The UHNW Institute Podcast

The UHNW Institute

THE UHNW Institute Podcast, a bi-monthly series, explores the wealth management industry that serves the UHNW, providing voice to the firms and families they serve as they seek to build, grow and nurture the wealth from one generation to the next. Looking beyond money, the podcast aligns with the Institute’s mission to incorporate the Ten Domains of Family Wealth, with topics related to the financial, investment, governance, estate planning, philanthropy, risk management, leadership, learning and development, health and wellness and family dynamics of the UHNW.

  1. The Global Experience Economy: How UHNW Families Are Redefining Luxury

    May 20

    The Global Experience Economy: How UHNW Families Are Redefining Luxury

    INTRO: Welcome to the SFO Circle Podcast, where we explore the ideas, strategies, and evolving dynamics shaping today’s single family offices and the families they serve. I’m Kristen Oliveri, Senior Advisor to the Institute and the SFO Circle, and in this episode, we turn to a topic that continues to gain momentum across the ultra-high-net-worth community: the rise of the global experience economy. Today, I’m joined by Teresa Chope, CEO and Founder of Gallivant, for a conversation on how today’s wealth holders are redefining luxury through experiences, from major global events like the Olympics, World Cup, and Formula 1 to more bespoke, invitation-only moments that blend travel, access, and connection. Together, we'll explore what's actually driving today's most discerning families — beyond the familiar narratives — how the global lifestyle calendar has evolved from a list of events into a strategic tool, what it really takes to access the world's most coveted moments, and where Teresa sees the experience economy heading over the next few years. It’s a conversation about access, intention, and how experiences are becoming one of the most meaningful expressions of wealth today. Let’s dive in. QUESTIONS: Teresa, there's been no shortage of commentary about ultra-wealthy families shifting from possessions to experiences. The New York Times, Robb Report, Condé Nast — everyone is covering it. But you're in the rooms with these families. What is the conventional wisdom getting wrong, or oversimplifying, about what's actually happening at the UHNW level? How has the concept of a “global lifestyle calendar” evolved for UHNW individuals and families? Why do major global events—like the Olympics, World Cup, or Formula 1—hold such strong appeal for this audience? How are families using these events not just for entertainment, but for connection, networking, or multi-generational bonding? Art is something we don't always associate with the experience economy in the same breath as Formula 1 or the Olympics — but you've described it as one of the most quietly powerful anchors on the UHNW calendar. Can you talk about that? What does access at the highest level look like— or the kind of invitation-only previews that never make it into any publication? What are some of the anchor events that tend to show up on the UHNW social calendar each year? Can you walk us through the different tiers of access that exist around major global events? What separates traditional VIP hospitality from the truly ultra-exclusive experiences? Are UHNW clients increasingly seeking experiences that feel private, behind-the-scenes, or invitation-only? Private aviation is often framed as a convenience, a time-saver. But in your experience, has it fundamentally changed what's even possible for a family trying to construct an ambitious global life — in ways that go beyond logistics? Is it primarily about efficiency and flexibility, or does it unlock a different level of access entirely? What trends are you seeing in how ultra-wealthy families pursue their personal passions and interests globally? Are younger generations approaching luxury travel and global experiences differently than previous generations? If someone wanted to start building their own global events calendar, what would be the first two or three experiences you would recommend? CONCLUSION: As we’ve explored today, the rise of the global experience economy is reshaping how families think about wealth, not just as something to preserve, but as something to live. From intentional global calendars to art previews that never make it into print, to multi-generational journeys that become part of a family's defining story — the through line is always the same: the most meaningful experiences don't happen by accident. They're designed. A special thank you to Teresa Chope for sharing her perspective and insights with us. And thank you, as always, for being part of the SFO Circle community. If you enjoyed this conversation, we invite you to subscribe, share, and continue engaging with us as we explore the ideas shaping the future of single family offices.

    22 min
  2. Apr 29

    The Future of Leadership in Wealth Management: Coaching & Mentorship Strategies

    This episode examines one of the defining challenges in ultra high net worth wealth management and family office environments: how do you identify, develop, and retain the next generation of leaders at a time when client expectations, generational values, and organisational cultures are all shifting simultaneously? Drawing on the experience and perspectives of Milton Pedraza and Richard Orlando, the conversation moves from the conceptual to the practical. It covers the meaningful distinctions between coaching and mentorship, the conditions that allow emerging leaders to genuinely flourish, and why so many high-calibre firms inadvertently stall the development of their best people despite having every intention to do the opposite. At its core, this is an episode about trust: how leaders earn it from clients, how organisations earn it from their people, and how the field of wealth management must evolve its culture and leadership philosophy if it is to attract and hold the talent it needs for the long term. After listening to this episode, practitioners and leaders in wealth management and family office contexts should come away with: A clearer understanding of the difference between coaching and mentoring, and when each is most appropriate.Practical insight into the conditions that either support or undermine leadership development within high-calibre organisations.A more nuanced view of what emerging leadership looks like beyond technical competence or seniority.Specific prompts for reflecting on how their own organisations approach talent development and retention.A stronger appreciation of the generational dynamics shaping client and colleague expectations in wealth management today.Concrete questions to ask when evaluating whether their firm’s leadership culture is fit for the next decade.

    50 min
  3. Mar 27

    A Blueprint for Multi-Generational Success: Building a Coalition of the Willing | Part Two

    Coalition of the Willing - Part Two In this episode, co-authors Bryn Monahan, Meredith Straight Thomas, Paul Edelman and Russ Haworth explore the evolving concept of leadership and governance within family enterprises, emphasizing the importance of creating inclusive, resilient systems that go beyond traditional succession models. We unpack how coalition-building, behavioral change, and advice play crucial roles in fostering long-term sustainability. Main Topics Covered:The shift from single successor to a coalition approach for leadershipDeveloping behavioral habits and decision-making models for effective governanceEnhancing family cohesion and identity through inclusive participationThe role of external advisors in supporting transition and developmentCreating resilience and long-term sustainability across generationsPractical tools like decision grids and running governance 'gyms' to build capacity Chapters00:00 - Introduction to the White Paper: Building a Coalition of the Willing 02:51 - Moving from linear succession to coalition-based leadership models 03:51 - The importance of creating systems allowing multiple voices 04:35 - How diversity of experience enriches family enterprise resilience 05:57 - Transition from single leader to a coalition: benefits and challenges 08:15 - Evolving identity and participation in family governance 09:36 - Enhancing family cohesion through diversified paths and roles 12:24 - The importance of parallel readiness: governance reform and developmental work 14:58 - Developing capabilities like judgment, communication, and EQ 16:42 - Overcoming behavioral habits and systemic patterns in family governance 19:34 - The complexity of behavioral change vs. structural changes 22:44 - Practical examples of behavioral development (junior boards, incremental leadership) 29:22 - Cultivating a culture that values disagreement and open dialogue 32:18 - The metaphor of 'governance gym' to build sustained behaviors and habits 35:47 - The importance of explicit problem-solving models and decision grids 39:56 - The risk of divergence from agreed governance practices and how to mitigate 42:49 - The resilience benefits of coalition-based governance for long-term continuity 44:18 - Shifting perceptions of stewardship and leadership responsibility 48:06 - The expanding role of advisors in supporting behavioral and systemic change 49:42 - Future of advisory roles: practicing governance beyond structural design This episode emphasizes that effective governance in family enterprises is a behavioral journey supported by systemic tools. External advisors are pivotal in helping families navigate discomfort and ingrained patterns to achieve resilience and long-term success. Links: White Paper - Part One White Paper - Part Two

    50 min
  4. Family at the Center: Redefining the Role of the SFO

    Mar 11

    Family at the Center: Redefining the Role of the SFO

    SummaryThis episode explores the vital role of learning within single family offices, emphasizing how cultivating a culture of curiosity, development, and leadership can create lasting resilience beyond financial assets. Guests share insights on building a learning ecosystem, the importance of internal competencies, and practical strategies for integrating learning into family office practices. Chapters 00:00 Introduction: The Shift to Family-Centered Learning in SFOs 01:24 Why Learning Matters More Than Ever in Family Offices 03:02 The Multifaceted Approach to Learning and Development 04:56 What Gets Missed Without Focus on Learning 06:02 Values, Culture, and Legacy in Family Learning 07:52 Creating a Culture of Growth and Curiosity 12:50 Defining the Chief Learning Officer Role in Family Offices 14:39 Building a Culture of Growth: Fixed vs. Growth Mindset 17:17 Internal Competencies for Family Members and Staff 19:20 Introducing Learning Topics in Family Meetings 22:20 Engaging the Next Generation Through Tailored Learning 24:49 Outsourcing Learning and Development in Family Offices 28:25 Seizing Found Moments for Learning Opportunities 34:28 Key Mindset Shifts for Families Regarding Learning 36:16 Integrating Learning into Family Retreats and Meetings 38:22 Conclusion: Building Resilience Through Family Learning Resources JPMorgan Wealth Management - https://www.jpmorgan.com Twinwood Family Office - https://twinwoodfamilyoffice.com The Cenozia Group - https://cenozia.com Carol Dweck's research on Mindset - https://mindset.yale.edu Citizen Kid Book Series - https://citizenkid.com Behavioral Finance Museum in Chicago - https://behavioralfinancemuseum.com Guest links LinkedIn - https://linkedin.com/in/kristin-oliveira LinkedIn - https://linkedin.com/in/stacey-allred LinkedIn - https://linkedin.com/in/vanessa-reniers LinkedIn - https://linkedin.com/in/bill-woodson

    39 min
  5. Feb 27

    Building an Integrated Family Office

    Episode OverviewIn this episode, Joe Reilly speaks with Tom McCullough, Founder and Chairman of Northwood Family Office and Managing Director of Thought Leadership and Strategy at the Ultra High Net Worth Institute. Tom reflects on his journey from traditional investment management into building one of Canada’s early multi-family offices, driven by a simple belief: wealth management must start with the client, not the product. Key TopicsThe Founding of Northwood Frustrated by the lack of integrated advice available to his own family, Tom left a 20-year corporate career to build a firm focused on coordination, objectivity and holistic oversight. What began in borrowed office space has grown into a 40-person organisation serving over 100 ultra-high-net-worth families. The Myth of Investment-Centred Advice Tom challenges the assumption that investments are the centrepiece of wealth management. Instead, he advocates for goals-based investing rooted in deep discovery, family priorities and long-term purpose. Wealth of Wisdom Tom discusses the creation of his two books with Keith Whitaker: Wealth of Wisdom: The Top 50 Questions Wealthy Families AskWealth of Wisdom: Top Practices for Wealthy Families and Their Advisors Both books explore the fundamental questions families face and highlight the importance of curiosity, humility and thoughtful inquiry. Leadership and the Future of the Profession Now stepping into a leadership role at the Ultra High Net Worth Institute, succeeding Jim Grubman, Tom shares his focus on making integrated wealth management practical, implementable and sustainable for the next generation of advisors. Core ThemesIntegration over silosPurpose before portfolioEducation for families and advisorsSuccession planning within advisory firmsElevating standards in ultra-high-net-worth advice

    1 hr

Ratings & Reviews

5
out of 5
3 Ratings

About

THE UHNW Institute Podcast, a bi-monthly series, explores the wealth management industry that serves the UHNW, providing voice to the firms and families they serve as they seek to build, grow and nurture the wealth from one generation to the next. Looking beyond money, the podcast aligns with the Institute’s mission to incorporate the Ten Domains of Family Wealth, with topics related to the financial, investment, governance, estate planning, philanthropy, risk management, leadership, learning and development, health and wellness and family dynamics of the UHNW.

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