The Unsure Entrepreneur

Roger Pierce

Are you thinking about starting your own business? Know what you're getting into — before you commit. If you're an aspiring entrepreneur grappling with doubts, or just curious about the self-employed life, this podcast demystifies the entrepreneurial process by sharing stories and insights of founders who have successfully launched and built a small business.

  1. Shrinking the Sales Prevention Department (w/Jamie Irvine)

    JAN 30

    Shrinking the Sales Prevention Department (w/Jamie Irvine)

    Jamie Irvine returns to The Unsure Entrepreneur Podcast for a wide-ranging conversation on sales, focus, and the hidden systems that quietly kill growth. With more than 25 years in the heavy-duty parts and trucking industry, and operating several business of his own, Jamie brings a unique view on how businesses actually win and lose revenue. On his popular podcast The Heavy Duty Parts Report, Jamie and his guests discuss tips, tools, and technology that help heavy-duty parts manufacturers and distributors. In our conversation, Jamie explains why trucking is the backbone of the economy, noting that most grocery stores hold only three days of inventory and that if trucks stopped rolling, “within a few days people start dying.” That reality makes the industry an early warning system for broader economic trouble. He also shares why layoffs among drivers and mechanics signal deeper issues in Canada’s economy. The discussion then turns to what Jamie calls the “sales prevention department” — the internal friction that makes it harder for customers to buy. He argues every company has one, and the goal is to shrink it. From delayed follow-ups to confused roles, small breakdowns cost real money. Jamie offers clear advice on separating business development from account management, focusing on strengths, and designing sales teams that actually work. He also shares a practical closing technique that replaces pressure with silence and insight. As Jamie puts it, “The best pressure you can put on a buyer is silence.” The episode is packed with usable lessons for entrepreneurs at any stage. Resources:Check out Jamie's podcast The Heavy Duty Parts ReportVisit Jamie on LinkedInVisit Heavy Duty Parts Consulting Corporation

    39 min
  2. Why So Many Canadians Want to Start a Business (w/Karen Svendsen)

    12/22/2025

    Why So Many Canadians Want to Start a Business (w/Karen Svendsen)

    Entrepreneurial ambition in Canada has reached an eight-year high. In this episode of The Unsure Entrepreneur Podcast, Roger Pierce speaks with Karen Svendsen, Senior Director of Small Business and Partnerships at Royal Bank of Canada, about what is driving that surge and what holds people back from getting started. She helps lead RBC’s national small business strategy and played a central role in the 2025 RBC Small Business Poll. The results are very exciting — with 59% of Canadians saying they want to start a business, and a whopping 81% believing business ownership is a viable way to earn a living. Ontario leads the country, with 68% showing entrepreneurial ambition, followed by Atlantic Canada and the Prairies. In the pod Karen talks about why independence, flexibility, and purpose now matter more than traditional career paths. "People want more control over their time and their long term prospects, and they want the ability to shape that future for themselves and for their family," says Karen. She also speaks candidly about blockers such as uncertainty, access to funding, lack of confidence, and not knowing where to begin. RBC wants to make it easier to get going. ”We think that a big part of our role is making the early stages feel less overwhelming. So we help people understand the practical steps to take, from registering their business to working through their business plan to securing or identifying sources of financing." Resources mentioned:RBC tools, resources, learning, & partnerships to start or grow a businessRBC 2025 Small Business Poll results

    30 min
  3. Rieva Lesonsky on Trends, Fear, and the New Reality of Entrepreneurship

    12/03/2025

    Rieva Lesonsky on Trends, Fear, and the New Reality of Entrepreneurship

    Rieva Lesonsky joins the podcast to talk about small business trends, fears, and the changing face of entrepreneurship. A trailblazer in the world of entrepreneurship advocacy, Rieva worked for 25 years as Editorial Director of Entrepreneur Magazine. She’s a best-selling author of several books, including Start Your Own Business and Small Business Hacks: 100 Shortcuts to Success. She’s written about small business issues for The Huffington Post, Entrepreneur Magazine, and AllBusiness.com. She now runs her own site SmallBusinessCurrents.com, where she publishes data-driven insights about consumer behaviour, industry trends, business opportunities, and, of course, advice for entrepreneurs. Unsurprisingly, Rieva's impact has been recognized by the U.S. Small Business Administration and she's been inducted into the Business Journalists Hall of Fame. In our interview, Rieva explains why fear plays a useful role when you start a business. As she puts it, “Fear tells you what to look at… Fear is not there to stop you.” She discusses the rise of mid-career entrepreneurs, noting that “the typical age of startup is mid-40s to mid-50s.” She also identifies fast-growing opportunities in home improvement, beauty, ageing-in-place, niche consumer products, and male grooming — and shares fascinating stories of entrepreneurs who made it big. Amazing insights await! Enjoy this conversation with one of my professional heroes. Resources:SmallBusinessCurrents.comRieva Lesonsky on LinkedIn

    41 min
  4. How Accountants Can Work Less & Earn More (w/Ryan Lazanis)

    10/20/2025

    How Accountants Can Work Less & Earn More (w/Ryan Lazanis)

    Most accountants and bookkeepers are drowning in long hours and underpriced work. Ryan Lazanis says it doesn’t have to be that way. On this special Accountex 2025 episode of The Unsure Entrepreneur Podcast, Roger Pierce talks with Ryan Lazanis, CPA, Founder of Future Firm. Ryan built and sold Zen Accounting, one of Canada’s first 100% cloud-based firms, and now helps thousands of accounting professionals create modern practices that deliver profit and lifestyle. “It’s hard to scale advice,” Ryan says. “But if you standardize your offer and productize your services, you remove variables and free yourself from being the bottleneck.” On the subject of fees, a sensitive area for most accounting professionals, he shares why three-tier pricing works: “With one option, you’re nervous to raise prices. With three options, you can be aggressive—and most clients pick the middle.” Ryan also opens up about how AI is reshaping the profession, including his own experiment with cloning his voice and avatar to deliver a recent online presentation. While excited about AI’s potential, he’s cautious: “I think it’s actually going to make our lives more difficult, not easier, because expectations are so much higher now.” > Catch Ryan’s Accountex 2025 Keynote in Toronto on Nov 5, where he’ll reveal insights from the Top 50 Modern Accounting Firm Survey. > Attend Roger's session on How to Close More Sales for Your Accounting Practice also on Nov 5. Important links:FutureFirm.coAccountex Canada 2025 on Nov 4 & 5

    32 min
  5. Why Entrepreneurs Must Master Communication (w/Ric Phillips)

    09/12/2025

    Why Entrepreneurs Must Master Communication (w/Ric Phillips)

    Whether you’re pitching investors, leading a team, or serving customers, this episode will show you how to strengthen your most valuable entrepreneurial skill: communication. Host Roger Pierce talks with Ric Phillips, Founder of 3V Communications, to explore why developing communication skills is make-or-break factor for new and existing entrepreneurs. Ric has been coaching entrepreneurs and professionals since 2006, helping them master verbal, vocal, and visual communication. With an MBA and a background in sociology and psychology, Ric combines academic insight with practical coaching experience. He also serves as Director of the York Entrepreneurship Development Institute (YEDI) and Executive Director of the National Communication Coaching Association of Canada. Ric explains his “3V” framework — verbal, vocal, and visual — as a tool to align words, tone, and body language for maximum impact. He stresses that confidence and competency fuel each other in a cycle: “The more competent you are at something, you get more confident, and the more confident you are, the more chances you take.” The conversation highlights the cost of poor communication: 68% of consumers have walked away from a business relationship because of it. Ric argues that entrepreneurs must pair technical details with emotional storytelling to connect with their audience. He also points out that nonverbal cues outweigh verbal ones “every single time,” making body language and delivery as critical as the content itself. Listeners will learn how to improve trust through comfort, why a pitch needs both emotional and technical balance, and why investing in communication skills pays off throughout your business journey. As Ric notes, “There’s no magic bullet… but there are tools available that give us structure.” Resources mentioned:NCCA3V CommunicationsYEDI

    32 min

Trailer

About

Are you thinking about starting your own business? Know what you're getting into — before you commit. If you're an aspiring entrepreneur grappling with doubts, or just curious about the self-employed life, this podcast demystifies the entrepreneurial process by sharing stories and insights of founders who have successfully launched and built a small business.