Othman's Leadership Podcast

Reda Othman

Leadership insights

  1. 3d ago

    E65: Joseph LeRoy on Building Culture Brick by Brick — and the Guiding Principle Behind It

    Dr. Reda Othman sat with Joseph LeRoy, Principal of South Windsor High School, to explore what it takes to step into an established school culture and turn it toward a shared vision — without demanding that people change who they are first. Joe shares how he framed his first year around a single word, "moments," and how two early moves — presence and promotion — signaled to students, staff, and community who his leadership team would be. He walks through how three words — communicate, consistent, and care — became the daily anchor for how he shows up, and why "dream, achieve, inspire" only works when it stops being a poster on the wall and starts living in day-to-day interactions. Along the way, Joe tells the story of a 1-and-15 soccer season early in his coaching career, and what it taught him about building belief brick by brick when the scoreboard offers nothing to celebrate. He also shares a formative lesson from a summer landscaping job — a story about weed whackers, 45-degree angles, and a boss who taught him never to ask anyone to do a job he wouldn't do himself. For principals, superintendents, assistant superintendents, and anyone stepping into a leadership role where the culture is already in place, this is a grounded, practical look at what consistency, care, and clarity actually look like in practice. Key Takeaways Discover how framing a first year around "moments" helped Joe build immediate connection with students, staff, and community at a school where he was the new principal. Learn why Joe's first strategic move — presence and promotion — brought a branding mindset into a school setting that typically avoids it, and why celebrating people on the walls shifts how they see themselves. Understand how a 1-and-15 soccer season early in Joe's career taught him to build belief "brick by brick" when wins weren't available to anchor the culture. Apply Joe's three-word leadership identity — communicate, consistent, care — as a daily authenticity check, not a slogan. Rethink how to unify a team of associate principals you didn't hire, using personality insight, shared leadership, and clear processes to turn individuals into a unit. Adopt Joe's guiding principle — "don't count the days, make the days count" — and his servant-leader rule of never asking a teammate to do a job he wouldn't do himself. Hear why a Portrait of a Graduate — engagement, empowerment, resilience, social consciousness — only matters when it shows up in daily practice, not in the strategic plan.

    E65: Joseph LeRoy on Building Culture Brick by Brick — and the Guiding Principle Behind It
  2. Sep 16

    E64 Robert Swan: Kitchen Tables and Clean Data That Improve Student Attendance

    Dr. Reda Othman sat with Robert Swan, Director of Student Services at East Haven Public Schools, to explore why so many districts work hard on chronic absenteeism and still don't see the number move. Robert argues that attendance isn't mainly about motivation or parenting. It's about belonging. Kids show up when school feels meaningful, when someone notices they're gone, and when missing a day means missing something good. He explains why East Haven's first step wasn't an intervention at all. It was fixing attendance data that was being recorded differently from one classroom to the next. He also describes the biggest shift the district made: senior leaders and principals going to students' homes, sitting at kitchen tables with parents, and asking what's getting in the way. Robert also looks back on his decade as an assistant principal, when he met the buses and cars at 6:45 every morning. Those greetings turned into daily mini parent conferences that told him which students needed extra care that day. Drawing on his years in the trades, he shares a carpentry rule that applies to every initiative: measure twice, cut once. The conversation is practical and warm, and it's full of things you can use right away. It's a strong listen for superintendents, student services directors, principals, and anyone who has inherited an attendance problem and needs a place to start. 3. Key Takeaways Reframe chronic absenteeism as a belonging problem rather than a motivation or parenting problem. Audit your attendance data before designing interventions, because inconsistent recording hides the real picture. Bring coaches, shop instructors, band directors, and IT staff into the room. These are the adults students already "show up for at 7 a.m." Watch weekly micro-trends instead of waiting for quarterly or state reports that arrive "too late." Build a positive micro-feedback loop by calling parents when a struggling student shows up, not only when they don't. Start with the warmth of your culture, because no attendance policy can fix a school that doesn't feel welcoming. Apply "measure twice, cut once" to initiatives, since rushing without listening to staff wastes human potential.

    E64 Robert Swan: Kitchen Tables and Clean Data That Improve Student Attendance
  3. Sep 1

    E63: Georgina Rivera on Turning One Student's Story Into a Building-Wide Why

    Dr. Reda Othman sat with Georgina Rivera, Principal of Charter Oak International Academy in West Hartford, Connecticut, to explore what actually breaks an initiative — and what it takes to hold one together long enough to see it through. Georgina has led change at the classroom, district, and national level, and in this conversation she lays out the five elements she checks every time she launches something new: vision, skills and knowledge, motivation, resources, and a plan. Miss any one of them, she says, and you get a predictable failure mode — confusion, anxiety, resistance, or a team that just spins its wheels. Two moments stand out. Georgina describes tracking a single struggling reader through her building's old tiered-intervention system and discovering the student had lost forty school days a year to interventions that weren't even working — a story she paired with her own vulnerable admission of once being that student herself, and used to move her staff to rebuild the entire system. She also shares how putting students in the room to redesign a school climate plan surfaced a fix no adult had considered: dim, unsettling bathroom lighting. This is a conversation for principals and superintendents wrestling with initiative fatigue, team alignment, and the gap between a plan that looks good on paper and one that actually holds up in practice. Key Takeaways Discover the five elements Georgina checks before launching any initiative — vision, skills/knowledge, motivation, resources, and a plan — and which failure mode shows up when each one is missing. Learn how a single student's data story ("forty school days" lost to intervention) can create more urgency than any presentation of aggregate numbers. Understand why Georgina deliberately includes her "biggest naysayers" and newest staff on planning teams instead of building a room of yes-people. Apply her test for real team alignment: not the paperwork, but whether people are "comfortable looking at data together" without it feeling judgmental. Recognize the early signs of initiative drift — fading practice, complaints, data trending the wrong way — and why she says to intervene "early" rather than wait for it to pass. Rethink the pace of change using her own analogy: leading yourself is rowing a small boat; leading a school is steering a cruise ship — slow, deliberate, everyone on board before you move.

    E63: Georgina Rivera on Turning One Student's Story Into a Building-Wide Why
  4. Aug 17

    Ep62: Dr. Amy Roque: From a Simple Idea to a 200-Person Movement

    Dr. Reda Othman sat with Dr. Amy Roque, Academic Director of Early Childhood Education at Holyoke Public Schools, to explore what it really takes to build something that outlasts your direct involvement. Amy shares how her early belief that leaders have all the answers gave way to a deeper understanding — that great leadership lives in collaboration, in asking the right questions, and in knowing who to bring into the conversation. The discussion moves through how leaders underestimate buy-in, how to influence people you don't have authority over, and what to examine first when an initiative starts losing steam. Two moments stand out. Amy describes how an offhand comment during a small consortium meeting of seven preschool directors sparked a pre-K conference that grew to nearly 200 attendees, drawing educators from across Massachusetts and running for years before COVID intervened. She also shares the story of noticing a team member's sad emoji during a routine Zoom check-in — and immediately driving to the building to be present. The next day, that person told her she had no idea how much it meant. This is a conversation for school leaders, district administrators, and anyone who believes that staying connected to the people doing the work is the foundation everything else is built on. Key Takeaways Recognize that leadership is not about having all the answers — it's about knowing how to bring out the best thinking in others through collaboration and trust. Understand that the most underestimated element when launching a new initiative is genuine buy-in — people need to see their voice reflected in the process, not just the outcome. Apply the practice of finding shared purpose with people outside your authority by learning what they do, acknowledging its importance, and building trust before you ever need to ask for anything. Learn how a small, authentic idea — spoken aloud in the right room — can grow far beyond what you imagined, as Amy's simple conference suggestion became a multi-year, 200-person professional development event. Examine the people closest to the work first when an initiative loses momentum — ask what barriers have changed, whether the data still reflects the population's needs, and whether the message remains clear and purposeful. Practice staying present by doing the small things that signal genuine care — noticing a sad emoji and showing up in person is a leadership move that transforms trust and performance. Embrace the mindset that learning never ends — even after earning a doctorate, the next step is strengthening what needs strengthening and building new partnerships wherever the work leads.

    Ep62: Dr. Amy Roque: From a Simple Idea to a 200-Person Movement
  5. Aug 2

    E61 Aaron Cruikshank: How Leaders Build Strategy on Market Intelligence

    Dr. Reda Othman sat with Aaron Cruikshank, President of CTRS Market Intelligence in Vancouver, to explore why so many high-impact initiatives fail before execution begins and what leaders can do to build strategy on evidence instead of assumptions. With more than 1,000 projects across 25 years, Aaron brings a rare vantage point on what separates plans that hold from plans that collapse. He breaks down the difference between backward-looking internal data and forward-looking market intelligence, explains why single ownership beats collective responsibility, and shares why the most dangerous thing in any organization is an institutional "fact" that no one has verified. Aaron walks through two striking examples: a Canadian company that discovered its market share numbers had been wrong for years because leadership never accounted for a significant import market, and a nuclear energy company that used market intelligence to validate a $100 million reactor upgrade now producing life-saving cancer drugs. Whether you lead a team of five or an enterprise of thousands, this episode will challenge you to ask what your strategy is actually built on and whether the evidence supports the plan you are about to execute. Key Takeaways Recognize that internal data tells you what already happened, not where things are going. Supplement it with external market intelligence before making forward-looking plans. Assign a single named owner to every strategic action, because "when everybody owns the plan, technically nobody owns the plan." Distinguish between institutional beliefs and verified facts. Build the courage to challenge long-held assumptions when evidence contradicts them. Use in-depth customer interviews, not just frontline reports, to surface the truth about how your market actually experiences your product or service. Model outcomes with data before committing resources. The opportunity cost of a poorly considered plan includes every hour your team spends executing the wrong thing. Look beyond your own industry and geography for evidence of what works, including organizations operating on 5-to-10-year horizons rather than quarter-to-quarter cycles.

    E61 Aaron Cruikshank: How Leaders Build Strategy on Market Intelligence
  6. Apr 30

    E60: Michael Segovia on Why Your Differences Are Your Greatest Leadership Superpower

    Dr. Reda Othman sat with Michael Segovia, Principal Consultant at the Myers-Briggs Company and a 38-year practitioner of personality type science, to explore how leaders can use the Myers-Briggs Type Indicator to understand themselves more deeply, communicate across difference, and build teams where people don't just coexist — they thrive. Michael brings a rare combination of personal vulnerability and research-backed insight, making this conversation as practical as it is memorable. Michael opens with a childhood moment of feeling profoundly different — and how that early experience became the lens through which he now helps organizations recognize and celebrate the very people they're at risk of sidelining. He also walks through a striking real-world example: a high-performing INTj leadership team that consistently left their own meetings having each reached a completely different decision — not because of dysfunction, but because their shared preference for introverted intuition meant they were each processing internally rather than collectively. The result was confusion that looked like conflict but was actually a type dynamic hiding in plain sight. This episode is essential for school leaders, executive teams, and anyone responsible for building alignment across a diverse leadership cabinet. Key Takeaways Discover why "feeling different" in a leadership context is not a weakness to manage but a superpower to deploy — and how great organizations are built by leaders who learn to celebrate what they don't immediately understand. Learn how the MBTI Step Two report moves beyond four letters to reveal why two people with the same type can communicate and lead in completely different ways — and why that matters for team cohesion. Understand how stress doesn't reveal character flaws — it exaggerates personality preferences, and knowing your type gives you a roadmap for what happens to your leadership when pressure hits. Apply the practice of "flexing" — adapting your style not by abandoning who you are, but by stretching intentionally toward what the person in front of you actually needs. Recognize the "mini-me" trap: how organizations unconsciously promote leaders who resemble the leaders already in power, and what that costs in innovation, inclusion, and team effectiveness. Learn to ask your team the simplest question most directive leaders never ask: "What do you need from me — and am I giving it to you?

    E60: Michael Segovia on Why Your Differences Are Your Greatest Leadership Superpower
  7. Apr 18

    E59: Dr. Ryan Rosiello on How Journey Mapping Transforms the Way Leaders Develop People

    Dr. Reda Othman sat with Dr. Ryan Rosiello, Manager of Leadership Development at United Natural Foods (UNFI), to explore how journey mapping — a practice most leaders have never thought to apply — can fundamentally change the way organizations design experiences for the people they're developing. Ryan breaks down journey mapping not as a design tool, but as a leadership mindset: one that forces you to stop seeing programs through your own eyes and start seeing them through the eyes of your participants. Two moments in this conversation stand out. First, Ryan walks through how his team mapped every touchpoint of a senior leadership program — from the welcome moment all the way through long-term application — and the extraordinary feedback that followed when participants felt genuinely seen throughout the experience. Second, he shares a candid insight about one of the most common traps leaders fall into: designing for themselves rather than for the people they serve — and the specific practices he uses to stay anchored in participant reality. This episode is practical, grounded, and immediately applicable for school leaders, L&D professionals, and any executive who designs experiences for their teams. Key Takeaways 1. Understand that journey mapping is a leadership mindset, not just a design technique — it's about connecting every decision to the human experience of the people you're leading. 2. Learn how to chart program objectives across two dimensions: what participants should know and what they should feel — because both matter equally in a well-designed leadership experience. 3. Apply Ryan's practice of sitting in the room as an observer during your own programs to experience them the way your participants do, not the way you planned them. 4. Discover how focus groups, one-on-one interviews, and surveys each surface different kinds of insight — and why using all three together gives you the fullest picture of participant experience. 5. Avoid the trap of designing through your own lens by anchoring decisions in participant data and gathering perspectives from multiple stakeholders, including direct reports of program participants. 6. Use the simple discipline of getting the journey down on paper visually — whatever format works — as the single most practical starting point for journey mapping in any context.

    E59: Dr. Ryan Rosiello on How Journey Mapping Transforms the Way Leaders Develop People
  8. Mar 31

    E58: Joe Connolly on Leading So Others Can Flourish

    Dr. Reda Othman sat with Joe Connolly, Executive Director of the Saint Thomas More Chapel and Center at Yale University, to explore what servant leadership looks like when it's lived — not just taught. Joe has spent decades leading at the intersection of healthcare, community service, and mission-driven work, and in this conversation he opens up about how he discovered his calling, how he builds cultures where people genuinely belong, and the discipline it takes to keep your leadership grounded when the calendar fills up and decisions pile on. Two moments stand out: Joe describes the long discernment process that brought him from sixteen years in Catholic healthcare to Yale — not a single breakthrough, but a deliberate elimination of what he didn't want until the right opportunity landed in a very small bullseye. He also shares how his team at St. Thomas More learned something surprising from their own students — that in a world saturated by screens, the thing students valued most was walking into a space that had none. This is a conversation for any leader trying to align mission, culture, and daily practice — especially those navigating complex institutions where staying true to purpose requires both conviction and flexibility. Key Takeaways 1- Discover why defining what you don't want can be the most powerful step in a career transition — Joe used elimination to find clarity after sixteen years in healthcare. 2- Learn the three decision-making frameworks — my decision, your decision, or our decision — and why making the framework explicit prevents decisions from getting bogged down. 3- Understand how the integration of personal values and professional life creates what Joe calls a true calling, not just a job. 4- Apply the "Pray, Study, Act" model as an organizing framework that keeps a wide range of programs aligned under one clear mission. 5- Rethink what belonging actually looks like — from a receptionist who sets the tone, to food that drives community, to the deliberate choice to keep screens out of a space students call home. 6- Recognize that servant leadership is easy when everyone is aligned — the real test comes when individuals project personal preferences over the mission. 7- Protect space for reflection by proactively carving it into your calendar — because if you don't, the fire just keeps burning.

    E58: Joe Connolly on Leading So Others Can Flourish

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Leadership insights