Thriving Leaders Podcast

Claire Gray

The Thriving Leaders Podcast is hosted by Claire Gray, an Australian leadership and team facilitator, executive coach, keynote speaker and author. The podcast explores high-performing teams, psychological safety, accountability, workplace culture, difficult conversations, inclusive leadership and leading through change.

  1. 1h ago

    Why Strategy Fails (and How to Make It Real) with Alicia McKay

    Why do so many strategies sound compelling in the boardroom but struggle to shape what people actually do? In this episode of the Thriving Leaders Podcast, I speak with Alicia McKay, an Aotearoa New Zealand-based writer, speaker and strategist who has spent 15 years advising leaders on strategy, change and leadership. She is also the author of From Strategy to Action, You Don’t Need an MBA and Local Legends. In this direct and thought-provoking conversation, Alicia and I challenge familiar assumptions about strategy, leadership and collaboration. We also examine what may be lost when judgement and decision-making are increasingly handed to automated systems. If you have ever watched a strong strategy lose momentum after the planning session, this conversation will give you a different way to understand why—and what you can do about it. In this episode, we cover: – Why strategy often loses momentum after the planning process – How strategic thinking shows up in everyday leadership – What leaders may misunderstand about people and change – The transition from subject-matter expert to strategic leader – What gets in the way of cross-functional collaboration – How organisational systems influence behaviour – The relationship between trust, agency and accountability – What automation could mean for human judgement Watch the full episode to hear Alicia’s refreshingly direct perspective on what it really takes to turn strategy into action. About Alicia McKay Alicia McKay is a writer, speaker and strategist based in Aotearoa New Zealand. She works with executive and elected leaders to improve strategic thinking, decision-making and leadership in complex environments. Alicia is the author of: – From Strategy to Action: A Guide to Getting Shit Done in the Public Sector – You Don’t Need an MBA: Leadership Lessons That Cut Through the Crap – Local Legends: How to Make a Difference in Local Government Resources and links Alicia McKay’s website: https://www.aliciamckay.co.nz/ About Alicia McKay: https://www.aliciamckay.co.nz/about/ Alicia McKay’s books: https://www.aliciamckay.co.nz/books/ You Don’t Need an MBA: https://www.aliciamckay.co.nz/you-dont-need-an-mba-book/ From Strategy to Action: https://www.aliciamckay.co.nz/strategy-to-action/ #strategicleadership #strategyexecution #leadershipdevelopment #systemsthinking #ThrivingLeaders

    Why Strategy Fails (and How to Make It Real) with Alicia McKay
  2. 6d ago ·  Bonus

    Why Strong Teams Ask for Help | Leo Bottary

    Why do capable people find it so difficult to ask for help? Leo Bottary argues that strong teams treat asking for help as an act of resourcefulness—not an admission of weakness. In this Best Of episode of the Thriving Leaders Podcast, Leo and I explore the connection between psychological safety, feedback and shared accountability. We discuss why team members can struggle to speak up, how a simple change in language can make asking for help feel more inviting, and what happens when feedback becomes everyone’s responsibility. Leo also shares a memorable team exercise that demonstrates how difficult it is to improve when we are effectively working blind. You’ll hear us explore: – Why successful people view asking for help differently – How to turn a request for help into an invitation – Why teams need consistent feedback loops – The role of trusted intent when giving and receiving feedback – How preparation and shared expectations support teams under pressure Leo Bottary is an author, speaker, facilitator and the founder and managing partner of Peernovation. His work explores how peers help one another learn, perform and achieve more together. Watch the full conversation: https://youtu.be/DJa8pzThdjc I’m Claire Gray, leadership and team facilitator, executive coach, keynote speaker and author of Thriving Leaders and Thriving Teams. Through the Thriving Leaders Podcast, I share practical ideas for building stronger leaders, healthier cultures and high-performing teams. Learn more: https://thrivingculture.com.au Subscribe for practical conversations about leadership, psychological safety, accountability and creating teams where people can do their best work. #PsychologicalSafety #HighPerformingTeams #Leadership

    Why Strong Teams Ask for Help | Leo Bottary
  3. Sep 1

    How to Get People Contributing in Meetings with Chad Littlefield

    Most meetings are designed around content. Someone presents, everyone else listens, and contribution is invited at the end with: “Any questions?” By then, it may be too late. Chad Littlefield believes connection is not the warm-up before the real work. It is part of the work — particularly when leaders need people to think together, speak honestly and collaborate beyond their usual teams. Chad is the co-founder and Chief Experience Officer of We and Me, a TEDx speaker, and the co-author with his late partner, Will Wise, of Ask Powerful Questions and How to Make Virtual Engagement Easy. He also created the We! Connect Cards, which are used in more than 80 countries. We explore how leaders can invite contribution earlier, create connection without resorting to awkward or unrelated icebreakers, and design meetings that feel more purposeful from the moment people arrive. We also talk about a challenge I see frequently in organisations: leaders may have strong relationships within their own functions, yet struggle to build the horizontal connections needed to deliver strategy. Chad shares a practical idea for helping those relationships continue after an offsite or senior leader forum — rather than leaving everyone with good intentions that disappear once they return to work. In this episode, we cover: Why connection shapes the quality of the work that followsWhat changes when leaders design for contribution rather than passive listeningHow Chad’s Contribution Method rethinks the flow of a meetingWhy “connection before content” is different from an icebreakerHow a simple shift in format can change the energy in a roomWhy teams need the right amount of connection — not necessarily moreHow to extend cross-functional relationships beyond a one-off eventThe question Chad believes can keep a team learning If you lead meetings, bring large groups together or want stronger collaboration across boundaries, Chad offers a different way to think about the time people spend together. And he leaves us with a question that is worth returning to — as leaders, as teams and as human beings. Chapters 00:00 – Why connection is part of the work03:00 – Chad Littlefield’s work and why connection matters04:20 – Where Chad’s interest in connection began09:00 – Positive social risks and Chad’s first speaking opportunity12:00 – Why small groups are the units of transformation16:00 – The five-part Contribution Method20:00 – Connection before content23:00 – Designing content for contribution27:00 – How to close a meeting with energy29:00 – Applying the method in everyday meetings40:00 – The minimum effective dose of team connection45:00 – Making cross-functional connection continue after an event48:00 – The question that keeps a team learning49:30 – AI, speed and the value of slowing down51:00 – Being purposeful about time away from work Links and Resources: We and Me / Chad LittlefieldWe! Connect CardsAsk Powerful Questions by Will Wise and Chad LittlefieldHow to Make Virtual Engagement Easy by Chad LittlefieldExplore more leadership resources from Thriving Culture

    How to Get People Contributing in Meetings with Chad Littlefield
  4. Aug 17

    Neurodiversity at Work: Beyond Labels to Belonging with Mariane Power

    Do leaders need to know who is neurodivergent before they can lead more inclusively? I’m joined by Mariane Power, a behavioural scientist and former clinical psychologist whose work sits at the intersection of neurodiversity and leadership. Mariane works with neurodivergent founders and executives, workplace and government teams, and elite sport. She is also the creator of Master Your Magic and host of the Jagged Brilliance series. Many leaders want to create a more neuroinclusive workplace, but are unsure where to begin. They may be worried about using the wrong language, making assumptions or asking people to disclose something they would rather keep private. Mariane brings a thoughtful and practical perspective to those questions. We look at what leaders can do without knowing anyone’s diagnosis, why the day-to-day experience of work matters as much as policy, and how to make space for different ways of thinking and working. We also get into one of the harder tensions in this space: how leaders can offer flexibility and support while still having honest conversations about expectations, feedback and accountability. In this episode, we cover: What neuroinclusive leadership means beyond labels and formal accommodations Why some people choose not to disclose their neurodivergence at work What leaders can ask instead of making assumptions about what someone needs How psychological safety shapes people’s experience of inclusion What universal design can teach us about creating better workplaces The opportunities and challenges facing neurodivergent leaders How flexibility, feedback and accountability can sit alongside one another I wanted to ask Mariane some of the questions leaders may be thinking but feel nervous to ask. What if someone does not want to disclose? What if a leader gets the language wrong? And what happens when a request for flexibility begins to affect the role, the team or the work? Mariane does not reduce these questions to easy answers. She gives leaders a more useful place to start. If you are thinking about neurodiversity in your team, or wondering whether your workplace genuinely works for different minds, listen to the full episode and share it with someone who is part of that conversation. 00:00 – Why neurodiversity is becoming a leadership conversation 01:00 – Mariane Power’s path from clinical psychology to neuroinclusive leadership 02:40 – Moving beyond a deficit-based view of neurodivergence 07:00 – Why leaders find neurodiversity conversations difficult 12:00 – What workplaces can learn from inclusive education 17:00 – Disclosure, stigma and psychological safety 24:00 – Difference, masking and the double empathy problem 31:00 – Why teams should not diagnose one another 34:00 – Visibility, belonging and justice 40:00 – Universal design in practice 43:00 – Practical habits of a neuroinclusive leader 46:00 – Sustainable performance for neurodivergent leaders 50:00 – Neurodivergence, feedback and accountability 54:00 – Mariane’s message for thriving teams Resources Mariane Power website: https://www.marianepower.com.au/ Mariane Power on LinkedIn: https://www.linkedin.com/in/marianepower/ Master Your Magic: https://www.marianepower.com.au/masteryourmagic Jagged Brilliance: https://www.marianepower.com.au/jaggedbrilliance Jagged Brilliance YouTube series: https://www.youtube.com/playlist?list=PLdkWnsCuGuyLa9Kh-65uJYW1q-2j-uxvg Neurodiversity in Business and Birkbeck, University of London, Research Report 2023 (McDowall & Doyle, 2023): https://www.neurodiversityinbusiness.org/research/neurodiversity-in-business-research-report-2023 Neurodiversity in Business and Birkbeck, Research Report 2026 (McDowall & Srinivasan, 2026): https://neurodiversity.org/wp-content/uploads/2026/07/Neurodiversity_in_Business_Birbeck_Research_Report_2026.pdf Six-takeaways summary by Dr Nancy Doyle (Forbes): https://www.forbes.com/sites/drnancydoyle/2026/07/29/neurodiversity-in-business-report-2026-six-key-takeaways/ The three climates for psychological safety (Bruyère & Colella, 2022): https://library.oapen.org/bitstream/id/d77b6b1d-9111-4004-a35d-b2f3257139a9/9781003023616_1043249781003023616-2.pdf The double empathy problem (Milton, 2012): https://www.tandfonline.com/doi/abs/10.1080/09687599.2012.710008 Autistic peer-to-peer information transfer is highly effective (Crompton, Ropar, Evans-Williams, Flynn & Fletcher-Watson, 2020, Autism): https://journals.sagepub.com/doi/10.1177/1362361320919286 The 7 Principles of Universal Design (Center for Universal Design, North Carolina State University, 1997): https://universaldesign.ie/about-universal-design/the-7-principles-of-universal-design/ Subscribe to the Thriving Leaders Podcast for practical conversations about leadership, team performance, psychological safety and building cultures where people can thrive. #NeurodiversityAtWork #InclusiveLeadership #ThrivingLeaders

    Neurodiversity at Work: Beyond Labels to Belonging with Mariane Power
  5. Aug 11 ·  Bonus

    Build Team Trust by Valuing Different Strengths

    How can leaders build team trust when people think, communicate and work differently? Understanding different working styles helps teams turn potential friction into stronger performance. In this Best Of conversation, I speak with Claire de Carteret from Gallup about the relationship between strengths, leadership bias and trust within teams. Claire shares the example of a fast-paced leader who unconsciously judged candidates according to how quickly they walked and spoke. Recognising this bias helped her appreciate what a slower, more deliberative person could bring to the team, including deeper analysis and greater awareness of risk. In this Best Of, we discuss: - Why different working styles can create tension in teams - How a leader’s strengths can become a source of bias - Why cognitive diversity makes teams stronger - How to identify complementary strengths and partnerships - Why strengths-based leadership makes difficult conversations easier - Why focusing on strengths does not mean ignoring weaknesses Claire de Carteret is a leadership expert from Gallup. In this conversation, she shares practical insights into strengths-based leadership and how leaders can get the best from people whose natural approach differs from their own. I’m Claire Gray, a leadership and team facilitator, executive coach, speaker and author of Thriving Leaders and Thriving Teams. Through Thriving Culture, I help leaders and teams unite, align and achieve. Subscribe for practical conversations about leadership, high-performing teams, workplace culture, psychological safety and accountability: https://www.youtube.com/@thrivingculture Watch the complete conversation with Claire de Carteret: https://youtu.be/wZFFB0NBVrM?si=X01gmOieAFenLIOD Chapters 00:00 How to build trust quickly 01:00 The hidden bias towards speed 02:00 Seeing different working styles as advantages 03:00 Why differences strengthen teams 04:00 Leveraging strengths and team blind spots 05:00 Finding complementary partnerships 06:00 Strengths and difficult conversations 07:00 When feedback feels punitive 08:00 Strengths don’t mean ignoring weaknesses #teamtrust #strengthsbasedleadership #highperformingteams

    Build Team Trust by Valuing Different Strengths
  6. Aug 3

    The 25th Hour: How Leaders Can Stop Giving Away Time with Neal Schore

    Where does a leader’s time actually go? It is not only swallowed by meetings and email. Some of the biggest drains on our time never appear in the calendar. In this episode of the Thriving Leaders Podcast, I speak with Neal Schore, co-founder and CEO of The 25th Hour Group, former founder, president and CEO of Triton Digital, executive coach and author of The 25th Hour: How to Thrive (And Gain Ridiculous Amounts of Time) by Getting Out of Your Own Way. Neal challenges the way we typically think about time management. What if the problem is not simply an overloaded calendar, but the patterns quietly consuming our attention and energy? Neal offers a different perspective on where leaders lose time without realising it—and what it takes to break the pattern. In this episode, we cover: Why conventional time-management tactics only address part of the problemHow fear, defensiveness and the need for control quietly consume timeWhy commiserating can masquerade as collaborationHow asking yourself a simple question can prevent misinterpretation and improve performanceHow to stop reacting, interrupting or assuming the worstHow the 10% meeting rule creates space and sharpens focusThe words to eliminate from your vocabulary that can create avoidable ambiguityHow small disruptions to familiar routines can strengthen awareness and creativityWhy leaders need to become more comfortable with discomfortHow probability-weighting a fear can stop hours of unproductive “swirling”Why “It’s my fault” is an exercise in agency rather than blameHow a leader’s behaviour becomes a model for the wider team Neal’s message is not that leaders will never overthink or react defensively. It is that we can notice it sooner, manage ourselves more deliberately and stop giving away so much time. If you are working flat out but still feel as though there is never enough time, this conversation offers a different place to begin. Links and resources: Neal Schore on LinkedInThe 25th Hour GroupThe 25th Hour by Neal SchoreSCARF Model by Dr David Rock Visit Thriving Culture websiteBrown, D. (2016). Compliance Test [video excerpt from Derren Brown: Pushed to the Edge]. Channel 4. Later released by Netflix as Derren Brown: The Push. Watch the excerpt on YouTube. Subscribe to the Thriving Leaders Podcast for practical conversations about leadership, team performance and creating thriving workplace cultures.

    The 25th Hour: How Leaders Can Stop Giving Away Time with Neal Schore
  7. Jul 28 ·  Bonus

    Why Everything Feels Urgent at Work | Best Of Dermot Crowley

    When everything feels urgent, teams become trapped in reactive work—and the strategic priorities that matter most keep getting pushed aside. In this Best Of conversation, productivity expert and bestselling author Dermot Crowley explains why workplace urgency is not simply a personal time-management problem. It can become part of the team’s culture, particularly when people feel they must immediately respond to every request from a senior leader. In this Best Of, we discuss: – Why teams become stuck in constant firefighting – The two reactive patterns that reduce productivity – Why a request from the boss is not automatically urgent – How leaders can unintentionally create urgency for their teams – The importance of giving people permission to negotiate priorities – Why teams should consider importance before urgency – How clearer expectations can help people focus on work with greater impact Dermot Crowley is a productivity expert, bestselling author and founder of Adapt Productivity. He has spent more than 25 years helping leaders and teams work more effectively. His books include Smart Work, Smart Teams, Lead Smart and Urgent. Claire Gray is a leadership and team facilitator, executive coach, keynote speaker and author of Thriving Leaders and Thriving Teams. Through Thriving Culture, Claire helps leaders build aligned, accountable and high-performing teams. If you want practical conversations about leadership, team effectiveness, accountability and workplace culture, subscribe to the Thriving Culture channel. What creates the most unnecessary urgency in your team, and what would help your people focus on what is genuinely important? Chapters 00:00 Why everything feels urgent 00:38 A proactive approach to priorities 01:40 Scheduling work before it becomes urgent 02:45 The two reactive work zones 04:00 It’s not urgent because it came from the boss 05:00 How leaders unintentionally create urgency 06:10 Importance before urgency 07:35 When everything is urgent, nothing is #leadership #teamproductivity #workplaceculture

    Why Everything Feels Urgent at Work | Best Of Dermot Crowley

About

The Thriving Leaders Podcast is hosted by Claire Gray, an Australian leadership and team facilitator, executive coach, keynote speaker and author. The podcast explores high-performing teams, psychological safety, accountability, workplace culture, difficult conversations, inclusive leadership and leading through change.

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