Episode Information Show Notes Mike Green didn’t start out planning a career in technology. As a passionate art student in small-town New York, he faced a tough decision: pursue a field he loved with uncertain job security, or pivot to the growing computer industry. He chose computers, and 25+ years later, he’s never looked back. Today, Mike manages the Digital Services Division for Clark County, Nevada IT, leading four distinct teams that deliver enterprise platforms and applications. His journey from a 16-week network technician program to IT leadership wasn’t smooth. It was filled with layoffs, career pivots, and hard lessons about professional communication. EPISODE HIGHLIGHTS: Mike shares the moment he realized art might not provide long-term security and decided to explore “a job in computers” (they didn’t call it IT yet). He got his start through a 16-week certification program that included a two-week unpaid internship and recruiting support. His first placement was at a telecom company that eventually became part of Verizon. One of the most memorable parts of Mike’s story is how he learned professional communication the hard way. His first few consulting deliverables at a shipping and transportation company were torn apart by his manager. He was using colloquial phrases, plain language, and missing the professional tone clients expected. The feedback stung, but it transformed how he wrote and communicated with leadership. Mike discusses the value of personality assessments, particularly DISC, which helped him understand not just his own working style but how to adapt to people with different personality traits. This skill became crucial when working with elected officials and diverse teams at Clark County. His commitment to giving back shines through his work with Tech Impact, a Las Vegas organization where he mentors students entering technology. His perspective: “If what I had then got me to where I am now, if I help them with this program now, they will be so much farther ahead of me by the time they’re my age.” KEY TAKEAWAYS: Career transitions require honest assessment of long-term security vs. passion Changing jobs every 3 years built diverse technical experience across systems administration, networking, and leadership Professional communication skills separate good technicians from great leaders Personality assessments (like DISC) provide valuable insight for working with diverse teams Keep your resume updated and practice interviewing regularly, even when you’re not looking for a job Community involvement and mentorship create lasting impact beyond your own career Thinking two steps ahead helps you spot opportunities before they pass Adaptability doesn’t mean losing your authentic self — it means understanding how to work effectively with different people Service to others provides meaning and helps you work through your own challenges ABOUT MIKE GREEN: Mike Green is the IT Manager for Clark County, Nevada, where he oversees the Digital Services Division with four teams focused on enterprise platforms and applications. Since starting in IT in 1998, Mike has built expertise across networking, systems administration, and IT leadership. His career has included roles in telecommunications, education, shipping and transportation, and public sector technology. Mike is actively involved in the Society of Information Managers (SIM) and serves as a mentor for Tech Impact, helping shape the next generation of technology professionals in Las Vegas. CONNECT WITH CAREER DOWNLOADS: New episodes release every Tuesday. Subscribe on your favorite podcast platform to learn from technology professionals sharing their career journeys. The good, the bad, and the lessons learned along the way. TranscriptionManuel Martinez: Welcome, everyone. My name is Manuel Martinez and this is another episode of Career Downloads. Each episode I basically hit the refresh button,