In the Spotlight - The Smart Connected Workplace Podcast with Quocirca

Quocirca
  • 0.0 (0)
  • TECHNOLOGY

Quocirca’s ‘In the Spotlight’ podcast series is the definitive podcast on digital disruption in the office print industry. Join Louella Fernandes, Director of Quocirca and industry leaders as we discuss how industry players must adapt to address the convergence of print and digital technologies in the hybrid workplace. We will be covering analytics, cloud, channel disruption, cybersecurity, IoT, the smart connected workplace, sustainability and more. Quocirca Podcast Disclaimer: The information contained in this Podcast was obtained from industry executives via interviews and has not been independently verified by us. It may not be accurate or current, and we have no obligation to provide any updates or changes to any information provided. The listener may not edit, modify, copy, reproduce or redistribute this Podcast in whole or in part. We are not liable for any use of this Podcast by the listener which is not in accordance with the terms of this disclaimer. The views and opinions expressed in this Podcast are not necessarily those of Quocirca. Any opinions given by industry executives interviewed by us are strictly those of the individual. We are not providing any financial, economic, legal, accounting, tax or other professional advice or recommendations in this Podcast. In addition, the information contained in this Podcast does not constitute investment advice and should not be relied upon by the listener. The receipt of this Podcast by any listener is not to be taken to constitute such person a client of Quocirca. We do not make any representation or warranty, express or implied, as to the accuracy or completeness of the statements or any information contained in this Podcast and any liability therefore (including in respect of direct, indirect or consequential loss or damage) is expressly disclaimed. Hosted on Acast. See acast.com/privacy for more information.

  1. 4D AGO

    EMEA launch of Unity and the local OpCo perspective with Kelly Woodfin and Rowan Jeffreys-Hoar from Ricoh UK

    In this episode of In the Spotlight with Quocirca, Louella Fernandes, CEO of Quocirca, is joined by Kelly Woodfin from Ricoh Europe and Rowan Jeffreys-Hoar from Ricoh UK to discuss how Ricoh is driving growth through its newly launched Unity Channel Partner Program. As the podcast celebrates its five-year anniversary, the conversation explores the strategy behind the Unity program, its rollout across multiple EMEA countries, and how Ricoh is strengthening its partner ecosystem through enhanced go-to-market alignment, commercial support, and value-added services. Kelly and Rowan share insights into how the programme is designed to simplify engagement, accelerate partner growth, and enable a shift toward services-led opportunities, helping partners adapt to evolving customer demands and a rapidly changing print and digital workplace landscape. 🌐 Learn more about Ricoh at: https://www.ricoh.co.uk/ 🌐 Learn more about Quocirca at https://quocirca.com/ 🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/ 🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca Timestamps: 00:00 - Intro 00:43 - Kelly's career history and role at Ricoh 01:53 - Rowan's career history and role at Ricoh 03:01 - Intro to Ricoh Unity 06:03 - How client feedback shaped Ricoh Unity 08:14 - Why Ricoh Unity was developed 11:24 - Ricoh's shift from hardware to digital workplace services 13:01 - Why Ricoh Unity was launched now. 15:45 - Where is Ricoh Unity available? 19:13 - What does Ricoh Unity offer partners that they didn't have before? 22:39 - Partner feedback 26:11 - The future of Ricoh Unity 27:51 - The importance of data 30:52 - Success metrics for Ricoh Unity 34:57 - Three key takeaways 38:23 - Closing Hosted on Acast. See acast.com/privacy for more information.

    39 min

  2. MAR 25

    AI-driven and Secure Document Workflows for SMBs with Aurelio Maruggi from HP

    In this episode of In the Spotlight with Quocirca, Louella Fernandes, CEO of Quocirca, is joined by Aurelio Maruggi, President of HP Office Printing Solutions, to explore how HP is addressing new opportunities around AI-driven and secure document workflows for SMBs. As the podcast marks its five-year anniversary, Aurelio reflects on his 40-year career in the print industry and shares insights into how HP is evolving its office print strategy to meet the demands of hybrid work, heightened security risks, and increasing customer expectations. The discussion covers the role of AI in enhancing productivity and workflow automation, the importance of built-in security for small and mid-sized businesses, and how HP is innovating across its portfolio to deliver smarter, more resilient print experiences that support long-term business growth. 🌐 Learn more about HP at https://www.hp.com/ 🌐 Learn more about Quocirca at https://quocirca.com/ 🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/ 🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca Timestamps: 00:00 - Intro 01:05 - Aurelio's career history and role at HP 02:22 - How is HP turning document processes into a competitive advantage? 06:00 - What SMB tasks can AI streamline? 10:02 - How does HP make printers easier to deploy and manage remotely? 15:42 - What protections do HP’s newest devices provide? 21:48 - How do HP solution integrations help SMBs with end to end document flows? 25:35 - What setup improvements make the biggest difference in SMB environments? 27:17 - How is HP enabling the channel deliver outcomes for small businesses? 30:52 - What’s next from HP for SMB document workflows 32:53 - Closing Hosted on Acast. See acast.com/privacy for more information.

    34 min

  3. MAR 23

    Moving from AI Hype to Operational Value with Vasco Falcão from Konica Minolta Europe

    In this episode of In the Spotlight with Quocirca, Louella Fernandes, CEO of Quocirca, is joined by Vasco Falcão, Head of Digital Workplace in Europe at Konica Minolta, to explore how organisations can move from AI hype to real operational value. Vasco shares insights from his leadership journey across finance, consulting, and over two decades at Konica Minolta, highlighting the company’s transformation from traditional print services to delivering integrated digital workplace solutions. The discussion examines how businesses can embed AI into practical workflows, drive measurable productivity gains, and align technology investments with strategic outcomes, while maintaining operational discipline and change management focus. Together, they unpack what it truly takes to translate AI ambition into scalable, sustainable business impact across the modern digital workplace. 🌐 Learn more about Konica Minolta at https://www.konicaminolta.co.uk/ 🌐 Learn more about Quocirca at https://quocirca.com/ 🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/ 🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca Timestamps: 00:00 - Intro 00:38 - Vasco's career history and role at Konica Minolta 02:35 - Does AI reality match AI ambition? 05:33 - Will AI replace jobs? 09:48 - Opportunities and challenges of consumer AI vs corporate AI 17:31 - AI's dual impact on sustainability 20:12 - How is Konica Minolta differentiating in AI? 23:48 - How is Konics Minolta using AI to automate workflow and print? 29:40 - AI enabled capture 35:12 - Insights AI and ESG AI 39:35 - Key takeaways for AI in the digital workplace 44:07 - Closing Hosted on Acast. See acast.com/privacy for more information.

    45 min

  4. MAR 10

    Why 2026 is the Tipping Point for Enterprise Cloud Print Modernisation, with Kevin Pickhardt, Pharos

    In this episode of In the Spotlight with Quocirca, Louella Fernandes, CEO of Quocirca, is joined by Kevin Pickhardt, Executive Chairman at Pharos Systems, to discuss why 2026 is set to be the tipping point for enterprise cloud print modernisation. Building on previous conversations with Pharos, Kevin shares insights into the accelerating shift from legacy print infrastructure to cloud-native platforms, the growing demand for security, scalability, and analytics, and how enterprises are rethinking print as part of their broader digital transformation strategies. The discussion explores the drivers behind cloud adoption, including hybrid work, zero-trust security models, and sustainability goals, and outlines how organisations can future-proof their print environments while unlocking greater visibility, cost control, and operational efficiency in an increasingly cloud-first world. 🌐 Learn more about Pharos at https://www.pharos.com/ 🌐 Learn more about Quocirca at https://quocirca.com/ 🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/ 🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca Timestamps: 00:00 - Intro 00:55 - An introduction to Pharos and Kevin 02:30 - Pharos and PrintOps 06:00 - Shift to cloud security and AI 10:40 - Declining print volumes 13:16 - What are the benefits for customers? 18:44 - Multi-vendor environments 19:36 - What's next for Pharos? 21:11 - AWS data centres 22:41 Recommendations for organisations considering cloud modernisation 25:06 - Cloud vs on premise 26:27 - Closing Hosted on Acast. See acast.com/privacy for more information.

    27 min

  5. MAR 2

    From friction to flow: rethinking IT's least favourite problem, with Mark Asbridge, MyQ

    In this episode of In the Spotlight with Quocirca, Louella Fernandes, CEO of Quocirca, is joined by Mark Asbridge from MyQ to explore how MyQ is addressing the ongoing challenges of print driver deployment and simplifying printer setup through its provisioning profiles. Mark shares insights from his 15+ years in the print industry, discussing the complexity of modern IT environments, the shift toward cloud-first strategies, and the need for streamlined, scalable print management solutions. Together, they examine how automation, centralised management, and improved user experiences can reduce IT burden, enhance security, and support hybrid working environments, while helping organisations modernise and future-proof their print infrastructure. Hosted on Acast. See acast.com/privacy for more information.

    23 min

  6. MAR 2

    The role of identity in the future of MPS, with Will Parker, Datasec

    In this episode of In the Spotlight with Quocirca, Louella Fernandes, CEO of Quocirca, is joined by Will Parker of Datasec to explore the future of identity management in the managed print services (MPS) market. The discussion dives into the growing importance of identity-centric security, the role of cryptography and cloud-based solutions within Microsoft 365 environments, and how organisations must adapt to an increasingly complex threat landscape. Will shares insights on the shift toward identity as the new security perimeter, the convergence of print and IT security strategies, and why robust authentication and access controls are critical in today’s hybrid workplaces. Together, they examine how partners and providers can better align print infrastructure with broader cybersecurity frameworks to drive resilience, compliance, and long-term business value. Hosted on Acast. See acast.com/privacy for more information.

    27 min

  7. 12/08/2025

    The European Remanufacturing Council: Navigating European Legislation, with David Fitzsimons

    In this episode of In the Spotlight with Quocirca, Louella Fernandes, CEO of Quocirca, is joined by David Fitzsimons, Director of the European Remanufacturing Council, to explore the accelerating shift toward a circular economy. They discuss how sustainability is becoming embedded in European legislation—from the Digital Product Passport to EcoDesign requirements—and how these frameworks are transforming the way products are designed, manufactured, and reused. Tune in to understand what these changes mean for the print industry, how organizations can adapt, and the opportunities that circularity presents for innovation and long-term business resilience. 🌐 Learn more about the European Remanufacturing Council at https://www.europeanreman.eu/ 🌐 Learn more about Quocirca at https://quocirca.com/ 🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/ 🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca Hosted on Acast. See acast.com/privacy for more information.

    25 min

  8. 12/01/2025

    Xerox IT Solutions: Driving Growth , with Munu Gandhi, Xerox

    In this episode of In the Spotlight with Quocirca, Louella Fernandes sits down with Munu Gandhi, President of Xerox IT Solutions, for an in-depth conversation on the rapidly evolving IT and services landscape. Munu shares insights into his career journey and leadership approach, Xerox’s strategy in delivering end-to-end IT services, and how the company is helping customers navigate hybrid work, cybersecurity challenges, and digital transformation. The discussion explores the role of AI, automation, cloud modernisation, and managed services in driving business value, as well as Xerox’s investments in innovation and customer-centric service delivery. Munu also reflects on the future of IT services and the opportunities ahead for organisations embracing intelligent, secure, and scalable technology solutions. 🌐 Learn more about Xerox at: https://www.xerox.co.uk/en-gb 🌐 Learn more about Quocirca at https://quocirca.com/ 🌐 Sign up to Quocirca’s newsletter at https://quocirca.com/quocirca-newsletter-updates/ 🎬 Subscribe to our YouTube channel: https://www.youtube.com/@Quocirca Hosted on Acast. See acast.com/privacy for more information.

    26 min
See All (92)

About

Quocirca’s ‘In the Spotlight’ podcast series is the definitive podcast on digital disruption in the office print industry. Join Louella Fernandes, Director of Quocirca and industry leaders as we discuss how industry players must adapt to address the convergence of print and digital technologies in the hybrid workplace. We will be covering analytics, cloud, channel disruption, cybersecurity, IoT, the smart connected workplace, sustainability and more. Quocirca Podcast Disclaimer: The information contained in this Podcast was obtained from industry executives via interviews and has not been independently verified by us. It may not be accurate or current, and we have no obligation to provide any updates or changes to any information provided. The listener may not edit, modify, copy, reproduce or redistribute this Podcast in whole or in part. We are not liable for any use of this Podcast by the listener which is not in accordance with the terms of this disclaimer. The views and opinions expressed in this Podcast are not necessarily those of Quocirca. Any opinions given by industry executives interviewed by us are strictly those of the individual. We are not providing any financial, economic, legal, accounting, tax or other professional advice or recommendations in this Podcast. In addition, the information contained in this Podcast does not constitute investment advice and should not be relied upon by the listener. The receipt of this Podcast by any listener is not to be taken to constitute such person a client of Quocirca. We do not make any representation or warranty, express or implied, as to the accuracy or completeness of the statements or any information contained in this Podcast and any liability therefore (including in respect of direct, indirect or consequential loss or damage) is expressly disclaimed. Hosted on Acast. See acast.com/privacy for more information.

Information