Podcasts By Donna Jodhan

Donna J. Jodhan

Podcasts By Donna Jodhan feature a variety of audio podcasts that focus on the future of children, particularly those with disabilities. As a blind advocate and entrepreneur, Donna shares her insights, life experiences, and advocacy efforts, aiming to inspire and inform her listeners. Her podcasts cover issues such as accessibility, inclusivity, and breaking down barriers in technology and everyday life, encouraging collective efforts to create a better and more equitable future for all children.

  1. 5d ago

    Remarkable World Commentary Episode #120: Interview with Hayley, Founder, Tactile Map Accessibility Project

    🎙️ Remarkable World Commentary Episode #120: Interview with Hayley, Founder, Tactile Map Accessibility Project https://donnajodhan.com/rwc-10-29-2026/ In this inspiring episode of Remarkable World Commentary, Donna J. Jodhan welcomes Hayley, a 15-year-old blind advocate from the UK who runs a podcast, an accessibility campaign and a youth magazine, and whom Donna calls probably her youngest guest yet. Hayley explains that she was born sighted, that with her condition, Stargardt's, her sight can never become zero, and that she wants sighted people to understand that blindness has a range: "Blindness is not always darkness. It is sometimes nothing." She describes her podcast, Beyond Vision, which she started so people can learn about blind lives without having to ask, and guests such as Lord David Blunkett and Daniel Kish, whose words that independence is also a form of freedom she now carries into her own presentations. Hayley then tells the story behind her Tactile Map Accessibility Project: at a residential camp, when she was about 10, she pulled a rope in a disabled toilet out of curiosity and set off the emergency alarm. Her maps show where everything in a toilet is, the emergency cord included, with braille labels and a QR code that plays an audio guide, and she gives the design and toolkit away for free. She says her petition has reached around 1,044 signatures, that her school was the first to have the maps made, and that she plans to approach Surrey County Council. Donna closes by inviting Hayley to join the team behind her Believing is Achieving camps for young people. TRANSCRIPT Podcast Commentator: [upbeat music] Greetings. Donna J. Jodhan, LLB, ACSP, and MBA invites you to listen to her bi-weekly podcast, Remarkable World Commentary. Here, Donna shares some of her innermost thoughts, insights, perspectives, and more with her listeners. Donna focuses on topics that directly affect the future of kids, especially kids with disabilities. Donna is a blind advocate, author, sight loss coach, dinner mystery producer, writer, entrepreneur, law graduate, and podcast commentator. She has decades of lived experiences, knowledge, skills, and expertise in access technology and information. As someone who has been internationally recognized for her work and roles, she just wants to make things better than possible. Donna J. Jodhan, LLB, ACSP, MBA: Hello, everyone, and welcome to another episode of the Remarkable World Commentary. I'm Donna J. Jodhan, a lifelong disability advocate, and one who sees the world mainly through sound, touch, and stubborn optimism. I am a law graduate, an accessibility consultant, author, lifelong barrier buster, who also happens to be blind. You may know me from a few headline moments, as in November of 2010, I won the landmark Charter case that forced the Canadian government to make its websites accessible to every Canadian, not just to sighted ones. And in July of 2019, I co-led the Accessible Canada Act with more than two dozen disability groups to turn equal access into federal law. And most recently, on June the 3rd, 2022, I was greatly humbled by Her Late Majesty's Platinum Jubilee Award for tireless commitment to removing barriers. When I'm not in a courtroom or in a committee room or in a pottery studio, you'll find me coaching kids with vision loss, producing audio mysteries, or helping tech companies to make their gadgets talk back in plain language. Donna J. Jodhan, LLB, ACSP, MBA: Everything I do circles one goal, and that is to turn accessibility from an afterthought into everyday practice. I invite you to think of this show as our shared workbench, where policy meets lived experience, and lived experience sparks fresh ideas. Before we jump into today's conversation, let me shine a quick spotlight on today's guest, a change maker whose work is as every bit as remarkable as the world that we are trying to build. I am pleased and privileged and extremely excited to welcome to our show today probably the youngest guest that I have had thus far. Hayley Zia, welcome to my show. Hayley: Donna, it's such an honor to be invited by you. Thank you for having me. Donna J. Jodhan, LLB, ACSP, MBA: Thank you for being here. And you know what? When we had our interview last Tuesday, I said to myself, "This is our future, and if we could get 10 other people like you with your enthusiasm, your excitement, and your commitment, our future is in great hands." Hayley: You're very kind. Donna J. Jodhan, LLB, ACSP, MBA: [laughs] All right. Hayley, welcome to the Remarkable World Commentary. At just 15 years old, you are already running a podcast, an accessibility campaign, and a youth magazine. And for listeners meeting you for the first time, who is Hayley, and how would you describe the work that you do? Hayley: Well, I am 15 years old, and I am legally blind. I am an avid accessibility advocate for the visually impaired people, and I want to campaign for greater accessibility and independence and just confidence, as well as raising more awareness for the blind community and the visually impaired community. I am also an avid reader of Jane Austen. Absolutely love her books. And I am somewhat of a untalented musician, shall we say. Where I play the piano somewhat and the violin, and I love singing, although I'm not quite sure how much my neighbors like to hear me sing. Hayley: How to describe myself and my work, it would be, I started my work due to mainly curiosity, and some would say I'm a bit too ambitious and just stubborn. I'm very stubborn, and when people say that it is quite the ambition to start a magazine, I think about it and I think, "Well, why don't we try?" The internet is amazing now. You can reach people from all around the world. As I'm talking to you from the UK now, and you're in Canada. And so you can always make, for example, a magazine international. Donna J. Jodhan, LLB, ACSP, MBA: What do your parents say to you about all of this? Hayley: I think initially, my parents and I never expected, or at least I don't think they expected, I definitely didn't expect myself to start a magazine, run a podcast, start Accessibly campaigns. I have always been really outspoken. Too talkative sometimes. Gets me in a bit of trouble. Gets me in a bit of trouble, seriously. My parents, they're very supportive. They're very supportive. Hayley: They are the people telling me to go out there, dream bigger, and they feel that my campaign so far, this journey towards advocacy, meeting other blind people who are so successful, so inspirational, and it teaches me a lot. For this journey I've only started for a few months, but I've definitely gone across a few challenges, uncertainties. So I think they think it's a really good lesson for me to learn outside. It's out of school. It's not academic. And I can learn what I'm doing in the real world. Because I feel like school's very important, but it's very different to what I'm learning right now, aside from school. And I would say some teachers don't know if I'm focusing more on my academic studies or my projects. Donna J. Jodhan, LLB, ACSP, MBA: Oh, dear. Okay. Nothing wrong with that. No. Hayley: I mean, it's a little bit concerning. [laughs] Donna J. Jodhan, LLB, ACSP, MBA: Now, in your feature for Narratives Unseen, you wrote a line that has stayed with me, and it is, "Blindness is not always darkness. It is sometimes nothing." Unquote. What did you want sighted readers to understand when you wrote it, and which misconceptions about blindness do you most want to correct? Hayley: Well, firstly, this quote, "Blindness is not always darkness. It is sometimes nothing," resonates with me a lot because I am not completely blind. I did not know about this until I met fellow blind people in my high school that I go to currently. I learned this about five years ago. Because I was born sighted, fully sighted until six. And then I only started using a cane when I was 11. And I fully started using Braille when I was about 10, in the last year of primary school. So I didn't know a lot of things about blindness, and I thought it was darkness as well. Hayley: And until one time we had an inclusivity assembly on disability week. And I decided to represent the disability society, if you call it, in my school. And I read something out in assembly, and one of the things my fellow classmates wrote about was blindness sometimes is nothing instead of darkness. It's, for example, you can't see out of your fingertips. Which is not always understandable, I think. So this is really important to me because I think a lot of the times people think darkness is blindness, blindness is darkness. Whereas sometimes blindness is just nothing. You can't see out of your nose. [laughs] Hayley: What I want sighted readers to understand the most, misconceptions about blindness is—one of the things is that a lot of the time people ask me, "Oh, how did you see that chair?" Because I can see a little bit, as I mentioned. I use a white cane all the time, constantly. Except when I'm at home, [laughs] obviously. And in class I sometimes walk around chairs, or there's a bag on the floor and I manage to lift my foot off the ground. I sometimes see it, sometimes I don't, but sometimes I do. And my classmates are all very shocked. They're like, "How did you see it?" Hayley: I'm saying there are large printers in my school, don't get me wrong. But they think people with a white cane just can't see at all. People with a white cane have lower vision, but sometimes they can still see. Sometimes they can see a chair. Sometimes they can see a foot, so never stick your foot out and trip them over. [laughs] Not that I have experienced that, but it's not always a good idea 'cause they might be able to see a foot and stamp on it. And that would be what I would be tempted to do. [laughs] Hayley: But yeah, I think that's the biggest misconception, that blindness has a r

    Remarkable World Commentary Episode #120: Interview with Hayley, Founder, Tactile Map Accessibility Project
  2. 6d ago

    Curb to Cabin Canada Episode #2: Interview with Devin Glim, Staff Lawyer, and Patrick Robitaille, Clinic Placement, ARCH Disability Law Centre

    🎙️ Curb to Cabin Canada Episode #2: Interview with Devin Glim, Staff Lawyer, and Patrick Robitaille, Clinic Placement, ARCH Disability Law Centre https://donnajodhan.com/curb-to-cabin-canada-10-28-2026/ In this practical episode of Curb to Cabin Canada, Donna J. Jodhan talks with Devin Glim, a staff lawyer at ARCH Disability Law Centre, and his law student, Patrick Robitaille, about what the law actually gives a passenger with a disability. Devin explains how his organizing with the Disability Justice Network of Ontario led him to Osgoode Hall Law School and ARCH, and why he believes effective change needs both lawyers and organizers, while Patrick describes what a Disability Law Intensive student does on a transportation file. When Donna asks about blind travellers who are met with a wheelchair instead of a sighted guide, Devin calls the Canada Transportation Act and its accessibility regulations a bare minimum of protection, and Patrick says the Canadian Transportation Agency follows the principle of self-determination, so providers must accept a passenger's own assessment of their needs. Patrick adds that airlines and airports cannot escape responsibility by using contractors. Comparing the two main doors for a complaint, Patrick explains why the Canadian Transportation Agency, which has no one-year filing limit, is the proper channel for a travel-related complaint, and Devin says it is really the only option. The guests say human rights law still applies on the smaller regional carriers the regulations do not reach, explain undue hardship and what Air Canada v. Rose means for passengers, and discuss WestJet's 300-pound limit on power wheelchairs and why passengers should give airlines as much notice as possible. Donna challenges the phrase "duty to accommodate," and the conversation closes with how ARCH could raise its profile and with Patrick's experience in Osgoode's clinical programme at ARCH. TRANSCRIPT Podcast Commentator: [upbeat music] Greetings from Toronto, and welcome to Curb to Cabin Canada. What really happens to blind and low-vision passengers when they fly? Your host, Donna J. Jodhan, is a lifelong blind advocate and law graduate whose landmark Charter case in 2010 compelled the Government of Canada to make its websites accessible to all Canadians, not just those with sight. Each episode follows one part of the air travel journey from curb to cabin, and asks the airlines, airports, and agencies a single question: Is this working? Donna serves on accessibility advisory committees in the aviation sector. None of them pays for this programme, and none sees a question before it is asked. Curb to Cabin Canada is presented to you by Donna J. Jodhan, with support from sponsors to be announced. None of our sponsors have any say in what this programme reports. Now, let's dive in with your host, Donna J. Jodhan. Donna J. Jodhan, LLB, ACSP, MBA: Hello, everybody, and welcome to another episode of Curb to Cabin Canada, the podcast where we talk about what really happens when disabled Canadians travel and what it takes to make every step of that journey work. I'm Donna J. Jodhan. I'm blind, I fly, and I know how much can go wrong between the curb and the cabin. Today, I'm here with Devin Glim, a staff lawyer at ARCH Disability Law Centre, and his law student, Patrick Robitaille. In the spirit of full disclosure, ARCH has acted for me personally in the past. Devin and Patrick, welcome to the show. Devin Glim: Yeah, hi there. Patrick Robitaille: Yeah, thank you. Donna J. Jodhan, LLB, ACSP, MBA: Okay. So Devin, before you went to law school, you were an organizer with the Disability Justice Network of Ontario's Youth Action Council in Hamilton, helping to push for city-funded sidewalk snow clearing and for reform of Ontario's Assistive Devices Program. That's a lot. What carried you from City Hall to delegations to Osgoode Hall Law School and the Disability Law Intensive at ARCH, and what can a lawyer do for disabled people that an organizer cannot do, and the reverse? Tell us. Devin Glim: Thanks, Donna. Yeah, so, at that time, I was in university, and I really just wanted to make a difference in my community. And it was also something that affected me personally as a wheelchair user. And so that kinda started it all. And I found that I liked advocating. I liked helping people. And so that is one of the main reasons that I pursued law at Osgoode Hall. And yeah, coming to ARCH, it just felt like a natural fit for my interests. In terms of what a lawyer can do versus an organizer, I think in order to make effective change, you need both lawyers and organizers. The laws that exist today are often strict, and lawyers have to operate within them. And so there are certain things that a lawyer cannot help with, or cannot pressure politicians to change the laws and things like that, whereas an organizer who may not have the same restrictions on them can lead the community into creating that pressure to affect change. Lawyers can do that as well, but it is often more effective when it's an organizer that is within said community that is seeking that change. Donna J. Jodhan, LLB, ACSP, MBA: So you've done a bit of everything, haven't you? Devin Glim: [laughs] Yeah. Not yet. There's still a little over— Donna J. Jodhan, LLB, ACSP, MBA: There's still— Devin Glim: I think— Donna J. Jodhan, LLB, ACSP, MBA: Still a long way to go, right? [laughs] Devin Glim: Yeah, definitely. Donna J. Jodhan, LLB, ACSP, MBA: How long have you been with ARCH? Devin Glim: I started with ARCH four years ago. I think three or four years. And as a lawyer, this is my second year. Donna J. Jodhan, LLB, ACSP, MBA: Oh, okay. And I think you were Gabriel's student when I had the case against the CBSA. Devin Glim: Yeah, definitely. Donna J. Jodhan, LLB, ACSP, MBA: Yeah. That's right. Devin Glim: I was either an intensive student or, like, our second year. But yes. Donna J. Jodhan, LLB, ACSP, MBA: Yeah, I remember that. [laughs] So Patrick, you are joining us as a law student working with Devin at ARCH. What drew you to disability rights law? What does a student actually do on a transportation file? And what has surprised you most about how the law treats travellers with disabilities? Patrick Robitaille: Well, Donna, thank you so much. It really is a pleasure to be here. And I have to say, it really is a pleasure to work under Devin. It's an amazing experience here. And I'm really, really grateful for it. So to talk about the three sort of questions you asked me there, like what drew me to disability law, I think in my first year of law school, I took an elder law course, and it had a really big impact on me. It helped me to appreciate that the law operates in ways that can pose challenges for certain people. And when I found out about the Disability Law Intensive programme, I was drawn to it. I wanted to learn how you can address these kinds of challenges head-on from a legal lens. And I guess essentially I wanted to learn how to use my education to make a difference. When you think about in the setting here what a student does on a transportation file, students at ARCH wind up doing a real wide variety of tasks on a file. And a transportation file is no different. So I think what's invaluable about the experience here at ARCH is that students are really in the trenches throughout the life cycle of a file. So you're working directly with clients under the guidance of these experienced lawyers. You get to conduct a real wide range of research to understand all the potential legal issues and their implications. You get to present solutions, even non-legal solutions perhaps, that can best help the client resolve an issue. And ARCH is a really interesting place because the practice here with one-on-one clients ultimately supports— this work ultimately supports the broader disability community across Ontario and beyond. So it's really, really interesting work. And what surprises me most about how the law treats travellers with disabilities, I would say, and this could be true of many of the areas of law I'm exposed to here, is it's the complexity of everything. It's just how different laws have different jurisdictions. In the context of travelling, it could be something applies domestically, but as soon as that aircraft carrier gets outside of domestic borders, there's different standards that apply. And the gaps in these protections between jurisdictions and how disability law as a practice works to sort of fill these gaps for clients and how regulations and laws in this area of law act to sort of provide a bare minimum standard. And the difference sort of between providers being required to provide certain accessibilities versus accommodations that they have to make. So it really is complex and it's really context-specific and I think that's what I enjoy a lot about it, and I think it's definitely what surprises me most about it. Donna J. Jodhan, LLB, ACSP, MBA: And I guess there's also the added complexity between provincial and federal laws, you'd say? Patrick Robitaille: Absolutely. Absolutely. Donna J. Jodhan, LLB, ACSP, MBA: A lot to deal with. [laughs] Now, as a blind traveller myself, I hear the same story again and again. The passenger asks for help getting through the airport and is met with a wheelchair instead of a sighted guide. Under Canadian law, is a blind passenger entitled to the kind of assistance that they actually need rather than the kind that is easiest to provide? And what can they do when they decline the wheelchair and the help simply disappears? Devin Glim: That is a great question, Donna. I want to start off by saying it's always advisable to let the airport and the airline know well in advance of an alter of your accommodation needs. So with that in mind, within Canada, we essentially, in accordance to Air Canada, we have the Canada Transportation Act. And within that act is the

    Curb to Cabin Canada Episode #2: Interview with Devin Glim, Staff Lawyer, and Patrick Robitaille, Clinic Placement, ARCH Disability Law Centre
  3. Oct 27

    Remarkable World Commentary Episode #119: Interview with Diane Bergeron, Head, Global Strategies & Senior Vice President Public Affairs, CNIB

    🎙️ Remarkable World Commentary Episode #119: Interview with Diane Bergeron, Head, Global Strategies & Senior Vice President Public Affairs, CNIB https://donnajodhan.com/rwc-10-27-2026/ In this motivating episode of Remarkable World Commentary, Donna J. Jodhan, LLB, ACSP, MBA welcomes back Diane Bergeron, Head of Global Strategies and Senior Vice President of Public Affairs at CNIB, and congratulates Diane on the honorary Doctor of the University degree that MacEwan University awarded her this past June. Diane says that in her convocation address she told the graduates she has learned more from her failures than from any success, and that failure builds the resilience people with disabilities need. Diane traces her focus on abilities rather than assumptions to a Montreal stable where, at 16 or 17, she was told she could not volunteer because she was blind, and where she ended up teaching classes before the end of the summer. She also describes going back to school as a single mother, through two diplomas, a bachelor's degree and a master's, and how CNIB brought its international, government relations and advocacy work together into one global strategies and public affairs area. Diane recounts the challenges she took on after a personality test at Royal Roads University said she does not trust people with her fears and vulnerabilities: a tandem jump from about 12,500 feet, a race car drive, an Easter Seals Drop Zone rappel down a 29-story building, a first triathlon at 47, and two tries at the Mont Tremblant Ironman, where heat stroke stopped her at 50 and she crossed the finish line at 52. Diane talks about her guide dogs Lucy and Carla, the sudden loss of Carla to a brain tumor, and her new black Lab, Natie, and walks Donna through traveling with a guide dog, from dog relief areas and quarantine paperwork to the extra space that Canadian rules require only on domestic flights. Donna closes by inviting Diane onto Donna's new podcast, Curb to Cabin Canada, and Diane suggests the end of February. TRANSCRIPT Podcast Commentator: [upbeat music] Greetings. Donna J. Jodhan, LLB, ACSP, and MBA invites you to listen to her bi-weekly podcast, Remarkable World Commentary. Here, Donna shares some of her innermost thoughts, insights, perspectives, and more with her listeners. Donna focuses on topics that directly affect the future of kids, especially kids with disabilities. Donna is a blind advocate, author, sight loss coach, dinner mystery producer, writer, entrepreneur, law graduate, and podcast commentator. She has decades of lived experiences, knowledge, skills, and expertise in access technology and information. As someone who has been internationally recognized for her work and roles, she just wants to make things better than possible. Donna J. Jodhan, LLB, ACSP, MBA: Hello, everyone, and welcome to another episode of the Remarkable World Commentary. I'm Donna J. Jodhan, a lifelong disability advocate, and one who sees the world mainly through sound, touch, and stubborn optimism. I am a law graduate, an accessibility consultant, author, lifelong barrier buster, who also happens to be blind. You may know me from a few headline moments, as in November of 2010, I won the landmark Charter case that forced the Canadian government to make its websites accessible to every Canadian, not just to sighted ones. And in July of 2019, I co-led the Accessible Canada Act with more than two dozen disability groups to turn equal access into federal law. And most recently, on June the 3rd, 2022, I was greatly humbled by Her Late Majesty's Platinum Jubilee Award for tireless commitment to removing barriers. When I'm not in a courtroom or in a committee room or in a pottery studio, you'll find me coaching kids with vision loss, producing audio mysteries, or helping tech companies to make their gadgets talk back in plain language. Donna J. Jodhan, LLB, ACSP, MBA: Everything I do circles one goal, and that is to turn accessibility from an afterthought into everyday practice. I invite you to think of this show as our shared workbench, where policy meets lived experience, and lived experience sparks fresh ideas. Before we jump into today's conversation, let me shine a quick spotlight on today's guest, a change maker whose work is as every bit as remarkable as the world that we are trying to change and build. I am extremely pleased and privileged to welcome Diane Bergeron to our Remarkable World Commentary podcast. Welcome, Di, or should I say Dr. Di? Diane Bergeron: [laughs] Thank you, Donna. I'm so happy to be here. Donna J. Jodhan, LLB, ACSP, MBA: [laughs] I want to congratulate you. I didn't know about this until Aaron told me, and before anything else, congratulations, or should I say now, Dr. Di, or Dr. Bergeron. This past June, MacEwan University awarded you an honorary Doctor of the University degree, and you are a three-dash-time MacEwan graduate yourself. Diane Bergeron: Yes. Donna J. Jodhan, LLB, ACSP, MBA: What did it mean to return to Edmonton and receive that honor? And what message did you most want that graduating class to carry with them? Diane Bergeron: Wow. When they called me, they had actually sent me an email from the president's office asking if they could set up a time to talk to me with the president, and I really honestly thought they were gonna ask me to volunteer on a committee or ask me for money. And so [laughs] when the president got on, and she's like, "I was wondering if you could come out here in June and accept an honorary doctorate," I was just like, "What? Huh? What?" [laughs] Donna J. Jodhan, LLB, ACSP, MBA: Oh, cool. Me? Diane Bergeron: I was very confused. [laughs] And it was such an honor to receive it, not only because it's from my alma mater, but my daughter also got her Bachelor of Social Work there, and my stepson also graduated, so it's a family affair. Diane Bergeron: So it was really nice to be there. In my convocation address, I talked to the fact that, well, there was a couple of things that I pointed out, but I think the key point was around failure and that I have learned more from my failures than I've learned from any success. And then if you're not failing, then you're just not trying hard enough because nobody can do their very best if they're not giving out their best, which means they have to be prepared to fail and then learn from that failure. And that, I would say, is one of the key. And then the other thing that I wanted them to know was that the only one that can stop them now is them. They are the future and they now have control over the world. We need people in the world that are gonna be good, strong leaders, and this now becomes their role coming out of these programs. And so making sure that they understood that they're the only ones that can stop them now, so to go out and just live. Live it to the fullest. So it was amazing. It was amazing ceremony. Really enjoyed it. Donna J. Jodhan, LLB, ACSP, MBA: These are very, very humbling remarks. Nobody likes to talk about failing, but one has to fail in order to learn, and one has to fail in order to get up again and succeed, right? Diane Bergeron: Well, it builds resilience, right? And that's one of the things that I've always said is especially for those of us that have a disability or some kind of—whether you're blind, whether you use a wheelchair, whatever it is—we need to build resiliency because that resiliency is what's gonna get us through the day. So how do you build resiliency if you don't fail? So you need to. Donna J. Jodhan, LLB, ACSP, MBA: I remember the first day I met you was on Parliament Hill, and John Rafferty brought us together because we were attending some sort of function, and then we met Justin Trudeau, the future prime minister. And I'll never forget that day, and that was quite some time ago. And now I'm gonna call you Dr. B. So Dr. B, MacEwan University described your impact as inspiring others to focus on abilities rather than assumptions. Where did that philosophy come from for you? And can you share a moment when someone's assumption about what a blind woman could do was proven wrong? Diane Bergeron: You always ask these great questions. Donna J. Jodhan, LLB, ACSP, MBA: [laughs] I try. [laughs] Diane Bergeron: I'll tell you where it came from. And it's the example that gave me this whole philosophy. I'm gonna say I was 16 years old or 17 years old. And as you know, I'm an animal lover. And I love dogs. I also love horses. And I wanted to be around horses, but I was in Montreal. I lived in the city. But there was a stable that I could get to, and I wanted to go and go horseback riding, so I did. I did that one day, and then I thought, "I'd like to work here." Like, volunteer. I'm ready to muck out the stable. And I'd like to come and actually do this. And somebody said, "Well, you can't do that. You're blind." A blind person can't do that. And I remember thinking, "Well, of course I can do it. I just need to figure it out." Diane Bergeron: And I remember going to the stable and saying to them, "Look, I don't want to get paid. I just wanna volunteer. I just would like to learn about the horses." And the woman was like, "Yeah, okay. Well, let's start you off, see what it is that will work for you." And we just started building it, building it, and before the end of the summer, I ended up teaching some classes. And I was like, when you do a trail ride, you have somebody in the front guiding, then somebody in the back that's the person that is there to make sure that nobody goes astray. And so I'd end up the horse in the back, and it was one of those things that just hit me at that moment was, well, just because somebody said I can't doesn't mean I can't. Diane Bergeron: I just have to think what do I wanna do, and then I have to figure out a way to make it happen and not let these assumptions define who I am and what I wanna do. And that was literally when it happen

    Remarkable World Commentary Episode #119: Interview with Diane Bergeron, Head, Global Strategies & Senior Vice President Public Affairs, CNIB
  4. Oct 22

    Remarkable World Commentary Episode #118: Interview with Michael Feir, Author, Personal Power

    🎙️ Remarkable World Commentary Episode #118: Interview with Michael Feir, Author, Personal Power https://donnajodhan.com/rwc-10-22-2026/ In this inspiring episode of Remarkable World Commentary, Donna J. Jodhan welcomes Michael Feir, the totally blind writer who founded Audyssey, the free email magazine about games blind people can play, in 1996. Michael explains that discovering the interactive fiction magazine XYZZYnews and a summer with no job led him to start Audyssey, which grew through volunteers, mailing lists and even a flame war into a community that reached at least 14 countries over eight years, until he burned out. He describes his belief that people learn best through play, recalling how a disc of games, including a 100-room maze called The Great Escape, taught him typing and how to go back and hear what his access technology had said, while finite math left him resenting the subject. Donna and Michael then turn to Personal Power, his free guide for blind iPhone users, which he wrote after meeting too many people who did not know that VoiceOver, not Siri, is what makes an iPhone accessible. He talks about AI that can confirm his hearing aids are charging but can also hallucinate, urging listeners to double-check anything that matters, and he points to the VoiceOver tutorial now built into the iPhone's settings. He recalls meeting Kelly at a W. Ross Macdonald School reunion, which led to eight years of weekly segments on Kelly and Company, explains that the book stays free because of the rules of ODSP and in honor of his late friend John Morgan, and says the fourth edition will cover Apple Intelligence, safety, writing on an iPhone and new games. TRANSCRIPT Podcast Commentator: [upbeat digital music] Greetings. Donna J. Jodhan, LLB, ACSP, and MBA invites you to listen to her bi-weekly podcast, Remarkable World Commentary. Here, Donna shares some of her innermost thoughts, insights, perspectives, and more with her listeners. Donna focuses on topics that directly affect the future of kids, especially kids with disabilities. Donna is a blind advocate, author, sight loss coach, dinner mystery producer, writer, entrepreneur, law graduate, and podcast commentator. She has decades of lived experiences, knowledge, skills, and expertise in access technology and information. As someone who has been internationally recognized for her work and roles, she just wants to make things better than possible. Donna J. Jodhan, LLB, ACSP, MBA: Hello, everyone, and welcome to another episode of the Remarkable World Commentary. I'm Donna J. Jodhan, a lifelong disability advocate, and one who sees the world mainly through sound, touch, and stubborn optimism. I am a law graduate, an accessibility consultant, author, lifelong barrier buster, who also happens to be blind. You may know me from a few headline moments, as in November of 2010, I won the landmark charter case that forced the Canadian government to make its websites accessible to every Canadian, not just to sighted ones. And in July of 2019, I co-led the Accessible Canada Act with more than two dozen disability groups to turn equal access into federal law. And most recently, on June the 3rd, 2022, I was greatly humbled by Her Late Majesty's Platinum Jubilee Award for tireless commitment to removing barriers. When I'm not in a courtroom or in a committee room or in a pottery studio, you'll find me coaching kids with vision loss, producing audio mysteries, or helping tech companies to make their gadgets talk back in plain language. Donna J. Jodhan, LLB, ACSP, MBA: Everything I do circles one goal, and that is to turn accessibility from an afterthought into everyday practice. I invite you to think of this show as our shared workbench, where policy meets lived experience, and lived experience sparks fresh ideas. Before we jump into today's conversation, let me shine a quick spotlight on today's guest, a change-maker whose work is as every bit as remarkable as the world that we are trying to build. I am pleased and privileged to welcome Mike Feir. I hope I am pronouncing your name correctly. Michael Feir: It's actually Feir. Donna J. Jodhan, LLB, ACSP, MBA: Feir. Michael Feir: [laughs] Yeah. Donna J. Jodhan, LLB, ACSP, MBA: Okay. I'm pleased to welcome you to the Remarkable World Commentary podcast. Welcome, Mike. Michael Feir: It's a pleasure to be here. Donna J. Jodhan, LLB, ACSP, MBA: Thank you. All right, so let's jump right in. And in 1996, you founded Audyssey, a free email magazine that was devoted to games that blind people could play, and you edited its first 40 issues through 2004. What sparked the idea, and what did it take to build and sustain a volunteer publication with readers in at least 14 countries? Tell us. Michael Feir: Well, it all started because in 1996, a couple of things happened to coincide. One of them was I had come across a magazine called XYZZYnews. And that's X-Y-Z-Z-Y N-E-W-S. And it was all about interactive fiction, text adventures, which I had been playing since I was a kid. And I was just blown away by this magazine that started, that really took the art form seriously and was looking back at older games that I was familiar with, and then telling me about new ones that I hadn't even known were around. So it was a huge kind of moment, finding that magazine earlier in the year, earlier '96. Michael Feir: And then in July, when I went home from university, there was nothing to do in terms of finding a summer job. A lot of other students, a lot of my friends were working, and there was just nothing. And I thought, "Okay, I could sit here and grouch about that, or I could start something." So I decided to call it Audyssey, A-U-D-Y-S-S-E-Y, as kind of a nod to games being journeys of the mind, and also audio. And thankfully, my deafblind readers forgave me for that [laughs] unintentional slight against them. 'Cause of course their games don't have to be necessarily auditory to be playable by blind people. Michael Feir: So that was how it all started. That summer, I did the first issue and published it on CompuServe. And from that closed environment, I just also decided to send it out on something called Sky Club, which is a CNIB list, and that was the first time I kind of started a bit of a flame war because some people really objected to this massive magazine kind of suddenly appearing. And I guess it did cost information for some people. It was very tight, the information they got. So there was a back and forth flame war about this. But luckily enough people liked it and it spread. People stepped up and said, "Hey, I could make an email list that people could sign up if they wanna get it." And one of the big things was learning, like, if you don't know what you're doing, accept the help, right? And ask. Michael Feir: And so I did. Travis Siegel and a bunch of other people were responsible for starting mailing lists, distributing the magazine on that list, telling me how to do that. And then it just kept growing. More and more people joined the list, and it became, I wanna discuss things between issues, so okay, we'll open it up to that. And then it became, well, this is getting a bit fractious. Maybe moderation should happen. I found myself now trying to come up with a charter or constitution for the community of this free magazine. And I had staff join me. I had a volunteer staff. One time it was about four people. Donna J. Jodhan, LLB, ACSP, MBA: Whoa. Michael Feir: And they all just decided to regularly contribute articles, which was the biggest thing. Getting people to contribute to something if they're not getting paid is tougher. So I just kept it going, and it kept kind of growing. The community kept getting bigger. I kept getting these emails from all over. I got an email from a librarian in Russia that was using it to teach language, to teach English to Russians. And a US senator, Bob Mahoney, apparently one of the blind, I'm not sure if he was the only blind senator, but it's not a high number, and he contacted me about the magazine and was happy to see it. So there were all kinds of situations like that, that suddenly I found that people were reaching back and really cared about what I did. And that kind of kept me caring about [laughs] what I did, so that's why it lasted eight years. [laughs] Donna J. Jodhan, LLB, ACSP, MBA: But 14 countries, my God. Whoa. Michael Feir: Yeah. I didn't expect that, 'cause I had no idea. Like, there was no way to keep... I wasn't asking any money for it. There was the list of email addresses, but I mean, that was huge. No one looked at that really, I didn't think. But obviously someone did, and they said, "Hey, you know, we're in at least 14 countries given the addresses here." I'm like, wow. [laughs] I just never thought it would go that far. And so it was just very rewarding. I learned so much about leadership, about responsibility for one's words. All kinds of things like that. So it taught me a lot. Donna J. Jodhan, LLB, ACSP, MBA: I like your quotation, if you don't know something, ask. Michael Feir: Yes. Donna J. Jodhan, LLB, ACSP, MBA: Don't assume that I know it. I don't know it, so I've got to ask. [laughs] Michael Feir: Yep, absolutely. Don't be afraid to ask, and don't be afraid to accept help. If you're doing something for free, don't burn yourself out trying to be the master of absolutely everything. If someone's willing to step up and help, let them, right? [laughs] I mean, that's the other side of it too, is don't let it burn you out. I got burnt out at the end of Audyssey, so that taught me a bit of a stiff lesson in the end about that as well. [laughs] Donna J. Jodhan, LLB, ACSP, MBA: I agree with you. I mean, accept help freely, but the other thing, you cannot be master of everything. And I just finished learning that through another project that I had started, the John Panarese Memorial Project. Michael Feir: Ah, yes. Donna J. Jodhan, LLB

    Remarkable World Commentary Episode #118: Interview with Michael Feir, Author, Personal Power
  5. Oct 20

    Curb to Cabin Canada Episode #1: Interview with Steve Dawson, Senior Operations Manager, Fnyx Aviation Services

    🎙️ Curb to Cabin Canada Episode #1: Interview with Steve Dawson, Senior Operations Manager, Fnyx Aviation Services https://donnajodhan.com/curb-to-cabin-canada-10-20-2026/ In this inaugural episode of Curb to Cabin Canada, host Donna J. Jodhan speaks with Steve Dawson, senior operations manager at Fnyx Aviation Services, whose team provides passenger assistance at Toronto Pearson. Steve says a niece with spina bifida drew him to the work, and that his company assisted 887 people with restricted mobility in May 2021 and almost 36,000 this past May, with Pearson handling over 4,000 wheelchairs a day. He explains who is responsible when something goes wrong: his surrey and wheelchair replenishment division, contracted by the airport authority, and his PRM division, which handles wheelchair service for 27 airlines, while Air Canada still runs its own wheelchair service and uses his team for its Curbside Assistance Program. Donna, who is blind and flies, shares her own experiences, from agents arriving with wheelchairs she did not want to agents who now ask whether she would like a wheelchair or an escort. Steve describes how airlines flag blind travellers with the BLND code, how his staff are trained to ask "How can I help you best?" instead of assuming, the Transport Canada accessibility training every agent must pass, and what a blind traveller dropped at the wrong door can do to reach help. He closes with the real estate and training challenges still facing Pearson, and says they are a lot closer to the finish line but not at the end of the journey. TRANSCRIPT Podcast Commentator: [upbeat music] Greetings from Toronto, and welcome to Curb to Cabin Canada. What really happens to blind and low-vision passengers when they fly? Your host, Donna J. Jodhan, is a lifelong blind advocate and law graduate whose landmark Charter case in 2010 compelled the Government of Canada to make its websites accessible to all Canadians, not just those with sight. Each episode follows one part of the air travel journey from curb to cabin, and asks the airlines, airports, and agencies a single question: Is this working? Donna serves on accessibility advisory committees in the aviation sector. None of them pays for this programme, and none sees a question before it is asked. Curb to Cabin Canada is presented to you by Donna J. Jodhan, with support from sponsors to be announced. None of our sponsors have any say in what this programme reports. Now, let's dive in with your host, Donna J. Jodhan. Donna J. Jodhan, LLB, ACSP, MBA: Hello, everybody, and welcome to the very first episode of Curb to Cabin Canada, the podcast which would talk about what really happens when disabled Canadians travel, and what it takes to make every step of that journey work. I'm Donna J. Jodhan. I'm blind, I fly, and I know how much can go wrong between the curb and the cabin. Today, I'm here with Steve Dawson, senior operations manager at Fnyx Aviation, I hope I got that right, Services, whose team provides passengers assistance at Toronto Pearson. Steve, welcome to the show. Steve Dawson: Thank you very much for the invitation, Donna. Donna J. Jodhan, LLB, ACSP, MBA: You're welcome. All right, so let's get started. Steve, you spent 19 years at Scotiabank, ran express operations for Aramex, and worked in sales before joining AAS Canada at Toronto Pearson in 2018 to manage assistance— 15:04 PM… for passengers with reduced mobility. What drew you to this work— Cabin temperature, 57 degrees Fahrenheit… and what from those earlier careers turned out to matter most when the person that you are serving is a traveller with a disability? Steve Dawson: Oh, now that's an excellent question, Donna. I have a niece who's been in a wheelchair since birth and she has spina bifida, and she's severely disabled. And I've spent a great deal of time with her, taking her to hockey games, baseball games, travelling with her, and I was amazed at the wide spectrum or wide levels of service available. Some places were absolutely outstanding to make sure that every single need she had was taken care of, and others fell rather short of the mark. And I found it very discouraging to see that we weren't maintaining a consistent level of service here in Canada, taking care of people who need some assistance, some mobility assistance. And the company I was working for at the time, I was working in a different division for them, for TBM Services, as their TTC division, and I saw some of this as working as a contractor for the TTC as well, where again, the people who need a little more mobility assistance weren't getting the consistent help they needed. So when the company approached me and asked me if I'd like to help start up AAS Canada at the airport, I was one of the first eight managers and I jumped at the opportunity. I said, "Sure, I would absolutely love to." And that's what got me interested more than anything. Needless to say, the pay that was offered didn't discourage me either, but in my heart of hearts, it's what I wanted to do, to see if I could make a difference. Donna J. Jodhan, LLB, ACSP, MBA: What I find is that those of us who are close to a person with a disability, whether it's a friend or a family member, we seem to understand much more quickly what is needed. Would you agree with that? Steve Dawson: I agree 100%. It's almost like a different language, and if you have somebody who needs assistance in your life, that's immersion and you're immersed in it, and you understand how the smallest thing can certainly make a big, big difference in the experience. And I'm sure you've experienced that yourself when travelling. Donna J. Jodhan, LLB, ACSP, MBA: Yeah. In May of 2021, Toronto Pearson published a staff story called "Meet Steve," about a manager of services of passengers with reduced mobility at its accessibility partner, AAS Canada, crediting well-trained team that serves travellers with physical and hidden disabilities. Was that you? And in the years since, what has changed most for travellers with disabilities at Pearson, and what has not changed enough? Steve Dawson: Wow, has it been over five years already since I did that? Yes, that was me. [laughs] I can't believe it's been five years already. That was certainly me. And yeah, a lot has changed since then. Certainly the biggest thing that has changed is the volumes of passengers with restricted mobility who need assistance. As an example, in that month, in May 2021, my company assisted 887 people with restricted mobility. The following May, we assisted over 13,000. Donna J. Jodhan, LLB, ACSP, MBA: Oh, wow. Steve Dawson: And then this past May, we assisted almost 36,000 in the month. So the volumes have gone up. Now, keep in mind, there's a COVID effect in there, too, as well, Donna, needless to say. But the amount of growth with the aging demographic in Canada, of course, is a big part of it, but there's more to it than that as well. There's a great deal of international travellers who prefer to use the wheelchair as a device in order to help them with wayfinding or if there's a language problem, to get assistance from the aircraft door to the curb, as you allude to. And in a lot of cases, it's elderly people who certainly need the wheelchair, but there's certainly plenty of cases where that's not the case. And it could be argued that this could be distracting from the people who genuinely have accessibility issues. Donna J. Jodhan, LLB, ACSP, MBA: But I tend to agree with that, but it's amazing how this has grown because I think with the rapidly aging population, along with more people who are gaining confidence in travelling, persons with a disability or a need, this has grown immensely, hasn't it? Steve Dawson: Oh. Pearson Airport handles over 4,000 wheelchairs daily. Pearson Airport, and that's all the carriers combined. 4,000 wheelchairs daily, and it's staggering. Clearly when the airport was designed, it wasn't designed with 4,000 daily passengers with accessibility needs in mind. [laughs] And to the GTAA's credit, they've started their LIFT programme, which is updating a lot of the infrastructure to make it better, but they're playing catch-up right now. But right now, with the number of passengers who need special assistance, as an airport and as a company to some extent, we're still playing catch-up for the number of people who need the help. Donna J. Jodhan, LLB, ACSP, MBA: Wow. Now, Fnyx describes its aviation work as passenger services delivered, and I quote, "with dignity, coordination, and control," unquote. Dignity is a word that blind travellers hear a great deal of. What does dignity look like in practice when your team assists a blind or low-vision traveller, and how would you know if it were missing? Steve Dawson: No, I think I can answer that well by telling you a story, Donna. When we started up our passengers with restricted mobility division and we inherited employees from another contractor who's handling seven different airlines. And a company called TGAS, and very nice people. We inherited all their staff. And the first week I was working, I saw a person getting off the aircraft with a white cane, and the first thing the attendant did was open a wheelchair for them. And I thought, "I have a lot of work to do [laughs] with these people." Donna J. Jodhan, LLB, ACSP, MBA: [laughs] Yeah. Steve Dawson: And then within that, within two week, I saw another one of my agents that I'd inherited petting a service dog sort of thing. I went, "Oh my goodness. Oh my goodness." So obviously we had to revamp the training severely for the whole division. And we've done a pretty good job, and there's always room for improvement, but I remember very well those first three months, the things that we seen were just staggering to me. And when we talk about dignity, what I teach employees who join us, if you have somebody who has a visual disability sort of thing, listen to

    Curb to Cabin Canada Episode #1: Interview with Steve Dawson, Senior Operations Manager, Fnyx Aviation Services
  6. Oct 14

    Remarkable World Commentary Episode #117: Interview with Joel Snyder, President, Audio Description Associates, LLC

    🎙️ Remarkable World Commentary Episode #117: Interview with Joel Snyder, President, Audio Description Associates, LLC https://donnajodhan.com/rwc-10-14-2026/ In this illuminating episode of Remarkable World Commentary, Donna J. Jodhan welcomes Joel Snyder, who takes listeners back to his years as a volunteer reader at the Metropolitan Washington Ear and explains how audio description began. Joel credits Dr. Margaret Pfanstiehl, the blind founder of the Washington Ear, and Chet Avery, a blind man at the Department of Education, with the idea that grew into the first professionally described theater production, Major Barbara at Arena Stage in the summer of 1981, and he credits Gregory Frazier, whose San Francisco master's thesis he says was the first published work on the subject. He traces description from live theater to television with WGBH, then to DVDs, movie theaters and streaming services, and points listeners to the American Council of the Blind's Audio Description Project at https://adp.acb.org. Donna and Joel also talk about how his training as an actor shapes his teaching, with observation as the first of his four fundamentals of audio description, and why he says the best compliment a describer can get is "I forgot you were there." Joel looks back on his 20 years at the National Endowment for the Arts and his work describing Sesame Street at the National Captioning Institute, and he shares the stories of a blind mother following Sesame Street with her children and a young blind girl who asked Fred Rogers to say aloud when he fed his fish. Looking ahead, he predicts description built into productions from the start and delivered through smartphone apps, and he mentions his book, The Visual Made Verbal, which he says is now in print in seven languages. TRANSCRIPT Podcast Commentator: [upbeat digital music] Greetings. Donna J. Jodhan, LLB, ACSP, and MBA invites you to listen to her bi-weekly podcast, Remarkable World Commentary. Here, Donna shares some of her innermost thoughts, insights, perspectives, and more with her listeners. Donna focuses on topics that directly affect the future of kids, especially kids with disabilities. Donna is a blind advocate, author, sight loss coach, dinner mystery producer, writer, entrepreneur, law graduate, and podcast commentator. She has decades of lived experiences, knowledge, skills, and expertise in access, technology, and information. As someone who has been internationally recognized for her work and roles, she just wants to make things better than possible. Donna J. Jodhan, LLB, ACSP, MBA: Hello, and welcome to another episode of the Remarkable World Commentary. I'm Donna J. Jodhan, a lifelong disability advocate and one who sees the world mainly through sound, touch, and stubborn optimism. I am a law graduate, an accessibility consultant, author, lifelong barrier buster who also happens to be blind. Donna J. Jodhan, LLB, ACSP, MBA: You may know me from a few headline moments, as in November of 2010, I won the landmark Charter case that forced the Canadian government to make its websites accessible to every Canadian, not just to sighted ones. And in July of 2019, I co-led the Accessible Canada Act with more than two dozen disability groups to turn equal access into federal law. And most recently, on June the 3rd, 2022, I was tremendously humbled by Her Late Majesty's Platinum Jubilee Award for tireless commitment to removing barriers. Donna J. Jodhan, LLB, ACSP, MBA: When I'm not in a courtroom or in a committee room or in a pottery studio, you'll find me coaching kids with vision loss, producing audio mysteries, or helping tech companies to make their gadgets talk back in plain language. Everything I do circles one goal, and that is to turn accessibility from an afterthought into everyday practice. I invite you to think of this show as our shared workbench, where policy meets lived experience, and lived experience sparks fresh ideas. Donna J. Jodhan, LLB, ACSP, MBA: Now, before we jump into today's conversation, let me shine a quick spotlight on today's guest, a change maker whose work is as every bit as remarkable as the world that we are trying to build. I am pleased and I am tremendously privileged to welcome Joel Snyder to our Remarkable World Commentary podcast for today. Welcome, Joel. Joel Snyder: Thank you, Donna. Thank you so much. It's a pleasure to be with you. Donna J. Jodhan, LLB, ACSP, MBA: All right. So let's get right into things then. Joel, long before anyone called this a profession, you were a volunteer reader at the Metropolitan Washington Ear reading the Sunday Washington Post aloud. Joel Snyder: [laughs] That's right, for about 10 years. Donna J. Jodhan, LLB, ACSP, MBA: Oh, and somewhere in there you started describing the comics the way Mayor La Guardia once did on the radio. I want you to take me back to that studio. What made you start describing the pictures instead of just reading the words? Joel Snyder: [laughs] Well, in the '70s, indeed I was a volunteer for the Metropolitan Washington Ear, a radio reading service. And volunteers took turns reading different newspapers and magazine articles and short stories and that sort of thing for this radio reading service on a frequency that was accessible via a particular receiver that people who are blind primarily used. And it was great fun, a great learning experience for me as a young voice talent and actor and such. Joel Snyder: And it really occurred to all of us as we're reading newspapers, newspapers are chock-full of photographs and graphic advertisements and such, and if we're gonna make the newspaper accessible, we can't just read the text, just like Mayor La Guardia did in the '40s. He was reading the comics to the people of New York City. Couldn't just read the text. You gotta describe the images. Joel Snyder: And all of us as volunteers there were not struggling with it really, but we realized that that's certainly something we needed to do. But there was no kind of best practices or guidelines of standards for doing description. We just did it. People have been describing things since prehistoric times. Joel Snyder: But it was a little bit later, in about 1980, when the woman who founded the Washington Ear, its director, Dr. Margaret Pfanstiehl, a blind woman, she was on a committee at Arena Stage, the professional repertory theater in Washington, DC. A committee to advise them on accessibility, which in 1980, that wasn't done very often. But they had convened the committee partly on the occasion of having installed an assisted listening system. So yeah, also very new. They're ubiquitous now, but this was their installed, to help people who had hearing loss hear what's going on. Joel Snyder: Well, Margaret was on that committee, a blind woman, along with another gentleman from the Department of Education, Chet Avery, a blind man, and both of them thought this system was wonderful, but they also both wondered, "Well, gee, what do you have for us? We're blind. We don't have hearing." Donna J. Jodhan, LLB, ACSP, MBA: [laughs] Yeah, yeah, yeah. Oh, my goodness. Joel Snyder: So they theorized as they learned about the system, it's just a microphone on a stage and that connects to some sort of transmitter, and the sound is received by people wearing headsets in the audience. You can crank up the volume. Joel Snyder: So they wondered if, well, if it's just a microphone on stage, maybe you could have two channels and the second channel could be used by a person with a second microphone. Why couldn't that happen? Maybe somebody off stage, maybe using the pauses in between bits and pieces of dialogue or critical sound elements, just let us know what's going on. What action in particular. But of course, there might be description of facial expressions, the settings, costumes and such as time allows. Joel Snyder: And at the stage, they thought, "Well, gee, we've never heard of that before." And Margaret and Chet both felt like, "Well, yeah, we haven't heard it before either. We just made it up." But could it work possibly? And so Arena Stage agreed and said, "Well, Margaret, you've got a radio station. Maybe you can get some folks together and figure out how we would do this." Joel Snyder: And Margaret grabbed me, I was already an English teacher and professional actor and voice talent, and a couple of others, and we began to hammer this out. What would we even call it? Well, it's an aural experience. Audio, audio description. That's what we'll do. Joel Snyder: And we worked on it for about a year, and in the summer of 1981, the very first professional theater presentation with audio description debuted. Major Barbara, the play by Shaw, at Arena Stage with audio description. And I should add quickly, though, that the idea of doing this as a service accompanying a dramatic production or a film or video occurred to a fellow in San Francisco, to Gregory Frazier, in the mid-1970s. He did a master's thesis on this topic. Joel Snyder: He had a good friend who was blind, and I think he was a little tired of always having to describe movies to his friend. And he thought, "This should just be something available." He wrote a master's thesis called An All Audio Adaptation of the Autobiography of Miss Jane Pittman, a great film with Cicely Tyson. And so that was his master's thesis back in, I think it was '78, '77. Joel Snyder: And in mid-'80s, he went on to develop a service just like we had in Washington, but this is in San Francisco, a service called AudioVision doing description for live performance. And both of the services are still around and doing description at different kinds of performing arts events, especially dance, theater, opera. And then it went on from there. Joel Snyder: 1985, we collaborated with WGBH in Boston to actually start doing this for television. We did a pilot for them, which was very successful. I actually wrote and voiced three of

    Remarkable World Commentary Episode #117: Interview with Joel Snyder, President, Audio Description Associates, LLC
  7. Oct 13

    Remarkable World Commentary Episode #116: Interview with Jerry Nicholson, Co-Founder, Accessible Data

    🎙️ Remarkable World Commentary Episode #116: Interview with Jerry Nicholson, Co-Founder, Accessible Data https://donnajodhan.com/rwc-10-13-2026/ In this inspiring episode of Remarkable World Commentary, Donna J. Jodhan welcomes Jerry Nicholson, co-founder of Accessible Data, from the UK. Jerry traces his path from studying geography at the University of Edinburgh and qualifying as a chartered accountant to moving to Bangladesh with his wife, Fiona, after the two of them read Muhammad Yunus's Banker to the Poor. There they set up Tindercapital to bring early stage venture capital to businesses that could scale, invested in the eco-friendly manufacturer Oasis Coffins, and ran Open Accelerator for rural entrepreneurs. Jerry speaks openly about how hard that first investment was, including a breakdown just before COVID that he says he has fully recovered from. Jerry then explains how the platform he and his business partner, Christophe Geiser, built under the name Preignition became an accessible survey tool after the International Disability Alliance found that many of its members could not fill in its global survey and put out an open call. Jerry describes the barriers people face with online forms, from keyboard navigation to sign language and Easy Read needs, and why forms that shut disabled people out leave them unheard and leave organizations with biased data. Donna presses the point that organizations too often collect lived experience for free, Jerry says a paid panel of disabled respondents could be a future product, and Donna closes by inviting him to write an article for https://barrierfreecanada.org. TRANSCRIPT Podcast Commentator: [upbeat music] Greetings. Donna J. Jodhan, LLB, ACSP, and MBA invites you to listen to her bi-weekly podcast, Remarkable World Commentary. Here, Donna shares some of her innermost thoughts, insights, perspectives, and more with her listeners. Donna focuses on topics that directly affect the future of kids, especially kids with disabilities. Donna is a blind advocate, author, sight loss coach, dinner mystery producer, writer, entrepreneur, law graduate, and podcast commentator. She has decades of lived experiences, knowledge, skills, and expertise in access technology and information. As someone who has been internationally recognized for her work and roles, she just wants to make things better than possible. Donna J. Jodhan, LLB, ACSP, MBA: Hello, everyone, and welcome to another episode of the Remarkable World Commentary. I'm Donna J. Jodhan, a lifelong disability advocate and one who sees the world mainly through sound, touch, and amongst other things, stubborn optimism. I am a law graduate, an accessibility consultant, author, lifelong barrier buster, who also happens to be blind. You may know me from a few headline moments, as in November 2010, I won the landmark Charter case that forced the Canadian government to make its websites accessible to every Canadian, not just to sighted ones. And in July of 2019, I co-led the Accessible Canada Act with more than two dozen disability groups to turn equal access into federal law. And most recently, on June the 3rd, 2022, I was greatly humbled by Her Late Majesty's Platinum Jubilee Award for tireless commitment to removing barriers. When I'm not in a courtroom or in a committee room or in a pottery studio, you'll find me coaching kids with vision loss, producing audio mysteries, or helping tech companies to make their gadgets talk back in plain language. Donna J. Jodhan, LLB, ACSP, MBA: Everything I do circles one goal, and that is to turn accessibility from an afterthought into everyday practice. I invite you to think of this show as our shared workbench, where policy meets lived experience and lived experience sparks fresh ideas. Now, before we jump into today's conversation, let me shine a quick spotlight on today's guest, a change maker whose work is as every bit as remarkable as the world that we are trying to build. I am pleased and privileged to welcome Jerry Nicholson all the way across the pond in the UK. Hello, Jerry, and welcome to my podcast. Jerry Nicholson: Hi, Donna, and it's a pleasure to be speaking with you today. Donna J. Jodhan, LLB, ACSP, MBA: Great. So what's the weather like in the UK at the present time? Jerry Nicholson: Well, the weather in the UK constantly changes, so— Donna J. Jodhan, LLB, ACSP, MBA: [laughs] Jerry Nicholson: It was rainy this morning, but it's now beautiful outside. Donna J. Jodhan, LLB, ACSP, MBA: Good. Jerry Nicholson: Big blue skies with a few fluffy white clouds. Donna J. Jodhan, LLB, ACSP, MBA: Oh, nice. Nice. So Jerry, welcome to the Remarkable World Commentary. I always like to begin at the very beginning. So tell us about your early path from studying geography at the University of Edinburgh to qualifying as a chartered accountant with the Institute of Chartered Accountants of Scotland. Back then, what did you imagine that your life's work would be? Jerry Nicholson: Oh, that's a good question, Donna. Donna J. Jodhan, LLB, ACSP, MBA: [laughs] Jerry Nicholson: [laughs] Yeah, I think I left university with just, I suppose, a desire to do something meaningful with my work. So more than just make money and live comfortably. But to actually do something that had purpose at the center of it. But I've also always been quite interested in business and making things commercial. So I suppose that's what drove me to study accountancy. Not as an end in itself, but just feeling that that would be a useful thing to learn a bit about finance and how businesses worked, to see what would then open up at the end of that. So in many, many respects, my time training as an accountant was a bit like a continuation of my education. So I would say that I really started pursuing my work journey when I was 30. So after qualifying as a chartered accountant and spending times with PwC and Ernst & Young— Donna J. Jodhan, LLB, ACSP, MBA: [instrumental music] Now, at around 2010, you and your wife, Fiona, moved from the United Kingdom to Dhaka, Bangladesh. A move in, I understand, was sparked by... Sorry, it was sparked by reading Muhammad Yunus on microfinance. What drew you there, and what did those users teach you about who gets included and who gets left out when important decisions are made? Jerry Nicholson: Yeah. Donna J. Jodhan, LLB, ACSP, MBA: A loaded question, so I— Jerry Nicholson: Yeah, no, it's a good question. Yeah, so I suppose I first went to Bangladesh with Fiona shortly after we got married, and I had qualified as a chartered accountant. And a bit like I was saying previously, Donna, I'd always gone into accountancy as a means to an end. So we're really just asking those questions, "Well, what are we gonna do with our lives?" And particularly, "How's our work gonna fit into that?" So in 2000 and... I think it was probably 2004, 2005, Fi and I, we spent a year traveling, and we spent a bit of time in a country called Tajikistan in Central Asia. Donna J. Jodhan, LLB, ACSP, MBA: Oh, okay. Jerry Nicholson: And then we did a big trip starting in Cambodia and working— Donna J. Jodhan, LLB, ACSP, MBA: Oh. Jerry Nicholson: Our way over land back to the UK. Donna J. Jodhan, LLB, ACSP, MBA: Ooh. Jerry Nicholson: And we were meeting up with lots of different people who were doing interesting things and using business and finance to create opportunities. And as part of that trip, we passed through Bangladesh. We'd both read Muhammad Yunus's book, Banker to the Poor, and had read about microfinance and this idea of financial institutions lending people with very limited means really quite small amounts of money, so maybe $50 or $100, which would enable them to— Donna J. Jodhan, LLB, ACSP, MBA: Yeah. Jerry Nicholson: Maybe buy a sewing machine or buy a cow, some sort of small income-generating asset, and then that would then provide some additional revenue for the family. And this was an idea that seemed quite interesting to us. So we actually spent about three weeks in Bangladesh and had the pleasure of meeting Professor Muhammad Yunus, who is incredible, a incredibly humble man and a great leader. And that was a wonderful time. But as part of that trip, one of the things we thought was, well, microfinance has a role. It also has its critics, which I agree with some of the criticism of the microfinance model, but I think it definitely has a part to play. But Fi and I then started thinking, well, really microfinance is very widely provided, particularly in a country like Bangladesh, so it doesn't need more microfinance. But what Bangladesh and I think many countries like it do need are venture capital or risk capital— Donna J. Jodhan, LLB, ACSP, MBA: Right. Jerry Nicholson: To help businesses which have the potential to scale. So not sort of microfinance to finance a cottage industry, but, yeah, venture capital to really grow enterprises. So that's really what Fi and I then started thinking about. And ultimately, we went back to Bangladesh about four years later, four or five years later in 2010, and we set up an organization called Tindercapital to try and get— Donna J. Jodhan, LLB, ACSP, MBA: Oh. Jerry Nicholson: That type of venture capital going to those early stage scalable businesses. Donna J. Jodhan, LLB, ACSP, MBA: The name Tindercapital, I'm just curious, how did the name come about? What went into giving this name to your venture? Jerry Nicholson: Yeah, that's a good question. Well, we actually named it... I mean, there's now the very famous dating app Tinder, but we actually named Tindercapital before Tinder came about, or certainly we didn't know about it. So the idea is this, tinder being the small bits of wood or material that you would— Donna J. Jodhan, LLB, ACSP, MBA: Yeah. Jerry Nicholson: Start a fire with, which would then lead to a much bigger fire. So it's the idea of providing that sort of quite strategic early stage c

    Remarkable World Commentary Episode #116: Interview with Jerry Nicholson, Co-Founder, Accessible Data
  8. Oct 2

    Remarkable World Commentary Episode #115: Ask Advocate Donna

    🎙️ Remarkable World Commentary Episode #115: Ask Advocate Donna https://donnajodhan.com/rwc-10-02-2026/ In this practical episode of Remarkable World Commentary, Donna J. Jodhan, LLB, ACSP, MBA presents her October Ask Advocate Donna, opening with one of her favorite quotes, by an unknown author: speak in such a way that others love to listen to you, and listen in such a way that others love to speak to you. Her word game sets complacent against active, arguing that complacency leaves little room for advocacy while being active makes room for it, and then turns to in kind and unkind, wondering whether being cruel to be kind applies to the pair. Donna then shares three listener stories, asking of each what advocacy is, who gets involved, why it is necessary, how and when. A mother, Emily, told a desk agent that her son Emil was vision impaired to get a discounted pass, and Emil's friends spoke up; Donna calls this counter-advocacy and says using a disability to gain an advantage is not right. Rico was fined after his service dog left hair in an Uber; Donna says Uber must accept service dogs and should be called out, with Rico going from the company to a lawyer and social media. Finally, a medical assistant at a lab refused to help a vision-impaired patient undress and asked the patient's friend to do it; Donna says that was very wrong and advises reporting it to the doctor and then the medical association. TRANSCRIPT Podcast Commentator: Greetings. Donna J. Jodhan, LLB, ACSP, and MBA invites you to listen to her bi-weekly podcast, Remarkable World Commentary. Here, Donna shares some of her innermost thoughts, insights, perspectives, and more with her listeners. Donna focuses on topics that directly affect the future of kids, especially kids with disabilities. Donna is a blind advocate, author, sight loss coach, dinner mystery producer, writer, entrepreneur, law graduate, and podcast commentator. She has decades of lived experiences, knowledge, skills, and expertise in access technology and information. As someone who has been internationally recognized for her work and roles, she just wants to make things better than possible. Donna J. Jodhan, LLB, ACSP, MBA: Hello there. I'm Donna J. Jodhan, your Ask An Advocate host. Second episode for the month of October. Thank you everyone for joining me today, and thank you for responding to my call for your thoughts, your words, your comments, your feedback. Okay? So continue writing to me at donnajodhan@gmail.com, okay? donnajodhan@gmail.com and keep on listening. You never know what you might come across in any of my podcasts and we go from there. All right, so let me start off today with one of my favorite quotes. And here goes: Speak in such a way that others love to listen to you, and listen in such a way that others love to speak to you. Unfortunately, this author is unknown. Now let's go to my word game, one of my favorite segments of my podcast. Donna J. Jodhan, LLB, ACSP, MBA: Okay? Many times advocates have to choose between being complacent or being active. I will tell you that being complacent in my books doesn't happen very often. The minute that one is complacent, it means that they choose to ignore. They choose to not care. They choose simply to sit there and take it all in. Whereas on the flip side of the coin, you have active. So complacent versus active. Active is when you decide to do something about something. So complacent versus active. There are complacent advocates who really believe that being complacent is a way or a means of support. I don't fully agree. If you're complacent, I don't think there's much room for you to become involved in advocacy. Whereas if you become active, there is room for you. So let's think about it, complacent versus active. Donna J. Jodhan, LLB, ACSP, MBA: All right. Here's the other two terms I'd like you to think of for today. In kind or unkind. Do you do something to be kind? As they say, it's in kind that you are performing some action or doing something. Or unkind means that, you know, it's being viewed that you're not being kind, you're being unkind. I wonder if the thought of being cruel to be kind could be applied to these two terms. You're being cruel to be kind when it is unkind. Is that so? What do you think? Or in kind is if you're doing it because you honestly believe that it is a kind gesture. Send me your thoughts to donnajodhan@gmail.com. Now we're going to move into the three stories of the month that our team has chosen for me to share with you, and here's the first story. Donna J. Jodhan, LLB, ACSP, MBA: A parent says that her son, little Timmy, is vision impaired. Why is she saying this? Emily told the agents at the desk that her little boy, not Timmy, Emil, was vision impaired. Emily wrote this story and sent it to us, okay? And she did so because she wanted to get a special rate for her little boy, Emil. Donna J. Jodhan, LLB, ACSP, MBA: Emil's friends noticed what was going on. They noticed that Emily was telling the customer agent at the desk that little Emil was vision impaired. They took action. And this is a kind of a unique story in that Emil was not vision impaired, but the mother wanted to take advantage of something here by telling the customer agent that Emil was vision impaired. The friends knew differently, and the friends stepped up to the plate and said, "No, Emil is not vision impaired." What would you have advised the customer agent to do? Would you, in this instance, to avoid any sort of argument or disturbance, simply gone along with Emily's claim that little Emil was vision impaired and just simply issued a pass or a discounted pass to Emil? Or would you, like Emil's friends, stepped up to the plate and said, "No, this is not right." Donna J. Jodhan, LLB, ACSP, MBA: You're using what I call counter-advocacy here. You're using a so-called disability to gain an advantage. Is this right? I don't know what you think, but in my books, it is not right. It is not right to say something that is not true, and it is not right to use a disability to try and gain an advantage. What is your suggestion? What are your thoughts? Okay. So here is what I would like you to think about. Are you on the side of the friends, or are you on the side of Emily, or what would you advise the customer agent to do? Tough decision, eh? So what is advocacy all about? What is advocacy all about here? Advocacy, in my books, in this instance, is advocating for the right thing, the honorable thing. And who gets involved with advocacy in this instance? Donna J. Jodhan, LLB, ACSP, MBA: It is the friends who gets involved in advocacy because little Emil may be too embarrassed to do something, but his friends can. Why is it necessary here? Because it's a matter of stopping someone who has no conscience from trying to gain an advantage by saying that her son has a disability, and it is not so. How do you get involved in advocacy? You do so by exactly doing what the friends did. And when? When you see something that needs to be corrected. Let's move on to the second story. All right. Donna J. Jodhan, LLB, ACSP, MBA: Customer was penalized for having a service dog in an Uber cab. This is gaining a lot of attention, and Uber seems to not understand that the law or the regulations or the legislation says that they must accept service dogs. There is no other way, and this is a growing concern amongst our community here, for those with guide dogs. Donna J. Jodhan, LLB, ACSP, MBA: Now, Rico had notified the Uber company that he had a service dog when he called them for a ride. Okay? At first, the driver said that the dog could go into the trunk. Okay? The driver said that the dog could sit with Rico in the backseat. Rico was then fined for his dog making a mess with its hairs or leaving its hairs on the seat or on the floor of the cab. What would be your advice to Rico? I know what mine would be. If I am very sure, and I think it is so, that legally Uber has to take a passenger with a service dog, then I would go much further. I will not take this because if this is what the law is, it is as it is, and Uber needs to be called out. There are too many people reporting on Facebook and even writing to me by telling me that this is the case. Donna J. Jodhan, LLB, ACSP, MBA: So let's move on here. Okay? All right. What is advocacy all about? Advocacy here is when someone knows that the law says that the cab company must accept a passenger with a service dog. And the passenger has advised this, the Uber company. This is what advocacy is all about, fighting for your rights. Okay? Who gets involved in advocacy here? Well, it's Rico to start with, and then Rico's friends, and he does this through social media and by word of mouth. Why is it necessary? Because the Uber company is not adhering to what the law says. How do you get involved in advocacy? Rico starts the ball rolling. Rico goes to the Uber company to report what is going on. The Uber company does not do anything about it. Then Rico can go to or seek the services of a lawyer and post his experiences to social media. Donna J. Jodhan, LLB, ACSP, MBA: When do you get involved in advocacy? As I said above, when something is not right, when a company is not adhering to the law, and this appears to be the case here with Uber. Right. Let's move on now to the next story. Okay? Donna J. Jodhan, LLB, ACSP, MBA: You have someone who wrote to us saying that a medical assistant at a lab refused to help a patient with a vision impairment. In a lab, we had a medical assistant who refused to help a patient with a vision impairment. Donna J. Jodhan, LLB, ACSP, MBA: The assistant wanted the patient's friend to help her get undressed. No, no, no. For me, it is a no, no, no. Okay? The friend told the assistant that it was their duty to help the patient. Okay? And the patient reiterated this. What's wrong with this situation here? For the most part, we don't get undresse

    Remarkable World Commentary Episode #115: Ask Advocate Donna

About

Podcasts By Donna Jodhan feature a variety of audio podcasts that focus on the future of children, particularly those with disabilities. As a blind advocate and entrepreneur, Donna shares her insights, life experiences, and advocacy efforts, aiming to inspire and inform her listeners. Her podcasts cover issues such as accessibility, inclusivity, and breaking down barriers in technology and everyday life, encouraging collective efforts to create a better and more equitable future for all children.