Your Growth Coaches The Podcast

Jay Chapman

Welcome! Get ready to tune into the "Your Growth Coaches" podcast with Jay and Marie. We're your ultimate business coaches for the hair and beauty industry, here to inspire, motivate, and deliver real talk. Expect expert insights and practical advice to level up your business. Join us for no-nonsense conversations, actionable tips, and straight-to-the-point strategies. Forget the fluff—let's dive into what really works.

  1. FEB 8

    Nancy Abdou: The Grit Behind the Growth

    In this powerful episode, Marie sits down with special guest Nancy Abdou, founder and CEO of The Australian Dermal & Laser Institute, an award-winning leader in aesthetic education with more than two decades of real-world experience. Nancy’s journey started in 2002 when she and her sisters opened a single laser and skin clinic, which grew to 15 locations across Melbourne within ten years. Along the way she discovered her passion for teaching, using her Bachelor of Education to train clinicians and ultimately founding an institute that has shaped professionals across Australia and New Zealand.  But beneath the accolades and success, Nancy shares the struggles that rarely make it onto a website or social feed. She talks openly about the mental health challenges she faced, the pressure of growth, the fear and self-doubt that came with scaling a business, and the moments she wondered if she could keep going. This episode isn’t just about wins…. it’s about the grit, resilience and vulnerability that fuelled them.  Nancy reflects on her failures and breakthroughs, how she reframed setbacks as lessons, and how her mindset shifted through the toughest seasons. She breaks down what resilience really looks like outside curated success stories. If you’ve ever felt like your struggles disqualify you from success or worried your story isn’t “good enough” to share, this conversation will remind you that resilience isn’t born from perfection, but from persistence and honesty.  For more information about how Tadli can support your business journey, click below. https://www.dermalandlaser.com.au

    34 min
  2. FEB 1

    When Your Business is Great But The Money is Crap!

    On paper, things look good. The team’s solid. Clients are happy. Culture feels right. Your diary’s full. And yet… the money doesn’t match the effort. In today’s episode, we’re unpacking what’s really going on when business feels like it’s working, but the bank account tells a different story. This is the stuff no one really wants to admit out loud. Because it messes with your head. You start questioning yourself. You wonder if you’re missing something obvious or if this is just how it’s meant to be. Spoiler alert. It’s not. You can have great services, great products, great people and still be leaking money quietly in the background. Not because you’re bad at business, but because your eye isn’t trained to spot where the gap actually is. In this episode, we talk through the key areas you need to keep your focus on when the money isn’t keeping up. Pricing. Productivity. Capacity. Conversion. Structure. Leadership habits. The small decisions that compound. The blind spots that don’t scream for attention but cost you every single week. The goal here isn’t more hustle. It’s clarity. So you can identify the leak, make the change, and finally have your numbers reflect the business you’re actually running. If you’ve ever thought, “We’re doing everything right… so why doesn’t it feel easier?” This one’s for you! PS…. Want to nail this?! Join our next round of our 4 week ‘Financial Glow-up’ program: https://link.yourgrowthcoaches.com.au/fgu26-sm?

    18 min
  3. JAN 20

    The Truth About Going Solo

    Solo operator life gets talked about a lot in our industry, but rarely do people talk about the REAL stuff. In this episode, Jay and Linda get into the nitty-gritty of what’s actually happening for sole operators across hair, beauty, skin, and aesthetics. They explore why so many people are walking away from traditional shopfront salons to go out on their own as chair renters or independent operators. We are starting to see a quiet wave of people moving back into salon environments after realising it wasn’t as simple, flexible, or profitable as they expected! EEK!! They unpack the common reasons it doesn’t work for some: lack of structure, inconsistent income, isolation, undercharging, no clear strategy, and the mental load of doing everything yourself. Going deep into what separates the sole operators who genuinely thrive from those who burn out or retreat, they highlight the systems, mindset, boundaries, and business fundamentals that actually make solo work sustainable. This is a grounded, honest conversation about autonomy, freedom, pressure, responsibility, and reality. Not anti-salon. Not anti-solo. Just the truth about what it takes to make either path work long-term. If you’ve ever thought about going out on your own, are currently a sole operator, or have found yourself questioning whether this model is really for you, this episode will give you clarity, context, and probably a few uncomfortable but necessary lightbulb moments. The Thriving Onesie Program wait-list is now open! https://link.yourgrowthcoaches.com.au/thriving-onesie-eoi-home?

    47 min

About

Welcome! Get ready to tune into the "Your Growth Coaches" podcast with Jay and Marie. We're your ultimate business coaches for the hair and beauty industry, here to inspire, motivate, and deliver real talk. Expect expert insights and practical advice to level up your business. Join us for no-nonsense conversations, actionable tips, and straight-to-the-point strategies. Forget the fluff—let's dive into what really works.

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