Inside Urgent Care

Urgent Care Association

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EDUCATION
UPDATED MONTHLY

Welcome to Inside Urgent Care, the podcast that shares stories from within, you guessed it – the side of healthcare we all know and love, Urgent Care. This is the place for you to hear inside perspectives and authentic conversations from those working in the space. Have a story you'd like to share? Email swulff@urgentcareassociation.org

NOV 25

Episode 10: Listen, Learn and Lead | A Clinician’s Journey to Leadership

In this episode, we sit down with Jake Summerford, PA-C and dive into his remarkable career journey, from his start in Urgent Care to becoming a leader within his organization. He talks candidly about leadership done right: getting your hands dirty alongside your team, stepping up before you have the title and staying grounded by listening and learning every step of the way. Whether you're a clinician exploring Urgent Care or an aspiring leader looking for inspiration, this conversation delivers practical wisdom and powerful reminders to do things from where you are —and lead with purpose.

20 min
OCT 3

Episode 9: Carving Your Career Path

In this episode, Selena Gurley, MSN, FNP-C, CRHCP shares her personal journey and the lessons learned along the way—from navigating career challenges to building a path on her own terms. She offers practical tips on finding mentors, growing your network beyond your company and the power of getting involved in communities like UCA. Tune in for honest insights, real pain points and advice to help you move forward in your career with confidence.

29 min
SEP 2

Episode 8: Frontline Lessons from Urgent Care

In this episode, join our host as she welcomes Dr. Patrick O'Malley for an insightful discussion on the realities and daily challenges of Urgent Care medicine. From patient care strategies to healthcare team dynamic and emerging trends, Dr. O'Malley brings an authentic, frontline perspective on what it means to deliver timely, effective care.

22 min
JUN 27

Episode 7: Passing the Mic - A New Chapter Begins

Big changes are happening at Inside Urgent Care! In this special episode, we're passing the mic as we welcome a brand-new host, Cassandra Barnette Donnelly, DO! You will hear more about her work, her vision for the podcast and a sneak peak of what's to come. Join us as we reintroduce Inside Urgent Care with a new voice and the same commitment to share the real stories of those who work in the field of Urgent Care.

23 min
APR 8

Episode 6: Patient Focused and Trauma Informed Care

Meg Phillips, Family Nurse Practitioner at Mass General Brigham Urgent Care and faculty at MGH Institute of Health Professions in the School of Nursing and at Endicott College School of Nursing joins us to talk patient focused and trauma informed care, including many practical tips and insights.

45 min
FEB 6

Episode 5: The Evolution of Urgent Care

Join us for another episode of Inside Urgent Care as Kellen Kreger, PA-C, Director of Telemedicine at Well Now Urgent Care as we discuss the evolution of Urgent Care over the last 10+ years: What's new, what's different, what's the same and what can those interested in working in Urgent Care expect?

14 min
11/11/2024

Episode 4: Emergency Perspectives

As an emergency physician who found his way into Urgent Care, Matthew DeLaney, MD joins us to share his stories and unique perspectives. We cover recent presentation trends and the practice of Urgent Care medicine but also touch on cold fusion, cannabis misadventures and more.

26 min
08/08/2024

Episode 3: Hot Months, Cool Strategies

Featuring April Gillam of Solv Health, we look at summer trends heating up Urgent Care, ways to engage Gen Z and how to leverage social media for change. You can share your anonymous stories with us by emailing swulff@urgentcareassociation.org

24 min
07/03/2024

Episode 2: Pediatrics & Summertime Safety

In the second episode of the Inside Urgent Care podcast, we cover various aspects of pediatric Urgent Care with Lynda Gerberg, MD — her path, how the practice is unique, creating autism-friendly centers and more — along with summertime safety concerns and tips. Listen in and don't forget to share your anonymous stories with us by emailing swulff@urgentcareassociation.org Referenced AI webinar series info can be found here.

27 min
05/24/2024

Episode 1: Hot Topics: AI, Alignment & Experience Building

Welcome to the first episode of Inside Urgent Care. In this episode, we cover current hot topics in the space, including AI, alignment within Urgent Care, experience building for patients, employees, and even payers...and more. Listen in and share your anonymous stories with us by emailing swulff@urgentcareassociation.org Referenced AI webinar series info can be found here.

32 min

10 Episodes

Welcome to Inside Urgent Care, the podcast that shares stories from within, you guessed it – the side of healthcare we all know and love, Urgent Care. This is the place for you to hear inside perspectives and authentic conversations from those working in the space. Have a story you'd like to share? Email swulff@urgentcareassociation.org

Creator

Urgent Care Association
Years Active

2024 - 2025
Episodes

10
Rating

Clean
Copyright

© 2025 Inside Urgent Care
Show Website

Inside Urgent Care