Most business owners underestimate the operational complexity of scaling a digital brand. This interview with Thai entrepreneur Wasinee "New" Phonsri, founder of Thai Lessons by New, breaks down exactly how she grew her following to 150K and built an education platform with multiple revenue streams. She transitioned from a solo creator to a highly leveraged, lean business. 👉 If you are a founder or executive looking to build out your operational systems and team in Thailand, book a strategic diagnostic session here:https://www.scottpressimone.com/ Key Business Takeaways:• Scaling a Creator-Led Brand: Despite managing 150K followers across YouTube, Facebook, and TikTok, New remains the sole content creator. She breaks down her Eisenhower Matrix time-blocking system, content batching strategy, and how she leverages AI and a lean team (a business partner and PR support) to increase output without bloating payroll.• The Partnership Inflection Point: After operating entirely alone for two years, New realized she was the bottleneck. Hear the decision framework she used to evaluate bringing on a business partner, and how this team expansion filled specific operational gaps (cold ads, evergreen funnels, payment infrastructure) so she could focus purely on product and content.• Revenue Architecture & Passive Income Design: How New structured her business across four distinct revenue streams to create predictable monthly recurring revenue while maintaining ultimate operational flexibility.• Decoding Thai Talent (The Education System): As a Thai native who spent 12 years in Australia, New provides critical context for foreign executives managing Thai teams. She explains how local education impacts workplace communication, decision-making autonomy, and why Western-style management often requires cultural adjustments.• Market Positioning & Customer Segmentation: New's customer base skews heavily toward early-retired executives and former CEOs. Learn how she uses their feedback to iterate on scalable course offerings. Why This Matters for Foreign Executives in Thailand:If you are building or managing a team in Thailand, understanding cultural differences is critical. New's unique background (Thai academic foundation + over a decade in Western work cultures) gives her the perfect vantage point to explain how Thai professionals learn, adapt, and work. Furthermore, her transition from a solo hustle to a structured, lean operation is a masterclass for any founder looking to prioritize systems and leverage over raw headcount. Timestamps:00:00 - Introduction01:55 - YouTube vs Facebook02:25 - The Secret PhD04:40 - Why YouTube & Passive Income06:11 - Overcoming Camera Fear09:00 - Using Comments to Improve10:11 - Thai Education System14:56 - Learning Independence Early18:36 - Advice for Learning Thai21:41 - AI in Language Learning24:06 - Staying Adaptable with AI25:20 - Building a Scalable Business26:06 - Designing for Freedom28:00 - Why Keep 1-on-1 Lessons29:59 - Launching Patreon31:29 - Free Content Mission32:28 - Finding a Business Partner & Expanding the Team33:56 - Thinking Like a Company37:05 - Value-First Business41:59 - Time Management & Balance46:11 - Where to Find New 👉 Ready to untangle your operations in Thailand? Book a strategic diagnostic session here: https://www.scottpressimone.com/ About the Guest:New holds a PhD in Chemistry and spent a decade in academic research before pivoting to digital education. She now runs Thai Lessons by New, an education business with nearly 150,000 followers. Her lean, creator-led business model combines free decentralized educational content with premium offerings, generating revenue through Patreon, self-paced courses, and 1-on-1 tutoring. About Made it in Thailand:Hosted by Fractional Country Director Scott Pressimone, the Made it in Thailand podcast sits down with the country's top entrepreneurs, executives, and operators. We decode the operational, cultural, and strategic challenges of building businesses in Southeast Asia, bringing a practitioner's perspective to market entry, cross-cultural leadership, and scaling in the ASEAN market. #ThailandBusiness #CreatorEconomy #SEAsia #StartupThailand #BusinessScaling #MadeItInThailand
