Wayfinding Xchange Podcast

Endpoint
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Wayfinding Xchange explores how people find their way through, connect with and experience places. We speak with leading experts and influential voices across design, research, art and the built environment about the ideas shaping our cities, buildings and everyday journeys. About Endpoint: At Endpoint, we’re known for more than just podcasts. We are an internationally renowned, award-winning practice with a team of over 50 graphic designers, industrial designers, project managers, and production specialists. Since our founding in 1999, we have dedicated ourselves to designing and delivering innovative wayfinding and signage solutions across various sectors. With studios in London and Dubai, our main focus is providing exceptional design services to our clients worldwide. You can learn more about us at www.weareendpoint.com.

  1. Sep 15

    What makes a place impossible to forget? Chanel Dehond, brandx

    What is it that makes some places stay with us long after we’ve left them? In this episode of Wayfinding Xchange, Alison Richings talks to artist, designer and wayfinder Chanel Dehond about the role of storytelling, creativity and memory in the way we experience and navigate the world around us. From the visual landmarks we use to find our way, to the personal stories and unexpected details that make a place feel distinctive, Chanel explores why the things that stand out are often the things we remember. She also shares how her work as an artist has influenced her approach to wayfinding, and why humour, playfulness and personal connection have an important place within design. The conversation explores how we build mental maps, the role of our senses, the importance of inclusive communication and what we might gain, and lose, as technology makes navigation increasingly efficient. Learn more about Chanel and her work: https://chaneldehond.com

  2. Aug 18

    The surprising design lessons from public toilets - Gail Ramster, Helen Hamlyn Centre for Design

    Why are public toilets one of the biggest design challenges in our cities? In this episode of the Wayfinding Xchange Podcast, we speak with researcher Gail Ramster to explore why one of the most overlooked spaces can teach us so much about the way we design for everyone. Drawing on years of research into public toilets and the public realm, Gail explains how everyday journeys are shaped by confidence, dignity and independence, and why designing for these seemingly ordinary experiences creates better places for everyone. From wayfinding and public space to policy, behaviour and the future of our cities, this is a fascinating conversation about the hidden design decisions that shape how we experience the world around us. View the Toilet Map: https://www.toiletmap.org.uk/

    The surprising design lessons from public toilets - Gail Ramster, Helen Hamlyn Centre for Design

  3. Jun 11

    Why we get lost in hospitals - Victoria Goldenberg, Bournemouth University

    Why do people get lost in hospitals, even when the signs seem clear? In this episode of the Wayfinding Xchange Podcast, we speak with PhD researcher Victoria Goldenberg to explore what really happens when people navigate healthcare environments.  Using ethnographic research and eye-tracking methodology, Victoria reveals how stress, cognitive overload and human behaviour influence the way we navigate, often in ways we don't even realise.  From information overload to digital tools and the future of healthcare navigation, this is a fascinating conversation about designing hospitals that work better for both patients and staff.

    Why we get lost in hospitals - Victoria Goldenberg, Bournemouth University

  4. May 7

    Why the built environment needs to rethink inclusive design - Ed Warner, Motionspot

    Are we designing inclusive spaces in the right way? In this episode of the Wayfinding Xchange Podcast we speak to Ed Warner, CEO and Co-Founder of Motionspot, about why the built environment needs to rethink its approach to inclusive design.  The conversation explores how to move beyond minimum standards, the role of lived experience in shaping better outcomes, and why treating inclusion as a measure of design quality can lead to environments that work better for more people.  For designers, architects and anyone shaping the built environment, this is a conversation about progress over perfection and designing for real human experiences.

    Why the built environment needs to rethink inclusive design - Ed Warner, Motionspot

  5. Mar 24

    Designing the next era of navigation - Phil Rae, Living Map

    Digital navigation is evolving rapidly. Interfaces are becoming more familiar, user expectations are shifting and guidance is moving towards systems that feel more seamless and less visible. Yet the core challenge remains the same: people still need to understand where they are before they can decide where they want to go. In this episode of the Wayfinding Xchange Podcast, Alison Richings speaks with Phil Rae, Chief Product and Technology Officer at Living Map, about how human behaviour shapes navigation, what happens as guidance becomes more ambient and less screen-based, and why maps will not disappear, even as technology changes. Read more about Living Map's digital mapping solution for the Met Museum and explore their live, interactive map for Metro Centre.

    Designing the next era of navigation - Phil Rae, Living Map

  6. 10/21/2025

    How stadium architecture and wayfinding shapes the fan experience - Jon-Scott Kohli, BDP Pattern

    In this episode of the Wayfinding Xchange Podcast, we speak with Jon-Scott Kohli of BDP Pattern about Everton's new waterfront stadium and the role architecture plays in creating an intuitive street-to-seat journey. The conversation explores stadium wayfinding, heritage-led design, fan experience, movement planning and how architecture and information design work together in high-pressure event environments. For architects, venue operators and designers, this is a valuable look at how major sports environments can feel intuitive, memorable and operationally robust.  Follow the Wayfinding Xchange Podcast for more conversations on wayfinding, experiential design and the built environment. You can also explore more insights, projects and thinking from Endpoint on our website.

    How stadium architecture and wayfinding shapes the fan experience - Jon-Scott Kohli, BDP Pattern

  7. 07/30/2025

    Why brand strategy should come before the build - San San Chan, Latitude

    In this episode of the Wayfinding Xchange Podcast, we speak with San San Chan, Managing Director at Latitude, about the role of branding in shaping places before they are built. They discuss identity, storytelling, emotional connection and how brand thinking can inform the built environment from the outset rather than being applied at the end. The episode looks at how stronger brand foundations can lead to more meaningful, coherent visitor experience. For developers, architects and designers, it is a compelling argument for bringing brand into the conversation earlier.  Follow the Wayfinding Xchange Podcast for more conversations on wayfinding, experiential design and the built environment. You can also explore more insights, projects and thinking from Endpoint on our website.

    Why brand strategy should come before the build - San San Chan, Latitude

  8. 06/12/2025

    Inclusive design, co-creation and better wayfinding in the built environment - Lucy Smith, HTA Design

    In this episode of the Wayfinding Xchange Podcast, Lucy Smith of HTA Design discusses how inclusive design and community engagement can shape more welcoming, legible places. The conversation covers estate regeneration, co-creation, place-based storytelling and the relationship between design decisions and everyday lived experience. It is a strong reminder that wayfinding is not only about movement, but about belonging, participation and trust. This episode is for anyone interested in creating places that work better, for more people.  Follow the Wayfinding Xchange Podcast for more conversations on wayfinding, experiential design and the built environment. You can also explore more insights, projects and thinking from Endpoint on our website.

    Inclusive design, co-creation and better wayfinding in the built environment - Lucy Smith, HTA Design
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About

Wayfinding Xchange explores how people find their way through, connect with and experience places. We speak with leading experts and influential voices across design, research, art and the built environment about the ideas shaping our cities, buildings and everyday journeys. About Endpoint: At Endpoint, we’re known for more than just podcasts. We are an internationally renowned, award-winning practice with a team of over 50 graphic designers, industrial designers, project managers, and production specialists. Since our founding in 1999, we have dedicated ourselves to designing and delivering innovative wayfinding and signage solutions across various sectors. With studios in London and Dubai, our main focus is providing exceptional design services to our clients worldwide. You can learn more about us at www.weareendpoint.com.

Information

  • Creator
    Endpoint
  • Years Active
    2024 - 2026
  • Episodes
    33
  • Rating
    Clean
  • Copyright
    © Copyright 2024 All rights reserved.
  • Show Website
    Wayfinding Xchange Podcast

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