Learning to Thrive

Courtney Parfitt & Michaela Vernon

On the Learning to Thrive podcast, we share stories, lessons learned, and practical tools to help your business go from surviving to thriving.Reach us at: contactlearningtothrive@gmail.com

  1. Sep 28

    Ep. 198 - Systems That Support a Positive Culture : How to Engage Your Customers and Staff to Live Your Company's Values

    Episode Links: FREE Download: Culture Assessment Toolkit — Subscribe to our newsletter — Check out our blog — Show Notes: In this episode of Learning to Thrive, we’re wrapping our culture-building series with the day-to-day systems that make core values real and keep them from getting lost in the mud. We walk through three pillars that help leaders in the sports industry, gym owners, and program directors build a healthy company culture that lasts: communication, accountability, and continuous evaluation. You’ll hear how weekly shout-outs, quick one-on-ones, and shift huddles can keep values front and center without adding hours to your schedule. We also explain how monthly focus points and annual performance reviews can tie values to recognition, growth, and compensation so your team knows you mean it. Then we get into the hard part: protecting the culture. We talk employee evaluations, teaching observations, documentation, disciplinary action plans, and codes of conduct for staff, parents, and athletes. The takeaway is simple but not easy: don’t write standards you won’t enforce. Finally, we share how surveys, observation, and consistent conversations help you catch small issues early so you can lead with intention instead of crisis management. If you’re ready to go from surviving to thriving, subscribe to Learning to Thrive, share this with a fellow leader, and leave a review. Which one system will you start this week? — Show Links: Send us Fan Mail Be sure to include your phone number or email so we can respond to your message! Reach us at: contactlearningtothrive@gmail.com Find more Learning to Thrive: thrivegym.mykajabi.com Find Us on Instagram Find Us on Facebook Find Us on Tik Tok

  2. Sep 21

    Ep. 197 - Elevating Your Culture : How to Make Changes That Last

    Episode Links: FREE Download: Culture Assessment Toolkit — Subscribe to our newsletter — Check out our blog — Show Notes: In this episode of Learning to Thrive, we’re laying out two clear tracks for leveling up your culture. If you do not have core values yet, we show how to create them from what is already true and from the future you want. If you already have values, we show how to test whether behavior and values actually match and what to do when they don’t. The big shift is making core values actionable. Instead of vague single words like “Integrity” or “Community,” we argue for short phrases that tell people how to behave, because leaders need language they can coach, praise, and correct in real time. We break down the Stop Start Continue framework value-by-value, how to pull in your team to build buy-in, and how to build momentum with quick wins and consistent recognition so culture becomes a living, breathing system. If you want a healthier staff culture, stronger customer experience, and clearer leadership in your sports organization, hit play. Subscribe, share this with a fellow program owner, and leave a quick review so more leaders can go from surviving to thriving. — Show Links: Send us Fan Mail Be sure to include your phone number or email so we can respond to your message! Reach us at: contactlearningtothrive@gmail.com Find more Learning to Thrive: thrivegym.mykajabi.com Find Us on Instagram Find Us on Facebook Find Us on Tik Tok

  3. Sep 7

    Ep. 195 - What is Culture and Why Does it Matter?

    Episode Links: FREE Download: Culture Assessment Toolkit — Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh Shoe Dog: A Memoir by the Creator of NIKE by Phil Knight — Subscribe to our newsletter — Check out our blog — Show Notes: Your culture is already teaching people how to behave, even if you’ve never written a single core value down. When you grow a sports program, open a second location, or simply add more teams and staff, that invisible culture starts to drift and the cracks show up as inconsistent coaching, parent issues, staff burnout, and leaders who feel like they must approve every decision. In this episode, we talk through how we stopped “accidentally” creating a culture and started building a living, breathing company culture on purpose. Along the way, we share what we learned from studying brands known for consistency and loyalty, and why the same generic values on a website can feel totally different in real life. Authenticity matters. If your values don’t match what’s actually happening in the building, families and employees feel it immediately. Then we get practical: strong core values reduce decision fatigue and unlock team autonomy. We break down how values like “Safety First” and “Do I Matter?” guide real-time decisions at the front desk and on the floor, so staff can act with confidence and you don’t have to micromanage. We also cover how values help you hire better, protect your standards when you’re short staffed, and create clear accountability across the whole program. Press play, grab the three culture questions we share, and start defining what you want your organization to look and feel like in five to ten years. If this helps, subscribe, share it with a fellow leader, and leave a review so more coaches and program owners can build cultures that thrive. — Show Links: Send us Fan Mail Be sure to include your phone number or email so we can respond to your message! Reach us at: contactlearningtothrive@gmail.com Find more Learning to Thrive: thrivegym.mykajabi.com Find Us on Instagram Find Us on Facebook Find Us on Tik Tok

  4. Aug 24

    Ep. 193 - Hiring & Managing Great Staff : With Special Guests!

    Episode Links: Developing Leaders Invite Template & Sample Curriculum — Subscribe to our newsletter — Check out our blog — Show Notes: Your staffing problems rarely start on the schedule. They start the moment you decide what you’ll tolerate. We’re joined by Sarah, our HR director, and Chéree, our facility manager, to get practical about how we build a reliable team in a youth sports and gymnastics business where parents expect safety, consistency, and connection every single day. We walk through our hiring process, from personality-forward applications to interviews, shadow shifts on the floor, and getting multiple leaders to weigh in before we make an offer. We also unpack what we look for in great coaches beyond technical skill: flexibility, calm problem solving, and the ability to adjust their teaching for different ages and behaviors. If you’ve ever hired someone who sounded perfect but struggled with real kids in a real class, this conversation is for you. Then we zoom out to operations: onboarding that covers safety and systems, a structured training ramp, and how we pair new staff with strong mentors so they build confidence fast. We talk about managing a teen-heavy team with clear expectations and communication, plus a scheduling approach that starts with non-negotiables. We close with a leadership principle that can save your culture: better short staffed than poorly staffed, because one bad hire can push out your best people. If you found this helpful, subscribe, share it with another youth sports leader, and leave a review so more gym owners and program directors can find these staffing and retention strategies. — Show Links: Send us Fan Mail Be sure to include your phone number or email so we can respond to your message! Reach us at: contactlearningtothrive@gmail.com Find more Learning to Thrive: thrivegym.mykajabi.com Find Us on Instagram Find Us on Facebook Find Us on Tik Tok

Ratings & Reviews

5
out of 5
6 Ratings

About

On the Learning to Thrive podcast, we share stories, lessons learned, and practical tools to help your business go from surviving to thriving.Reach us at: contactlearningtothrive@gmail.com