The Digital Healthcare Experience

Taylor Healthcare
  • 5.0 (39)
  • Technology
  • Biweekly

The world of healthcare is rapidly evolving. Join us in exploring the trends, strategies and innovations that are reshaping the industry. Powered by Taylor Healthcare, the Digital Healthcare Experience is a platform for conversations with leaders on the forefront of the digital healthcare revolution. Watch our videos on YouTube @TheDigitalHealthcareExperience This podcast is your gateway to the latest trends and breakthroughs in digital health. In each episode our hosts from Taylor Healthcare interview top healthcare leaders, innovators and entrepreneurs who are pushing the boundaries of what's possible with emerging technologies like AI, telemedicine and data analytics. If you're a healthcare professional, IT leader, digital health enthusiast or just looking to stay updated on the healthcare industry, this channel provides you with actionable insights and expert perspectives. We cover digital transformation, patient engagement tactics, cutting-edge health tech solutions and much more. Subscribe so you never miss an episode of The Digital Healthcare Experience podcast—where we bring you the stories that are shaping the future of healthcare. The Digital Healthcare Experience Podcast Powered by Taylor Healthcare Produced by Naomi Schwimmer Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

  1. 3d ago

    The Behavioral Science Behind Better Health Decisions | With Karen Sussman Horgan, CEO at VAL Health

    Information alone doesn't drive behavior change. In this episode we sit down with Karen Sussman Horgan, co-founder and CEO of VAL Health, to explore how health-related behavioral science can improve patient engagement.  From navigating choice overload to integrating AI-driven communications, Karen shares how healthcare organizations can make the right path the easy path for patients. Connect with Karen on LinkedIn: www.linkedin.com/in/karen-sussman-horgan/ Learn more about VAL Health: www.valhealth.com  Chapter Timestamps: 00:00 Preview: Information Alone Doesn't Drive Behavior Change 01:05 Introduction to Karen & VAL Health 02:12 The Art of Behavioral Science in Healthcare 03:32 Understanding Present Bias & The Ostrich Effect 05:19 Why Information Fails: The Subway Menu Example 06:28 Reducing Mental Friction with Common Language 07:50 Eliminating Friction: Defaulting Appointments 09:51 Choice Overload & Learning from Other Industries 11:54 Watch-Outs for Social Normalization in Healthcare 14:05 Barriers Across Medicaid, Commercial, and Medicare 17:39 Practical Outcomes: Normalizing Preventative Screenings 21:03 Why Digital Health Companies Move Faster 23:45 Chronic Condition Management: Making the Invisible Visible 26:45 The Intersection of AI and Behavioral Nudges 31:58 VAL Health's Vision for the Consumerization of Healthcare 33:01 Closing Remarks Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the premiere digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    The Behavioral Science Behind Better Health Decisions | With Karen Sussman Horgan, CEO at VAL Health

  2. Oct 14

    Building Cognitive Resilience in Academic Medicine | With Dr. Jochen Reiser, CEO of UTMB Health System

    How do we prepare students for an AI-enabled workforce? In this episode we sit down with Dr. Jochen Reiser, President and CEO of UTMB Health System, to explore how artificial intelligence can be integrated into academic medicine and health systems without losing the human touch. From leveraging large language models as a fabric for institutional efficiency to introducing empathy apps, building cognitive resilience, and fostering workforce AI literacy, Dr. Reiser shares how UTMB is positioning itself as a frontrunner in clinical AI adoption while prioritizing human-to-human connection. Connect with Dr. Reiser on LinkedIn at https://www.linkedin.com/in/jochen-reiser-m-d-ph-d-758aa35/ Learn more about UTMB Health: https://www.utmb.edu/ Chapter Timestamps: 00:00 Preview Clip & Introduction 00:58 Introduction & Dr. Reiser's Background 02:13 Overview of UTMB's Mission & Health System 03:31 AI in Healthcare & The Cognitive Revolution 05:26 Balancing AI with Human Empathy & Intelligence 08:33 Cultivating Empathy & Kindness in the Workplace 10:58 The Brain Economy: Investing in Brain Health 12:30 Using AI to Strengthen Cognition Instead of Weakening It 14:40 Defining Cognitive Resilience in Healthcare 17:13 How Academic Institutions Must Prepare the Future Workforce 19:22 Keeping Pace with Rapid AI Tool Advancements 23:36 Re-centering Human-to-Human Connection in Medicine 26:27 Advice for Healthcare Leaders: Hesitation is Failure 28:46 Blue Zones, Nutrition, and Elevating Workforce Wellness 29:48 UTMB's Vision for the Next Three Years & Closing Remarks Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the premiere digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    Building Cognitive Resilience in Academic Medicine | With Dr. Jochen Reiser, CEO of UTMB Health System

  3. Sep 30

    Why Mental Health Matters in the AI Safety Conversation | With Dr. Monique Mendoza, CEO at MM Psychology & Solutions

    Responsible AI extends beyond cybersecurity and governance. It includes protecting the mental wellbeing of the people who use it every day. We connected with Dr. Monique Mendoza, founder and CEO of MM Psychology and Solutions, Inc. to explore where mental health, workplace safety, and AI intersect. Drawing on 14 years of clinical practice and 12 years in threat assessment, Dr. Mendoza unpacks the blind spots leaders face as AI becomes a first stop for employees and patients navigating distress. From embedded bias in AI-generated responses to the risks of AI replacing real relationships, she offers a grounded framework for building trust, transparency, and governance into AI adoption. Connect with Dr. Monique Mendoza on LinkedIn https://www.linkedin.com/in/itsdrmonique/ MM Psychology and Solutions, Inc. https://www.mmpsychsolutions.com/ YouTube Channel: Workplace Safety w/Dr. Monique https://www.youtube.com/@WorkplaceSafetyDrMonique Free download: Healthcare Threat Intelligence Brief https://mailchi.mp/c270e2bcf49c/tamhealthcare Chapter Timestamps 00:00 Preview Clip 01:03 Welcome & Dr. Mendoza's Background 02:11 From Clinical Psychology to Building Safety Cultures 03:44 AI's Rapid Rise: What Leaders Don't Yet Realize 05:30 Embedded Bias: What AI Misses When Interpreting Distress 08:14 Can AI Make Clinicians More Effective, Not Replace Them? 09:53 AI as an Access Point for Patients and Care Teams 10:39 Is AI Replacing Mental Health Professionals? Market Perceptions 12:13 AI as a Proxy for Social Connection 14:43 The Danger of Substituting AI for Real Relationships 17:16 Who's Driving AI Adoption Across Organizations 19:20 AI Governance: Non-Negotiable Guardrails 21:51 Keeping AI Tools Simple, Clear, and Trusted 23:19 Transparency, Privacy, and Ethical AI Use 24:57 Guiding Teams Through Uncertainty 27:20 What's Next: Dr. Mendoza's AI 360 Training 28:20 Closing Remarks Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the premiere digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    Why Mental Health Matters in the AI Safety Conversation | With Dr. Monique Mendoza, CEO at MM Psychology & Solutions

  4. Sep 16

    How Agentic AI is Solving Care Team Coordination

    What does healthcare need to function like a well-oiled machine? Smarter care coordination. We connected with David Stone, CEO and Co-Founder of TransformativeMed, to discuss why care coordination remains one of healthcare's most important challenges and how agentic AI technologies can help teams work together more effectively. Behind every patient discharge and treatment plan are dozens of clinicians, nurses, case managers, therapists, social workers, support staff, and now AI agents working together to move care forward. From autonomous discharge planning to risk stratification and AI governance, this conversation offers a practical look at how health systems can deploy low-risk, high-impact AI tools that support clinicians without compromising patient safety. Connect with David Stone on LinkedIn at https://www.linkedin.com/in/david-stone-927ab27 Learn more about TransformativeMed at https://www.transformativemed.com  Chapter Timestamps 00:00 Preview Clip  01:07 Introduction & David Stone's Background 03:21 The EHR Era: Digitization vs. Human-Centered Workflows 05:22 Coordination: Healthcare's Unsolved Problem 06:54 Why Agentic AI Belongs in Discharge Planning 09:42 Defining Agentic AI for Hospital Administrators 12:05 Multi-Agent Architecture vs. Single AI Silos 14:30 Risk Stratification, AI Governance, & Building Trust 18:24 Symbiosis Over Substitution: Supporting the Workforce 22:01 Build vs. Buy vs. Wait: Strategic Advice for Executives 24:38 The New Inflection Point in Health IT Innovation 29:24 Hybrid Workflows & Closing Remarks Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    How Agentic AI is Solving Care Team Coordination

  5. Sep 2

    Finding Hidden Clues to Disease in Healthcare Data | With Josh Resnikoff, CEO at Sunstone Health

    Healthcare needs precision and personalization to keep up with the new wave of empowered patients. In this episode we sit down with Joshua Resnikoff, founder and CEO of Sunstone Health, to explore how clinical intelligence and data-driven insights are transforming pediatric care for rare genetic and neurological conditions. Drawing from his personal journey as a biomedical engineer and parent, Joshua discusses precision medicine as an employee benefit, patient empowerment in the age of AI, and the future of health data ownership. This episode is ideal for healthcare executives, employee benefit leaders, digital health innovators, and clinical transformation professionals looking for practical insights on leveraging technology to improve care delivery and cost efficiency. Chapter Timestamps: 0:00 Preview Clip & Introduction 01:07 Introduction & Joshua's Story 02:24 The Diagnostic Odyssey & Founding Sunstone Health 06:02 Precision Medicine as an Employee Benefit 11:10 Aligning Incentives Across Employers & Families 12:48 Scalability & Cost Drivers in Precision Care 16:06 Leveraging AI & Compute in Clinical Intelligence 18:44 Shifts in Care Delivery & Economics 20:54 Patient Data Ownership & Empowering Consumers 24:21 Direct Primary Care & AI as a Physician Coaching Tool 27:29 Overcoming Insurance Obstacles for Genetic Testing 28:41 Expanding Telemedicine Networks & Closing Remarks Connect with Joshua on LinkedIn at https://linkedin.com/in/joshuaresnikoff Find Joshua's work at https://www.sunstonehealth.com Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    Finding Hidden Clues to Disease in Healthcare Data | With Josh Resnikoff, CEO at Sunstone Health

  6. Aug 19

    The Future of Surgery is Still Human...Plus AI | With Dr. Mike Guertin, Chief Perioperative Medical Dir. at OSU

    What does the future of surgery look like in an AI-powered healthcare landscape? In this episode we sit down with Dr. Michael Guertin, Chief Perioperative Medical Director at The Ohio State University Wexner Medical Center, to explore how artificial intelligence is transforming perioperative care while keeping human expertise at the center. From risk stratification and surgical preparation to operating room efficiency, patient safety, and clinical decision-making, Dr. Guertin shares how AI can help healthcare teams work smarter, improve outcomes, and spend more time focused on patients. This episode is ideal for healthcare executives, perioperative and surgical leaders, digital health innovators, and clinical transformation professionals looking for practical insights into how AI can improve patient safety, operational efficiency, and care delivery while keeping human expertise at the center. Chapter Timestamps 00:00 Preview Clip 00:55 Introduction 04:56 Friction points in perioperative care today 11:29 Improving outcomes through enhanced surgical recovery programs 14:54 How AI is transforming perioperative care 19:42 Supply chain optimization and operational efficiency 24:22 The future of precision surgical checklists 29:41 AI as a coaching tool for healthcare teams 31:39 Digitizing informed consent and reducing errors 34:46 Leading AI adoption through effective change management 37:57 Leadership development and the future of AI in healthcare   Connect with Dr. Guertin on LinkedIn at https://www.linkedin.com/in/mikeguertinmd Find Dr. Guertin's work at https://medicine.osu.edu Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    The Future of Surgery is Still Human...Plus AI | With Dr. Mike Guertin, Chief Perioperative Medical Dir. at OSU

  7. Aug 5

    Managing Healthcare's Most Disruptive Risks | With Michele Johns, VP of Enterprise Risk & Insurance at Cleveland Clinic

    Let's talk about what happens when healthcare risk management meets accelerating AI innovation. We had the honor of speaking with Michele Johns, Executive Director of Enterprise Risk and Insurance at Cleveland Clinic about how healthcare risk management is responding and adapting to new technologies, from AI-assisted chart summaries to risk-adjusted financial planning. Michele shares a practical look at where tech is helping and where healthcare still needs strong governance, human judgment, and clear mitigation strategies. For healthcare executives, risk leaders, and anyone watching the intersection of AI and healthcare operations, this episode offers a grounded and practical view of what comes next. Chapter Timestamps: 00:00 Preview 00:52 Michele's Healthcare Risk Management Journey 04:15 What Enterprise Risk Management Means in Healthcare 07:18 Taking a 360-Degree View of Risk 11:35 Moving Beyond Heat Maps with Risk Quantification 18:30 How AI Is Changing Healthcare Risk Management 24:35 Can AI Reduce Medical Malpractice Risk? 27:55 AI Governance and Emerging Risks 30:45 Why Risk Mitigation Is the Next Frontier Connect with Michele on LinkedIn at https://www.linkedin.com/in/michele-johns-a97187180 Find Michele's work at https://my.clevelandclinic.org Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    Managing Healthcare's Most Disruptive Risks | With Michele Johns, VP of Enterprise Risk & Insurance at Cleveland Clinic

  8. Jul 22

    A Global Turning Point: Healthcare in the Age of AI | With Eugene Sayan, Founder & CEO at Softheon

    The global healthcare landscape is being redefined, creating new opportunities for healthcare leaders to improve outcomes and expand access. In this episode we sat down with Eugene Sayan, Founder and CEO of Softheon, to explore how AI is empowering consumers, and driving a new era of innovation across the industry. With more than three decades of experience in healthcare technology, Eugene shares his perspective on the forces transforming healthcare delivery, from patient engagement and personalized care to interoperability, affordability, and the growing role of AI agents. He discusses the shift to a proactive approach that leverages data, automation, and intelligent systems to improve outcomes while reducing costs. The conversation also examines the future of healthcare organizations, the importance of responsible AI adoption, and the opportunities healthcare leaders have to build more connected, sustainable, and patient-focused experiences.  Chapter Timestamps: 00:00 Preview Clip 00:57 Introduction 01:33 Eugene's Background and Journey to Softheon 04:17 Consumer Engagement, Analytics, and Healthcare Innovation 06:29 AI, Personalization, and the Future of Care 09:13 AI Agents, Automation, and the Importance of Human Oversight 12:45 Consumer Empowerment and Rising Healthcare Costs 17:33 Provider Sponsored Health Plans and Value Based Care 18:19 Enabling Healthcare at Home Through Technology 23:18 The Power of Digital Engagement and Automation 24:25 Global Healthcare Innovation and Expanding Access 29:15 Ethical AI, Governance, and the Path to AGI 33:21 Interoperability, Data Portability, and What's Next If you're a healthcare executive, provider, payer leader, or healthcare innovator, this conversation offers valuable insights into the opportunities and challenges shaping the future of care. Connect with Eugene on LinkedIn at https://www.linkedin.com/in/eugenesayan Find Eugene's work at https://softheon.com Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!  The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. Learn more about The Digital Healthcare Experience here. Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more. For more information about Taylor Healthcare, please visit imedhealth.com   The Digital Healthcare Experience Podcast: Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

    A Global Turning Point: Healthcare in the Age of AI | With Eugene Sayan, Founder & CEO at Softheon
See All (65)

5
out of 5
39 Ratings

About

The world of healthcare is rapidly evolving. Join us in exploring the trends, strategies and innovations that are reshaping the industry. Powered by Taylor Healthcare, the Digital Healthcare Experience is a platform for conversations with leaders on the forefront of the digital healthcare revolution. Watch our videos on YouTube @TheDigitalHealthcareExperience This podcast is your gateway to the latest trends and breakthroughs in digital health. In each episode our hosts from Taylor Healthcare interview top healthcare leaders, innovators and entrepreneurs who are pushing the boundaries of what's possible with emerging technologies like AI, telemedicine and data analytics. If you're a healthcare professional, IT leader, digital health enthusiast or just looking to stay updated on the healthcare industry, this channel provides you with actionable insights and expert perspectives. We cover digital transformation, patient engagement tactics, cutting-edge health tech solutions and much more. Subscribe so you never miss an episode of The Digital Healthcare Experience podcast—where we bring you the stories that are shaping the future of healthcare. The Digital Healthcare Experience Podcast Powered by Taylor Healthcare Produced by Naomi Schwimmer Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach

Information

  • Creator
    Taylor Healthcare
  • Years Active
    2024 - 2026
  • Episodes
    65
  • Rating
    Clean
  • Copyright
    © The Digital Healthcare Experience 2026
  • Show Website
    The Digital Healthcare Experience

You Might Also Like