, and innovations shaping the market. Whether you’re in the food industry, logistics, other areas of supply chain or simply curious about the fascinating stories behind the packaging that you surely interact with daily, this podcast offers a unique blend of professional insights, personal stories, and an inside look into some of the world’s most influential foodservice brands. Tune in to discover: Creative packaging solutions driving sustainability and efficiency.Insights from top executives and industry leaders in restaurants, hospitality, and supply chains.Success stories that showcase how effective collaboration can solve complex business challenges.Listen in to gain a deeper understanding of how packaging influences business strategy, operations, and consumer experiences. Don't forget to subscribe, share, and connect with us for exclusive content and updates!

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