The Estate Agent Shift

iad UK
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The biggest shift in estate agency isn't happening in the property market. It's happening in the way we think about the business.The rules are being rewritten. Traditional models are being challenged, new opportunities are emerging, and a different generation of property professionals is questioning how things have always been done.Join iad UK MD Lee O’Brien as he gets behind the headlines and challenges conventional thinking, exploring the people, ideas and innovations reshaping the future of estate agency.From the rise of self-employed agents and alternative business models to property investment, entrepreneurship and emerging industry trends, The Estate Agent Shift brings together industry leaders, disruptors and experts for honest conversations, fresh perspectives and practical insights.Because the future of estate agency isn't just about where the market is heading. It's about who's driving the shift.

  1. 1d ago

    The Estate Agent Shift | Ep 03: Luke Masters on Self-Employment and the Future of Surveying

    Surveying has traditionally been a profession built around managing risk. But what happens when you challenge the way surveyors work and give them the opportunity to build businesses of their own? In this episode of The Estate Agent Shift, Luke Masters, Co-Founder of Survey Network, joins host Lee O'Brien to explore how the self-employed model is creating new opportunities within surveying and why building the right support network is just as important as giving people independence. We explore three shifts: The Origin Shift — how the growth of self-employed estate agency influenced thinking around a different approach to surveying and the creation of Survey Network.The Mindset Shift — understanding the risk-averse nature of the profession, putting surveyors at the heart of the business and creating a network built on trust, support and shared success.The Future Shift — challenging the traditional survey report, exploring how surveyors can deliver more value to clients and considering what the next generation of surveying could look like. Luke shares his thoughts on the power of peer-to-peer support, why delivering a great service can turn your network into your biggest advocate and what it really takes to create an effective self-employed ecosystem. An honest conversation for estate agents, surveyors and property professionals interested in how independent businesses, collaboration and changing expectations are reshaping the wider property industry. Subscribe for more conversations with the people shaping the future of estate agency. The Estate Agent Shift by iad UK - championing the industry, not just the brand.

  2. Oct 27

    The Estate Agent Shift | Ep 02: Matt Giggs on Leadership and Flexible Agency Models

    Matt Giggs nearly left estate agency altogether. After building his identity around a corporate career, he found himself disconnected from a way of working that no longer reflected what he valued. Instead of leaving the industry, he built a different approach. In this episode of The Estate Agent Shift, Matt, from Giggs & Co, joins host Lee O’Brien to explore his alternative, flexible agency model — and why it works for him and his people. We explore three shifts: The Origin Shift — losing his love for corporate estate agency and recognising that something had to change. The Mindset Shift — moving beyond the assumption that everyone wants to earn £100,000, and learning to lead people with different circumstances, motivations and ambitions. The Future Shift — giving agents greater choice in how they work, while providing the structure, processes and support a business needs. We were delighted to welcome a different perspective on building an agency. Matt speaks openly about putting clients first, learning from losing good people and helping agents achieve success on their own terms. An honest conversation for agency owners, team leaders and agents asking what they want from their working lives — and which model will help them get there. Subscribe for more conversations with the people shaping the future of estate agency. The Estate Agent Shift by iad UK — championing the industry, not just the brand.

  3. Oct 13

    The Estate Agent Shift | Ep 01: Craig Armstrong on Resilience and Today’s House Buyers

    Craig Armstrong says he was turned down for every property job he ever applied for. Today, he’s building his own property business as a self-employed iad estate agent. In the first episode of The Estate Agent Shift, Craig joins host Lee O’Brien to explore how resilience and an understanding of today’s buyers have changed his approach to business. We explore three shifts: The Origin Shift — Craig’s route into estate agency and the rejection he faced along the way. ⁠The Mindset Shift — how resilience has shaped his approach to building his own business. ⁠The Future Shift — how changing buyer attitudes are influencing the way he works. An honest conversation for agents navigating setbacks, building momentum and adapting to what customers need today. Subscribe for more conversations with the people shaping the future of estate agency. The Estate Agent Shift by iad UK - championing the industry, not just the brand.

  4. 07/09/2025

    The Power of Home Staging - Breaking Free | Season 3 - Episode 6

    Elaine Penhaul, founder of Lemon and Lime Interiors and author of Sell High, Sell Fast, shares how home staging can transform property sales. Backed by 9 years of data, she explains how staging boosts asking price success and shortens time on market—plus the psychological tricks that get buyers emotionally hooked. In this episode: How staged homes are 5x more likely to sell at asking price The emotional and visual science behind buyer decisions Common mistakes agents make—and how to fix them Real stories from staging mansions, towers, and tear-downs If you’re an estate agent not offering staging, this could be the edge your service is missing. https://www.join-iad.uk.com/

  5. 06/24/2025

    Lettings For Self-Employed Agents - Breaking Free | Season 3 - Episode 5

    James Rawlinson, Lettings Manager at IAD UK, joins us to share how self-employed estate agents can unlock steady, recurring income through lettings. With over a decade of experience, James shares real-life stories, key lessons, and practical advice to help agents build confidence and take advantage of this often-overlooked revenue stream. In this episode, we cover: How to generate passive income from lettings What holds most agents back—and how to overcome it If you're focused purely on sales, this conversation might just change the way you think about your business. https://www.join-iad.uk.com/

  6. 06/10/2025

    Self-Made Property Pro - Breaking Free | Season 3 - Episode 4

    In this powerful interview, we sit down with Lara Bradley, a mum of two who left her lettings career with zero sales experience and built a thriving estate agency business in just two years. 💼🏡 Whether you're starting out in sales, thinking of going self-employed, or just need a reminder that success is possible with grit and empathy, this episode is for you. 👉 Don’t forget to like, comment, and subscribe for more real estate success stories and entrepreneurial insights! #Entrepreneurship #EstateAgentLife #CareerChange #WorkingMum #Inspiration https://www.join-iad.uk.com/

  7. 05/28/2025

    How to Get Your First Listing - Breaking Free | Season 3 - Episode 3

    Discover how estate agents can win more listings with Simon Gates - host of the 'Opening the Gates' podcast. From smart digital strategies to unconventional door-knocking tactics, Simon shares proven methods, personal insights, and entrepreneurial lessons that every agent needs to hear. https://www.join-iad.uk.com/

  8. 05/13/2025

    Marketing for Self-Employed Estate Agents - Breaking Free | Season 3 - Episode 2

    Simon Leadbetter has lived and breathed marketing for over 30 years. We sit down with him to discuss how self-employed estate agents can give their business a boost! https://www.join-iad.uk.com/

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About

The biggest shift in estate agency isn't happening in the property market. It's happening in the way we think about the business.The rules are being rewritten. Traditional models are being challenged, new opportunities are emerging, and a different generation of property professionals is questioning how things have always been done.Join iad UK MD Lee O’Brien as he gets behind the headlines and challenges conventional thinking, exploring the people, ideas and innovations reshaping the future of estate agency.From the rise of self-employed agents and alternative business models to property investment, entrepreneurship and emerging industry trends, The Estate Agent Shift brings together industry leaders, disruptors and experts for honest conversations, fresh perspectives and practical insights.Because the future of estate agency isn't just about where the market is heading. It's about who's driving the shift.

Information

  • Creator
    iad UK
  • Years Active
    2024 - 2026
  • Episodes
    20
  • Rating
    Explicit
  • Copyright
    © 2026 The Estate Agent Shift
  • Show Website
    The Estate Agent Shift